Faulting module name: MSVCR110.dll, version: 11.0.51106.1

  • Thread starter Thread starter Karthick PrathapSingh
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Karthick PrathapSingh

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Dear Community ,

We have few C++ modules running as windows services. It is live at customer machines. In one particular machine the windows services stops with the below mentioned error in the event viewer. I know it is related to do with VC++ Redistributable package 2012. Since it is a live environment, can you please guide me on how to rectify this error? In many cases I had seen MSVCR110.dll will be missing if VC++ package is not installed. But, here the package is installed but it says it is faulty.

Faulting application name: VigilEntAgent.exe, version: 9.1.0.2, time stamp: 0x58d4a7aa
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098858e
Exception code: 0xc0000409
Fault offset: 0x000a326c
Faulting process id: 0x2b90
Faulting application start time: 0x01d669a1042366f2
Faulting application path: C:\Program Files (x86)\NetIQ\ChangeGuardianAgent\bin\VigilEntAgent.exe
Faulting module path: C:\windows\SYSTEM32\MSVCR110.dll
Report Id: 4845eef4-d594-11ea-80f6-b4b52f605d48
Faulting package full name:
Faulting package-relative application ID:




karthick Prathap Singh

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