Win/Defender can't install Def updates

[musiclover]

Well, I've had this problem before and some kind person out there guided me
in how to fix this problem. It's back. I can't get W/Defender to install def
updates. The Def. is on and does a daily quick scan and Real-time Protectn is
also on. Msg says my comp.is rung normally, but I can't get these Important
updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also get
80070713. I'm thinking each time I try to install these I'm getting a
different number here and there, however the Ox80070643 is a constant.
H.E.L.P. Please....
thank you,
musiclover

 

[dean-dean]

Re: Win/Defender can't install Def updates

Try running Windows Update, and do a manual scan. Are the Defender
definition updates offered? Do they install?

If that doesn't work, try here:

http://www.microsoft.com/security/portal/

Under "Latest Definition Updates", choose your operating system type, 32-bit
or 64-bit, and try the manual download. Note here the instructions
pertinent to Vista:

http://www.microsoft.com/security/portal/ADL.aspx#top

"musiclover" <musiclover@discussions.microsoft.com> wrote in message
news:4FA39D50-BF17-4D22-9396-51DA086C7F1F@microsoft.com...
> Well, I've had this problem before and some kind person out there guided
> me
> in how to fix this problem. It's back. I can't get W/Defender to install
> def
> updates. The Def. is on and does a daily quick scan and Real-time Protectn
> is
> also on. Msg says my comp.is rung normally, but I can't get these
> Important
> updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also
> get
> 80070713. I'm thinking each time I try to install these I'm getting a
> different number here and there, however the Ox80070643 is a constant.
> H.E.L.P. Please....
> thank you,
> musiclover

 

[musiclover]

RE: Win/Defender can't install Def updates

Hello Dean...Thank you sooo much. That did the trick. Now I've got to get
the WinUpdate to install the Important Security Update for Excel 2003
(KB936507). As I don't really use Excel I'm not to concerned if I don't get
this update, unless it makes other programs at risk?
--
musiclover


"musiclover" wrote:

> Well, I've had this problem before and some kind person out there guided me
> in how to fix this problem. It's back. I can't get W/Defender to install def
> updates. The Def. is on and does a daily quick scan and Real-time Protectn is
> also on. Msg says my comp.is rung normally, but I can't get these Important
> updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also get
> 80070713. I'm thinking each time I try to install these I'm getting a
> different number here and there, however the Ox80070643 is a constant.
> H.E.L.P. Please....
> thank you,
> musiclover

 

[musiclover]

Re: Win/Defender can't install Def updates

Back to your question Dean yes, I was running WinUpdate and tried the manual
scan, and yes that defender update was offered and wuld not install...couple
of days now. but your advice on going to the sec/portal and downloading did
the trick. I had even gone in to the Admin/Services/Office Source Engine and
made sure that it was set up as Automatic (Delayed Start) and also clicked on
'Start'. That never helped either, but your link w/download did the trick.
Thanks again.
--
musiclover


"dean-dean" wrote:

> Try running Windows Update, and do a manual scan. Are the Defender
> definition updates offered? Do they install?
>
> If that doesn't work, try here:
>
> http://www.microsoft.com/security/portal/
>
> Under "Latest Definition Updates", choose your operating system type, 32-bit
> or 64-bit, and try the manual download. Note here the instructions
> pertinent to Vista:
>
> http://www.microsoft.com/security/portal/ADL.aspx#top
>
> "musiclover" <musiclover@discussions.microsoft.com> wrote in message
> news:4FA39D50-BF17-4D22-9396-51DA086C7F1F@microsoft.com...
> > Well, I've had this problem before and some kind person out there guided
> > me
> > in how to fix this problem. It's back. I can't get W/Defender to install
> > def
> > updates. The Def. is on and does a daily quick scan and Real-time Protectn
> > is
> > also on. Msg says my comp.is rung normally, but I can't get these
> > Important
> > updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also
> > get
> > 80070713. I'm thinking each time I try to install these I'm getting a
> > different number here and there, however the Ox80070643 is a constant.
> > H.E.L.P. Please....
> > thank you,
> > musiclover
>
>

 

[dean-dean]

Re: Win/Defender can't install Def updates

You may have already looked at this:
http://support.microsoft.com/?id=903772

You could also try the standalone installer, however I can't find one that
says it's Vista supported:
http://www.microsoft.com/downloads/...ce-5124-4234-ba84-3c27005e010f&DisplayLang=en


"musiclover" <musiclover@discussions.microsoft.com> wrote in message
news:6AAE6B9B-AB87-4C77-BE29-8B76365CE0D0@microsoft.com...
> Back to your question Dean yes, I was running WinUpdate and tried the
> manual
> scan, and yes that defender update was offered and wuld not
> install...couple
> of days now. but your advice on going to the sec/portal and downloading
> did
> the trick. I had even gone in to the Admin/Services/Office Source Engine
> and
> made sure that it was set up as Automatic (Delayed Start) and also clicked
> on
> 'Start'. That never helped either, but your link w/download did the trick.
> Thanks again.
> --
> musiclover
>
>
> "dean-dean" wrote:
>
>> Try running Windows Update, and do a manual scan. Are the Defender
>> definition updates offered? Do they install?
>>
>> If that doesn't work, try here:
>>
>> http://www.microsoft.com/security/portal/
>>
>> Under "Latest Definition Updates", choose your operating system type,
>> 32-bit
>> or 64-bit, and try the manual download. Note here the instructions
>> pertinent to Vista:
>>
>> http://www.microsoft.com/security/portal/ADL.aspx#top
>>
>> "musiclover" <musiclover@discussions.microsoft.com> wrote in message
>> news:4FA39D50-BF17-4D22-9396-51DA086C7F1F@microsoft.com...
>> > Well, I've had this problem before and some kind person out there
>> > guided
>> > me
>> > in how to fix this problem. It's back. I can't get W/Defender to
>> > install
>> > def
>> > updates. The Def. is on and does a daily quick scan and Real-time
>> > Protectn
>> > is
>> > also on. Msg says my comp.is rung normally, but I can't get these
>> > Important
>> > updates installed? Error codes are Ox80070643 and defs-1.20.2737.3.
>> > also
>> > get
>> > 80070713. I'm thinking each time I try to install these I'm getting a
>> > different number here and there, however the Ox80070643 is a constant.
>> > H.E.L.P. Please....
>> > thank you,
>> > musiclover
>>
>>

 

[suerrr]

RE: Win/Defender can't install Def updates



"musiclover" wrote:

> Well, I've had this problem before and some kind person out there guided me
> in how to fix this problem. It's back. I can't get W/Defender to install def
> updates. The Def. is on and does a daily quick scan and Real-time Protectn is
> also on. Msg says my comp.is rung normally, but I can't get these Important
> updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also get
> 80070713. I'm thinking each time I try to install these I'm getting a
> different number here and there, however the Ox80070643 is a constant.
> H.E.L.P. Please....
> thank you,
> musiclover ive had this problem for a week now, ive got Vista, just dont know what to do now, if ive not posted this properly sorry, its my first post

 

[musiclover]

RE: Win/Defender can't install Def updates

Hi Suerr. Well I was finally able to get the update by going to the link
sent me by dean-dean. If you click backwards on the post here, you'll see
the link highlighted. Follow it and download the W.Defenders update there.
Good Luck.
--
musiclover


"suerrr" wrote:

> ive had this problem for a week now, ive got Vista, just dont know what to do now, if ive not posted this properly sorry, its my first post
>
> "musiclover" wrote:
>
> > Well, I've had this problem before and some kind person out there guided me
> > in how to fix this problem. It's back. I can't get W/Defender to install def
> > updates. The Def. is on and does a daily quick scan and Real-time Protectn is
> > also on. Msg says my comp.is rung normally, but I can't get these Important
> > updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also get
> > 80070713. I'm thinking each time I try to install these I'm getting a
> > different number here and there, however the Ox80070643 is a constant.
> > H.E.L.P. Please....
> > thank you,
> > musiclover ive had this problem for a week now, ive got Vista, just dont know what to do now, if ive not posted this properly sorry, its my first post