I
Ifzal
Guest
Hello,
I really hope someone can help me out with the problem I am experiencing
with my Windows 2000 Professional. I recently installed the free edition of
AVG anti-virus. After updating the virus definitions it scanned my system
and found many viruses which it then deleted, moved to the virus vault and
cleaned.
After re-starting windows it starts up as normal without any error messages
or problems but after signing in at the logon screen it says "windows is
starting" and then, after a few seconds, instead of starting, the message
changes to "windows is saving your settings" and then it takes me back to the
login screen as if I have logged off!
I have tried repairing windows using the windows CD and doing a "full
repair" but this has made no difference. I do not get any error messages and
can not identify the problem on the Microsoft support website. I really hope
someone can help me out with this. Would re-installing windows help or would
I then loose all of the files and software on my hard disk? I suspect that
the AVG Anti-Virus software has deleted or changed a system file when it
dealt with the infected files it found during the scan which is why Windows
is no longer starting up. I am quite sure my version of windows 2000
professional is up to date with all of the recommended updates on Windows
Update.
I was thinking of buying Windows XP Professional but would I be able to
install this without losing my files, settings and the software installed on
my current system and also, perhaps I would have the same problem or even
worse!
I would greatly appreciate it if someone could kindly offer some support or
advice on what I should do.
Many thanks,
Ifzal (London UK)
I really hope someone can help me out with the problem I am experiencing
with my Windows 2000 Professional. I recently installed the free edition of
AVG anti-virus. After updating the virus definitions it scanned my system
and found many viruses which it then deleted, moved to the virus vault and
cleaned.
After re-starting windows it starts up as normal without any error messages
or problems but after signing in at the logon screen it says "windows is
starting" and then, after a few seconds, instead of starting, the message
changes to "windows is saving your settings" and then it takes me back to the
login screen as if I have logged off!
I have tried repairing windows using the windows CD and doing a "full
repair" but this has made no difference. I do not get any error messages and
can not identify the problem on the Microsoft support website. I really hope
someone can help me out with this. Would re-installing windows help or would
I then loose all of the files and software on my hard disk? I suspect that
the AVG Anti-Virus software has deleted or changed a system file when it
dealt with the infected files it found during the scan which is why Windows
is no longer starting up. I am quite sure my version of windows 2000
professional is up to date with all of the recommended updates on Windows
Update.
I was thinking of buying Windows XP Professional but would I be able to
install this without losing my files, settings and the software installed on
my current system and also, perhaps I would have the same problem or even
worse!
I would greatly appreciate it if someone could kindly offer some support or
advice on what I should do.
Many thanks,
Ifzal (London UK)