Multiple redundant csrss.exe processes cause crash

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oscartheswede

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Hello!

Im trying to troubleshoot a problem on a Windows 64x 2003 Server running as
a Terminal Server... Over the course of about two weeks enough redundant
"ghost" csrss.exe processes from former logins remain, slowly building until
the RAM/VRAM runs out resulting in an inevitable IRQL error, which causes the
server to crash. As the csrss.exe is a system process I cannot terminate it
as-it-comes, instead I am forced to schedule continual and repeated reboots
to maintain the csrss.exe process buildup to a minimum...

Also...

Ive understood that running 32 bit applications on a 64 bit terminal server
is problematic at best, so I took the liberty of looking into the windows
registry and found that two keys were registered under the Wow6432Node:
Microsoft/SQLserver
Microsoft/Weaver/Loom
An "alternate" registry key for both is maintained together with the rest of
the 64 bit keys, and I am unsure of whether or not both the 32 bit keys are
integral for running the 64 bit application as a whole (as i have heard that
it is common for 64 bit applications to have small 32 bit processes
integrated into their architecture)... Does this have anything to do with the
redundant csrss.exe?

Any help would be gratefully accepted, at the moment Im feeling pretty lost
as too what to do :/... Im aware of the issues surrounding the use of
Terminal Servers but it is the only relevent solution for our business needs.
Ive done the works with chkdsk etc but havent been able to find the source of
the bothersome 'csrss.exe' processes.
 
RE: Multiple redundant csrss.exe processes cause crash

Hi There. I run 3 Windows 2003 R2 X64 Enterprise Edition with Service Pack 2
servers. Never seen this issue you have. You fail to mention what service
pack level you are at?

Mike D

"oscartheswede" wrote:

> Hello!
>
> Im trying to troubleshoot a problem on a Windows 64x 2003 Server running as
> a Terminal Server... Over the course of about two weeks enough redundant
> "ghost" csrss.exe processes from former logins remain, slowly building until
> the RAM/VRAM runs out resulting in an inevitable IRQL error, which causes the
> server to crash. As the csrss.exe is a system process I cannot terminate it
> as-it-comes, instead I am forced to schedule continual and repeated reboots
> to maintain the csrss.exe process buildup to a minimum...
>
> Also...
>
> Ive understood that running 32 bit applications on a 64 bit terminal server
> is problematic at best, so I took the liberty of looking into the windows
> registry and found that two keys were registered under the Wow6432Node:
> Microsoft/SQLserver
> Microsoft/Weaver/Loom
> An "alternate" registry key for both is maintained together with the rest of
> the 64 bit keys, and I am unsure of whether or not both the 32 bit keys are
> integral for running the 64 bit application as a whole (as i have heard that
> it is common for 64 bit applications to have small 32 bit processes
> integrated into their architecture)... Does this have anything to do with the
> redundant csrss.exe?
>
> Any help would be gratefully accepted, at the moment Im feeling pretty lost
> as too what to do :/... Im aware of the issues surrounding the use of
> Terminal Servers but it is the only relevent solution for our business needs.
> Ive done the works with chkdsk etc but havent been able to find the source of
> the bothersome 'csrss.exe' processes.
 
RE: Multiple redundant csrss.exe processes cause crash

I also forgot to mention I am running Terminal Services on these 3 Servers I
got along with Citrix PS 4.0 X64 Edition.
For every user logged into the server you are suppose to see an instance of
csrss.exe. THis is because the csrss.exe file is part of the log on process.
Now when a user logs off then this process will go away for that user. This
is by design.
Hence the reason why you do not see a lot of these instances of csrss.exe
when no one is logged into the server.

Mike D

"Mike Douglas" wrote:

> Hi There. I run 3 Windows 2003 R2 X64 Enterprise Edition with Service Pack 2
> servers. Never seen this issue you have. You fail to mention what service
> pack level you are at?
>
> Mike D
>
> "oscartheswede" wrote:
>
> > Hello!
> >
> > Im trying to troubleshoot a problem on a Windows 64x 2003 Server running as
> > a Terminal Server... Over the course of about two weeks enough redundant
> > "ghost" csrss.exe processes from former logins remain, slowly building until
> > the RAM/VRAM runs out resulting in an inevitable IRQL error, which causes the
> > server to crash. As the csrss.exe is a system process I cannot terminate it
> > as-it-comes, instead I am forced to schedule continual and repeated reboots
> > to maintain the csrss.exe process buildup to a minimum...
> >
> > Also...
> >
> > Ive understood that running 32 bit applications on a 64 bit terminal server
> > is problematic at best, so I took the liberty of looking into the windows
> > registry and found that two keys were registered under the Wow6432Node:
> > Microsoft/SQLserver
> > Microsoft/Weaver/Loom
> > An "alternate" registry key for both is maintained together with the rest of
> > the 64 bit keys, and I am unsure of whether or not both the 32 bit keys are
> > integral for running the 64 bit application as a whole (as i have heard that
> > it is common for 64 bit applications to have small 32 bit processes
> > integrated into their architecture)... Does this have anything to do with the
> > redundant csrss.exe?
> >
> > Any help would be gratefully accepted, at the moment Im feeling pretty lost
> > as too what to do :/... Im aware of the issues surrounding the use of
> > Terminal Servers but it is the only relevent solution for our business needs.
> > Ive done the works with chkdsk etc but havent been able to find the source of
> > the bothersome 'csrss.exe' processes.
 
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