Error after installing Samsung printer

  • Thread starter Thread starter Steve
  • Start date Start date
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Steve

Guest
Samsung ML 3050
SBS 2003
12 Win XP users

Installed the printer and now getting this random error and have had no luck
with a soloution and need one. When the error pops up the printer will not
print untill it's cleared. Not with only one type of document, very random in
nature. Old drivers removed, old printer removed, system booted, new drivers
installed and reinstalled. Any folder related to the printer or software has
been completely opened so no security to see if that helps and nothing. Any
thoughts would be great, thanks!

"Can't load SMART Utilities Library (code 5) Access is denied"
 
Re: Error after installing Samsung printer

hello,

can you try to copy apphelp.dll from %systemroot%\system32\dllcache to
%systemroot%\system32


--
Cordialement,
Mathieu CHATEAU
English blog: http://lordoftheping.blogspot.com
French blog: http://www.lotp.fr


"Steve" <Steve@discussions.microsoft.com> wrote in message
news:BBB82532-873B-4EB7-8586-99605A9D1DEB@microsoft.com...
> Samsung ML 3050
> SBS 2003
> 12 Win XP users
>
> Installed the printer and now getting this random error and have had no
> luck
> with a soloution and need one. When the error pops up the printer will not
> print untill it's cleared. Not with only one type of document, very random
> in
> nature. Old drivers removed, old printer removed, system booted, new
> drivers
> installed and reinstalled. Any folder related to the printer or software
> has
> been completely opened so no security to see if that helps and nothing.
> Any
> thoughts would be great, thanks!
>
> "Can't load SMART Utilities Library (code 5) Access is denied"
 
Re: Error after installing Samsung printer

Steve <Steve@discussions.microsoft.com> wrote:
> Samsung ML 3050
> SBS 2003
> 12 Win XP users
>
> Installed the printer and now getting this random error and have had
> no luck with a soloution and need one. When the error pops up the
> printer will not print untill it's cleared. Not with only one type of
> document, very random in nature. Old drivers removed, old printer
> removed, system booted, new drivers installed and reinstalled. Any
> folder related to the printer or software has been completely opened
> so no security to see if that helps and nothing. Any thoughts would
> be great, thanks!
>
> "Can't load SMART Utilities Library (code 5) Access is denied"

Are you sure you have the correct driver? Don't use the CD they gave
you....always best try the latest released version for your product.
Remember to get the driver files *only* - no printer management software.

Unless you have a compelling need for PostScript, I'd stick with PCL 5e
whenever possible. I'd post a link but there seem to be two flavors of ML
3050.
 
Re: Error after installing Samsung printer

Ok done, hope it helps. Thanks.

"Mathieu CHATEAU" wrote:

> hello,
>
> can you try to copy apphelp.dll from %systemroot%\system32\dllcache to
> %systemroot%\system32
>
>
> --
> Cordialement,
> Mathieu CHATEAU
> English blog: http://lordoftheping.blogspot.com
> French blog: http://www.lotp.fr
>
>
> "Steve" <Steve@discussions.microsoft.com> wrote in message
> news:BBB82532-873B-4EB7-8586-99605A9D1DEB@microsoft.com...
> > Samsung ML 3050
> > SBS 2003
> > 12 Win XP users
> >
> > Installed the printer and now getting this random error and have had no
> > luck
> > with a soloution and need one. When the error pops up the printer will not
> > print untill it's cleared. Not with only one type of document, very random
> > in
> > nature. Old drivers removed, old printer removed, system booted, new
> > drivers
> > installed and reinstalled. Any folder related to the printer or software
> > has
> > been completely opened so no security to see if that helps and nothing.
> > Any
> > thoughts would be great, thanks!
> >
> > "Can't load SMART Utilities Library (code 5) Access is denied"
>
>
 
Re: Error after installing Samsung printer

No luck, still have the same message popping up.

"Steve" wrote:

> Ok done, hope it helps. Thanks.
>
> "Mathieu CHATEAU" wrote:
>
> > hello,
> >
> > can you try to copy apphelp.dll from %systemroot%\system32\dllcache to
> > %systemroot%\system32
> >
> >
> > --
> > Cordialement,
> > Mathieu CHATEAU
> > English blog: http://lordoftheping.blogspot.com
> > French blog: http://www.lotp.fr
> >
> >
> > "Steve" <Steve@discussions.microsoft.com> wrote in message
> > news:BBB82532-873B-4EB7-8586-99605A9D1DEB@microsoft.com...
> > > Samsung ML 3050
> > > SBS 2003
> > > 12 Win XP users
> > >
> > > Installed the printer and now getting this random error and have had no
> > > luck
> > > with a soloution and need one. When the error pops up the printer will not
> > > print untill it's cleared. Not with only one type of document, very random
> > > in
> > > nature. Old drivers removed, old printer removed, system booted, new
> > > drivers
> > > installed and reinstalled. Any folder related to the printer or software
> > > has
> > > been completely opened so no security to see if that helps and nothing.
> > > Any
> > > thoughts would be great, thanks!
> > >
> > > "Can't load SMART Utilities Library (code 5) Access is denied"
> >
> >
 
Re: Error after installing Samsung printer

I did use the driver that came with it plus I elected to install the bundled
software as well, you suggest to remove all that and just go with the driver
from the site?
Thanks.

"Lanwench [MVP - Exchange]" wrote:

> Steve <Steve@discussions.microsoft.com> wrote:
> > Samsung ML 3050
> > SBS 2003
> > 12 Win XP users
> >
> > Installed the printer and now getting this random error and have had
> > no luck with a soloution and need one. When the error pops up the
> > printer will not print untill it's cleared. Not with only one type of
> > document, very random in nature. Old drivers removed, old printer
> > removed, system booted, new drivers installed and reinstalled. Any
> > folder related to the printer or software has been completely opened
> > so no security to see if that helps and nothing. Any thoughts would
> > be great, thanks!
> >
> > "Can't load SMART Utilities Library (code 5) Access is denied"
>
> Are you sure you have the correct driver? Don't use the CD they gave
> you....always best try the latest released version for your product.
> Remember to get the driver files *only* - no printer management software.
>
> Unless you have a compelling need for PostScript, I'd stick with PCL 5e
> whenever possible. I'd post a link but there seem to be two flavors of ML
> 3050.
>
>
>
>
>
 
Re: Error after installing Samsung printer

Steve <Steve@discussions.microsoft.com> wrote:
> I did use the driver that came with it plus I elected to install the
> bundled software as well, you suggest to remove all that and just go
> with the driver from the site?
> Thanks.

Absolutely. Never install any printer management software suite stuff on
your print server.

>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Steve <Steve@discussions.microsoft.com> wrote:
>>> Samsung ML 3050
>>> SBS 2003
>>> 12 Win XP users
>>>
>>> Installed the printer and now getting this random error and have had
>>> no luck with a soloution and need one. When the error pops up the
>>> printer will not print untill it's cleared. Not with only one type
>>> of document, very random in nature. Old drivers removed, old printer
>>> removed, system booted, new drivers installed and reinstalled. Any
>>> folder related to the printer or software has been completely opened
>>> so no security to see if that helps and nothing. Any thoughts would
>>> be great, thanks!
>>>
>>> "Can't load SMART Utilities Library (code 5) Access is denied"
>>
>> Are you sure you have the correct driver? Don't use the CD they gave
>> you....always best try the latest released version for your product.
>> Remember to get the driver files *only* - no printer management
>> software.
>>
>> Unless you have a compelling need for PostScript, I'd stick with PCL
>> 5e whenever possible. I'd post a link but there seem to be two
>> flavors of ML 3050.
 
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