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You cant troubleshoot a problem effectively until you first know what the problem is. When applications encounter stability or performance issues in the production environment, obtaining an accurate problem definition is a key first-step to reducing Time To Resolution. Learn how Microsoft Support leverages various tools & techniques to help customers define the problems plaguing their production applications. <img src="http://m.webtrends.com/dcs1wotjh10000w0irc493s0e_6x1g/njs.gif?dcssip=channel9.msdn.com&dcsuri=http://channel9.msdn.com/Feeds/RSS&WT.dl=0&WT.entryid=Entry:RSSView:9c3e4749ebd543cab465a04001204041
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