Re: Boot problems
lb wrote:
| This has happened twice now in the last 2 weeks. Computer tries to
| boot and get XMS driver errors. Also himem.sys and emm386 not
| loading. Sometime I can get to a blank windows desktop but am usually
| stuck in DOS. If I do get to the windows desktop, there is a message
| about no mouse found. In all of the failed boots, there is no mouse
| or keyboard loaded in DOS or windows so I cannot do anything but push
| the reset button. After probably close to 10 restarts, it boots up
| and runs like nothing was ever wrong. A boot disk does not help. I
| am virus and spyware/malware free. This computer is 5 years old, but
| the hard drive is newer. Any help appreciated.
Because it ultimately does boot & work well, I have to think the Windows
installation is probably basically good, meaning all your boot files,
the MBR (Master Boot Record) & the PBR (Partition Boot Record) are
intact.
(1) Get the manufacturer's diagnostic program for your hard drive, to
see whether it picks up a problem. Here is a list that glee once
posted...
OnTrack Data Advisor:
http://www.ontrack.com/freesoftware/#dataadvisor
IBM/Hitachi Drive Fitness Test:
http://www.hgst.com/hdd/support/download.htm
Western Digital Data Lifeguard Tools:
http://support.wdc.com/download/
Quantum/Maxtor PowerMax:
http://www.seagate.com/ww/v/index.j...toid=a37d8b9c4a8ff010VgnVCM100000dd04090aRCRD
or
http://www.majorgeeks.com/Maxtor_Powermax_d1386.html
Seagate SeaTools for DOS:
http://www.seagate.com/www/en-us/support/downloads/seatools
(2) Close all open windows; "START button, Run, DxDiag".
This is the DirectX Diagnostic Tool. Could it have a message?
(3) R-Clk My Computer, Properties, Performance tab.
Are you "optimal" or "compatibility".
(4) R-Clk My Computer, Properties, Device Manager tab.
Are there red/yellow ?'s/!'s on any icons? (If you end up in blank
Windows Help Troubleshooting screens, post back for the cure.)
(5) "START, Shut Down, Restart in MS-DOS Mode", & enter
"Scanreg /Fix /Opt" (not the quotes).
The Registry is involved with nearly everything. (Won't work for a
Registry around 9 MB huge.)
(6) Do a Scandisk & a Defrag, but don't let them constantly restart.
If they try, post back for a cure. Also...
I must warn that Scandisk may not do a great job when there
is a great one to do...
http://cquirke.mvps.org/9x/scandisk.htm
Therefore, perhaps UNcheck "Automatically fix errors" on it's front
screen. It will then ask whether you want each error fixed. If it
sounds truly horrible, say "No!", and post the log. The log will be
"C:\Scandisk.log".
(7)
http://support.microsoft.com/?kbid=188867 Troubleshooting Startup
http://support.microsoft.com/?kbid=187602 Troubleshoot
http://support.microsoft.com/?kbid=192926 Clean Boot Troubleshoot
--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net