Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

[Mltwwlco@noemail.noemail]

Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

I have a user running Windows XP SP2, IE 6, Office XP. Recently they
are unable to open TIF files in their browser window, a broken picture icon
is displayed instead of the TIF. I need to re-enable viewing of documents
within an Internet Explorer window per the user's request.
If the TIF file is downloaded, the default association is set to open
with the Microsoft Office Document Imaging (included with Office XP, version
1.03.2349.1). These
were the same settings in effect when the user was able to view TIF files
within IE. Also known good TIF documents that the user was able to view in
the past exhibit the same broken picture icon, so we have ruled out invalid
or corrupted documents.
Since the user can double click on a file once downloaded and open them,
I believe the error is within MIME settings in the registry or IE. I have
already tried making the default TIF viewer the built in Microsoft Picture
and Fax viewer, and then switching back to Microsoft Office Document
Imaging, however both default programs result in the same broken picture
icon within IE (as shown in attached file "IE broken pic - REDACTED.png").
I am not sure if resetting the default application sets IE MIME types or
not.

Relevant section of ASSOC output:
..tif=ft000001
..tiff=TIFImage.Document

Lastly, the user does not have IE set to disable pictures, others such as
jpg and gif display fine. Also disabling security software, and resetting
IE to defaults have not resolved the issue, and the website is located in
the IE trusted zone.

PS please forgive the cross posting, but I am not sure if this is an Windows
XP issue or IE 6 issue or both.

 

[Robert Aldwinckle]

Re: Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

Re: Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

<Mltwwlco@noemail.noemail> wrote in message
news:%23oqcksBGIHA.4628@TK2MSFTNGP02.phx.gbl...
> I have a user running Windows XP SP2, IE 6, Office XP. Recently they
> are unable to open TIF files in their browser window, a broken picture icon
> is displayed instead of the TIF.

That's normal unless you have an add-on such as AlternaTIFF
which renders TIFF files in the browser. Otherwise TIFF files
should open in their own viewer such as (by default): Windows Picture
and Fax Viewer.


> I need to re-enable viewing of documents
> within an Internet Explorer window per the user's request.
> If the TIF file is downloaded, the default association is set to open
> with the Microsoft Office Document Imaging (included with Office XP, version
> 1.03.2349.1). These
> were the same settings in effect when the user was able to view TIF files
> within IE. Also known good TIF documents that the user was able to view in
> the past exhibit the same broken picture icon, so we have ruled out invalid
> or corrupted documents.
> Since the user can double click on a file once downloaded and open them,
> I believe the error is within MIME settings in the registry or IE. I have
> already tried making the default TIF viewer the built in Microsoft Picture
> and Fax viewer, and then switching back to Microsoft Office Document
> Imaging, however both default programs result in the same broken picture
> icon within IE (as shown in attached file "IE broken pic - REDACTED.png").
> I am not sure if resetting the default application sets IE MIME types or
> not.
>
> Relevant section of ASSOC output:
> .tif=ft000001
> .tiff=TIFImage.Document

More significant would be ftype ft000001 and ftype TIFImage.Document
but those will only show you how the document is opened outside of the browser.

I don't have Office but if it the component that you are using works the same
as the other more common IE add-ins from Office you would have to check
Browse in same window (e.g. in Edit File Type dialog via Folders, File Types)

Hmm... Here's some irony for you:

<title>The "Browse in same window" check box is unavailable
for 2007 Office file types after you install the "Office Compatibility Pack
for Word, Excel, and PowerPoint 2007 File Formats"</title>
http://support.microsoft.com/kb/925424/en-us?spid=2530&sid=50

(Live Search for
"document.imaging" "browse in same window" site:support.microsoft.com
)

<quote>
the Compatibility Pack does not support the file type setting
<strong class="uiterm">Browse in same window</strong>.
This file type setting is only available if you install a 2007 Office suite
or program.
</quote>

So perhaps your symptom depends on what all your user has installed?


>
> Lastly, the user does not have IE set to disable pictures, others such as
> jpg and gif display fine. Also disabling security software, and resetting
> IE to defaults have not resolved the issue, and the website is located in
> the IE trusted zone.
>
> PS please forgive the cross posting, but I am not sure if this is an Windows
> XP issue or IE 6 issue or both.


I suspect you may get a more informed answer by asking in an Office newsgroup
where more people might have the add-on that you are trying to use.


HTH

Robert Aldwinckle
---

 

[Ken Zhao [MSFT]]

RE: Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

RE: Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

Hello,

I notice that you have posted the same question in our
<microsoft.public.windowsxp.general> newsgroup, to which I have already
responded. Please check my answer there, and if you need any further
assistance on this particular issue please reply to me in that thread so I
can follow up with you. In the future, please don't cross-post the same
question in multiple newsgroups. This will help our engineers work on your
question more efficiently. Your understanding and cooperation is
appreciated.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Mltwwlco@noemail.noemail]

Re: Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

Re: Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

Robert was absolutely correct in indicating that the TIF files do not
open within the IE window, and in reviewing the other computers I realized I
described the process incorrectly. The behavior I am trying to restore is
the launching of the Windows Picture and Fax viewer in a new window when a
link to a TIF file is clicked within Internet Explorer.
Ken, it appears that KB 319829 may not be the solution to the problem
since I am using IE 6 SP2 with all of the current patches. I will post the
registry keys indicated in the article if that would be helpful in solving
this issue. I have also taken the steps in KB 320289 without fixing the
problem.

""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com> wrote in message
news:NqIX3IeGIHA.360@TK2MSFTNGHUB02.phx.gbl...
> Hello,
>
> Thank you for using newsgroup!
>
> From your post, the following article is for your reference:
> 319829: Cannot open a tagged information file format (TIFF) File in
> Internet Explorer
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;319829
>
> In addition, this issue is "by-design" as IE in Windows XP SP2 and above
> (IE7, Vista). IE does not have the inherent ability to render tif file
> format any longer. Before Windows XP Sp2, the program "Kodak Imaging for
> Windows" provided the filter that allowed the
> image to be displayed in IE. As explained in the following article, the
> program is not longer included with Windows XPsp2: 308979 Kodak imaging
> for
> Windows is not included with Windows XP:
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;308979
>
> The most recognized formats on the web are .gif, .jpg and .png. It is
> required to convert tiff to a common image format, or obtain a third party
> application to view the embedded tiff image.
> Kodak Imaging for Windows is now "G360 Imaging for Windows". The product
> can be bought from the following website:
> http://www.global360.com/products/g360_imaging/
>
> So IE no longer has the inherent ability to display display TIF images
> embedded in <IMG> tag in an html page.
>
> Thanks & Regards,
>
> Ken Zhao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security
> <http://www.microsoft.com/security>
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
>
>

 

[Robert Aldwinckle]

Re: Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

Re: Possible broken MIME association in IE 6 SP2 or Windows XP prevents TIF files from displaying?

<Mltwwlco@noemail.noemail> wrote in message
news:%23%23gVDNmGIHA.936@TK2MSFTNGP06.phx.gbl...
> Robert was absolutely correct in indicating that the TIF files do not
> open within the IE window, and in reviewing the other computers I realized I
> described the process incorrectly.

> The behavior I am trying to restore is the launching of the Windows Picture
> and Fax viewer in a new window when a link to a TIF file is clicked within Internet Explorer.


Others have found that re-registering shimgvw.dll was sufficient:

regsvr32 /i shimgvw.dll

BTW please check what you have for

assoc .tif
and
assoc .tiff

before and after this command. E.g. if it doesn't take the association
back from some non-standard association you might have to do that
manually as well.

In any case, e.g., if this doesn't take the filetype assocation back,
you can always start the Windows Picture and Fax Viewer
and then drag links to it. E.g. Run... (press Win-R and enter):

rundll32.exe shimgvw.dll,ImageView_Fullscreen

This is all that the default filetype association does. For example:

<cmd_output OS="XPsp2">

F:\>assoc .tif
..tif=TIFImage.Document

F:\>assoc .tiff
..tiff=TIFImage.Document

F:\>ftype TIFImage.Document
TIFImage.Document=rundll32.exe F:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1

</cmd_output>


Good luck

Robert
---


> Ken, it appears that KB 319829 may not be the solution to the problem
> since I am using IE 6 SP2 with all of the current patches. I will post the
> registry keys indicated in the article if that would be helpful in solving
> this issue. I have also taken the steps in KB 320289 without fixing the
> problem.
>
> ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com> wrote in message
> news:NqIX3IeGIHA.360@TK2MSFTNGHUB02.phx.gbl...
>> Hello,
>>
>> Thank you for using newsgroup!
>>
>> From your post, the following article is for your reference:
>> 319829: Cannot open a tagged information file format (TIFF) File in
>> Internet Explorer
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;319829
>>
>> In addition, this issue is "by-design" as IE in Windows XP SP2 and above
>> (IE7, Vista). IE does not have the inherent ability to render tif file
>> format any longer. Before Windows XP Sp2, the program "Kodak Imaging for
>> Windows" provided the filter that allowed the
>> image to be displayed in IE. As explained in the following article, the
>> program is not longer included with Windows XPsp2: 308979 Kodak imaging
>> for
>> Windows is not included with Windows XP:
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;308979
>>
>> The most recognized formats on the web are .gif, .jpg and .png. It is
>> required to convert tiff to a common image format, or obtain a third party
>> application to view the embedded tiff image.
>> Kodak Imaging for Windows is now "G360 Imaging for Windows". The product
>> can be bought from the following website:
>> http://www.global360.com/products/g360_imaging/
>>
>> So IE no longer has the inherent ability to display display TIF images
>> embedded in <IMG> tag in an html page.
>>
>> Thanks & Regards,
>>
>> Ken Zhao
>>
>> Microsoft Online Support
>> Microsoft Global Technical Support Center
>>
>> Get Secure! - www.microsoft.com/security
>> <http://www.microsoft.com/security>
>> ====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> ====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>>
>>
>>
>