Re: Windows update failure
As per your previous direction, I accessed the WindowsUpdate.log file and
found the following reoccurring FATAL error:
FATAL: IsUpdateRequired failed with error 0x80040154
The following is the 01JAN08 section of said log:
2008-01-01 01:32:00:171 736 8a0 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-01-01 01:32:00:171 736 8a0 Misc = Process: C:\Program Files\Windows
Defender\MpCmdRun.exe
2008-01-01 01:32:00:171 736 8a0 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2008-01-01 01:32:00:171 736 8a0 COMAPI -------------
2008-01-01 01:32:00:171 736 8a0 COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-01-01 01:32:00:171 736 8a0 COMAPI ---------
2008-01-01 01:32:00:187 992 854 Agent *************
2008-01-01 01:32:00:187 992 854 Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2008-01-01 01:32:00:187 992 854 Agent *********
2008-01-01 01:32:00:187 992 854 Agent * Online = Yes; Ignore download
priority = No
2008-01-01 01:32:00:187 992 854 Agent * Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2008-01-01 01:32:00:187 992 854 Agent * ServiceID =
{00000000-0000-0000-0000-000000000000}
2008-01-01 01:32:00:187 736 8a0 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2008-01-01 01:32:02:828 992 854 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 01:32:02:828 992 854 Misc Microsoft signed: Yes
2008-01-01 01:32:17:437 992 854 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 01:32:17:437 992 854 Misc Microsoft signed: Yes
2008-01-01 01:32:17:453 992 854 PT WARNING: PTError: 0x80040154
2008-01-01 01:32:17:453 992 854 PT WARNING: PTError: 0x80040154
2008-01-01 01:32:17:453 992 854 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80040154
2008-01-01 01:32:17:453 992 854 Agent * WARNING: Failed to synchronize,
error = 0x80040154
2008-01-01 01:32:17:500 992 854 Report WARNING:
CEventNamespaceDefinition::Init failed = 80040154.
2008-01-01 01:32:17:500 992 854 Report WARNING: InitReportingComponents
failed: 80040154
2008-01-01 01:32:17:500 992 854 Agent * WARNING: Exit code = 0x80040154
2008-01-01 01:32:17:500 992 854 Agent *********
2008-01-01 01:32:17:500 992 854 Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2008-01-01 01:32:17:500 992 854 Agent *************
2008-01-01 01:32:17:500 992 854 Agent WARNING: WU client failed Searching
for update with error 0x80040154
2008-01-01 01:32:17:500 736 13f4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2008-01-01 01:32:17:500 736 13f4 COMAPI - Updates found = 0
2008-01-01 01:32:17:500 736 13f4 COMAPI - WARNING: Exit code =
0x00000000, Result code = 0x80040154
2008-01-01 01:32:17:500 736 13f4 COMAPI ---------
2008-01-01 01:32:17:500 736 13f4 COMAPI -- END -- COMAPI: Search
[ClientId = Windows Defender]
2008-01-01 01:32:17:500 736 13f4 COMAPI -------------
2008-01-01 01:32:17:500 736 15f8 COMAPI WARNING: Operation failed due to
earlier error, hr=80040154
2008-01-01 01:32:17:500 736 15f8 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80040154)
2008-01-01 01:45:47:890 992 80c AU #############
2008-01-01 01:45:47:890 992 80c AU ## START ## AU: Search for updates
2008-01-01 01:45:47:890 992 80c AU #########
2008-01-01 01:45:47:890 992 80c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {DDA782CD-6E61-46C9-A00B-367F5E867A1B}]
2008-01-01 01:45:47:890 992 854 Agent *************
2008-01-01 01:45:47:890 992 854 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-01 01:45:47:890 992 854 Agent *********
2008-01-01 01:45:47:890 992 854 Agent * Online = Yes; Ignore download
priority = No
2008-01-01 01:45:47:890 992 854 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-01-01 01:45:47:890 992 854 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-01-01 01:45:47:906 992 854 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 01:45:47:906 992 854 Misc Microsoft signed: Yes
2008-01-01 01:45:48:421 992 854 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 01:45:48:437 992 854 Misc Microsoft signed: Yes
2008-01-01 01:45:48:453 992 854 Setup FATAL: IsUpdateRequired failed with
error 0x80040154
2008-01-01 01:45:48:453 992 854 Report WARNING:
CEventNamespaceDefinition::Init failed = 80040154.
2008-01-01 01:45:48:453 992 854 Report WARNING: InitReportingComponents
failed: 80040154
2008-01-01 01:45:48:453 992 854 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80040154
2008-01-01 01:45:48:453 992 854 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80040154
2008-01-01 01:45:48:453 992 854 Agent * WARNING: Skipping scan,
self-update check returned 0x80040154
2008-01-01 01:45:49:453 992 854 Agent * WARNING: Exit code = 0x80040154
2008-01-01 01:45:49:453 992 854 Agent *********
2008-01-01 01:45:49:453 992 854 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-01 01:45:49:453 992 854 Agent *************
2008-01-01 01:45:49:453 992 854 Agent WARNING: WU client failed Searching
for update with error 0x80040154
2008-01-01 01:45:49:453 992 f8c AU >>## RESUMED ## AU: Search for updates
[CallId = {DDA782CD-6E61-46C9-A00B-367F5E867A1B}]
2008-01-01 01:45:49:453 992 f8c AU # WARNING: Search callback failed,
result = 0x80040154
2008-01-01 01:45:49:453 992 f8c AU # WARNING: Failed to find updates with
error code 80040154
2008-01-01 01:45:49:453 992 f8c AU #########
2008-01-01 01:45:49:453 992 f8c AU ## END ## AU: Search for updates
[CallId = {DDA782CD-6E61-46C9-A00B-367F5E867A1B}]
2008-01-01 01:45:49:453 992 f8c AU #############
2008-01-01 01:45:49:453 992 f8c AU AU setting next detection timeout to
2008-01-01 11:45:49
2008-01-01 01:45:49:453 992 f8c AU Setting AU scheduled install time to
2008-01-01 08:00:00
2008-01-01 03:00:10:000 992 80c AU Forced install timer expired for
scheduled install
2008-01-01 03:00:10:000 992 80c AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2008-01-01 03:00:10:000 992 80c AU Setting AU scheduled install time to
2008-01-02 08:00:00
2008-01-01 06:45:49:453 992 80c AU #############
2008-01-01 06:45:49:453 992 80c AU ## START ## AU: Search for updates
2008-01-01 06:45:49:453 992 80c AU #########
2008-01-01 06:45:49:453 992 80c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {05C4A18B-2D8A-472E-ACB5-6AF2829C12A8}]
2008-01-01 06:45:49:453 992 e40 Agent *************
2008-01-01 06:45:49:453 992 e40 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-01 06:45:49:453 992 e40 Agent *********
2008-01-01 06:45:49:453 992 e40 Agent * Online = Yes; Ignore download
priority = No
2008-01-01 06:45:49:453 992 e40 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-01-01 06:45:49:453 992 e40 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-01-01 06:45:49:468 992 e40 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 06:45:49:468 992 e40 Misc Microsoft signed: Yes
2008-01-01 06:46:03:968 992 e40 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 06:46:03:968 992 e40 Misc Microsoft signed: Yes
2008-01-01 06:46:03:984 992 e40 Setup FATAL: IsUpdateRequired failed with
error 0x80040154
2008-01-01 06:46:03:984 992 e40 Report WARNING:
CEventNamespaceDefinition::Init failed = 80040154.
2008-01-01 06:46:03:984 992 e40 Report WARNING: InitReportingComponents
failed: 80040154
2008-01-01 06:46:03:984 992 e40 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80040154
2008-01-01 06:46:03:984 992 e40 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80040154
2008-01-01 06:46:03:984 992 e40 Agent * WARNING: Skipping scan,
self-update check returned 0x80040154
2008-01-01 06:46:04:921 992 e40 Agent * WARNING: Exit code = 0x80040154
2008-01-01 06:46:04:921 992 e40 Agent *********
2008-01-01 06:46:04:921 992 e40 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-01 06:46:04:921 992 e40 Agent *************
2008-01-01 06:46:04:921 992 e40 Agent WARNING: WU client failed Searching
for update with error 0x80040154
2008-01-01 06:46:04:921 992 89c AU >>## RESUMED ## AU: Search for updates
[CallId = {05C4A18B-2D8A-472E-ACB5-6AF2829C12A8}]
2008-01-01 06:46:04:921 992 89c AU # WARNING: Search callback failed,
result = 0x80040154
2008-01-01 06:46:04:921 992 89c AU # WARNING: Failed to find updates with
error code 80040154
2008-01-01 06:46:04:921 992 89c AU #########
2008-01-01 06:46:04:921 992 89c AU ## END ## AU: Search for updates
[CallId = {05C4A18B-2D8A-472E-ACB5-6AF2829C12A8}]
2008-01-01 06:46:04:921 992 89c AU #############
2008-01-01 06:46:04:921 992 89c AU AU setting next detection timeout to
2008-01-01 16:46:04
2008-01-01 06:46:04:921 992 89c AU Setting AU scheduled install time to
2008-01-02 08:00:00
"PA Bear" wrote:
> Windows version? What's your /real/ problem?
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/?kbid=906602
>
> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/?scid=ph;en-us;6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
>
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> link in left pane > Solve problems on your own.
>
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
>
> Caved1ver wrote:
> > This problem began with following error code while attempting to register
> > msxml3.dll:
> > "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
> >
> > I found a previous thread
> > (http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2170252&SiteID=25
> > )and did the following
> > 1) Click “Start†button, then “Runâ€
> > 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > (Note: This will register the msxml3.dll and the registry entry
> > ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> > If this does not work, the msxml3.dll may be missing or corrupt. Follow
> > the
> > below Fix (Part 2), in that case:
> > Fix (Part 2):
> > 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7)
> > download
> > page at:
> > http://www.microsoft.com/downloads/...91-052b-42ff-9674-f752bdca9582&DisplayLang=en
> > 2) From the files available, download “msxml3.msiâ€
> > 3) Double click the file and follow the steps to install.
> > 4) Click “Start†button, then “Run...â€
> > 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > When I run "regsvr32 msxml3.dll" I get the following:
> > DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> > When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
> > DllunregisterServer failed in msxml3.dll failed. return code was:
> > 0x80004005
> > Additionally, the same problem remains unresolved. I then realized that my
> > "Windows Update" (WU) capability went out of commission: whenever I visit
> > the WU website I accept and load the ActiveX application & the website
> > essentailly locks up. I'm not even given a scan button.
> > I ran the MGA diagnostics executable which produced the following:
> >
> >
> > Diagnostic Report (1.7.0066.0):
> > -----------------------------------------
> > WGA Data-->
> > Validation Status: Genuine
> > Validation Code: 0
> > Online Validation Code: N/A
> > Cached Validation Code: N/A
> > Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> > Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> > Windows Product ID: 76487-016-9431047-22909
> > Windows Product ID Type: 5
> > Windows License Type: Retail
> > Windows OS version: 5.1.2600.2.00010100.2.0.pro
> > CSVLK Server: N/A
> > CSVLK PID: N/A
> > ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> > Is Admin: Yes
> > TestCab: 0x0
> > WGA Version: Registered, 1.7.59.1
> > Signed By: Microsoft
> > Product Name: N/A
> > Architecture: N/A
> > Build lab: N/A
> > TTS Error: N/A
> > Validation Diagnostic: 025D1FF3-171-1
> > Resolution Status: N/A
> >
> > Notifications Data-->
> > Cached Result: N/A
> > File Exists: No
> > Version: N/A, hr = 0x80070002
> > WgaTray.exe Signed By: N/A, hr = 0x80070002
> > WgaLogon.dll Signed By: N/A, hr = 0x80070002
> >
> > OGA Data-->
> > Office Status: 100 Genuine
> > OGA Version: Registered, 1.6.21.0
> > Signed By: Microsoft
> > Office Diagnostics:
> > 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
> >
> > Browser Data-->
> > Proxy settings: N/A
> > User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> > Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> > Download signed ActiveX controls: Allowed
> > Download unsigned ActiveX controls: Prompt
> > Run ActiveX controls and plug-ins: Allowed
> > Initialize and script ActiveX controls not marked as safe: Prompt
> > Allow scripting of Internet Explorer Webbrowser control: Allowed
> > Active scripting: Allowed
> > Script ActiveX controls marked as safe for scripting: Allowed
> >
> > File Scan Data-->
> >
> > Other data-->
> > Office Details:
> >
> > ____
> >
> > Does this have anything to do with the "XML blob"? I am at my wits end.
>
>