A
Alan
Guest
RE: Outlook Update for Junk email filter
This didn't help me either. So what's the solution?
Alan
"Tom" wrote:
> I filed a complaint and received the following email message: (which no one
> has contacted me yet as of 05/13/06) Hello Thomas,
>
> I understand you are experiencing difficulties using the Office Update site.
>
> Microsoft provides no-charge technical support for issues related to Office
> Update, so I have forwarded your case to a Support Professional from whom you
> will hear within 24 hours.
>
> Please note that since this will be handled by e-mail, you may need to
> adjust any bulk or junk mail filters to allow e-mail from the Microsoft.com
> domain to ensure you receive your Support Professional's response. If you do
> not receive a response within 24 hours, please check your junk or bulk mail
> folder for a message containing your Case ID number, SRZ060512000995,in the
> subject line.
>
> If, while awaiting your Support Professional's reply, you have any
> additional questions or information regarding this issue, please add the
> details to the case notes. You may do so by writing to compmail@microsoft.com
> with your case number (SRZ060512000995) in the subject line of your message.
>
> Thank you for using Microsoft products and services.
>
> Gomathy
> Microsoft Online Customer Service Representative.
>
> --
> Tom
>
>
> "Me2" wrote:
>
> > Try, http://support.microsoft.com/?id=903774
> >
> > "Tom" wrote:
> >
> > > All day long Windows Update has been trying to install an update: Product:
> > > Microsoft Office Professional Edition 2003 - Update 'Update for Outlook 2003:
> > > Junk E-mail Filter (KB916521): OUTLFLTR' could not be installed. Error code
> > > 1603. Windows Installer can create logs to help troubleshoot issues with
> > > installing software packages. Use the following link for instructions on
> > > turning on logging support: http://go.microsoft.com/fwlink /?LinkId=23127. I
> > > tried getting on this web page but, it does not exist!! Has anyone else
> > > encountered this problem?
> > > --
> > > Tom
This didn't help me either. So what's the solution?
Alan
"Tom" wrote:
> I filed a complaint and received the following email message: (which no one
> has contacted me yet as of 05/13/06) Hello Thomas,
>
> I understand you are experiencing difficulties using the Office Update site.
>
> Microsoft provides no-charge technical support for issues related to Office
> Update, so I have forwarded your case to a Support Professional from whom you
> will hear within 24 hours.
>
> Please note that since this will be handled by e-mail, you may need to
> adjust any bulk or junk mail filters to allow e-mail from the Microsoft.com
> domain to ensure you receive your Support Professional's response. If you do
> not receive a response within 24 hours, please check your junk or bulk mail
> folder for a message containing your Case ID number, SRZ060512000995,in the
> subject line.
>
> If, while awaiting your Support Professional's reply, you have any
> additional questions or information regarding this issue, please add the
> details to the case notes. You may do so by writing to compmail@microsoft.com
> with your case number (SRZ060512000995) in the subject line of your message.
>
> Thank you for using Microsoft products and services.
>
> Gomathy
> Microsoft Online Customer Service Representative.
>
> --
> Tom
>
>
> "Me2" wrote:
>
> > Try, http://support.microsoft.com/?id=903774
> >
> > "Tom" wrote:
> >
> > > All day long Windows Update has been trying to install an update: Product:
> > > Microsoft Office Professional Edition 2003 - Update 'Update for Outlook 2003:
> > > Junk E-mail Filter (KB916521): OUTLFLTR' could not be installed. Error code
> > > 1603. Windows Installer can create logs to help troubleshoot issues with
> > > installing software packages. Use the following link for instructions on
> > > turning on logging support: http://go.microsoft.com/fwlink /?LinkId=23127. I
> > > tried getting on this web page but, it does not exist!! Has anyone else
> > > encountered this problem?
> > > --
> > > Tom