Terminal Server 2000

  • Thread starter Thread starter Bruce Charnitsky
  • Start date Start date
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Bruce Charnitsky

Guest
I am getting the following erros upon users logging on to TS. Also the
debuging for logon is included. Can anyone give assistance?

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 2:57:01 PM
User: NT AUTHORITY\SYSTEM
Computer: TS1
Description:
Windows cannot load your profile. Please increase the registry size and
restart the computer.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 2:53:22 PM
User: NT AUTHORITY\SYSTEM
Computer: TS1
Description:
Windows cannot log you on because the profile cannot be loaded. Contact your
network administrator.

DETAIL - Insufficient system resources exist to complete the requested
service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 2:53:09 PM
User: NT AUTHORITY\SYSTEM
Computer: TS1
Description:
RegLoadKey failed. Return value Insufficient system resources exist to
complete the requested service. for C:\Documents and
Settings\user\ntuser.dat.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.




USERENV(1254.ec0) 15:11:29:671
=========================================================
USERENV(1254.ec0) 15:11:29:703 LoadUserProfile: Entering, hToken = <0x174>,
lpProfileInfo = 0x6f648
USERENV(1254.ec0) 15:11:29:703 LoadUserProfile: Entering, hToken = <0x174>,
lpProfileInfo = 0x6f648
USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: lpProfileInfo->dwFlags =
<0x0>
USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: lpProfileInfo->lpUserName =
<user>
USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: NULL central profile path
USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: lpProfileInfo->lpDefaultPath
= <\\DC1\netlogon\Default User>
USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: NULL server name
USERENV(1254.ec0) 15:11:29:718 GetUserMutex: entering
USERENV(1254.ec0) 15:11:29:718 GetUserMutex: Waiting...
USERENV(1254.ec0) 15:11:29:718 GetUserMutex: Wait succeeded. Mutex currently
held.
USERENV(1254.ec0) 15:11:29:718 RestoreUserProfile: Entering
USERENV(1254.ec0) 15:11:29:718 IsCentralProfileReachable: Entering
USERENV(1254.ec0) 15:11:29:718 IsCentralProfileReachable: Null path. Leaving
USERENV(1254.ec0) 15:11:29:734 RestoreUserProfile: Profile path = <>
USERENV(1254.ec0) 15:11:29:734 ExtractProfileFromBackup: A profile already
exists
USERENV(1254.ec0) 15:11:29:734 PatchNewProfileIfRequred: A profile already
exists with the current sid, exitting
USERENV(1254.ec0) 15:11:29:734 CreateLocalProfileKey: Not setting additional
Security
USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: Found entry in
profile list for existing local profile
USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: Local profile
image filename = <%SystemDrive%\Documents and Settings\user>
USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: Expanded local
profile image filename = <C:\Documents and Settings\user>
USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: No local
mandatory profile. Error = 2
USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: Found local
profile image file ok <C:\Documents and Settings\user\ntuser.dat>
USERENV(1254.ec0) 15:11:29:750 GetExistingLocalProfileImage: Failed to query
low profile unload time with error 2
USERENV(1254.ec0) 15:11:29:750 Local Existing Profile Image is reachable
USERENV(1254.ec0) 15:11:29:750 Local profile name is <C:\Documents and
Settings\user>
USERENV(1254.ec0) 15:11:29:750 RestoreUserProfile: No central profile.
Attempting to load local profile.
USERENV(1254.ec0) 15:11:29:750 MyRegLoadKey: Failed to load subkey
<S-1-5-21-3233470977-2347926643-2833022715-7640>, error =1450
USERENV(1254.ec0) 15:11:29:750 MyRegLoadKey: Mutex released. Returning 1450.
USERENV(1254.ec0) 15:11:29:750 RestoreUserProfile: MyRegLoadKey returned
FALSE.
USERENV(1254.ec0) 15:11:32:546 RestoreUserProfile: Could not load the user
profile. Error = 1450
USERENV(1254.ec0) 15:11:33:578 MyRegUnLoadKey: Failed to unmount hive 57
USERENV(1254.ec0) 15:11:33:593 MyRegUnloadKey: Mutex released. Returning 0.
USERENV(1254.ec0) 15:11:33:593 RestoreUserProfile: About to Leave. Final
Information follows:
USERENV(1254.ec0) 15:11:33:593 Profile was NOT successfully loaded.
USERENV(1254.ec0) 15:11:33:593 lpProfile->lpRoamingProfile = <>
USERENV(1254.ec0) 15:11:33:593 lpProfile->lpLocalProfile = <C:\Documents and
Settings\user>
USERENV(1254.ec0) 15:11:33:609 lpProfile->dwInternalFlags = 0x0
USERENV(1254.ec0) 15:11:33:609 RestoreUserProfile: Leaving.
USERENV(1254.ec0) 15:11:33:609 LoadUserProfile: RestoreUserProfile returned
FALSE
USERENV(1254.ec0) 15:11:33:609 LoadUserProfile: Releasing mutex.
USERENV(1254.ec0) 15:11:33:609 LoadUserProfile: Leaving with a value of 0.
USERENV(1254.ec0) 15:11:33:609 GetLastError() = 0x5aa
USERENV(1254.ec0) 15:11:33:609
=========================================================
 
Re: Terminal Server 2000

On Dec 11 2007, 12:18 pm, "Bruce Charnitsky" <bcharnitsky> wrote:
> I am getting the following erros upon users logging on to TS. Also the
> debuging for logon is included. Can anyone give assistance?
>
> EventType: ErrorEventSource: UserenvEventCategory: NoneEventID:1000
> Date: 12/11/2007
> Time: 2:57:01 PM
> User: NT AUTHORITY\SYSTEM
> Computer: TS1
> Description:
> Windows cannot load your profile. Please increase the registry size and
> restart the computer.
>
> For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
>
> EventType: ErrorEventSource: UserenvEventCategory: NoneEventID:1000
> Date: 12/11/2007
> Time: 2:53:22 PM
> User: NT AUTHORITY\SYSTEM
> Computer: TS1
> Description:
> Windows cannot log you on because the profile cannot be loaded. Contact your
> network administrator.
>
> DETAIL -Insufficientsystemresourcesexist to complete the requested
> service.
>
> For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
>
> EventType: ErrorEventSource: UserenvEventCategory: NoneEventID:1000
> Date: 12/11/2007
> Time: 2:53:09 PM
> User: NT AUTHORITY\SYSTEM
> Computer: TS1
> Description:
> RegLoadKey failed. Return valueInsufficientsystemresourcesexist to
> complete the requested service. for C:\Documents and
> Settings\user\ntuser.dat.
>
> For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
>
> USERENV(1254.ec0) 15:11:29:671
> =========================================================
> USERENV(1254.ec0) 15:11:29:703 LoadUserProfile: Entering, hToken = <0x174>,
> lpProfileInfo = 0x6f648
> USERENV(1254.ec0) 15:11:29:703 LoadUserProfile: Entering, hToken = <0x174>,
> lpProfileInfo = 0x6f648
> USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: lpProfileInfo->dwFlags =
> <0x0>
> USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: lpProfileInfo->lpUserName =
> <user>
> USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: NULL central profile path
> USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: lpProfileInfo->lpDefaultPath
> = <\\DC1\netlogon\Default User>
> USERENV(1254.ec0) 15:11:29:718 LoadUserProfile: NULL server name
> USERENV(1254.ec0) 15:11:29:718 GetUserMutex: entering
> USERENV(1254.ec0) 15:11:29:718 GetUserMutex: Waiting...
> USERENV(1254.ec0) 15:11:29:718 GetUserMutex: Wait succeeded. Mutex currently
> held.
> USERENV(1254.ec0) 15:11:29:718 RestoreUserProfile: Entering
> USERENV(1254.ec0) 15:11:29:718 IsCentralProfileReachable: Entering
> USERENV(1254.ec0) 15:11:29:718 IsCentralProfileReachable: Null path. Leaving
> USERENV(1254.ec0) 15:11:29:734 RestoreUserProfile: Profile path = <>
> USERENV(1254.ec0) 15:11:29:734 ExtractProfileFromBackup: A profile already
> exists
> USERENV(1254.ec0) 15:11:29:734 PatchNewProfileIfRequred: A profile already
> exists with the current sid, exitting
> USERENV(1254.ec0) 15:11:29:734 CreateLocalProfileKey: Not setting additional
> Security
> USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: Found entry in
> profile list for existing local profile
> USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: Local profile
> image filename = <%SystemDrive%\Documents and Settings\user>
> USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: Expanded local
> profile image filename = <C:\Documents and Settings\user>
> USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: No local
> mandatory profile. Error = 2
> USERENV(1254.ec0) 15:11:29:734 GetExistingLocalProfileImage: Found local
> profile image file ok <C:\Documents and Settings\user\ntuser.dat>
> USERENV(1254.ec0) 15:11:29:750 GetExistingLocalProfileImage: Failed to query
> low profile unload time with error 2
> USERENV(1254.ec0) 15:11:29:750 Local Existing Profile Image is reachable
> USERENV(1254.ec0) 15:11:29:750 Local profile name is <C:\Documents and
> Settings\user>
> USERENV(1254.ec0) 15:11:29:750 RestoreUserProfile: No central profile.
> Attempting to load local profile.
> USERENV(1254.ec0) 15:11:29:750 MyRegLoadKey: Failed to load subkey
> <S-1-5-21-3233470977-2347926643-2833022715-7640>, error =1450
> USERENV(1254.ec0) 15:11:29:750 MyRegLoadKey: Mutex released. Returning 1450.
> USERENV(1254.ec0) 15:11:29:750 RestoreUserProfile: MyRegLoadKey returned
> FALSE.
> USERENV(1254.ec0) 15:11:32:546 RestoreUserProfile: Could not load the user
> profile. Error = 1450
> USERENV(1254.ec0) 15:11:33:578 MyRegUnLoadKey: Failed to unmount hive 57
> USERENV(1254.ec0) 15:11:33:593 MyRegUnloadKey: Mutex released. Returning 0.
> USERENV(1254.ec0) 15:11:33:593 RestoreUserProfile: About to Leave. Final
> Information follows:
> USERENV(1254.ec0) 15:11:33:593 Profile was NOT successfully loaded.
> USERENV(1254.ec0) 15:11:33:593 lpProfile->lpRoamingProfile = <>
> USERENV(1254.ec0) 15:11:33:593 lpProfile->lpLocalProfile = <C:\Documents and
> Settings\user>
> USERENV(1254.ec0) 15:11:33:609 lpProfile->dwInternalFlags = 0x0
> USERENV(1254.ec0) 15:11:33:609 RestoreUserProfile: Leaving.
> USERENV(1254.ec0) 15:11:33:609 LoadUserProfile: RestoreUserProfile returned
> FALSE
> USERENV(1254.ec0) 15:11:33:609 LoadUserProfile: Releasing mutex.
> USERENV(1254.ec0) 15:11:33:609 LoadUserProfile: Leaving with a value of 0.
> USERENV(1254.ec0) 15:11:33:609 GetLastError() = 0x5aa
> USERENV(1254.ec0) 15:11:33:609
> =========================================================

i'm having the exact same problem with one server in our farm. Seems
like NOBODY has ever been able to answer why. GOOOOOOOOO Microsoft!
 
Re: Terminal Server 2000

GlennThomas5 <glennthomas5@gmail.com> wrote on 18 jan 2008 in
microsoft.public.windows.terminal_services:

> On Dec 11 2007, 12:18 pm, "Bruce Charnitsky" <bcharnitsky>
> wrote:
>> I am getting the following erros upon users logging on to TS.
>> Also the debuging for logon is included. Can anyone give
>> assistance?
>>
>> EventType: ErrorEventSource: UserenvEventCategory:
>> NoneEventID:1000 Date: 12/11/2007
>> Time: 2:57:01 PM
>> User: NT AUTHORITY\SYSTEM
>> Computer: TS1
>> Description:
>> Windows cannot load your profile. Please increase the registry
>> size and restart the computer.
>>
>> EventType: ErrorEventSource: UserenvEventCategory:
>> NoneEventID:1000 Date: 12/11/2007
>> Time: 2:53:22 PM
>> User: NT AUTHORITY\SYSTEM
>> Computer: TS1
>> Description:
>> Windows cannot log you on because the profile cannot be loaded.
>> Contact your network administrator.
>>
>> DETAIL -Insufficientsystemresourcesexist to complete the
>> requested service.
>>
>> EventType: ErrorEventSource: UserenvEventCategory:
>> NoneEventID:1000 Date: 12/11/2007
>> Time: 2:53:09 PM
>> User: NT AUTHORITY\SYSTEM
>> Computer: TS1
>> Description:
>> RegLoadKey failed. Return valueInsufficientsystemresourcesexist
>> to complete the requested service. for C:\Documents and
>> Settings\user\ntuser.dat.

<userenv.log deleted - redundant information: error 1450 =
"Insufficient system resources exist to complete the requested
service.">

> i'm having the exact same problem with one server in our farm.
> Seems like NOBODY has ever been able to answer why. GOOOOOOOOO
> Microsoft!

The first EventID gives the most likely solution:
"increase the registry size"

Here's how:

124594 - Understanding and Configuring Registry Size Limit (RSL)
http://support.microsoft.com/?kbid=124594

You might also want to install UPHClean, to ensure that profiles
are unloaded when users log off:

http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-
8912-4E18-B570-42470E2F3582

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
 
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