Permission Issue? Icons Denied in Terminal Services

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KWME

Guest
I was working on my server this afternoon trying to get a printer to work on
Terminal Services.

I must have changed something, and I can't remember what. When users log-on
to the terminal server they get the following message when clicking on almost
all of the icons on the desktop and start menu "Windows cannot access the
specified device, path, or file. You may not have the appropriate
permissions to access the item." One weird thing is that the internet
explorer icon works perfectly.

I've checked and rechecked the share permissions and can't find a problem.
I rebuilt the mandatory profile. I've checked the group policy and can't
find a problem. I'm at wits end. Please help
 
Re: Permission Issue? Icons Denied in Terminal Services

Maybe you have changed your Intranet / Trusted zones?
Check if this Q&A helps:

When users start a program, they get a "file download" dialog box,
or an error message: "Windows cannot access the specified device,
path, or file. You may not have the appropriate permissions to
access the item."
http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

=?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on 02
nov 2007:

> I was working on my server this afternoon trying to get a
> printer to work on
> Terminal Services.
>
> I must have changed something, and I can't remember what. When
> users log-on to the terminal server they get the following
> message when clicking on almost all of the icons on the desktop
> and start menu "Windows cannot access the specified device,
> path, or file. You may not have the appropriate permissions to
> access the item." One weird thing is that the internet explorer
> icon works perfectly.
>
> I've checked and rechecked the share permissions and can't find
> a problem. I rebuilt the mandatory profile. I've checked the
> group policy and can't find a problem. I'm at wits end. Please
> help
 
Re: Permission Issue? Icons Denied in Terminal Services

I tried the solution you suggested and I continued to get the same error
messages. One additonal fact is that I get the following error upon log-on:

System error 1314 has occurred.
A required privilege is not held by the client.
System error 85 has occurred.
The local device name is already in use.
The command completed successfully.
System error 67 has occurred.
The network name cannot be found.

Thanks.

"Vera Noest [MVP]" wrote:

> Maybe you have changed your Intranet / Trusted zones?
> Check if this Q&A helps:
>
> When users start a program, they get a "file download" dialog box,
> or an error message: "Windows cannot access the specified device,
> path, or file. You may not have the appropriate permissions to
> access the item."
> http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> *----------- Please reply in newsgroup -------------*
>
> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on 02
> nov 2007:
>
> > I was working on my server this afternoon trying to get a
> > printer to work on
> > Terminal Services.
> >
> > I must have changed something, and I can't remember what. When
> > users log-on to the terminal server they get the following
> > message when clicking on almost all of the icons on the desktop
> > and start menu "Windows cannot access the specified device,
> > path, or file. You may not have the appropriate permissions to
> > access the item." One weird thing is that the internet explorer
> > icon works perfectly.
> >
> > I've checked and rechecked the share permissions and can't find
> > a problem. I rebuilt the mandatory profile. I've checked the
> > group policy and can't find a problem. I'm at wits end. Please
> > help
>
 
Re: Permission Issue? Icons Denied in Terminal Services

And I assume that these icons are shortcuts to applications on a
shared network drive, correct?
Is the drive mapped on the TS? Or is that done in a login script?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on 02
nov 2007 in microsoft.public.windows.terminal_services:

> I tried the solution you suggested and I continued to get the
> same error messages. One additonal fact is that I get the
> following error upon log-on:
>
> System error 1314 has occurred.
> A required privilege is not held by the client.
> System error 85 has occurred.
> The local device name is already in use.
> The command completed successfully.
> System error 67 has occurred.
> The network name cannot be found.
>
> Thanks.
>
> "Vera Noest [MVP]" wrote:
>
>> Maybe you have changed your Intranet / Trusted zones?
>> Check if this Q&A helps:
>>
>> When users start a program, they get a "file download" dialog
>> box, or an error message: "Windows cannot access the specified
>> device, path, or file. You may not have the appropriate
>> permissions to access the item."
>> http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> *----------- Please reply in newsgroup -------------*
>>
>> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on
>> 02 nov 2007:
>>
>> > I was working on my server this afternoon trying to get
>> > a printer to work on
>> > Terminal Services.
>> >
>> > I must have changed something, and I can't remember what.
>> > When users log-on to the terminal server they get the
>> > following message when clicking on almost all of the icons on
>> > the desktop and start menu "Windows cannot access the
>> > specified device, path, or file. You may not have the
>> > appropriate permissions to access the item." One weird thing
>> > is that the internet explorer icon works perfectly.
>> >
>> > I've checked and rechecked the share permissions and can't
>> > find a problem. I rebuilt the mandatory profile. I've checked
>> > the group policy and can't find a problem. I'm at wits end.
>> > Please help
 
Re: Permission Issue? Icons Denied in Terminal Services

Thanks for your willingness to help Vera. I've steered around the problem
by using a mandatory profile on the terminal server to assign iconts to the
users. This is working fine for the software that is located on the Terminal
Server, but isn't working for a key program that is running on the server.
I've tested several senarios - users connecting to the network share where
the program is located and mapping the network share to the terminal server
but both give me the same message about missiong permissions. Where are the
key places that I should be looking to set permissions? I've checked and
rechecked both share and NTFS permissions and just can't find a
problem...unless I'm missing something.

"Vera Noest [MVP]" wrote:

> And I assume that these icons are shortcuts to applications on a
> shared network drive, correct?
> Is the drive mapped on the TS? Or is that done in a login script?
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on 02
> nov 2007 in microsoft.public.windows.terminal_services:
>
> > I tried the solution you suggested and I continued to get the
> > same error messages. One additonal fact is that I get the
> > following error upon log-on:
> >
> > System error 1314 has occurred.
> > A required privilege is not held by the client.
> > System error 85 has occurred.
> > The local device name is already in use.
> > The command completed successfully.
> > System error 67 has occurred.
> > The network name cannot be found.
> >
> > Thanks.
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> Maybe you have changed your Intranet / Trusted zones?
> >> Check if this Q&A helps:
> >>
> >> When users start a program, they get a "file download" dialog
> >> box, or an error message: "Windows cannot access the specified
> >> device, path, or file. You may not have the appropriate
> >> permissions to access the item."
> >> http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig
> >>
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> *----------- Please reply in newsgroup -------------*
> >>
> >> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on
> >> 02 nov 2007:
> >>
> >> > I was working on my server this afternoon trying to get
> >> > a printer to work on
> >> > Terminal Services.
> >> >
> >> > I must have changed something, and I can't remember what.
> >> > When users log-on to the terminal server they get the
> >> > following message when clicking on almost all of the icons on
> >> > the desktop and start menu "Windows cannot access the
> >> > specified device, path, or file. You may not have the
> >> > appropriate permissions to access the item." One weird thing
> >> > is that the internet explorer icon works perfectly.
> >> >
> >> > I've checked and rechecked the share permissions and can't
> >> > find a problem. I rebuilt the mandatory profile. I've checked
> >> > the group policy and can't find a problem. I'm at wits end.
> >> > Please help
>
 
Re: Permission Issue? Icons Denied in Terminal Services

Can you post the *exact* error message that users get?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

=?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on 06
nov 2007:

> Thanks for your willingness to help Vera. I've steered around
> the problem by using a mandatory profile on the terminal server
> to assign iconts to the users. This is working fine for the
> software that is located on the Terminal Server, but isn't
> working for a key program that is running on the server. I've
> tested several senarios - users connecting to the network share
> where the program is located and mapping the network share to
> the terminal server but both give me the same message about
> missiong permissions. Where are the key places that I should be
> looking to set permissions? I've checked and rechecked both
> share and NTFS permissions and just can't find a
> problem...unless I'm missing something.
>
> "Vera Noest [MVP]" wrote:
>
>> And I assume that these icons are shortcuts to applications on
>> a shared network drive, correct?
>> Is the drive mapped on the TS? Or is that done in a login
>> script?
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on
>> 02 nov 2007 in microsoft.public.windows.terminal_services:
>>
>> > I tried the solution you suggested and I continued to get the
>> > same error messages. One additonal fact is that I get the
>> > following error upon log-on:
>> >
>> > System error 1314 has occurred.
>> > A required privilege is not held by the client.
>> > System error 85 has occurred.
>> > The local device name is already in use.
>> > The command completed successfully.
>> > System error 67 has occurred.
>> > The network name cannot be found.
>> >
>> > Thanks.
>> >
>> > "Vera Noest [MVP]" wrote:
>> >
>> >> Maybe you have changed your Intranet / Trusted zones?
>> >> Check if this Q&A helps:
>> >>
>> >> When users start a program, they get a "file download"
>> >> dialog box, or an error message: "Windows cannot access the
>> >> specified device, path, or file. You may not have the
>> >> appropriate permissions to access the item."
>> >> http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig
>> >>
>> >> _________________________________________________________
>> >> Vera Noest
>> >> MCSE, CCEA, Microsoft MVP - Terminal Server
>> >> TS troubleshooting: http://ts.veranoest.net
>> >> *----------- Please reply in newsgroup -------------*
>> >>
>> >> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote
>> >> on 02 nov 2007:
>> >>
>> >> > I was working on my server this afternoon trying to
>> >> > get a printer to work on
>> >> > Terminal Services.
>> >> >
>> >> > I must have changed something, and I can't remember what.
>> >> > When users log-on to the terminal server they get the
>> >> > following message when clicking on almost all of the icons
>> >> > on the desktop and start menu "Windows cannot access the
>> >> > specified device, path, or file. You may not have the
>> >> > appropriate permissions to access the item." One weird
>> >> > thing is that the internet explorer icon works perfectly.
>> >> >
>> >> > I've checked and rechecked the share permissions and can't
>> >> > find a problem. I rebuilt the mandatory profile. I've
>> >> > checked the group policy and can't find a problem. I'm at
>> >> > wits end. Please help
 
Re: Permission Issue? Icons Denied in Terminal Services

Here is the exact error message:

Windows cannot access the specified device, path, or file. You may not have
the appropriate permissions to access the item.

"Vera Noest [MVP]" wrote:

> Can you post the *exact* error message that users get?
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> *----------- Please reply in newsgroup -------------*
>
> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on 06
> nov 2007:
>
> > Thanks for your willingness to help Vera. I've steered around
> > the problem by using a mandatory profile on the terminal server
> > to assign iconts to the users. This is working fine for the
> > software that is located on the Terminal Server, but isn't
> > working for a key program that is running on the server. I've
> > tested several senarios - users connecting to the network share
> > where the program is located and mapping the network share to
> > the terminal server but both give me the same message about
> > missiong permissions. Where are the key places that I should be
> > looking to set permissions? I've checked and rechecked both
> > share and NTFS permissions and just can't find a
> > problem...unless I'm missing something.
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> And I assume that these icons are shortcuts to applications on
> >> a shared network drive, correct?
> >> Is the drive mapped on the TS? Or is that done in a login
> >> script?
> >>
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> ___ please respond in newsgroup, NOT by private email ___
> >>
> >> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on
> >> 02 nov 2007 in microsoft.public.windows.terminal_services:
> >>
> >> > I tried the solution you suggested and I continued to get the
> >> > same error messages. One additonal fact is that I get the
> >> > following error upon log-on:
> >> >
> >> > System error 1314 has occurred.
> >> > A required privilege is not held by the client.
> >> > System error 85 has occurred.
> >> > The local device name is already in use.
> >> > The command completed successfully.
> >> > System error 67 has occurred.
> >> > The network name cannot be found.
> >> >
> >> > Thanks.
> >> >
> >> > "Vera Noest [MVP]" wrote:
> >> >
> >> >> Maybe you have changed your Intranet / Trusted zones?
> >> >> Check if this Q&A helps:
> >> >>
> >> >> When users start a program, they get a "file download"
> >> >> dialog box, or an error message: "Windows cannot access the
> >> >> specified device, path, or file. You may not have the
> >> >> appropriate permissions to access the item."
> >> >> http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig
> >> >>
> >> >> _________________________________________________________
> >> >> Vera Noest
> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> >> TS troubleshooting: http://ts.veranoest.net
> >> >> *----------- Please reply in newsgroup -------------*
> >> >>
> >> >> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote
> >> >> on 02 nov 2007:
> >> >>
> >> >> > I was working on my server this afternoon trying to
> >> >> > get a printer to work on
> >> >> > Terminal Services.
> >> >> >
> >> >> > I must have changed something, and I can't remember what.
> >> >> > When users log-on to the terminal server they get the
> >> >> > following message when clicking on almost all of the icons
> >> >> > on the desktop and start menu "Windows cannot access the
> >> >> > specified device, path, or file. You may not have the
> >> >> > appropriate permissions to access the item." One weird
> >> >> > thing is that the internet explorer icon works perfectly.
> >> >> >
> >> >> > I've checked and rechecked the share permissions and can't
> >> >> > find a problem. I rebuilt the mandatory profile. I've
> >> >> > checked the group policy and can't find a problem. I'm at
> >> >> > wits end. Please help
>
 
Re: Permission Issue? Icons Denied in Terminal Services

That error message comes definitively from IEES.
Have you added the fileserver to the local intranet sites? Can you
confirm that it is still listed there, and that "Launching
applications and unsafe files" for your Local Intranet zone is
enabled?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on 06
nov 2007 in microsoft.public.windows.terminal_services:

> Here is the exact error message:
>
> Windows cannot access the specified device, path, or file. You
> may not have the appropriate permissions to access the item.
>
> "Vera Noest [MVP]" wrote:
>
>> Can you post the *exact* error message that users get?
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> *----------- Please reply in newsgroup -------------*
>>
>> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote on
>> 06 nov 2007:
>>
>> > Thanks for your willingness to help Vera. I've steered
>> > around the problem by using a mandatory profile on the
>> > terminal server to assign iconts to the users. This is
>> > working fine for the software that is located on the Terminal
>> > Server, but isn't working for a key program that is running
>> > on the server. I've tested several senarios - users
>> > connecting to the network share where the program is located
>> > and mapping the network share to the terminal server but both
>> > give me the same message about missiong permissions. Where
>> > are the key places that I should be looking to set
>> > permissions? I've checked and rechecked both share and NTFS
>> > permissions and just can't find a problem...unless I'm
>> > missing something.
>> >
>> > "Vera Noest [MVP]" wrote:
>> >
>> >> And I assume that these icons are shortcuts to applications
>> >> on a shared network drive, correct?
>> >> Is the drive mapped on the TS? Or is that done in a login
>> >> script?
>> >>
>> >> _________________________________________________________
>> >> Vera Noest
>> >> MCSE, CCEA, Microsoft MVP - Terminal Server
>> >> TS troubleshooting: http://ts.veranoest.net
>> >> ___ please respond in newsgroup, NOT by private email ___
>> >>
>> >> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com> wrote
>> >> on 02 nov 2007 in
>> >> microsoft.public.windows.terminal_services:
>> >>
>> >> > I tried the solution you suggested and I continued to get
>> >> > the same error messages. One additonal fact is that I get
>> >> > the following error upon log-on:
>> >> >
>> >> > System error 1314 has occurred.
>> >> > A required privilege is not held by the client.
>> >> > System error 85 has occurred.
>> >> > The local device name is already in use.
>> >> > The command completed successfully.
>> >> > System error 67 has occurred.
>> >> > The network name cannot be found.
>> >> >
>> >> > Thanks.
>> >> >
>> >> > "Vera Noest [MVP]" wrote:
>> >> >
>> >> >> Maybe you have changed your Intranet / Trusted zones?
>> >> >> Check if this Q&A helps:
>> >> >>
>> >> >> When users start a program, they get a "file download"
>> >> >> dialog box, or an error message: "Windows cannot access
>> >> >> the specified device, path, or file. You may not have the
>> >> >> appropriate permissions to access the item."
>> >> >> http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig
>> >> >>
>> >> >> _________________________________________________________
>> >> >> Vera Noest
>> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
>> >> >> TS troubleshooting: http://ts.veranoest.net
>> >> >> *----------- Please reply in newsgroup -------------*
>> >> >>
>> >> >> =?Utf-8?B?S1dNRQ==?= <KWME@discussions.microsoft.com>
>> >> >> wrote on 02 nov 2007:
>> >> >>
>> >> >> > I was working on my server this afternoon trying
>> >> >> > to get a printer to work on
>> >> >> > Terminal Services.
>> >> >> >
>> >> >> > I must have changed something, and I can't remember
>> >> >> > what. When users log-on to the terminal server they get
>> >> >> > the following message when clicking on almost all of
>> >> >> > the icons on the desktop and start menu "Windows cannot
>> >> >> > access the specified device, path, or file. You may not
>> >> >> > have the appropriate permissions to access the item."
>> >> >> > One weird thing is that the internet explorer icon
>> >> >> > works perfectly.
>> >> >> >
>> >> >> > I've checked and rechecked the share permissions and
>> >> >> > can't find a problem. I rebuilt the mandatory profile.
>> >> >> > I've checked the group policy and can't find a problem.
>> >> >> > I'm at wits end. Please help
 
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