Terminal Server Profile Issue

  • Thread starter Thread starter Graham Webber
  • Start date Start date
G

Graham Webber

Guest
Hello,

I am getting a very strange profile issue on a clients terminal server. Some
users (and they are always the same users) are unable to use their profile
on the terminal server. I have attached the event logs below. But the same
users never have a problem using the profile when logging on to a PC.


Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1509
Date: 18/07/2007
Time: 09:06:14
User: DOMAIN\THISUser
Computer: TERMSERVER
Description:
Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to
location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes of
this error include network problems or insufficient security rights. If this
problem persists, contact your network administrator.

DETAIL - The process cannot access the file because it is being used by
another process.

Then Source: UserEnv Event: 1511: Windows cannot find the local profile and
is logging you on with a temporary profile. Changes you make to this profile
will be lost when you log off.

and then:
Windows saved user DOMAIN\ThisUser registry while an application or service
was still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use.
This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.


The only solution to this problem appears to be to reboot the terminal
server, but obviously i do not want to reboot the server every couple of
days.


I have checked everything obvious, no services are running as user accounts,
etc. This porblem only appears to effect certain users.

Thanks for any sugguestions.
Graham
 
RE: Terminal Server Profile Issue

hi,
install uphclean from :
http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en
--
Dragos CAMARA
MCSA Windows 2003 server


"Graham Webber" wrote:

> Hello,
>
> I am getting a very strange profile issue on a clients terminal server. Some
> users (and they are always the same users) are unable to use their profile
> on the terminal server. I have attached the event logs below. But the same
> users never have a problem using the profile when logging on to a PC.
>
>
> Event Type: Error
> Event Source: Userenv
> Event Category: None
> Event ID: 1509
> Date: 18/07/2007
> Time: 09:06:14
> User: DOMAIN\THISUser
> Computer: TERMSERVER
> Description:
> Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to
> location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes of
> this error include network problems or insufficient security rights. If this
> problem persists, contact your network administrator.
>
> DETAIL - The process cannot access the file because it is being used by
> another process.
>
> Then Source: UserEnv Event: 1511: Windows cannot find the local profile and
> is logging you on with a temporary profile. Changes you make to this profile
> will be lost when you log off.
>
> and then:
> Windows saved user DOMAIN\ThisUser registry while an application or service
> was still using the registry during log off. The memory used by the user's
> registry has not been freed. The registry will be unloaded when it is no
> longer in use.
> This is often caused by services running as a user account, try configuring
> the services to run in either the LocalService or NetworkService account.
>
>
> The only solution to this problem appears to be to reboot the terminal
> server, but obviously i do not want to reboot the server every couple of
> days.
>
>
> I have checked everything obvious, no services are running as user accounts,
> etc. This porblem only appears to effect certain users.
>
> Thanks for any sugguestions.
> Graham
>
>
>
 
RE: Terminal Server Profile Issue

Hello Graham,

Thank you for using newsgroup!

First thanks Dragos for his kindly suggestion. You may refer to his
suggestion. Also please confirm if the some virus or file scan program on
the terminal server, if yes, please stop them to see if the problem still
happen.

On the TS, please go to C:\Documents & Settings to see if the profiles have
been listed. If not, please open the registry editor to:
HKLM\software\microsoft\windowsNT\profile list-change the path; restart the
machine to test.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| From: "Graham Webber" <asl@noemail.noemail>
| Subject: Terminal Server Profile Issue
| Date: Wed, 18 Jul 2007 12:46:09 +0100
| Lines: 50
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
| Message-ID: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl>
| Newsgroups: microsoft.public.windows.terminal_services
| NNTP-Posting-Host: 206.172.skyline-networks.net 212.13.206.172
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.terminal_services:8949
| X-Tomcat-NG: microsoft.public.windows.terminal_services
|
| Hello,
|
| I am getting a very strange profile issue on a clients terminal server.
Some
| users (and they are always the same users) are unable to use their
profile
| on the terminal server. I have attached the event logs below. But the
same
| users never have a problem using the profile when logging on to a PC.
|
|
| Event Type: Error
| Event Source: Userenv
| Event Category: None
| Event ID: 1509
| Date: 18/07/2007
| Time: 09:06:14
| User: DOMAIN\THISUser
| Computer: TERMSERVER
| Description:
| Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to
| location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes
of
| this error include network problems or insufficient security rights. If
this
| problem persists, contact your network administrator.
|
| DETAIL - The process cannot access the file because it is being used by
| another process.
|
| Then Source: UserEnv Event: 1511: Windows cannot find the local profile
and
| is logging you on with a temporary profile. Changes you make to this
profile
| will be lost when you log off.
|
| and then:
| Windows saved user DOMAIN\ThisUser registry while an application or
service
| was still using the registry during log off. The memory used by the
user's
| registry has not been freed. The registry will be unloaded when it is no
| longer in use.
| This is often caused by services running as a user account, try
configuring
| the services to run in either the LocalService or NetworkService account.
|
|
| The only solution to this problem appears to be to reboot the terminal
| server, but obviously i do not want to reboot the server every couple of
| days.
|
|
| I have checked everything obvious, no services are running as user
accounts,
| etc. This porblem only appears to effect certain users.
|
| Thanks for any sugguestions.
| Graham
|
|
|
 
RE: Terminal Server Profile Issue

Hi Graham,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| X-Tomcat-ID: 29038856
| References: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Thu, 19 Jul 2007 02:22:20 GMT
| Subject: RE: Terminal Server Profile Issue
| X-Tomcat-NG: microsoft.public.windows.terminal_services
| Message-ID: <w15#ruayHHA.5836@TK2MSFTNGHUB02.phx.gbl>
| Newsgroups: microsoft.public.windows.terminal_services
| Lines: 94
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.terminal_services:9007
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| Hello Graham,
|
| Thank you for using newsgroup!
|
| First thanks Dragos for his kindly suggestion. You may refer to his
| suggestion. Also please confirm if the some virus or file scan program on
| the terminal server, if yes, please stop them to see if the problem still
| happen.
|
| On the TS, please go to C:\Documents & Settings to see if the profiles
have
| been listed. If not, please open the registry editor to:
| HKLM\software\microsoft\windowsNT\profile list-change the path; restart
the
| machine to test.
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
|
| --------------------
| | From: "Graham Webber" <asl@noemail.noemail>
| | Subject: Terminal Server Profile Issue
| | Date: Wed, 18 Jul 2007 12:46:09 +0100
| | Lines: 50
| | X-Priority: 3
| | X-MSMail-Priority: Normal
| | X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
| | X-RFC2646: Format=Flowed; Original
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
| | Message-ID: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl>
| | Newsgroups: microsoft.public.windows.terminal_services
| | NNTP-Posting-Host: 206.172.skyline-networks.net 212.13.206.172
| | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.windows.terminal_services:8949
| | X-Tomcat-NG: microsoft.public.windows.terminal_services
| |
| | Hello,
| |
| | I am getting a very strange profile issue on a clients terminal server.
| Some
| | users (and they are always the same users) are unable to use their
| profile
| | on the terminal server. I have attached the event logs below. But the
| same
| | users never have a problem using the profile when logging on to a PC.
| |
| |
| | Event Type: Error
| | Event Source: Userenv
| | Event Category: None
| | Event ID: 1509
| | Date: 18/07/2007
| | Time: 09:06:14
| | User: DOMAIN\THISUser
| | Computer: TERMSERVER
| | Description:
| | Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to
| | location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes
| of
| | this error include network problems or insufficient security rights. If
| this
| | problem persists, contact your network administrator.
| |
| | DETAIL - The process cannot access the file because it is being used
by
| | another process.
| |
| | Then Source: UserEnv Event: 1511: Windows cannot find the local profile
| and
| | is logging you on with a temporary profile. Changes you make to this
| profile
| | will be lost when you log off.
| |
| | and then:
| | Windows saved user DOMAIN\ThisUser registry while an application or
| service
| | was still using the registry during log off. The memory used by the
| user's
| | registry has not been freed. The registry will be unloaded when it is
no
| | longer in use.
| | This is often caused by services running as a user account, try
| configuring
| | the services to run in either the LocalService or NetworkService
account.
| |
| |
| | The only solution to this problem appears to be to reboot the terminal
| | server, but obviously i do not want to reboot the server every couple
of
| | days.
| |
| |
| | I have checked everything obvious, no services are running as user
| accounts,
| | etc. This porblem only appears to effect certain users.
| |
| | Thanks for any sugguestions.
| | Graham
| |
| |
| |
|
|
 
RE: Terminal Server Profile Issue

Hi,

Maybe my question is quite basic but here it goes:

I have a Windows Server 2003 providing Terminal Services. The very first a
user logs on, it gets all the regional settings from the client, that's fine.
But if the same user logs in with different regional settings, it keeps using
the first settings the server picked at the first log on (even if I delete
the profile from the server). The problem is quite critical due to the date
formats.
The input settings (keyboard settings) and the time zone settings are
refreshed correctly, but the settings for the Numbers, Currencies, times and
dates don't.

Do you know what might be happening or how/where to change this behavior?

Thanks in advance,

Pedro Vazquez

TMF Nederland BV

""Ken Zhao [MSFT]"" wrote:

> Hi Graham,
>
> I am just writing to see how everything is going. If you have any updates
> or need any further assistance on this issue, please feel free to let me
> know.
>
> Thanks & Regards,
>
> Ken Zhao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
>
>
> --------------------
> | X-Tomcat-ID: 29038856
> | References: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl>
> | MIME-Version: 1.0
> | Content-Type: text/plain
> | Content-Transfer-Encoding: 7bit
> | From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
> | Organization: Microsoft
> | Date: Thu, 19 Jul 2007 02:22:20 GMT
> | Subject: RE: Terminal Server Profile Issue
> | X-Tomcat-NG: microsoft.public.windows.terminal_services
> | Message-ID: <w15#ruayHHA.5836@TK2MSFTNGHUB02.phx.gbl>
> | Newsgroups: microsoft.public.windows.terminal_services
> | Lines: 94
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.terminal_services:9007
> | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
> |
> | Hello Graham,
> |
> | Thank you for using newsgroup!
> |
> | First thanks Dragos for his kindly suggestion. You may refer to his
> | suggestion. Also please confirm if the some virus or file scan program on
> | the terminal server, if yes, please stop them to see if the problem still
> | happen.
> |
> | On the TS, please go to C:\Documents & Settings to see if the profiles
> have
> | been listed. If not, please open the registry editor to:
> | HKLM\software\microsoft\windowsNT\profile list-change the path; restart
> the
> | machine to test.
> |
> | Thanks & Regards,
> |
> | Ken Zhao
> |
> | Microsoft Online Support
> | Microsoft Global Technical Support Center
> |
> | Get Secure! - www.microsoft.com/security
> <http://www.microsoft.com/security>
> | ====================================================
> | When responding to posts, please "Reply to Group" via your newsreader so
> | that others may learn and benefit from your issue.
> | ====================================================
> | This posting is provided "AS IS" with no warranties, and confers no
> rights.
> |
> |
> |
> |
> |
> | --------------------
> | | From: "Graham Webber" <asl@noemail.noemail>
> | | Subject: Terminal Server Profile Issue
> | | Date: Wed, 18 Jul 2007 12:46:09 +0100
> | | Lines: 50
> | | X-Priority: 3
> | | X-MSMail-Priority: Normal
> | | X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> | | X-RFC2646: Format=Flowed; Original
> | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> | | Message-ID: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl>
> | | Newsgroups: microsoft.public.windows.terminal_services
> | | NNTP-Posting-Host: 206.172.skyline-networks.net 212.13.206.172
> | | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> | | Xref: TK2MSFTNGHUB02.phx.gbl
> | microsoft.public.windows.terminal_services:8949
> | | X-Tomcat-NG: microsoft.public.windows.terminal_services
> | |
> | | Hello,
> | |
> | | I am getting a very strange profile issue on a clients terminal server.
> | Some
> | | users (and they are always the same users) are unable to use their
> | profile
> | | on the terminal server. I have attached the event logs below. But the
> | same
> | | users never have a problem using the profile when logging on to a PC.
> | |
> | |
> | | Event Type: Error
> | | Event Source: Userenv
> | | Event Category: None
> | | Event ID: 1509
> | | Date: 18/07/2007
> | | Time: 09:06:14
> | | User: DOMAIN\THISUser
> | | Computer: TERMSERVER
> | | Description:
> | | Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to
> | | location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes
> | of
> | | this error include network problems or insufficient security rights. If
> | this
> | | problem persists, contact your network administrator.
> | |
> | | DETAIL - The process cannot access the file because it is being used
> by
> | | another process.
> | |
> | | Then Source: UserEnv Event: 1511: Windows cannot find the local profile
> | and
> | | is logging you on with a temporary profile. Changes you make to this
> | profile
> | | will be lost when you log off.
> | |
> | | and then:
> | | Windows saved user DOMAIN\ThisUser registry while an application or
> | service
> | | was still using the registry during log off. The memory used by the
> | user's
> | | registry has not been freed. The registry will be unloaded when it is
> no
> | | longer in use.
> | | This is often caused by services running as a user account, try
> | configuring
> | | the services to run in either the LocalService or NetworkService
> account.
> | |
> | |
> | | The only solution to this problem appears to be to reboot the terminal
> | | server, but obviously i do not want to reboot the server every couple
> of
> | | days.
> | |
> | |
> | | I have checked everything obvious, no services are running as user
> | accounts,
> | | etc. This porblem only appears to effect certain users.
> | |
> | | Thanks for any sugguestions.
> | | Graham
> | |
> | |
> | |
> |
> |
>
>
 
RE: Terminal Server Profile Issue

I'm not sure what you can do about this, since Standards and
formats are user-specific settings and are stored in the user
profile.
The first time a user without an existing TS profile logs on, these
settings are taken from the Default User profile on the TS, not
from the settings on the client.
The Default input language is taken from the client, and the
TimeZone if TimeZone redirection is enabled in a GPO.

Documented here:

924852 - How the "Regional and Language Options" settings in
Windows Server 2003 are applied
http://support.microsoft.com/?kbid=924852

Configuring Terminal Server for Differing Time Zones
http://technet2.microsoft.com/windowsserver/en/library//ce300cba-
f39a-48a9-b97f-88a7193f6a4c1033.mspx

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?UGVkcm8gVmF6cXVleg==?= <Pedro
Vazquez@discussions.microsoft.com> wrote on 24 aug 2007 in
microsoft.public.windows.terminal_services:

> Hi,
>
> Maybe my question is quite basic but here it goes:
>
> I have a Windows Server 2003 providing Terminal Services. The
> very first a user logs on, it gets all the regional settings
> from the client, that's fine. But if the same user logs in with
> different regional settings, it keeps using the first settings
> the server picked at the first log on (even if I delete the
> profile from the server). The problem is quite critical due to
> the date formats.
> The input settings (keyboard settings) and the time zone
> settings are refreshed correctly, but the settings for the
> Numbers, Currencies, times and dates don't.
>
> Do you know what might be happening or how/where to change this
> behavior?
>
> Thanks in advance,
>
> Pedro Vazquez
>
> TMF Nederland BV
 

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