XP Profession - Pro.msi missing file - Srvc Pack 2 disk not recogn

  • Thread starter Thread starter Kim
  • Start date Start date
K

Kim

Guest
I reloaded Norton this week and now my pro.msi file is missing. I have
followed find the disks and have started to replace the file, but the system
is not recognizing the Service Pack 2 disk. The install program keeps
poping up and I am really frustrated. It is the proper disk, but I keep
receiving an error that it is the wrong disk. I am NOT computer savy -
please help - and thank you very much. Happy turkey day!
--
KIm
 
RE: XP Profession - Pro.msi missing file - Srvc Pack 2 disk not recogn

Kim,
Sometimes these .msi files get placed in a temp folder then get
deleted. I would recommend uninstalling Norton and see if the error goes
away. If so I would create a new folder on the C drive and call it Norton
Install then copy the norton installation files to that folder then run the
install for Norton there. Instead of installing it from a CD or server share.

Mike D

"Kim" wrote:

> I reloaded Norton this week and now my pro.msi file is missing. I have
> followed find the disks and have started to replace the file, but the system
> is not recognizing the Service Pack 2 disk. The install program keeps
> poping up and I am really frustrated. It is the proper disk, but I keep
> receiving an error that it is the wrong disk. I am NOT computer savy -
> please help - and thank you very much. Happy turkey day!
> --
> KIm
 
Back
Top