Wow64 error on Server 2003 x64 when attempting to install Exchange

  • Thread starter Thread starter attosecond
  • Start date Start date
A

attosecond

Guest
Something's seriously fishy with the Wow64 emulation on my machine. It's a
fresh install of Server 2003 Enterprise x64 with SP2 and all current
Microsoft Update critical updates. I have no problems installing small
utility programs (WinRAR, etc) that are native 32-bit apps. However, when I
attempt to install Exchange Server 2007 or Office 2007 Enterprise, nothing
happens. The event log shows event ID 1109 logged by the Wow64 emulation
layer; the error text reads (for Office Ent 2K7, as the example):

"The program or feature "D:\setup.exe" cannot start or run due to
incompatibility with 64-bit versions of Windows. Please contact the software
vendor to ask if a 64-bit Windows compatible version is available"

Very odd, since this Office 2k7 image was successfully used to install
Office on another machine running Vista Business 64-bit. Also, that Vista
Business 64-bit machine can successfully start the splash info/install screen
for the Exchange Server 2k7 image, while my new Server 2k3 installation gives
me script errors when mousing over any of the hyperlinks, and attempting to
start D:\Setup\ServerRoles\Common\ExSetupUI.exe again results in the 1109
error logged by Wow64.

Any help appreciated.

Thanks,

Erik
 
Re: Wow64 error on Server 2003 x64 when attempting to install Exchange

Exchange 2k7 is 64-bit only, or should be. If you want to install the 32-bit
test version, it should be installed in a VM.

Office has no business being installed on a Server, except as a Terminal
Server application.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"attosecond" <attosecond@discussions.microsoft.com> wrote in message
news:58FBA7D4-9882-43B1-A672-92FE88676300@microsoft.com...
> Something's seriously fishy with the Wow64 emulation on my machine. It's a
> fresh install of Server 2003 Enterprise x64 with SP2 and all current
> Microsoft Update critical updates. I have no problems installing small
> utility programs (WinRAR, etc) that are native 32-bit apps. However, when
> I
> attempt to install Exchange Server 2007 or Office 2007 Enterprise, nothing
> happens. The event log shows event ID 1109 logged by the Wow64 emulation
> layer; the error text reads (for Office Ent 2K7, as the example):
>
> "The program or feature "D:\setup.exe" cannot start or run due to
> incompatibility with 64-bit versions of Windows. Please contact the
> software
> vendor to ask if a 64-bit Windows compatible version is available"
>
> Very odd, since this Office 2k7 image was successfully used to install
> Office on another machine running Vista Business 64-bit. Also, that Vista
> Business 64-bit machine can successfully start the splash info/install
> screen
> for the Exchange Server 2k7 image, while my new Server 2k3 installation
> gives
> me script errors when mousing over any of the hyperlinks, and attempting
> to
> start D:\Setup\ServerRoles\Common\ExSetupUI.exe again results in the 1109
> error logged by Wow64.
>
> Any help appreciated.
>
> Thanks,
>
> Erik
 
Re: Wow64 error on Server 2003 x64 when attempting to install Exchange

Don't try to force which Program Files folder is used when installing. The
OS will install into the correct folder for the program.

"attosecond" <attosecond@discussions.microsoft.com> wrote in message
news:58FBA7D4-9882-43B1-A672-92FE88676300@microsoft.com...
> Something's seriously fishy with the Wow64 emulation on my machine. It's a
> fresh install of Server 2003 Enterprise x64 with SP2 and all current
> Microsoft Update critical updates. I have no problems installing small
> utility programs (WinRAR, etc) that are native 32-bit apps. However, when
> I
> attempt to install Exchange Server 2007 or Office 2007 Enterprise, nothing
> happens. The event log shows event ID 1109 logged by the Wow64 emulation
> layer; the error text reads (for Office Ent 2K7, as the example):
>
> "The program or feature "D:\setup.exe" cannot start or run due to
> incompatibility with 64-bit versions of Windows. Please contact the
> software
> vendor to ask if a 64-bit Windows compatible version is available"
>
> Very odd, since this Office 2k7 image was successfully used to install
> Office on another machine running Vista Business 64-bit. Also, that Vista
> Business 64-bit machine can successfully start the splash info/install
> screen
> for the Exchange Server 2k7 image, while my new Server 2k3 installation
> gives
> me script errors when mousing over any of the hyperlinks, and attempting
> to
> start D:\Setup\ServerRoles\Common\ExSetupUI.exe again results in the 1109
> error logged by Wow64.
>
> Any help appreciated.
>
> Thanks,
>
> Erik
 
Re: Wow64 error on Server 2003 x64 when attempting to install Exch

Re: Wow64 error on Server 2003 x64 when attempting to install Exch

Hi Charlie,

This is a fact I am certainly aware of. I am attempting to install Exchange
2k7 on Windows Server 2003 Enterprise x64. It doesn't work. I get 1109 errors
from the Wow64 emulation layer.

"Charlie Russel - MVP" wrote:

> Exchange 2k7 is 64-bit only, or should be. If you want to install the 32-bit
> test version, it should be installed in a VM.
>
> Office has no business being installed on a Server, except as a Terminal
> Server application.
>
> --
> Charlie.
> http://msmvps.com/xperts64
> http://mvp.support.microsoft.com/profile/charlie.russel
>
>
> "attosecond" <attosecond@discussions.microsoft.com> wrote in message
> news:58FBA7D4-9882-43B1-A672-92FE88676300@microsoft.com...
> > Something's seriously fishy with the Wow64 emulation on my machine. It's a
> > fresh install of Server 2003 Enterprise x64 with SP2 and all current
> > Microsoft Update critical updates. I have no problems installing small
> > utility programs (WinRAR, etc) that are native 32-bit apps. However, when
> > I
> > attempt to install Exchange Server 2007 or Office 2007 Enterprise, nothing
> > happens. The event log shows event ID 1109 logged by the Wow64 emulation
> > layer; the error text reads (for Office Ent 2K7, as the example):
> >
> > "The program or feature "D:\setup.exe" cannot start or run due to
> > incompatibility with 64-bit versions of Windows. Please contact the
> > software
> > vendor to ask if a 64-bit Windows compatible version is available"
> >
> > Very odd, since this Office 2k7 image was successfully used to install
> > Office on another machine running Vista Business 64-bit. Also, that Vista
> > Business 64-bit machine can successfully start the splash info/install
> > screen
> > for the Exchange Server 2k7 image, while my new Server 2k3 installation
> > gives
> > me script errors when mousing over any of the hyperlinks, and attempting
> > to
> > start D:\Setup\ServerRoles\Common\ExSetupUI.exe again results in the 1109
> > error logged by Wow64.
> >
> > Any help appreciated.
> >
> > Thanks,
> >
> > Erik
>
 
Re: Wow64 error on Server 2003 x64 when attempting to install Exch

Re: Wow64 error on Server 2003 x64 when attempting to install Exch

The setup executables don't run at all. There's no forcing of anything.
Double-click setup.exe and watch absolutely nothing happen.

"Colin Barnhorst" wrote:

> Don't try to force which Program Files folder is used when installing. The
> OS will install into the correct folder for the program.
>
> "attosecond" <attosecond@discussions.microsoft.com> wrote in message
> news:58FBA7D4-9882-43B1-A672-92FE88676300@microsoft.com...
> > Something's seriously fishy with the Wow64 emulation on my machine. It's a
> > fresh install of Server 2003 Enterprise x64 with SP2 and all current
> > Microsoft Update critical updates. I have no problems installing small
> > utility programs (WinRAR, etc) that are native 32-bit apps. However, when
> > I
> > attempt to install Exchange Server 2007 or Office 2007 Enterprise, nothing
> > happens. The event log shows event ID 1109 logged by the Wow64 emulation
> > layer; the error text reads (for Office Ent 2K7, as the example):
> >
> > "The program or feature "D:\setup.exe" cannot start or run due to
> > incompatibility with 64-bit versions of Windows. Please contact the
> > software
> > vendor to ask if a 64-bit Windows compatible version is available"
> >
> > Very odd, since this Office 2k7 image was successfully used to install
> > Office on another machine running Vista Business 64-bit. Also, that Vista
> > Business 64-bit machine can successfully start the splash info/install
> > screen
> > for the Exchange Server 2k7 image, while my new Server 2k3 installation
> > gives
> > me script errors when mousing over any of the hyperlinks, and attempting
> > to
> > start D:\Setup\ServerRoles\Common\ExSetupUI.exe again results in the 1109
> > error logged by Wow64.
> >
> > Any help appreciated.
> >
> > Thanks,
> >
> > Erik
>
 
Re: Wow64 error on Server 2003 x64 when attempting to install Exch

Re: Wow64 error on Server 2003 x64 when attempting to install Exch

WOW64 shouldn't have anything to do with Exchange 2k7. Something is
seriously wrong here, and I'd be inclined to start over completely.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"attosecond" <attosecond@discussions.microsoft.com> wrote in message
news:72EF226A-308E-4C56-A3D8-54F845E7D361@microsoft.com...
> Hi Charlie,
>
> This is a fact I am certainly aware of. I am attempting to install
> Exchange
> 2k7 on Windows Server 2003 Enterprise x64. It doesn't work. I get 1109
> errors
> from the Wow64 emulation layer.
>
> "Charlie Russel - MVP" wrote:
>
>> Exchange 2k7 is 64-bit only, or should be. If you want to install the
>> 32-bit
>> test version, it should be installed in a VM.
>>
>> Office has no business being installed on a Server, except as a Terminal
>> Server application.
>>
>> --
>> Charlie.
>> http://msmvps.com/xperts64
>> http://mvp.support.microsoft.com/profile/charlie.russel
>>
>>
>> "attosecond" <attosecond@discussions.microsoft.com> wrote in message
>> news:58FBA7D4-9882-43B1-A672-92FE88676300@microsoft.com...
>> > Something's seriously fishy with the Wow64 emulation on my machine.
>> > It's a
>> > fresh install of Server 2003 Enterprise x64 with SP2 and all current
>> > Microsoft Update critical updates. I have no problems installing small
>> > utility programs (WinRAR, etc) that are native 32-bit apps. However,
>> > when
>> > I
>> > attempt to install Exchange Server 2007 or Office 2007 Enterprise,
>> > nothing
>> > happens. The event log shows event ID 1109 logged by the Wow64
>> > emulation
>> > layer; the error text reads (for Office Ent 2K7, as the example):
>> >
>> > "The program or feature "D:\setup.exe" cannot start or run due to
>> > incompatibility with 64-bit versions of Windows. Please contact the
>> > software
>> > vendor to ask if a 64-bit Windows compatible version is available"
>> >
>> > Very odd, since this Office 2k7 image was successfully used to install
>> > Office on another machine running Vista Business 64-bit. Also, that
>> > Vista
>> > Business 64-bit machine can successfully start the splash info/install
>> > screen
>> > for the Exchange Server 2k7 image, while my new Server 2k3 installation
>> > gives
>> > me script errors when mousing over any of the hyperlinks, and
>> > attempting
>> > to
>> > start D:\Setup\ServerRoles\Common\ExSetupUI.exe again results in the
>> > 1109
>> > error logged by Wow64.
>> >
>> > Any help appreciated.
>> >
>> > Thanks,
>> >
>> > Erik
>>
 
Re: Wow64 error on Server 2003 x64 when attempting to install Exch

Re: Wow64 error on Server 2003 x64 when attempting to install Exch

My thoughts are these: some of the installer executables were compiled
32-bit, even though the apps they install are 64-bit. I had the same
inclination as you, and did start over completely (twice) with no luck. I'm
not doing anything outrageous: put the Server 2k3 x64 CD in the drive, boot
from it, install it, run Microsoft Update. Attempt to install Exchange 2k7.
Error 1109. The fact that I get the same error when attempting to install
from a known good media (Office Ent 2k7) tells me that it's probably not my
Exchange media. KB911021 seems to describe my symptoms, but it was also
apparently included in Windows Server 2k3 SP2.

"Charlie Russel - MVP" wrote:

> WOW64 shouldn't have anything to do with Exchange 2k7. Something is
> seriously wrong here, and I'd be inclined to start over completely.
>
> --
> Charlie.
> http://msmvps.com/xperts64
> http://mvp.support.microsoft.com/profile/charlie.russel
>
>
> "attosecond" <attosecond@discussions.microsoft.com> wrote in message
> news:72EF226A-308E-4C56-A3D8-54F845E7D361@microsoft.com...
> > Hi Charlie,
> >
> > This is a fact I am certainly aware of. I am attempting to install
> > Exchange
> > 2k7 on Windows Server 2003 Enterprise x64. It doesn't work. I get 1109
> > errors
> > from the Wow64 emulation layer.
> >
> > "Charlie Russel - MVP" wrote:
> >
> >> Exchange 2k7 is 64-bit only, or should be. If you want to install the
> >> 32-bit
> >> test version, it should be installed in a VM.
> >>
> >> Office has no business being installed on a Server, except as a Terminal
> >> Server application.
> >>
> >> --
> >> Charlie.
> >> http://msmvps.com/xperts64
> >> http://mvp.support.microsoft.com/profile/charlie.russel
> >>
> >>
> >> "attosecond" <attosecond@discussions.microsoft.com> wrote in message
> >> news:58FBA7D4-9882-43B1-A672-92FE88676300@microsoft.com...
> >> > Something's seriously fishy with the Wow64 emulation on my machine.
> >> > It's a
> >> > fresh install of Server 2003 Enterprise x64 with SP2 and all current
> >> > Microsoft Update critical updates. I have no problems installing small
> >> > utility programs (WinRAR, etc) that are native 32-bit apps. However,
> >> > when
> >> > I
> >> > attempt to install Exchange Server 2007 or Office 2007 Enterprise,
> >> > nothing
> >> > happens. The event log shows event ID 1109 logged by the Wow64
> >> > emulation
> >> > layer; the error text reads (for Office Ent 2K7, as the example):
> >> >
> >> > "The program or feature "D:\setup.exe" cannot start or run due to
> >> > incompatibility with 64-bit versions of Windows. Please contact the
> >> > software
> >> > vendor to ask if a 64-bit Windows compatible version is available"
> >> >
> >> > Very odd, since this Office 2k7 image was successfully used to install
> >> > Office on another machine running Vista Business 64-bit. Also, that
> >> > Vista
> >> > Business 64-bit machine can successfully start the splash info/install
> >> > screen
> >> > for the Exchange Server 2k7 image, while my new Server 2k3 installation
> >> > gives
> >> > me script errors when mousing over any of the hyperlinks, and
> >> > attempting
> >> > to
> >> > start D:\Setup\ServerRoles\Common\ExSetupUI.exe again results in the
> >> > 1109
> >> > error logged by Wow64.
> >> >
> >> > Any help appreciated.
> >> >
> >> > Thanks,
> >> >
> >> > Erik
> >>
>
 
Back
Top