Windows Support Tools

  • Thread starter Thread starter double-d
  • Start date Start date
D

double-d

Guest
I'm using XP Home Addition, but felt my problem would be answered better in
this group. I was looking around on my HD and saw a folder C:\Bundle, so I
clicked on it. There were two folders in it titled "support" and "valueadd".
I clicked on the "support" folder, which went to "tools" and then there was a
few files. I clicked on the "suptools" file (Window Installer) and up came a
MS Install Wizard. I had two choices in the installer of a "typical" and
"complete" install. I decided to do a restore point just in case something
went wrong, so I canceled out and made the restore point. Then I went back
and did the "typical" install. After looking through what got installed it
became apparent this was meant for XP Pro and/or XP-64 and at levels beyond
what I would use. There was no "un" install feature nor a Control Panel
entry to remove what I just had installed. I went to System Restore and
found that installing the Support Tools created it's own restore point and
removed "all" previous restore points that were there before I did the
install. I clicked on the restore point and after trying there was a message
that my PC could "not" be restored to that point. It appears that everything
is working OK so far, but I'd like to remove the Support Tools since I won't
ever be using any of them. It put all of the apps in C:\Program
Files\Support Tools. I'm sure there are register entries and such that got
installed; is there anyway to remove what got installed "completely" as an
"un" install feature would do ?? If not, will my PC suffer any ill effects
from having installed these tools. Thanks in advance.
 
Re: Windows Support Tools

I think you can safely leave it all where it is and delete all icons and
menu items that reference these things. Next week you'll have forgotten all
about it! All that is left is some wasted storage space and a few orphaned
keys in an already huge registry. Then re-boot and defrag the drive and I
can't imagine you'll be disturbed by any of it again.


Tony. . .


"double-d" <doubled@discussions.microsoft.com> wrote in message
news:DA6A385C-3768-4F27-854B-FEA5983FD2D3@microsoft.com...
> I'm using XP Home Addition, but felt my problem would be answered better
> in
> this group. I was looking around on my HD and saw a folder C:\Bundle, so
> I
> clicked on it. There were two folders in it titled "support" and
> "valueadd".
> I clicked on the "support" folder, which went to "tools" and then there
> was a
> few files. I clicked on the "suptools" file (Window Installer) and up
> came a
> MS Install Wizard. I had two choices in the installer of a "typical" and
> "complete" install. I decided to do a restore point just in case
> something
> went wrong, so I canceled out and made the restore point. Then I went
> back
> and did the "typical" install. After looking through what got installed
> it
> became apparent this was meant for XP Pro and/or XP-64 and at levels
> beyond
> what I would use. There was no "un" install feature nor a Control Panel
> entry to remove what I just had installed. I went to System Restore and
> found that installing the Support Tools created it's own restore point and
> removed "all" previous restore points that were there before I did the
> install. I clicked on the restore point and after trying there was a
> message
> that my PC could "not" be restored to that point. It appears that
> everything
> is working OK so far, but I'd like to remove the Support Tools since I
> won't
> ever be using any of them. It put all of the apps in C:\Program
> Files\Support Tools. I'm sure there are register entries and such that
> got
> installed; is there anyway to remove what got installed "completely" as an
> "un" install feature would do ?? If not, will my PC suffer any ill
> effects
> from having installed these tools. Thanks in advance.
 
Re: Windows Support Tools

Correct. There isn't anything they add that will get in the way or cause
issues.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"Tony Sperling mail.dk>" <tony.sperling@db<REMOVE> wrote in message
news:uK2ZtIQFIHA.5272@TK2MSFTNGP05.phx.gbl...
>I think you can safely leave it all where it is and delete all icons and
>menu items that reference these things. Next week you'll have forgotten all
>about it! All that is left is some wasted storage space and a few orphaned
>keys in an already huge registry. Then re-boot and defrag the drive and I
>can't imagine you'll be disturbed by any of it again.
>
>
> Tony. . .
>
>
> "double-d" <doubled@discussions.microsoft.com> wrote in message
> news:DA6A385C-3768-4F27-854B-FEA5983FD2D3@microsoft.com...
>> I'm using XP Home Addition, but felt my problem would be answered better
>> in
>> this group. I was looking around on my HD and saw a folder C:\Bundle, so
>> I
>> clicked on it. There were two folders in it titled "support" and
>> "valueadd".
>> I clicked on the "support" folder, which went to "tools" and then there
>> was a
>> few files. I clicked on the "suptools" file (Window Installer) and up
>> came a
>> MS Install Wizard. I had two choices in the installer of a "typical" and
>> "complete" install. I decided to do a restore point just in case
>> something
>> went wrong, so I canceled out and made the restore point. Then I went
>> back
>> and did the "typical" install. After looking through what got installed
>> it
>> became apparent this was meant for XP Pro and/or XP-64 and at levels
>> beyond
>> what I would use. There was no "un" install feature nor a Control Panel
>> entry to remove what I just had installed. I went to System Restore and
>> found that installing the Support Tools created it's own restore point
>> and
>> removed "all" previous restore points that were there before I did the
>> install. I clicked on the restore point and after trying there was a
>> message
>> that my PC could "not" be restored to that point. It appears that
>> everything
>> is working OK so far, but I'd like to remove the Support Tools since I
>> won't
>> ever be using any of them. It put all of the apps in C:\Program
>> Files\Support Tools. I'm sure there are register entries and such that
>> got
>> installed; is there anyway to remove what got installed "completely" as
>> an
>> "un" install feature would do ?? If not, will my PC suffer any ill
>> effects
>> from having installed these tools. Thanks in advance.
>
>
 
Back
Top