No printer installed message

  • Thread starter Thread starter ASCOMPSOL
  • Start date Start date
A

ASCOMPSOL

Guest
I have WIndows Server 2003 R2 SP2 and all users can see the printers on the
terminal server, but not all apps can "locate' the printer Those that can are
word and IE, but not excel of quick books enterprise 5.0. The apps that cant
see the printers say 'no printer is installed' or 'can't locate printer'. any
ideas?
 
RE: No printer installed message

Hello,

This sounds familiar the problem I am having. See my post "Printer Spooler
Problem", just prior to your post. Our users have had this message as well.
Usually if I stop/start the spooler, then have the users log off/on ts, the
printers are back. Sometimes they get the same message you described,
sometimes the printers disappear from Printers and Faxes.

This has been an ongoing problem for me for a couple weeks, and just started
out of the blue.



"ASCOMPSOL" wrote:

> I have WIndows Server 2003 R2 SP2 and all users can see the printers on the
> terminal server, but not all apps can "locate' the printer Those that can are
> word and IE, but not excel of quick books enterprise 5.0. The apps that cant
> see the printers say 'no printer is installed' or 'can't locate printer'. any
> ideas?
 
RE: No printer installed message

The printers are always there, and stopping then restarting the spooler does
not help even if they logoff. It also only applies to new users not ones that
were added previously.

"Dennis_S" wrote:

> Hello,
>
> This sounds familiar the problem I am having. See my post "Printer Spooler
> Problem", just prior to your post. Our users have had this message as well.
> Usually if I stop/start the spooler, then have the users log off/on ts, the
> printers are back. Sometimes they get the same message you described,
> sometimes the printers disappear from Printers and Faxes.
>
> This has been an ongoing problem for me for a couple weeks, and just started
> out of the blue.
>
>
>
> "ASCOMPSOL" wrote:
>
> > I have WIndows Server 2003 R2 SP2 and all users can see the printers on the
> > terminal server, but not all apps can "locate' the printer Those that can are
> > word and IE, but not excel of quick books enterprise 5.0. The apps that cant
> > see the printers say 'no printer is installed' or 'can't locate printer'. any
> > ideas?
 
Back
Top