B
Beny
Guest
Re: Updates are downloaded but fail to install
I have another solution!
I'v found that this solution didnt work for me even after I tried 3 times.
This worked builtifuly: (taken from: http://support.microsoft.com/kb/943144 )
Method 1: Register the Wups2.dll file in Windows (I didnt need to try the
method 2)
To register the Wups2.dll file in Windows, follow these steps:
1. Stop the Automatic Updates service. To do this, follow these steps:
a. Click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv
2. Register the Wups2.dll file. To do this, follow these steps:a. At the
command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll
Note For a computer that is running Windows XP Professional x64 Edition,
type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll
(I didnt use this one)
b. Click OK on each verification message that you receive.
3. Start the Automatic Updates service. To do this, type the following
command at the command prompt, and then press ENTER:
net start wuauserv
4. Exit the command prompt. To do this type exit, and then press ENTER.
Than I went to the Windows Update Web Site and installed all 77 updates
gracefully
Good luck guys
"Stephon" wrote:
> In the past year, I have run into the same, "download, but not installing
> Windows Updates problem" on a few computers that I have worked on....The
> following fix sent to me by an MSTech is the first solution that has ever
> worked. I hope it works for you like it did for me, as immediately after
> applying the registry fix, even before rebooting, the Windows Update Icon
> appeared in the tray for the first time in months:
>
> From your description, I understand that, Windows Update could be
> downloaded but could not be installed, if I have misunderstood you, please
> feel free to let me know.
>
> This issue most likely occurs when the following registry key or its sub key
> is missing or corrupt.
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify
> At this time, let's refer to the following steps to restore this key.
>
> 1. Click Start, Run, type: notepad C:\fix.reg and press Enter. Choose Yes
> when you are prompted.
> 2. Copy the following commands and then paste them into the opened Notepad
> window.
> Windows Registry Editor Version 5.00
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify]
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\crypt32chain]
> "Asynchronous"=dword:00000000
> "Impersonate"=dword:00000000
> "DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
> 6c,00,00,00
> "Logoff"="ChainWlxLogoffEvent"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\cryptnet]
> "Asynchronous"=dword:00000000
> "Impersonate"=dword:00000000
> "DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
> 6c,00,6c,00,00,00
> "Logoff"="CryptnetWlxLogoffEvent"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\cscdll]
> "DLLName"="cscdll.dll"
> "Logon"="WinlogonLogonEvent"
> "Logoff"="WinlogonLogoffEvent"
> "ScreenSaver"="WinlogonScreenSaverEvent"
> "Startup"="WinlogonStartupEvent"
> "Shutdown"="WinlogonShutdownEvent"
> "StartShell"="WinlogonStartShellEvent"
> "Impersonate"=dword:00000000
> "Asynchronous"=dword:00000001
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\igfxcui]
> @=""
> "DLLName"="igfxsrvc.dll"
> "Asynchronous"=dword:00000001
> "Impersonate"=dword:00000001
> "Unlock"="WinlogonUnlockEvent"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\ScCertProp]
> "DLLName"="wlnotify.dll"
> "Logon"="SCardStartCertProp"
> "Logoff"="SCardStopCertProp"
> "Lock"="SCardSuspendCertProp"
> "Unlock"="SCardResumeCertProp"
> "Enabled"=dword:00000001
> "Impersonate"=dword:00000001
> "Asynchronous"=dword:00000001
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\Schedule]
> "Asynchronous"=dword:00000000
> "DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
> 6c,00,6c,00,00,00
> "Impersonate"=dword:00000000
> "StartShell"="SchedStartShell"
> "Logoff"="SchedEventLogOff"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\sclgntfy]
> "Logoff"="WLEventLogoff"
> "Impersonate"=dword:00000000
> "Asynchronous"=dword:00000001
> "DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
> 6c,00,6c,00,00,00
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\SensLogn]
> "DLLName"="WlNotify.dll"
> "Lock"="SensLockEvent"
> "Logon"="SensLogonEvent"
> "Logoff"="SensLogoffEvent"
> "Safe"=dword:00000001
> "MaxWait"=dword:00000258
> "StartScreenSaver"="SensStartScreenSaverEvent"
> "StopScreenSaver"="SensStopScreenSaverEvent"
> "Startup"="SensStartupEvent"
> "Shutdown"="SensShutdownEvent"
> "StartShell"="SensStartShellEvent"
> "PostShell"="SensPostShellEvent"
> "Disconnect"="SensDisconnectEvent"
> "Reconnect"="SensReconnectEvent"
> "Unlock"="SensUnlockEvent"
> "Impersonate"=dword:00000001
> "Asynchronous"=dword:00000001
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\SSOExec]
> "Asynchronous"=dword:00000001
> "Impersonate"=dword:00000001
> "DLLName"="%windir%\\temp\\sso\\ssoexec.dll"
> "Unlock"="SSOExec"
> "Lock"="SSOReset"
> "Logoff"="SSOReset"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\termsrv]
> "Asynchronous"=dword:00000000
> "DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
> 6c,00,6c,00,00,00
> "Impersonate"=dword:00000000
> "Logoff"="TSEventLogoff"
> "Logon"="TSEventLogon"
> "PostShell"="TSEventPostShell"
> "Shutdown"="TSEventShutdown"
> "StartShell"="TSEventStartShell"
> "Startup"="TSEventStartup"
> "MaxWait"=dword:00000258
> "Reconnect"="TSEventReconnect"
> "Disconnect"="TSEventDisconnect"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\wlballoon]
> "DLLName"="wlnotify.dll"
> "Logon"="RegisterTicketExpiredNotificationEvent"
> "Logoff"="UnregisterTicketExpiredNotificationEvent"
> "Impersonate"=dword:00000001
> "Asynchronous"=dword:00000001
> 3. After you paste the above commands, please close the Notepad window.
> Choose Yes when you are prompted to save the file.
>
> 4. Click Start, Run, type: C:\fix.reg and press Enter to run the commands we
> have pasted.
> 5. A dialog box will pop-up saying "Are you sure you want to add the
> information in C:\fix.reg to the registry?". Click Yes on this dialog box
>
> 6. Reboot the machine.
> 7. After the machine reboots use Windows Update and see if the problem has
> gone away.
>
>
>
>
> "Ron Sherman" wrote:
>
> > I've had the same or similar problem as Gordon for months, and have tried
> > countless solutions suggested here and elsewhere. Unfortunately, manually
> > installing the latest critical updates did not improve matters either. I
> > also tried the registry update suggested by Patti. If it accomplished
> > anything, I'm not sure what. Here's the last portion of of my update log; if
> > anyone has any new ideas, I'd appreciate knowing about them.
> >
> > 2005-12-15 20:20:04 872 52c Report REPORT EVENT:
> > {5E2C2EE9-BF5B-44A4-BA8D-E2F0B6392F6D}
> > 2005-12-15
> > 20:19:59-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
> > 2005-12-15 20:20:09 2524 9e0 COMAPI -------------
> > 2005-12-15 20:20:09 2524 9e0 COMAPI -- START -- COMAPI: Install [ClientId =
> > WindowsUpdate]
> > 2005-12-15 20:20:09 2524 9e0 COMAPI ---------
> > 2005-12-15 20:20:09 2524 9e0 COMAPI - Allow source prompts: Yes; Forced:
> > No; Force quiet: No
> > 2005-12-15 20:20:09 2524 9e0 COMAPI - Updates in request: 1
> > 2005-12-15 20:20:09 2524 9e0 COMAPI - ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2005-12-15 20:20:09 2524 9e0 COMAPI - Updates to install = 1
> > 2005-12-15 20:20:09 2524 9e0 COMAPI <<-- SUBMITTED -- COMAPI: Install
> > [ClientId = WindowsUpdate]
> > 2005-12-15 20:20:09 872 52c Agent *************
> > 2005-12-15 20:20:09 872 52c Agent ** START ** Agent: Installing updates
> > [CallerId = WindowsUpdate]
> > 2005-12-15 20:20:09 872 52c Agent *********
> > 2005-12-15 20:20:09 872 52c Agent * Updates to install = 1
> > 2005-12-15 20:20:09 872 52c Agent * Title = <NULL>
> > 2005-12-15 20:20:09 872 52c Agent * UpdateId =
> > {2A3FF495-C150-442B-811A-D78782B76411}.100
> > 2005-12-15 20:20:09 872 52c Agent * Bundles 1 updates:
> > 2005-12-15 20:20:09 872 52c Agent *
> > {740E9157-2D8B-4AC7-8231-438A54283B2C}.100
> > 2005-12-15 20:20:09 872 52c Service WARNING: GetUserTokenFromSessionId
> > failed with hr 0x800704dd
> > 2005-12-15 20:20:09 872 52c Agent * WARNING: Exit code = 0x80240020
> > 2005-12-15 20:20:09 872 52c Agent *********
> > 2005-12-15 20:20:09 872 52c Agent ** END ** Agent: Installing updates
> > [CallerId = WindowsUpdate]
> > 2005-12-15 20:20:09 872 52c Agent *************
> > 2005-12-15 20:20:09 872 52c Agent WARNING: WU client failed installing
> > updates with error 0x80240020
> > 2005-12-15 20:20:09 2524 cac COMAPI >>-- RESUMED -- COMAPI: Install
> > [ClientId = WindowsUpdate]
> > 2005-12-15 20:20:09 2524 cac COMAPI - Install call failed
> > 2005-12-15 20:20:09 2524 cac COMAPI - Reboot required = No
> > 2005-12-15 20:20:09 2524 cac COMAPI - WARNING: Exit code = 0x80240FFF;
> > Call error code = 0x80240020
> > 2005-12-15 20:20:09 2524 cac COMAPI ---------
> > 2005-12-15 20:20:09 2524 cac COMAPI -- END -- COMAPI: Install [ClientId =
> > WindowsUpdate]
> > 2005-12-15 20:20:09 2524 cac COMAPI -------------
> > 2005-12-15 20:20:10 2524 9e0 COMAPI WARNING: Operation failed due to earlier
> > error, hr=80240020
> >
> >
> > "Patti MacLeod" wrote:
> >
> > > Hi Gordon,
> > >
> > > The 80240020 error is oftentimes caused by a missing SensLogn key in the
> > > registry. Copy/paste the following, between the two sets of asterisks, into
> > > Notepad and then Save as a file named SensLogn.reg
> > > NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn] line in this
> > > post will wrap to two lines...it needs to be on one line in Notepad. Also,
> > > ensure that you have the blank line at the end.
> > >
> > > Copy/paste the appropriate one for the operating system that you are using.
> > >
> > > For WIN2K
> > >
> > > ********************
> > > REGEDIT4
> > >
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> > > NT\CurrentVersion\WinLogon\Notify\SensLogn]
> > >
> > > "Asynchronous"=dword:00000001
> > > "DLLName"="WlNotify.dll"
> > > "Impersonate"=dword:00000001
> > > "Lock"="SensLockEvent"
> > > "Logoff"="SensLogoffEvent"
> > > "Logon"="SensLogonEvent"
> > > "MaxWait"=dword:00000258
> > > "Safe"=dword:00000001
> > > "Shutdown"="SensShutdownEvent"
> > > "StartScreenSaver"="SensStartScreenSaverEvent"
> > > "StartShell"="SensStartShellEvent"
> > > "Startup"="SensStartupEvent"
> > > "StopScreenSaver"="SensStopScreenSaverEvent"
> > > "Unlock"="SensUnlockEvent"
> > >
> > > ********************
> > >
> > >
> > > For WINXP
> > >
> > > ********************
> > > REGEDIT4
> > >
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> > > NT\CurrentVersion\Winlogon\Notify\SensLogn]
> > >
> > > "DLLName"="WlNotify.dll"
> > > "Lock"="SensLockEvent"
> > > "Logon"="SensLogonEvent"
> > > "Logoff"="SensLogoffEvent"
> > > "Safe"=dword:00000001
> > > "MaxWait"=dword:00000258
> > > "StartScreenSaver"="SensStartScreenSaverEvent"
> > > "StopScreenSaver"="SensStopScreenSaverEvent"
> > > "Startup"="SensStartupEvent"
> > > "Shutdown"="SensShutdownEvent"
> > > "StartShell"="SensStartShellEvent"
> > > "PostShell"="SensPostShellEvent"
> > > "Disconnect"="SensDisconnectEvent"
> > > "Reconnect"="SensReconnectEvent"
> > > "Unlock"="SensUnlockEvent"
> > > "Impersonate"=dword:00000001
> > > "Asynchronous"=dword:00000001
> > >
> > > ********************
> > >
> > > Once you have created and saved the SensLogn.reg file, double-click on it,
> > > then click on Yes when asked if you want to merge the information into the
> > > registry.
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > > "Gordon" <Gordon@discussions.microsoft.com> wrote in message
> > > news:A90738F9-AF9C-46DB-9598-0A719D97794A@microsoft.com...
> > > > When I try to download and install updates with Windows Update (or
> > > Microsoft
> > > > Update) all updates are downloaded but fail to install.
> > > >
> > > > The following error is shown:
> > > >
> > > > "Failed Updates
> > > >
> > > > Problem: A problem on your computer is preventing updates from being
> > > > downloaded or installed"
> > > >
> > > > This happens when I try to install any or all updates available.
> > > >
> > > > The WindowsUpdate.log file shows:
> > > >
> > > > "[CallerId = WindowsUpdate]
> > > > 2005-12-15 16:57:28 1036 70c Agent *********
> > > > 2005-12-15 16:57:28 1036 70c Agent * Updates to install = 1
> > > > 2005-12-15 16:57:28 1036 70c Agent * Title = <NULL>
> > > > 2005-12-15 16:57:28 1036 70c Agent * UpdateId =
I have another solution!
I'v found that this solution didnt work for me even after I tried 3 times.
This worked builtifuly: (taken from: http://support.microsoft.com/kb/943144 )
Method 1: Register the Wups2.dll file in Windows (I didnt need to try the
method 2)
To register the Wups2.dll file in Windows, follow these steps:
1. Stop the Automatic Updates service. To do this, follow these steps:
a. Click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv
2. Register the Wups2.dll file. To do this, follow these steps:a. At the
command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll
Note For a computer that is running Windows XP Professional x64 Edition,
type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll
(I didnt use this one)
b. Click OK on each verification message that you receive.
3. Start the Automatic Updates service. To do this, type the following
command at the command prompt, and then press ENTER:
net start wuauserv
4. Exit the command prompt. To do this type exit, and then press ENTER.
Than I went to the Windows Update Web Site and installed all 77 updates
gracefully
Good luck guys
"Stephon" wrote:
> In the past year, I have run into the same, "download, but not installing
> Windows Updates problem" on a few computers that I have worked on....The
> following fix sent to me by an MSTech is the first solution that has ever
> worked. I hope it works for you like it did for me, as immediately after
> applying the registry fix, even before rebooting, the Windows Update Icon
> appeared in the tray for the first time in months:
>
> From your description, I understand that, Windows Update could be
> downloaded but could not be installed, if I have misunderstood you, please
> feel free to let me know.
>
> This issue most likely occurs when the following registry key or its sub key
> is missing or corrupt.
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify
> At this time, let's refer to the following steps to restore this key.
>
> 1. Click Start, Run, type: notepad C:\fix.reg and press Enter. Choose Yes
> when you are prompted.
> 2. Copy the following commands and then paste them into the opened Notepad
> window.
> Windows Registry Editor Version 5.00
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify]
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\crypt32chain]
> "Asynchronous"=dword:00000000
> "Impersonate"=dword:00000000
> "DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
> 6c,00,00,00
> "Logoff"="ChainWlxLogoffEvent"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\cryptnet]
> "Asynchronous"=dword:00000000
> "Impersonate"=dword:00000000
> "DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
> 6c,00,6c,00,00,00
> "Logoff"="CryptnetWlxLogoffEvent"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\cscdll]
> "DLLName"="cscdll.dll"
> "Logon"="WinlogonLogonEvent"
> "Logoff"="WinlogonLogoffEvent"
> "ScreenSaver"="WinlogonScreenSaverEvent"
> "Startup"="WinlogonStartupEvent"
> "Shutdown"="WinlogonShutdownEvent"
> "StartShell"="WinlogonStartShellEvent"
> "Impersonate"=dword:00000000
> "Asynchronous"=dword:00000001
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\igfxcui]
> @=""
> "DLLName"="igfxsrvc.dll"
> "Asynchronous"=dword:00000001
> "Impersonate"=dword:00000001
> "Unlock"="WinlogonUnlockEvent"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\ScCertProp]
> "DLLName"="wlnotify.dll"
> "Logon"="SCardStartCertProp"
> "Logoff"="SCardStopCertProp"
> "Lock"="SCardSuspendCertProp"
> "Unlock"="SCardResumeCertProp"
> "Enabled"=dword:00000001
> "Impersonate"=dword:00000001
> "Asynchronous"=dword:00000001
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\Schedule]
> "Asynchronous"=dword:00000000
> "DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
> 6c,00,6c,00,00,00
> "Impersonate"=dword:00000000
> "StartShell"="SchedStartShell"
> "Logoff"="SchedEventLogOff"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\sclgntfy]
> "Logoff"="WLEventLogoff"
> "Impersonate"=dword:00000000
> "Asynchronous"=dword:00000001
> "DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
> 6c,00,6c,00,00,00
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\SensLogn]
> "DLLName"="WlNotify.dll"
> "Lock"="SensLockEvent"
> "Logon"="SensLogonEvent"
> "Logoff"="SensLogoffEvent"
> "Safe"=dword:00000001
> "MaxWait"=dword:00000258
> "StartScreenSaver"="SensStartScreenSaverEvent"
> "StopScreenSaver"="SensStopScreenSaverEvent"
> "Startup"="SensStartupEvent"
> "Shutdown"="SensShutdownEvent"
> "StartShell"="SensStartShellEvent"
> "PostShell"="SensPostShellEvent"
> "Disconnect"="SensDisconnectEvent"
> "Reconnect"="SensReconnectEvent"
> "Unlock"="SensUnlockEvent"
> "Impersonate"=dword:00000001
> "Asynchronous"=dword:00000001
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\SSOExec]
> "Asynchronous"=dword:00000001
> "Impersonate"=dword:00000001
> "DLLName"="%windir%\\temp\\sso\\ssoexec.dll"
> "Unlock"="SSOExec"
> "Lock"="SSOReset"
> "Logoff"="SSOReset"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\termsrv]
> "Asynchronous"=dword:00000000
> "DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
> 6c,00,6c,00,00,00
> "Impersonate"=dword:00000000
> "Logoff"="TSEventLogoff"
> "Logon"="TSEventLogon"
> "PostShell"="TSEventPostShell"
> "Shutdown"="TSEventShutdown"
> "StartShell"="TSEventStartShell"
> "Startup"="TSEventStartup"
> "MaxWait"=dword:00000258
> "Reconnect"="TSEventReconnect"
> "Disconnect"="TSEventDisconnect"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\wlballoon]
> "DLLName"="wlnotify.dll"
> "Logon"="RegisterTicketExpiredNotificationEvent"
> "Logoff"="UnregisterTicketExpiredNotificationEvent"
> "Impersonate"=dword:00000001
> "Asynchronous"=dword:00000001
> 3. After you paste the above commands, please close the Notepad window.
> Choose Yes when you are prompted to save the file.
>
> 4. Click Start, Run, type: C:\fix.reg and press Enter to run the commands we
> have pasted.
> 5. A dialog box will pop-up saying "Are you sure you want to add the
> information in C:\fix.reg to the registry?". Click Yes on this dialog box
>
> 6. Reboot the machine.
> 7. After the machine reboots use Windows Update and see if the problem has
> gone away.
>
>
>
>
> "Ron Sherman" wrote:
>
> > I've had the same or similar problem as Gordon for months, and have tried
> > countless solutions suggested here and elsewhere. Unfortunately, manually
> > installing the latest critical updates did not improve matters either. I
> > also tried the registry update suggested by Patti. If it accomplished
> > anything, I'm not sure what. Here's the last portion of of my update log; if
> > anyone has any new ideas, I'd appreciate knowing about them.
> >
> > 2005-12-15 20:20:04 872 52c Report REPORT EVENT:
> > {5E2C2EE9-BF5B-44A4-BA8D-E2F0B6392F6D}
> > 2005-12-15
> > 20:19:59-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
> > 2005-12-15 20:20:09 2524 9e0 COMAPI -------------
> > 2005-12-15 20:20:09 2524 9e0 COMAPI -- START -- COMAPI: Install [ClientId =
> > WindowsUpdate]
> > 2005-12-15 20:20:09 2524 9e0 COMAPI ---------
> > 2005-12-15 20:20:09 2524 9e0 COMAPI - Allow source prompts: Yes; Forced:
> > No; Force quiet: No
> > 2005-12-15 20:20:09 2524 9e0 COMAPI - Updates in request: 1
> > 2005-12-15 20:20:09 2524 9e0 COMAPI - ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2005-12-15 20:20:09 2524 9e0 COMAPI - Updates to install = 1
> > 2005-12-15 20:20:09 2524 9e0 COMAPI <<-- SUBMITTED -- COMAPI: Install
> > [ClientId = WindowsUpdate]
> > 2005-12-15 20:20:09 872 52c Agent *************
> > 2005-12-15 20:20:09 872 52c Agent ** START ** Agent: Installing updates
> > [CallerId = WindowsUpdate]
> > 2005-12-15 20:20:09 872 52c Agent *********
> > 2005-12-15 20:20:09 872 52c Agent * Updates to install = 1
> > 2005-12-15 20:20:09 872 52c Agent * Title = <NULL>
> > 2005-12-15 20:20:09 872 52c Agent * UpdateId =
> > {2A3FF495-C150-442B-811A-D78782B76411}.100
> > 2005-12-15 20:20:09 872 52c Agent * Bundles 1 updates:
> > 2005-12-15 20:20:09 872 52c Agent *
> > {740E9157-2D8B-4AC7-8231-438A54283B2C}.100
> > 2005-12-15 20:20:09 872 52c Service WARNING: GetUserTokenFromSessionId
> > failed with hr 0x800704dd
> > 2005-12-15 20:20:09 872 52c Agent * WARNING: Exit code = 0x80240020
> > 2005-12-15 20:20:09 872 52c Agent *********
> > 2005-12-15 20:20:09 872 52c Agent ** END ** Agent: Installing updates
> > [CallerId = WindowsUpdate]
> > 2005-12-15 20:20:09 872 52c Agent *************
> > 2005-12-15 20:20:09 872 52c Agent WARNING: WU client failed installing
> > updates with error 0x80240020
> > 2005-12-15 20:20:09 2524 cac COMAPI >>-- RESUMED -- COMAPI: Install
> > [ClientId = WindowsUpdate]
> > 2005-12-15 20:20:09 2524 cac COMAPI - Install call failed
> > 2005-12-15 20:20:09 2524 cac COMAPI - Reboot required = No
> > 2005-12-15 20:20:09 2524 cac COMAPI - WARNING: Exit code = 0x80240FFF;
> > Call error code = 0x80240020
> > 2005-12-15 20:20:09 2524 cac COMAPI ---------
> > 2005-12-15 20:20:09 2524 cac COMAPI -- END -- COMAPI: Install [ClientId =
> > WindowsUpdate]
> > 2005-12-15 20:20:09 2524 cac COMAPI -------------
> > 2005-12-15 20:20:10 2524 9e0 COMAPI WARNING: Operation failed due to earlier
> > error, hr=80240020
> >
> >
> > "Patti MacLeod" wrote:
> >
> > > Hi Gordon,
> > >
> > > The 80240020 error is oftentimes caused by a missing SensLogn key in the
> > > registry. Copy/paste the following, between the two sets of asterisks, into
> > > Notepad and then Save as a file named SensLogn.reg
> > > NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn] line in this
> > > post will wrap to two lines...it needs to be on one line in Notepad. Also,
> > > ensure that you have the blank line at the end.
> > >
> > > Copy/paste the appropriate one for the operating system that you are using.
> > >
> > > For WIN2K
> > >
> > > ********************
> > > REGEDIT4
> > >
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> > > NT\CurrentVersion\WinLogon\Notify\SensLogn]
> > >
> > > "Asynchronous"=dword:00000001
> > > "DLLName"="WlNotify.dll"
> > > "Impersonate"=dword:00000001
> > > "Lock"="SensLockEvent"
> > > "Logoff"="SensLogoffEvent"
> > > "Logon"="SensLogonEvent"
> > > "MaxWait"=dword:00000258
> > > "Safe"=dword:00000001
> > > "Shutdown"="SensShutdownEvent"
> > > "StartScreenSaver"="SensStartScreenSaverEvent"
> > > "StartShell"="SensStartShellEvent"
> > > "Startup"="SensStartupEvent"
> > > "StopScreenSaver"="SensStopScreenSaverEvent"
> > > "Unlock"="SensUnlockEvent"
> > >
> > > ********************
> > >
> > >
> > > For WINXP
> > >
> > > ********************
> > > REGEDIT4
> > >
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> > > NT\CurrentVersion\Winlogon\Notify\SensLogn]
> > >
> > > "DLLName"="WlNotify.dll"
> > > "Lock"="SensLockEvent"
> > > "Logon"="SensLogonEvent"
> > > "Logoff"="SensLogoffEvent"
> > > "Safe"=dword:00000001
> > > "MaxWait"=dword:00000258
> > > "StartScreenSaver"="SensStartScreenSaverEvent"
> > > "StopScreenSaver"="SensStopScreenSaverEvent"
> > > "Startup"="SensStartupEvent"
> > > "Shutdown"="SensShutdownEvent"
> > > "StartShell"="SensStartShellEvent"
> > > "PostShell"="SensPostShellEvent"
> > > "Disconnect"="SensDisconnectEvent"
> > > "Reconnect"="SensReconnectEvent"
> > > "Unlock"="SensUnlockEvent"
> > > "Impersonate"=dword:00000001
> > > "Asynchronous"=dword:00000001
> > >
> > > ********************
> > >
> > > Once you have created and saved the SensLogn.reg file, double-click on it,
> > > then click on Yes when asked if you want to merge the information into the
> > > registry.
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > > "Gordon" <Gordon@discussions.microsoft.com> wrote in message
> > > news:A90738F9-AF9C-46DB-9598-0A719D97794A@microsoft.com...
> > > > When I try to download and install updates with Windows Update (or
> > > Microsoft
> > > > Update) all updates are downloaded but fail to install.
> > > >
> > > > The following error is shown:
> > > >
> > > > "Failed Updates
> > > >
> > > > Problem: A problem on your computer is preventing updates from being
> > > > downloaded or installed"
> > > >
> > > > This happens when I try to install any or all updates available.
> > > >
> > > > The WindowsUpdate.log file shows:
> > > >
> > > > "[CallerId = WindowsUpdate]
> > > > 2005-12-15 16:57:28 1036 70c Agent *********
> > > > 2005-12-15 16:57:28 1036 70c Agent * Updates to install = 1
> > > > 2005-12-15 16:57:28 1036 70c Agent * Title = <NULL>
> > > > 2005-12-15 16:57:28 1036 70c Agent * UpdateId =