Terminal Server Licensing Faux Pas

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D|an-0

Guest
I was installing licensing on our terminal server and accidently entered
more licenses than I purchased. How do I remove the incorrect number
of licenses? Your Thoughts?

D|an-0
 
RE: Terminal Server Licensing Faux Pas

Reinstall your license server. Depending on the type of licensing you'll have
to call MS to release the licenses.

"D|an-0" wrote:

> I was installing licensing on our terminal server and accidently entered
> more licenses than I purchased. How do I remove the incorrect number
> of licenses? Your Thoughts?
>
> D|an-0
>
 
RE: Terminal Server Licensing Faux Pas

Dear customer,

Thank you for posting here.

Comments:
==========

Terminal Services CALs on the terminal server,you may call the Terminal
Services Licensing Customer Service Center (CSC) and request a reissue of
the number of necessary Terminal Services CALs. For Windows-based Terminal
Services, you can complete this reissue process only by using the
telephone. A reissued set of Terminal Services CALs is displayed in the
Terminal Services Licensing administrative tool as another license key pack
installation. Other than being a separate license key pack installation,
reissued Terminal Services CALs are not distinguishable from an original
installation.

To find the phone number for the CSC nearest you and install your reissued
licenses:

1. Start the Terminal Services Licensing tool on your Windows 2000 server.
2. On the View menu, click Properties.
3. Click the Connection Method tab.
4. In the drop-down box, click Telephone and your country.
5. Click OK.
6. On the Action menu, click Install Licenses to start the Licensing wizard
and obtain the telephone number.
7. Call the CSC and describe your need to reissue licenses.
8. The CSR guides you through the process.

For more information on how to locate clearinghouse, please refer to:

291795 HOW TO: Locate a Phone Number for the Microsoft Clearinghouse
http://support.microsoft.com/?id=291795

For more information on how to transfer terminal CALs, please refer to:

248430 How to Transfer Terminal Services CAL from One Computer to Another
http://support.microsoft.com/?id=248430

Thanks & Regards,

David Shen
Microsoft Online Partner Support
Microsoft Global Technology Support Center
 
RE: Terminal Server Licensing Faux Pas

Dear Customer,

We wanted to see if the information provided was helpful. Please keep us
posted on your progress and let us know if you have any additional
questions or concerns.

We are looking forward to your response.

Thanks & Regards,

David Shen
Microsoft Online Partner Support
Microsoft Global Technology Support Center
 
Re: Terminal Server Licensing Faux Pas

David Shen [MSFT] wrote:
> Dear Customer,
>
> We wanted to see if the information provided was helpful. Please keep us
> posted on your progress and let us know if you have any additional
> questions or concerns.
>
> We are looking forward to your response.
>
> Thanks & Regards,
>
> David Shen
> Microsoft Online Partner Support
> Microsoft Global Technology Support Center
>
Yes, thanks for your help.

d|ano - 0
 
RE: Terminal Server Licensing Faux Pas

Dear Customer,

I'm glad to hear that the information is helpful for the issue. If you have
any question, please feel free to use newsgroup again.

Thanks a lot.

David Shen
Microsoft Online Partner Support
Microsoft Global Technology Support Center
 
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