multiple disconnected sessions

  • Thread starter Thread starter Don Powell
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Don Powell

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I notice on my 2003 terminal server that a couple of my users have multiple
disconnected sessions. How can they have more than one session, I thought
that if they disconnected then reconnected it just restored their sessions to
active rather than create a new one? More importantly, how can I change my
settings so they don't have more than one disconnected session?

Thanks
 
Re: multiple disconnected sessions

Hi,

Do you have "Restrict each user to one session" set in
Terminal Services Configuration (tscc.msc)? I will assume yes,
please correct me if I am wrong.

When a user who already has a session on the server connects,
the ts server will attempt to connect them to the existing session.
This is how the "Restrict each user to one session" works in a
nutshell.

The problem is that you can't connect to a session when it is in
certain states. One example is when a session is remote
controlling another session. Another is when the session is
shutting down or is in the process of completing some sort of
connect operation itself.

If you are seeing this behavior frequently it may mean that there
are connectivity issues and/or the logon process is not
completing properly. Sometimes if the user has trouble logging
on (their screen hangs, etc.) they will start a fresh copy of the
Remote Desktop Client and try again while the first attempt is
still there.

Please talk to the users that you have noticed have multiple
sessions and ask them if they have had problems. For example,
their session hangs and they have to reconnect, logon is slow, etc.

I recommend you enable TS Keepalives on your server. This
will not resolve all network issues but it will help the server
better detect when a session needs to transition to the disconnect
state.

The other scenario that will cause a new session to be created is
when you specify different initial programs for each connection.
For example, on one connection the user specified notepad.exe
to start automatically whereas on a different session they
specified winword.exe. See here for explanation of this:

"Restrict Each User to One Session" Setting in Tscc.msc Does Not Work

http://support.microsoft.com/kb/302883

Thank you.

-TP

Don Powell wrote:
> I notice on my 2003 terminal server that a couple of my users have
> multiple disconnected sessions. How can they have more than one
> session, I thought that if they disconnected then reconnected it just
> restored their sessions to active rather than create a new one? More
> importantly, how can I change my settings so they don't have more
> than one disconnected session?
>
> Thanks
 
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