The RPC server is unavailable

  • Thread starter Thread starter Ste
  • Start date Start date
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Ste

Guest
Hello,

I've two domain A and B. Users in domain B have to login on a terminal
server in domain A. Between A and B there's an external trust.

When I try to login on my terminal server (windows 2003 std r2 sp2) I
get error:

Unable to obtain Terminal Server User Configuration. Error: The RPC
server is unavailable.
Event Id: 1219 Source: Winlogon

I've verified online, there's a KB821929 from microsoft tals about an
issue with winlogon.exe and roaming profiles, but is not applicable to
my system as I've a different version (my ver is 5.2.3790.3959 against
microsoft wrong version 5.2.3790.68).

Also I've tested to login with a different user never logged in before
and I get the same problem.

I've verified that Netbios is on, tcp/ip netbios helper is running, and
there're no dns issues.

Any hints?

Thanks
Stefano

http://www.stefanocislaghi.it/
 
Re: The RPC server is unavailable

Is there a firewall between the two domains?
Check if the following article helps:

911799 - Error message in a Windows Server 2003-based domain or in
a Windows 2000 Server-based domain: "The remote procedure call
failed and did not run"
http://support.microsoft.com/?kbid=911799

And there are some related tips on EventID.net:
http://www.eventid.net/display.asp?eventid=1219&eventno=2848
&source=Winlogon&phase=1

As a last resort, you can try the workaround (not the hotfix) from
this article:

815266 - "Your Interactive Logon Privilege Has Been Disabled" Error
When You Try to Log on to a Terminal Server
http://support.microsoft.com/?kbid=815266

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Ste <ste@i.net.it> wrote on 18 dec 2007 in
microsoft.public.windows.terminal_services:

> Hello,
>
> I've two domain A and B. Users in domain B have to login on a
> terminal server in domain A. Between A and B there's an external
> trust.
>
> When I try to login on my terminal server (windows 2003 std r2
> sp2) I get error:
>
> Unable to obtain Terminal Server User Configuration. Error: The
> RPC server is unavailable.
> Event Id: 1219 Source: Winlogon
>
> I've verified online, there's a KB821929 from microsoft tals
> about an issue with winlogon.exe and roaming profiles, but is
> not applicable to my system as I've a different version (my ver
> is 5.2.3790.3959 against microsoft wrong version 5.2.3790.68).
>
> Also I've tested to login with a different user never logged in
> before and I get the same problem.
>
> I've verified that Netbios is on, tcp/ip netbios helper is
> running, and there're no dns issues.
>
> Any hints?
>
> Thanks
> Stefano
>
> http://www.stefanocislaghi.it/
 
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