R
Ray K
Guest
This is a continuation of a subject started on October 29. My original
post read as follows:
*******************************************************
On my friend's ME computer, if she goes to this link
http://www.kodakgallery.com/ShareLa...post_signin=Slideshow.jsp?mode=fromshare&Ux=0
she sees the first photo of a set of four in the slideshow. If she then
clicks on View Slideshow, the same photo, but larger, will (usually)
appear. If she clicks on the right-pointing arrow (to the right of
Play), photo 2 appears. Click on the same arrow again, and nothing
happens - no photo 3. Clicking on the left-pointing arrow does NOT take
her back to photo 1 - she's hung up at photo 2.
And sometimes, when she goes to the above link, that smaller photo of
the kitten does not appear.
When she gets hung up at photo 2, we recover by closing that browser
(IE) window, returning to the email that originally provided the above
link, and clicking on the link again.
********************************************************
I've received suggestions to verify that:
a) she has the latest version of QuickTime - she has
b) IE is version 6 - it is
c) Sun Java is the latest - she didn't have it at all. She does now.
The problem remains.
There are no anti-virus or spyware programs that might cause strange
problems. I've emailed Kodak support asking simply what the system
requirements are. No answer, after two weeks.
Any other ideas?
Thanks to all.
(I sometimes post from her computer under the name of giafrit.)
Ray K.
post read as follows:
*******************************************************
On my friend's ME computer, if she goes to this link
http://www.kodakgallery.com/ShareLa...post_signin=Slideshow.jsp?mode=fromshare&Ux=0
she sees the first photo of a set of four in the slideshow. If she then
clicks on View Slideshow, the same photo, but larger, will (usually)
appear. If she clicks on the right-pointing arrow (to the right of
Play), photo 2 appears. Click on the same arrow again, and nothing
happens - no photo 3. Clicking on the left-pointing arrow does NOT take
her back to photo 1 - she's hung up at photo 2.
And sometimes, when she goes to the above link, that smaller photo of
the kitten does not appear.
When she gets hung up at photo 2, we recover by closing that browser
(IE) window, returning to the email that originally provided the above
link, and clicking on the link again.
********************************************************
I've received suggestions to verify that:
a) she has the latest version of QuickTime - she has
b) IE is version 6 - it is
c) Sun Java is the latest - she didn't have it at all. She does now.
The problem remains.
There are no anti-virus or spyware programs that might cause strange
problems. I've emailed Kodak support asking simply what the system
requirements are. No answer, after two weeks.
Any other ideas?
Thanks to all.
(I sometimes post from her computer under the name of giafrit.)
Ray K.
