EDN Admin
Well-known member
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 ( http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-003-Win7-Shutdown-Slowdowns-Prob-Step-Recorder-MSI-Failures#time=06m30s see this for details on how) and send us the zip file to <a>DefragShow@microsoft.com . We will also be checking comments for problems, but the email address will let us contact you if needed. http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=02m08s [02:08] - Changing App Local folder via properties.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=03m11s [03:11] - Explorer crashes throughout the day.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=04m39s [04:39] - Outlook 2010 getting a sync error with Outlook.com email. [ http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/outlook-2010error-synchronizing-message-error/2b0fa385-2bc2-45d7-9446-f1105dbea899?tab=AllReplies#tabs%20 link ]
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=06m10s [06:10] - Win8 restarting in first boot, restarting fine second time.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=08m18s [08:18] - Fan on Sony VGN-SR11M runs constant on Windows 8.*
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=11m00s [11:00] - Getting to Recent Documents on Windows 8.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=14m09s [14:09] - Finding RSS button in IE10.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=15m03s [15:03] - Ethernet controller needs to be removed/installed on reboot.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=17m58s [17:58] - What is purpose of 100MB partition with Windows 7.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=18m36s [18:36] - XP Mode and Windows 8.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=19m30s [19:30] - Connecting 3 laptops with various problems.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=21m53s [21:53] - Fastest way to delete Recycle Bin with thousands of files.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=23m17s [23:17] - Seeing the size of sub-folders.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=25m15s [25:15] - Win8 associated emails with Mail rather than Outlook.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=26m27s [26:27] - Pick of the Week: Watching debates on Xbox Live. [ http://www.xbox.com/en-US/live/elections-2012/home link ]
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=28m04s [28:04] - Pick of the Week: New version of Eye-Fi. [ http://www.eye.fi link ] [ http://www.amazon.com/SD-CF-II-Type-Adapter-Supports/dp/B000YZGCIU link ]
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=31m05s [31:05] - Pick of the Week: Delta Six Controller. [ http://www.engadget.com/2012/10/04/delta-six-controller/ link ] Steps taken to repair Sony issue above: (Thanks Valerio) 1. Sony Shared Library
Sony Shared Library, Version 5.9.0.03310 for Microsoft® Windows® 7
http://www.sony.co.uk/support/en/product/VPCSA4W9E_XI/downloads/SOASSL_00249674__0042_6119" target="_blank http://www.sony.co.uk/support/en/product/VPCSA4W9E_XI/downloads/SOASSL_00249674__0042_6119
2. Setting Utility Series
Setting_Utility_Series 4.0_082Q_4.0.00.17120.zip
http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_4216" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_4216
3. Event Service
7UPG_VAIO_Event _Service_5.0U_5.0.0.08040.zip
http://www.sony.co.uk/support/en/product/VGN-SR49VN_H/downloads/generic_4756" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR49VN_H/downloads/generic_4756
4. Power Management
VAIO Power Management 3.0 _ 3.0.00.05270.zip
http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_3967" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_3967
5. VAIO Control Center
VAIO_Control_Center_3.0_082Q_3.0.00.16210.zip
http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_3969" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_3969
6. VAIO Original Function Settings
VAIO Original Function Settings 2.0.2.02240
http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/EP0000219316_5048" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/EP0000219316_5048 <img src="http://m.webtrends.com/dcs1wotjh10000w0irc493s0e_6x1g/njs.gif?dcssip=channel9.msdn.com&dcsuri=http://channel9.msdn.com/Feeds/RSS&WT.dl=0&WT.entryid=Entry:RSSView:38a95a1399564e1ab1cea0e101455f73
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http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=03m11s [03:11] - Explorer crashes throughout the day.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=04m39s [04:39] - Outlook 2010 getting a sync error with Outlook.com email. [ http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/outlook-2010error-synchronizing-message-error/2b0fa385-2bc2-45d7-9446-f1105dbea899?tab=AllReplies#tabs%20 link ]
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=06m10s [06:10] - Win8 restarting in first boot, restarting fine second time.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=08m18s [08:18] - Fan on Sony VGN-SR11M runs constant on Windows 8.*
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=11m00s [11:00] - Getting to Recent Documents on Windows 8.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=14m09s [14:09] - Finding RSS button in IE10.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=15m03s [15:03] - Ethernet controller needs to be removed/installed on reboot.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=17m58s [17:58] - What is purpose of 100MB partition with Windows 7.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=18m36s [18:36] - XP Mode and Windows 8.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=19m30s [19:30] - Connecting 3 laptops with various problems.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=21m53s [21:53] - Fastest way to delete Recycle Bin with thousands of files.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=23m17s [23:17] - Seeing the size of sub-folders.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=25m15s [25:15] - Win8 associated emails with Mail rather than Outlook.
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=26m27s [26:27] - Pick of the Week: Watching debates on Xbox Live. [ http://www.xbox.com/en-US/live/elections-2012/home link ]
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=28m04s [28:04] - Pick of the Week: New version of Eye-Fi. [ http://www.eye.fi link ] [ http://www.amazon.com/SD-CF-II-Type-Adapter-Supports/dp/B000YZGCIU link ]
http://channel9.msdn.com/Shows/The-Defrag-Show/Defrag-AppLocal-Loc-Outlook-Sync-Error-Sub-Folder-Sizes#time=31m05s [31:05] - Pick of the Week: Delta Six Controller. [ http://www.engadget.com/2012/10/04/delta-six-controller/ link ] Steps taken to repair Sony issue above: (Thanks Valerio) 1. Sony Shared Library
Sony Shared Library, Version 5.9.0.03310 for Microsoft® Windows® 7
http://www.sony.co.uk/support/en/product/VPCSA4W9E_XI/downloads/SOASSL_00249674__0042_6119" target="_blank http://www.sony.co.uk/support/en/product/VPCSA4W9E_XI/downloads/SOASSL_00249674__0042_6119
2. Setting Utility Series
Setting_Utility_Series 4.0_082Q_4.0.00.17120.zip
http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_4216" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_4216
3. Event Service
7UPG_VAIO_Event _Service_5.0U_5.0.0.08040.zip
http://www.sony.co.uk/support/en/product/VGN-SR49VN_H/downloads/generic_4756" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR49VN_H/downloads/generic_4756
4. Power Management
VAIO Power Management 3.0 _ 3.0.00.05270.zip
http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_3967" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_3967
5. VAIO Control Center
VAIO_Control_Center_3.0_082Q_3.0.00.16210.zip
http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_3969" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_3969
6. VAIO Original Function Settings
VAIO Original Function Settings 2.0.2.02240
http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/EP0000219316_5048" target="_blank http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/EP0000219316_5048 <img src="http://m.webtrends.com/dcs1wotjh10000w0irc493s0e_6x1g/njs.gif?dcssip=channel9.msdn.com&dcsuri=http://channel9.msdn.com/Feeds/RSS&WT.dl=0&WT.entryid=Entry:RSSView:38a95a1399564e1ab1cea0e101455f73
View the full article