Re: vista 64 a driverless lame duck?
Pete,
perhaps you've tried this - but my HP AIO can only run the scanner through
the Camera and Scanner applet in control panel, no use pressing the buttons
on the device.
Also, there is all the HP software that comes on the system CD - Image Zone
and HP Director and so on, these are 32bit apps but they work just great
with the Scanner as well, since they don't contain any driver code!!!
To install the HP 64bit driver, you have to power down the printer and
unplug it, then when you run the installer you just follow the instructions
and plug in the device when you're told - then there will most likely be a
very loooong pause when nothing is happening, this is normal, hang on - when
the device is recognized the HP Installer may fire up the Windows Installer
(this can be very confusing!) go through the Windows Installer and complete
that part and then complete the HP Installer, which has been left running in
the background.
If you have a series of uncompleted installations, I recomend to make sure
the device and any software/driver that might remain are uninstalled and
removed completely from the system and the machine re-booted before you
start over again.
Tony. . .
"Pete Shields" <PeteShields@discussions.microsoft.com> wrote in message
news:E29097EB-A8EB-443A-A776-A52F0DBC2D03@microsoft.com...
> Thanks Carlos.
> I've tried that before, but the scanner side of the driver doesn't seem to
> want to pick up.
> Every time I reboot my machine, it goes through an installing driver
> routine
> for the printer, but can't find the driver, although the printer side
> works,
> but the scanner or memory card reader do not.
> Most of my problems look like they are usb related. Don't know whether
> this
> has anything to do with the problems.
> thanks
>
> Pete
> frustrated early adopter
>
> "Carlos" wrote:
>
>> Pete,
>> Here you will find official Vista x64 HP drivers for the HP Photosmart
>> C7185
>> All-in-One
>> http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&cc=us&dlc=en&product=1153756&lang=en
>> Don't know if your product is similar to yours but you might want to make
>> a
>> little investigation in HP's site.
>> Carlos
>>
>> "Pete Shields" wrote:
>>
>> > Have I wasted my cash on an operating system that's unable to
>> > communicate
>> > with the majority of my external hardware?
>> > Am I doing something wrong (everything worked in XP), as the majority
>> > of my
>> > external hardware has problems, ie:
>> > 1) HP C7189 scanner/printer only installs basic printer driver - my
>> > machine
>> > finds scanner part every time I boot up, but don't install any drivers.
>> > 2) USB hub - akasa not recognised (card reader does work though)
>> > 30IPOD Nano don't work
>> > 4)memory sticks don't work anymore.
>> > 5) Archos 704 don't work
>> > 6) Sony cybershot T100 don't pick up - need to remove memory card and
>> > load
>> > seperately
>> > 7) my Sony digicam cannot be picked up on firewire port
>> >
>> > I'm sure there are more?
>> > I need all these bits of hardware working.....
>> > Help
>> > Pete
>> > Windows Vista64's official supporter
>> >
>> >