NLB Terminal nodes question

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

Guest
As example:

I have 2 nodes participating in a NLB farm. When a user is directed to
node1 the user's program opens an internet explorer window and it uses the
adobe reader plug-in to display a pdf file in the browser window and it works
well.

If the user is directed to node2 on login, doing the same thing it won't
allow and it says that there is a problem with adobe reader and it closes the
window but then will start downloading the pdf to a temp directory and opens
in adobe.

Same program versions, adobe versions, settings that I know of, trusted
sites, etc.

any ideas?
 
Re: NLB Terminal nodes question

Does it work for you or any other user with Administrators rights
on the server?
If it does, meaning it's a permission problem, was the server in
install mode when Acrobat Reader was installed?
And if it is a permission problem, you could try to pinpoint the
problem with Process Monitor.
Check if this helps:

My application runs fine for Administrators, but not for normal
users
http://ts.veranoest.net/ts_faq_applications.htm#FileRegMon

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 07
nov 2007 in microsoft.public.windows.terminal_services:

> As example:
>
> I have 2 nodes participating in a NLB farm. When a user is
> directed to node1 the user's program opens an internet explorer
> window and it uses the adobe reader plug-in to display a pdf
> file in the browser window and it works well.
>
> If the user is directed to node2 on login, doing the same thing
> it won't allow and it says that there is a problem with adobe
> reader and it closes the window but then will start downloading
> the pdf to a temp directory and opens in adobe.
>
> Same program versions, adobe versions, settings that I know of,
> trusted sites, etc.
>
> any ideas?
 
Re: NLB Terminal nodes question

Yes it works on both nodes for administrators
Install mode? Node 1 (working) was added in Add/Remove Programs after
Terminal was installed and working. It was sysprepped and Node 2 is imaged
from Node 1 so everything is identical.

Regmon and Filemon:

Regmon shows clsid being denied (changed permissions) no luck...
Filemon shows FAILURE when trying to open the pdf file from the temp directory



"Vera Noest [MVP]" wrote:

> Does it work for you or any other user with Administrators rights
> on the server?
> If it does, meaning it's a permission problem, was the server in
> install mode when Acrobat Reader was installed?
> And if it is a permission problem, you could try to pinpoint the
> problem with Process Monitor.
> Check if this helps:
>
> My application runs fine for Administrators, but not for normal
> users
> http://ts.veranoest.net/ts_faq_applications.htm#FileRegMon
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 07
> nov 2007 in microsoft.public.windows.terminal_services:
>
> > As example:
> >
> > I have 2 nodes participating in a NLB farm. When a user is
> > directed to node1 the user's program opens an internet explorer
> > window and it uses the adobe reader plug-in to display a pdf
> > file in the browser window and it works well.
> >
> > If the user is directed to node2 on login, doing the same thing
> > it won't allow and it says that there is a problem with adobe
> > reader and it closes the window but then will start downloading
> > the pdf to a temp directory and opens in adobe.
> >
> > Same program versions, adobe versions, settings that I know of,
> > trusted sites, etc.
> >
> > any ideas?
>
 
Re: NLB Terminal nodes question

But obviously, they aren't identical anymore.
So when you run Process Monitor now, and a user tries to use the
Adobe plug-in, you don't get *any* access denied or file not found
errors, but the plug-in still doesn't work, is that correct?

If you can't solve it with Process Monitor, I think that I would
re-install Acrobat Reader on this server.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 07
nov 2007 in microsoft.public.windows.terminal_services:

> Yes it works on both nodes for administrators
> Install mode? Node 1 (working) was added in Add/Remove Programs
> after Terminal was installed and working. It was sysprepped and
> Node 2 is imaged from Node 1 so everything is identical.
>
> Regmon and Filemon:
>
> Regmon shows clsid being denied (changed permissions) no luck...
> Filemon shows FAILURE when trying to open the pdf file from the
> temp directory
>
>
>
> "Vera Noest [MVP]" wrote:
>
>> Does it work for you or any other user with Administrators
>> rights on the server?
>> If it does, meaning it's a permission problem, was the server
>> in install mode when Acrobat Reader was installed?
>> And if it is a permission problem, you could try to pinpoint
>> the problem with Process Monitor.
>> Check if this helps:
>>
>> My application runs fine for Administrators, but not for normal
>> users
>> http://ts.veranoest.net/ts_faq_applications.htm#FileRegMon
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on
>> 07 nov 2007 in microsoft.public.windows.terminal_services:
>>
>> > As example:
>> >
>> > I have 2 nodes participating in a NLB farm. When a user is
>> > directed to node1 the user's program opens an internet
>> > explorer window and it uses the adobe reader plug-in to
>> > display a pdf file in the browser window and it works well.
>> >
>> > If the user is directed to node2 on login, doing the same
>> > thing it won't allow and it says that there is a problem with
>> > adobe reader and it closes the window but then will start
>> > downloading the pdf to a temp directory and opens in adobe.
>> >
>> > Same program versions, adobe versions, settings that I know
>> > of, trusted sites, etc.
>> >
>> > any ideas?
 
Back
Top