Terminal Service Manager not connecting -- Renewed Issue

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davidtheweb

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In a question on 6 Oct 07, I posted this question, about a 2003 Server
refusing connection from my Terminal Service Manager. Viera solved part of
the problem, isolating it as an issue with 2000 upgrading to 2003, and also
found a way to allow XP SP2 machines to be connected to a TSM session, but
never did resolve getting the 2003 machine (upgraded from 2000) to respond to
TSM requests. I feel that resolving this issue would be a coup and a great
help to many admins.

So I renew this question...

Thanks
 
Re: Terminal Service Manager not connecting -- Renewed Issue

Hi David,

You most likely have already done this, but have you made
sure that windows firewall is either disabled or that you are
permitting the necessary ports? Also check that Group Policy
is not set to disable "Allow remote administration exception".

Besides the above you could do a detailed comparision of
all the registry settings between a working and non-working
server. Keep in mind that TS-related registry settings are
many and scattered and you may not know where many of
them are located. Check tsoc.inf file for some help finding
areas you may not be aware of (not all are there but many).
Also don't forget related services and their entries (for example,
Remote registry).

If this is a serious issue then it may make sense to contact
Microsoft PSS for help. If the problem turns out to be a
bug in windows you will not be charged.

-TP

davidtheweb wrote:
> In a question on 6 Oct 07, I posted this question, about a 2003 Server
> refusing connection from my Terminal Service Manager. Viera solved
> part of the problem, isolating it as an issue with 2000 upgrading to
> 2003, and also found a way to allow XP SP2 machines to be connected
> to a TSM session, but never did resolve getting the 2003 machine
> (upgraded from 2000) to respond to TSM requests. I feel that
> resolving this issue would be a coup and a great help to many admins.
>
> So I renew this question...
>
> Thanks
 
Re: Terminal Service Manager not connecting -- Renewed Issue

Please try TP suggestions.
One quick check is, disable the firewall and see if the issue still repro.
If it doesn't repro, then it implies that firewall is preventing you from
connecting.
Thanks
Soo Kuan


--
This posting is provided "AS IS" with no warranties, and confers no rights.

"TP" <tperson.knowspamn@mailandnews.com> wrote in message
news:umNNUlHFIHA.1164@TK2MSFTNGP02.phx.gbl...
> Hi David,
>
> You most likely have already done this, but have you made sure that
> windows firewall is either disabled or that you are permitting the
> necessary ports? Also check that Group Policy is not set to disable
> "Allow remote administration exception".
>
> Besides the above you could do a detailed comparision of all the registry
> settings between a working and non-working server. Keep in mind that
> TS-related registry settings are many and scattered and you may not know
> where many of them are located. Check tsoc.inf file for some help finding
> areas you may not be aware of (not all are there but many). Also don't
> forget related services and their entries (for example, Remote registry).
>
> If this is a serious issue then it may make sense to contact Microsoft PSS
> for help. If the problem turns out to be a bug in windows you will not be
> charged.
>
> -TP
>
> davidtheweb wrote:
>> In a question on 6 Oct 07, I posted this question, about a 2003 Server
>> refusing connection from my Terminal Service Manager. Viera solved
>> part of the problem, isolating it as an issue with 2000 upgrading to
>> 2003, and also found a way to allow XP SP2 machines to be connected
>> to a TSM session, but never did resolve getting the 2003 machine
>> (upgraded from 2000) to respond to TSM requests. I feel that
>> resolving this issue would be a coup and a great help to many admins.
>>
>> So I renew this question...
>>
>> Thanks
 
Re: Terminal Service Manager not connecting -- Renewed Issue

Ok, finally got a solution for an Upgraded 2000 to 2003 Server. In addition
to having the HKLM\System\CurrentControlSet\Control\Terminal
Server\TSAdvertise DWORD set to 1,

You also want to have the
HKLM\System\CurrentControlSet\Control\SecurePipeServer\Winreg read permission
for the local service.

Thanks guys, and Viera as well! This is the answer for the 2000 to 2003
upgraded server TSM connection issue.


"Soo Kuan Teo [MSFT]" wrote:

> Please try TP suggestions.
> One quick check is, disable the firewall and see if the issue still repro.
> If it doesn't repro, then it implies that firewall is preventing you from
> connecting.
> Thanks
> Soo Kuan
>
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "TP" <tperson.knowspamn@mailandnews.com> wrote in message
> news:umNNUlHFIHA.1164@TK2MSFTNGP02.phx.gbl...
> > Hi David,
> >
> > You most likely have already done this, but have you made sure that
> > windows firewall is either disabled or that you are permitting the
> > necessary ports? Also check that Group Policy is not set to disable
> > "Allow remote administration exception".
> >
> > Besides the above you could do a detailed comparision of all the registry
> > settings between a working and non-working server. Keep in mind that
> > TS-related registry settings are many and scattered and you may not know
> > where many of them are located. Check tsoc.inf file for some help finding
> > areas you may not be aware of (not all are there but many). Also don't
> > forget related services and their entries (for example, Remote registry).
> >
> > If this is a serious issue then it may make sense to contact Microsoft PSS
> > for help. If the problem turns out to be a bug in windows you will not be
> > charged.
> >
> > -TP
> >
> > davidtheweb wrote:
> >> In a question on 6 Oct 07, I posted this question, about a 2003 Server
> >> refusing connection from my Terminal Service Manager. Viera solved
> >> part of the problem, isolating it as an issue with 2000 upgrading to
> >> 2003, and also found a way to allow XP SP2 machines to be connected
> >> to a TSM session, but never did resolve getting the 2003 machine
> >> (upgraded from 2000) to respond to TSM requests. I feel that
> >> resolving this issue would be a coup and a great help to many admins.
> >>
> >> So I renew this question...
> >>
> >> Thanks

>
>
 
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