application creates multiple entries on the Add/remove programs

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Hello.
Im investigating an application which creates multiple entries in the Add/Remove programs list on the control panel.
The problem is, when an updated version of the application is installed, it creates another entry instead or replacing the existing entry.

This creates a situation where sometimes the application cannot be installed because it looks like its been installed, when it isnt.
Where can I start to look for the source of this problem?
Thanks.

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