Help Viewer 2.1 Problem: Cannot Fetch help content

  • Thread starter Thread starter adusen45
  • Start date Start date
A

adusen45

Guest
Hello, my name is Daniel. I've been using the visual studio 2013 help viewer for a while. I also succeeded in down loading some help contents

Currently though, help viewer cannot fetch the help contents for me to select and download the ones i want. It gives the message in the status bar

"Error occurred. Click here for details"

and when I click, I get the following Message

"An error occurred while checking for updates: Unable to complete requested task because of network connectivity issues. Unable to connect to http://services.mtps.microsoft.com/ServiceAPI/VisualStudio12/en-us. Check your internet connections. Check Your network connection and try again"

"An error occurred while determining the list of available content: Unable to complete requested task because of network connectivity issues. Unable to connect to http://services.mtps.microsoft.com/ServiceAPI/VisualStudio12/en-us. Check your internet connections. Check Your network connection and try again"

I am browsing very fine; my internet doesn't seem to have any problems. I even downloaded some samples code (ASP.net VB, C#, etc) from extensions and updates just to test the internet connection, and they downloaded fine.

I really need help solving this problem. Thanks so much

Continue reading...
 
Back
Top