Out of TS License or so

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Mr_Huang

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Dear guru,

Recently, my TS/Citrix users (more than one) encountered login
problem, it gave an pop-up dialog saying "To log on to this remote
computer, you must have Terminal Server User Access Permission on this
computer. By default, members of ...".
It looks like a Windows TS error than Citrix and all those client PCs
are Windows XP which have been connected to our TS/Citrix farm
(Win2k3) successfully before. This errors are total random, I could
see there's an active session from the Citrix Console from that user.
Total of 200 TS per user CAL in three TS different licensing servers
LS currently, where LS_1 = 85 license, LS_2 = 115, LS_3 = 0. The
average number of user is around 100. The forth LS has been
disconnected from my network.

Running tscc.msc from our TS, the LS discovery mode is auto and
pointed to 4 LS.

1. If the CAL license is *per user*, is there any chance that the same
user connect to the TS server where the server asking for two
different license on multiple license server LS?
2. Will the TS server connect to/ask the CAL from any of three LS
randomly?
3. Will the license issue to a single (same) user on each LS?
4. Normally, the LS will issue a temp license if it is running out of
*valid* license. What happen if the TS connect to the LS where has no
or insufficient TS license?
5. Restrict user to one session (from tscc.msc) has been turned on, is
it the reason to restrict the users from launch multiple applications
from the same TS?
Any ideas will be appreciated.
Thanks,
Huang
 
Re: Out of TS License or so

Per User TS CALs are currently unmanaged, which means that they are
never issued at all. The TS just checks if it can locate a
Licensing Server.
If you check in the TS Licensing manager, you should see that your
Per User TS CALs all have "N/A" (not applicable) under the headings
"Issued".

Have you checked the licensing mode of your Terminal Servers? I
suspect that they are still configured to use the default licensing
mode of Per Device. If that's the case, they will never "see" your
Per user licenses.
Check in terminal Services Configuration - Server settings.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Mr_Huang <mr.huang.hk@gmail.com> wrote on 16 nov 2007 in
microsoft.public.windows.terminal_services:

> Dear guru,
>
> Recently, my TS/Citrix users (more than one) encountered login
> problem, it gave an pop-up dialog saying "To log on to this
> remote computer, you must have Terminal Server User Access
> Permission on this computer. By default, members of ...".
> It looks like a Windows TS error than Citrix and all those
> client PCs are Windows XP which have been connected to our
> TS/Citrix farm (Win2k3) successfully before. This errors are
> total random, I could see there's an active session from the
> Citrix Console from that user. Total of 200 TS per user CAL in
> three TS different licensing servers LS currently, where LS_1 =
> 85 license, LS_2 = 115, LS_3 = 0. The average number of user is
> around 100. The forth LS has been disconnected from my network.
>
> Running tscc.msc from our TS, the LS discovery mode is auto and
> pointed to 4 LS.
>
> 1. If the CAL license is *per user*, is there any chance that
> the same user connect to the TS server where the server asking
> for two different license on multiple license server LS?
> 2. Will the TS server connect to/ask the CAL from any of three
> LS randomly?
> 3. Will the license issue to a single (same) user on each LS?
> 4. Normally, the LS will issue a temp license if it is running
> out of *valid* license. What happen if the TS connect to the LS
> where has no or insufficient TS license?
> 5. Restrict user to one session (from tscc.msc) has been turned
> on, is it the reason to restrict the users from launch multiple
> applications from the same TS?
> Any ideas will be appreciated.
> Thanks,
> Huang
 
Re: Out of TS License or so

Yes, checked, I could see N/A under the "Issued" column and the mode
is Per User.
"Per User TS CALs are currently unmanaged, which means that they are
never issued at all. The TS just checks if it can locate a Licensing
Server."

Questions:
1. Does it mean when the TS will not verify whether there are
sufficient license in the LS that it is connecting?
2. Which implied even though TS is connecting to a LS which have no
license installed? As you can see there is 4 LS has been published in
our domain, only 2 of them have TS licenses installed when the third
one got zero license and the last one has been disconnected from
network.
3. What is the purpose of multiple LS? for redudancy? for
geographically location?
4. How should I allocate those LS if all the TS is hosted locally?

Does "To log on to this remote computer, you must have Terminal Server
User Access Permission on this computer. By default, members of ...".
error related to licensing issue?

thanks
Huang



On Nov 17, 5:24 am, "Vera Noest [MVP]" <vera.no...@remove-
this.hem.utfors.se> wrote:
> Per User TS CALs are currently unmanaged, which means that they are
> never issued at all. The TS just checks if it can locate a
> Licensing Server.
> If you check in the TS Licensing manager, you should see that your
> Per User TS CALs all have "N/A" (not applicable) under the headings
> "Issued".
>
> Have you checked the licensing mode of your Terminal Servers? I
> suspect that they are still configured to use the default licensing
> mode of Per Device. If that's the case, they will never "see" your
> Per user licenses.
> Check in terminal Services Configuration - Server settings.
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> Mr_Huang <mr.huang...@gmail.com> wrote on 16 nov 2007 in
> microsoft.public.windows.terminal_services:
>
>
>
> > Dear guru,
>
> > Recently, my TS/Citrix users (more than one) encountered login
> > problem, it gave an pop-up dialog saying "To log on to this
> > remote computer, you must have Terminal Server User Access
> > Permission on this computer. By default, members of ...".
> > It looks like a Windows TS error than Citrix and all those
> > client PCs are Windows XP which have been connected to our
> > TS/Citrix farm (Win2k3) successfully before. This errors are
> > total random, I could see there's an active session from the
> > Citrix Console from that user. Total of 200 TS per user CAL in
> > three TS different licensing servers LS currently, where LS_1 =
> > 85 license, LS_2 = 115, LS_3 = 0. The average number of user is
> > around 100. The forth LS has been disconnected from my network.
>
> > Running tscc.msc from our TS, the LS discovery mode is auto and
> > pointed to 4 LS.
>
> > 1. If the CAL license is *per user*, is there any chance that
> > the same user connect to the TS server where the server asking
> > for two different license on multiple license server LS?
> > 2. Will the TS server connect to/ask the CAL from any of three
> > LS randomly?
> > 3. Will the license issue to a single (same) user on each LS?
> > 4. Normally, the LS will issue a temp license if it is running
> > out of *valid* license. What happen if the TS connect to the LS
> > where has no or insufficient TS license?
> > 5. Restrict user to one session (from tscc.msc) has been turned
> > on, is it the reason to restrict the users from launch multiple
> > applications from the same TS?
> > Any ideas will be appreciated.
> > Thanks,
> > Huang- Hide quoted text -
>
> - Show quoted text -
 
Re: Out of TS License or so

1 + 2: that's correct. The TS verifies only that it can locate a
valid License Server.

3 + 4 : yes, multiple License Servers are recommended for
redundancy. Not for remote sites, since usually your TS is located
centrally, and it's the TS which contacts the LS. Clients never
have direct contact with a LS, so your LS should be located on the
same network as the TS.

The error message that you sometimes get can mean both a real
permission problem and a licensing problem, so that doesn't help
very much.

But I can imagine that it is generated when your TS tries to
contact the LS which is offline.
You should do one of the following with this server:
a) if it should keep it's role as LS: bring it online again
b) otherwise: uninstall TS Licensing Services from the server,
thereby removing it's entry from AD. Also remove it from the list
of preferred TS Licensing Servers in your GPO or tscc.msc.
If you can't boot the server anymore, follow the instructions here:

Manually Publishing and Un-publishing Terminal Server License
Servers
http://blogs.msdn.com/ts/archive/2007/02/27/manually-publishing-
and-un-publishing-terminal-server-license-servers.aspx
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Mr_Huang <mr.huang.hk@gmail.com> wrote on 19 nov 2007 in
microsoft.public.windows.terminal_services:

> Yes, checked, I could see N/A under the "Issued" column and the
> mode is Per User.
> "Per User TS CALs are currently unmanaged, which means that they
> are never issued at all. The TS just checks if it can locate a
> Licensing Server."
>
> Questions:
> 1. Does it mean when the TS will not verify whether there are
> sufficient license in the LS that it is connecting?
> 2. Which implied even though TS is connecting to a LS which have
> no license installed? As you can see there is 4 LS has been
> published in our domain, only 2 of them have TS licenses
> installed when the third one got zero license and the last one
> has been disconnected from network.
> 3. What is the purpose of multiple LS? for redudancy? for
> geographically location?
> 4. How should I allocate those LS if all the TS is hosted
> locally?
>
> Does "To log on to this remote computer, you must have Terminal
> Server User Access Permission on this computer. By default,
> members of ...". error related to licensing issue?
>
> thanks
> Huang
>
>
>
> On Nov 17, 5:24 am, "Vera Noest [MVP]" <vera.no...@remove-
> this.hem.utfors.se> wrote:
>> Per User TS CALs are currently unmanaged, which means that they
>> are never issued at all. The TS just checks if it can locate a
>> Licensing Server.
>> If you check in the TS Licensing manager, you should see that
>> your Per User TS CALs all have "N/A" (not applicable) under the
>> headings "Issued".
>>
>> Have you checked the licensing mode of your Terminal Servers? I
>> suspect that they are still configured to use the default
>> licensing mode of Per Device. If that's the case, they will
>> never "see" your Per user licenses.
>> Check in terminal Services Configuration - Server settings.
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> Mr_Huang <mr.huang...@gmail.com> wrote on 16 nov 2007 in
>> microsoft.public.windows.terminal_services:
>>
>>
>>
>> > Dear guru,
>>
>> > Recently, my TS/Citrix users (more than one) encountered
>> > login problem, it gave an pop-up dialog saying "To log on to
>> > this remote computer, you must have Terminal Server User
>> > Access Permission on this computer. By default, members of
>> > ...". It looks like a Windows TS error than Citrix and all
>> > those client PCs are Windows XP which have been connected to
>> > our TS/Citrix farm (Win2k3) successfully before. This errors
>> > are total random, I could see there's an active session from
>> > the Citrix Console from that user. Total of 200 TS per user
>> > CAL in three TS different licensing servers LS currently,
>> > where LS_1 = 85 license, LS_2 = 115, LS_3 = 0. The average
>> > number of user is around 100. The forth LS has been
>> > disconnected from my network.
>>
>> > Running tscc.msc from our TS, the LS discovery mode is auto
>> > and pointed to 4 LS.
>>
>> > 1. If the CAL license is *per user*, is there any chance that
>> > the same user connect to the TS server where the server
>> > asking for two different license on multiple license server
>> > LS? 2. Will the TS server connect to/ask the CAL from any of
>> > three LS randomly?
>> > 3. Will the license issue to a single (same) user on each LS?
>> > 4. Normally, the LS will issue a temp license if it is
>> > running out of *valid* license. What happen if the TS connect
>> > to the LS where has no or insufficient TS license?
>> > 5. Restrict user to one session (from tscc.msc) has been
>> > turned on, is it the reason to restrict the users from launch
>> > multiple applications from the same TS?
>> > Any ideas will be appreciated.
>> > Thanks,
 
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