C
ChunneungIT
Guest
Under windows 10, we have an issue that our program crashes on Windows 10 environment(Pro, Home environment).
This program was developed under VB6. It occurs with gtDate32.ocx, gtnum.ocx components. However, it doesn't occur 100%, it occurs quite randomly.
Awkwardly, our program doesn't crash on all windows 10 environment, but only crashes on 1 PC, out of 3 PCs. All 3PCs were bought at the same time, from same company.
We tried almost everything. Window Re-setup, Program Re-setup, run with Authorized user, compatibility check(window 7 mode, windows 8 mode)
This program was developed far long ago, but we've been going through maintenance since then.
All .OCX files were registered on windows registry as well.
Please find below attached Error info.
We do really need your help on this. Thanks.
=======================================================
Program with Error: ~.exe, Version: 180.2.0.5, Timestamp: 0x5a810c51
Module name with Error: gtdate32.ocx, Version: 1.0.0.523, Timestamp: 0x34846b4c
Exception Code: 0xc0000005
Error offset 0x00001ce8
Process ID with Error: 0x8474
Program Start time with Error: 0x01d616b4a13a0af1
Program path with Error: C:\~.exe
Module path with Error : C:\Windows\System32\gtdate32.ocx
Report ID: b52fb811-1a82-4d99-80af-bb6ef96c2951
Continue reading...
This program was developed under VB6. It occurs with gtDate32.ocx, gtnum.ocx components. However, it doesn't occur 100%, it occurs quite randomly.
Awkwardly, our program doesn't crash on all windows 10 environment, but only crashes on 1 PC, out of 3 PCs. All 3PCs were bought at the same time, from same company.
We tried almost everything. Window Re-setup, Program Re-setup, run with Authorized user, compatibility check(window 7 mode, windows 8 mode)
This program was developed far long ago, but we've been going through maintenance since then.
All .OCX files were registered on windows registry as well.
Please find below attached Error info.
We do really need your help on this. Thanks.
=======================================================
Program with Error: ~.exe, Version: 180.2.0.5, Timestamp: 0x5a810c51
Module name with Error: gtdate32.ocx, Version: 1.0.0.523, Timestamp: 0x34846b4c
Exception Code: 0xc0000005
Error offset 0x00001ce8
Process ID with Error: 0x8474
Program Start time with Error: 0x01d616b4a13a0af1
Program path with Error: C:\~.exe
Module path with Error : C:\Windows\System32\gtdate32.ocx
Report ID: b52fb811-1a82-4d99-80af-bb6ef96c2951
Continue reading...