T
Terry
Guest
Last Sunday Oct. 14th I started up my computer which had some Microsoft
Updates to load. After loading and providing me with the User login screen I
chose a user only to get the following screen
I got a blank black screen with not task or start bar and an error message
An Unauthorized change has been made to your license
To keep your system stable you must go online to validate that your software
is genuine
Then it gave me two choices
- Validate Online
- Close
I went to Microsoft Genuine, followed the instructions (ie clicked Validate
Windows) and validation failed.
I then ran CMD as administrator and entered net start slsvc as directed
I got the following error SLMGR.VBS
Line 291
CHAR 5
Error permission denied 800A0066
Microsoft VBScript runtime error
I then called Dell Support and we tried a number of things (scanned for
Viruses, connected support reviewed licence etc.) I restarted the machine in
safe mode and restored the Windows flies to the previous settings since the
last change. That brought the computer up normally and the desktop appeared
again. Thinking the problem was resolved we shut down the support call and I
believed my problem fixed.
Monday morning upon restart additional updates were posted again to the
computer and again I got the original error. I was then again put into
reduced functionality mode ( a term I learned later). Started the same
process over again and started to research. I posted my problem on a
Microsoft discussion forum and a very nice moderator gave me this answer
You will most likely need to do a phone activation, and it sounds like
you are in "Reduced Functionality Mode".
This tutorial will show you how to get out of "Reduced Functionality
Mode" and extend the trial time another 30 days so you can get Vista
activated again.
http://www.vistax64.com/tutorials/66990-activation.html
I followed his steps and did the slmgr –rearm and I get an error. After
reloading windows and getting back to my normal settings everything shows
that I am activated. This computer is a Dell bought 7 months ago and the
Vista licence is an OEM product key.
I have tried everything that has been posted I need to get this fixed.
Perhaps my best bet is to turn Windows update off so it won’t keep creating
this error.
Help please
Here is the diagnostic report (BTW I can't send a technical support email to
Microsoft with the diagnostic report)
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {F253374A-C386-40FE-A8D2-1E7ADA9FF0D5}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
Grace Flag: N/A, hr = 0x80004005
Commit: N/A, hr = 0x80004005
Reboot Flag: 0x0
ThreatID(s): N/A, hr = 0x80004005
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
Updates to load. After loading and providing me with the User login screen I
chose a user only to get the following screen
I got a blank black screen with not task or start bar and an error message
An Unauthorized change has been made to your license
To keep your system stable you must go online to validate that your software
is genuine
Then it gave me two choices
- Validate Online
- Close
I went to Microsoft Genuine, followed the instructions (ie clicked Validate
Windows) and validation failed.
I then ran CMD as administrator and entered net start slsvc as directed
I got the following error SLMGR.VBS
Line 291
CHAR 5
Error permission denied 800A0066
Microsoft VBScript runtime error
I then called Dell Support and we tried a number of things (scanned for
Viruses, connected support reviewed licence etc.) I restarted the machine in
safe mode and restored the Windows flies to the previous settings since the
last change. That brought the computer up normally and the desktop appeared
again. Thinking the problem was resolved we shut down the support call and I
believed my problem fixed.
Monday morning upon restart additional updates were posted again to the
computer and again I got the original error. I was then again put into
reduced functionality mode ( a term I learned later). Started the same
process over again and started to research. I posted my problem on a
Microsoft discussion forum and a very nice moderator gave me this answer
You will most likely need to do a phone activation, and it sounds like
you are in "Reduced Functionality Mode".
This tutorial will show you how to get out of "Reduced Functionality
Mode" and extend the trial time another 30 days so you can get Vista
activated again.
http://www.vistax64.com/tutorials/66990-activation.html
I followed his steps and did the slmgr –rearm and I get an error. After
reloading windows and getting back to my normal settings everything shows
that I am activated. This computer is a Dell bought 7 months ago and the
Vista licence is an OEM product key.
I have tried everything that has been posted I need to get this fixed.
Perhaps my best bet is to turn Windows update off so it won’t keep creating
this error.
Help please
Here is the diagnostic report (BTW I can't send a technical support email to
Microsoft with the diagnostic report)
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {F253374A-C386-40FE-A8D2-1E7ADA9FF0D5}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
Grace Flag: N/A, hr = 0x80004005
Commit: N/A, hr = 0x80004005
Reboot Flag: 0x0
ThreatID(s): N/A, hr = 0x80004005
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
