Visual Studio 2013 stopped working after recent windows update

  • Thread starter Thread starter Neil Stevens
  • Start date Start date
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Neil Stevens

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After recent windows updates on Windows 8.1 my VS Ultimate installation keeps crashing after a few seconds with Microsoft Visual Studio 2013 has stopped working.

Have tried devenv /safemode and get same problem.

Error detail from the event viewer is below:

There are two errors logged, the first is:

Log Name: Application
Source: .NET Runtime
Date: 25/07/2015 21:01:24
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: nslaptop
Description:
Application: devenv.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 68EF7140

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-07-25T20:01:24.000000000Z" />
<EventRecordID>6255</EventRecordID>
<Channel>Application</Channel>
<Computer>nslaptop</Computer>
<Security />
</System>
<EventData>
<Data>Application: devenv.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 68EF7140
</Data>
</EventData>
</Event>

and the second is:

Log Name: Application
Source: Application Error
Date: 25/07/2015 21:01:24
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: nslaptop
Description:
Faulting application name: devenv.exe, version: 12.0.40629.0, time stamp: 0x5590c8a4
Faulting module name: igdumd32.dll_unloaded, version: 9.17.10.4229, time stamp: 0x55653f61
Exception code: 0xc0000005
Fault offset: 0x00017140
Faulting process id: 0x1638
Faulting application start time: 0x01d0c714370b2fb3
Faulting application path: C:\Program Files (x86)\Microsoft Visual Studio 12.0\Common7\IDE\devenv.exe
Faulting module path: igdumd32.dll
Report Id: ed058d8e-3307-11e5-825e-bc773734f70f
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-07-25T20:01:24.000000000Z" />
<EventRecordID>6256</EventRecordID>
<Channel>Application</Channel>
<Computer>nslaptop</Computer>
<Security />
</System>
<EventData>
<Data>devenv.exe</Data>
<Data>12.0.40629.0</Data>
<Data>5590c8a4</Data>
<Data>igdumd32.dll_unloaded</Data>
<Data>9.17.10.4229</Data>
<Data>55653f61</Data>
<Data>c0000005</Data>
<Data>00017140</Data>
<Data>1638</Data>
<Data>01d0c714370b2fb3</Data>
<Data>C:\Program Files (x86)\Microsoft Visual Studio 12.0\Common7\IDE\devenv.exe</Data>
<Data>igdumd32.dll</Data>
<Data>ed058d8e-3307-11e5-825e-bc773734f70f</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>


there is also an information entry after the errors which may be related, that is:

Log Name: Application
Source: Windows Error Reporting
Date: 25/07/2015 21:01:31
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: nslaptop
Description:
Fault bucket 115988160995, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: devenv.exe
P2: 12.0.40629.0
P3: 5590c8a4
P4: igdumd32.dll_unloaded
P5: 9.17.10.4229
P6: 55653f61
P7: 00017140
P8: c0000005
P9: 00000008
P10:

Attached files:
C:\Users\neil\AppData\Local\Microsoft\VSCommon\12.0\SQM\sqmdata.cvr
C:\Users\neil\AppData\Local\Temp\WER4A5.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_devenv.exe_b9529c1e681ce06a8768b2d8a689eca352d6b3e_5b0449f2_0ee41cf0

Analysis symbol:
Rechecking for solution: 0
Report Id: ed058d8e-3307-11e5-825e-bc773734f70f
Report Status: 0
Hashed bucket: aadc153ff1a82612cfb471e3b31aa6ad
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-07-25T20:01:31.000000000Z" />
<EventRecordID>6257</EventRecordID>
<Channel>Application</Channel>
<Computer>nslaptop</Computer>
<Security />
</System>
<EventData>
<Data>115988160995</Data>
<Data>5</Data>
<Data>BEX</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>devenv.exe</Data>
<Data>12.0.40629.0</Data>
<Data>5590c8a4</Data>
<Data>igdumd32.dll_unloaded</Data>
<Data>9.17.10.4229</Data>
<Data>55653f61</Data>
<Data>00017140</Data>
<Data>c0000005</Data>
<Data>00000008</Data>
<Data>
</Data>
<Data>
C:\Users\neil\AppData\Local\Microsoft\VSCommon\12.0\SQM\sqmdata.cvr
C:\Users\neil\AppData\Local\Temp\WER4A5.tmp.WERInternalMetadata.xml</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_devenv.exe_b9529c1e681ce06a8768b2d8a689eca352d6b3e_5b0449f2_0ee41cf0</Data>
<Data>
</Data>
<Data>0</Data>
<Data>ed058d8e-3307-11e5-825e-bc773734f70f</Data>
<Data>0</Data>
<Data>aadc153ff1a82612cfb471e3b31aa6ad</Data>
</EventData>
</Event>

The attachments mentioned can be found here Link not found

This is a real issue as i am unable to use visual studio at all and dont know the cause of the problem, please help?

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