F
faf1967
Guest
Re: New R2 server - cannot load print drivers
I know this is late but I would try using printmig.exe to move or install
your printers if they were on a 32-bit system going to a 64-bit system. It
might be worth a try.
"Lewej" wrote:
> Thanks for all you help
>
> "Alan Morris [MSFT]" wrote:
>
> > Schema has no affect on printing. The R2 schema does allow one to deploy
> > printer connections to the desktop rather than having to browse the network
> > or know the print server name.
> >
> >
> >
> > --
> > Alan Morris
> > Windows Printing Team
> > Search the Microsoft Knowledge Base here:
> > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > "Lewej" <Lewej@discussions.microsoft.com> wrote in message
> > news:0817A271-A5C5-4A23-9BC0-F6AA35CB97FD@microsoft.com...
> > > Hi Alan
> > > Thanks for the response - sounds very useful. I did get things going
> > > again,
> > > but it took a while (reloaded all drivers and rebooted every device!)
> > > Do you think I should update the schema on my x86 W2003 servers? The new
> > > x64
> > > server will be doing some printing for our ERP. Could this have been part
> > > of
> > > the problem?
> > > Thanks again
> > > Lewej.
> > >
> > > "Alan Morris [MSFT]" wrote:
> > >
> > >> If you have a dump file of the spooler process failing we can attempt to
> > >> identify the print driver which fails
> > >>
> > >> look for a *.dmp file around the time of the spooler failure. Load the
> > >> file
> > >> using the ntsd debugger (I think this is in system32 on Server 2003, if
> > >> not
> > >> copy it from an XP machine)
> > >>
> > >> ntsd -z dumpfilename
> > >>
> > >> type k after you get the prompt and look for the driver binary name on
> > >> the
> > >> top of the stack trace. ntdll and kernel32 are not print driver files.
> > >>
> > >>
> > >> If the dump file does not exist look for a drwtsn32.log in the \windows
> > >> directory. Look for fault in the log file.
> > >>
> > >>
> > >> --
> > >> Alan Morris
> > >> Windows Printing Team
> > >> Search the Microsoft Knowledge Base here:
> > >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >>
> > >> This posting is provided "AS IS" with no warranties, and confers no
> > >> rights.
> > >>
> > >> "Lewej" <Lewej@discussions.microsoft.com> wrote in message
> > >> news:72D2C72C-BC62-4FD8-ADDF-C7B0562535D7@microsoft.com...
> > >> > Hi
> > >> > Well I managed to kill pritning for half a day here, and now it is
> > >> > working
> > >> > really inconsistently, which is causing a few words!!
> > >> > I have switched the x64 server off, and reloaded all drivers, but is
> > >> > still
> > >> > seems well stuffed up.
> > >> > Is there any other thing I can do to clear out all the invalid printer
> > >> > setting,s and try and get my netwoprk back to what it was last
> > >> > Wednesday?
> > >> > TIA
> > >> > Lewej
> > >> >
> > >> > "Lewej" wrote:
> > >> >
> > >> >> Hi
> > >> >> Thanks to both for the explanations.
> > >> >> Cheers
> > >> >> Lewej
> > >> >>
> > >> >> "Charlie Russel - MVP" wrote:
> > >> >>
> > >> >> > Alan is absolutely correct and points to the issue: the _drivers_
> > >> >> > must
> > >> >> > have
> > >> >> > the exact same name. The problem is that there isn't a 1300 driver
> > >> >> > for
> > >> >> > x64
> > >> >> > included in the default OS. If you have one from HP directly, you
> > >> >> > need
> > >> >> > to
> > >> >> > point to that driver, not NTPrint.INF. Or, you need to use a
> > >> >> > compatible
> > >> >> > driver that can be used across both platforms. Check ntprint.inf for
> > >> >> > each
> > >> >> > platform and verify a driver you can use that is the same name. (you
> > >> >> > can
> > >> >> > open ntprint.inf up with any pure ASCII text editor. Just be
> > >> >> > careful.)
> > >> >> >
> > >> >> > --
> > >> >> > Charlie.
> > >> >> > http://msmvps.com/xperts64
> > >> >> > http://mvp.support.microsoft.com/profile/charlie.russel
> > >> >> >
> > >> >> >
> > >> >> > "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
> > >> >> > news:%23gyqHXKmHHA.960@TK2MSFTNGP03.phx.gbl...
> > >> >> > >I do this once or twice a week. The driver names have to be the
> > >> >> > >same
> > >> >> > >for
> > >> >> > >the x86 clients to install the x86 drivers installed on the x64
> > >> >> > >server.
> > >> >> > >x64 printer servers are the best
> > >> >> > >
> > >> >> > > Follow the instructions
> > >> >> > > http://msmvps.com/blogs/xperts64/archive/2005/08/05/61685.aspx
> > >> >> > >
> > >> >> > > When adding cross arch drivers you need to point to the correct
> > >> >> > > infs
> > >> >> > > and
> > >> >> > > files.
> > >> >> > >
> > >> >> > > Perform this operation first using some of the inbox drivers, then
> > >> >> > > perform
> > >> >> > > this using Vendor drivers.
> > >> >> > >
> > >> >> > > Point to the Vendor x64 inf for the printer, point to the x64 OS
> > >> >> > > core
> > >> >> > > drivers that the printer requires, point to the Vendor x64 driver
> > >> >> > > files.
> > >> >> > >
> > >> >> > > --
> > >> >> > > Alan Morris
> > >> >> > > Windows Printing Team
> > >> >> > > Search the Microsoft Knowledge Base here:
> > >> >> > > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >> >> > >
> > >> >> > > This posting is provided "AS IS" with no warranties, and confers
> > >> >> > > no
> > >> >> > > rights.
> > >> >> > >
> > >> >> > > "Lewej" <Lewej@discussions.microsoft.com> wrote in message
> > >> >> > > news:FD71FFF2-B365-4118-A742-3E327CD3C2D6@microsoft.com...
> > >> >> > >> Thanks for the response.
> > >> >> > >>
> > >> >> > >> To clarify we have five W2003 SP2 servers (non R2), and one x64
> > >> >> > >> W2003 R2
> > >> >> > >> server.
> > >> >> > >>
> > >> >> > >> I cannot load a x64 driver into the x32 servers by going into
> > >> >> > >> sharing ->
> > >> >> > >> additional drivers and tikcing the appropiate box for each
> > >> >> > >> printer.
> > >> >> > >> The
> > >> >> > >> error
> > >> >> > >> it generated is:
> > >> >> > >>
> > >> >> > >> "The specified location does not contain the driver HP LaserJert
> > >> >> > >> 1300
> > >> >> > >> PCL6
> > >> >> > >> for the required processor architecture.
> > >> >> > >>
> > >> >> > >> I note the suggestion about having two printers with the same
> > >> >> > >> name.
> > >> >> > >> I am
> > >> >> > >> slightly concerned, though we only have 60 or so users, thatwe
> > >> >> > >> may
> > >> >> > >> still
> > >> >> > >> get
> > >> >> > >> a print job clash; as we feed most of our stationary prints from
> > >> >> > >> our
> > >> >> > >> ERP
> > >> >> > >> to
> > >> >> > >> one rpinter.
> > >> >> > >>
> > >> >> > >> I did try to load the printer on the x64 R2 server, by choosing
> > >> >> > >> the
> > >> >> > >> ntprint.inf off the standard W2003 CD. However it failed with the
> > >> >> > >> same
> > >> >> > >> error
> > >> >> > >> as above.
> > >> >> > >>
> > >> >> > >> I could not find ntprint.inf on the R2 windows CD in the i386
> > >> >> > >> directory,
> > >> >> > >> but
> > >> >> > >> only in the pritners/nt4/i386 directory.
> > >> >> > >>
> > >> >> > >> No idea why this is seeming to be an issue for me. Any help much
> > >> >> > >> appreciated.
> > >> >> > >>
> > >> >> > >> "Charlie Russel - MVP" wrote:
> > >> >> > >>
> > >> >> > >>> There shouldn't be any problem loading x64 SP2 drivers on a
> > >> >> > >>> 32-bit
> > >> >> > >>> R2
> > >> >> > >>> server. Nothing prohibits it that I'm aware of. Obviously, the
> > >> >> > >>> printers
> > >> >> > >>> have
> > >> >> > >>> to have the exact same name, but so far as I'm aware the
> > >> >> > >>> instructions
> > >> >> > >>> that
> > >> >> > >>> are on my blog should still be accurate and working. If there's
> > >> >> > >>> a
> > >> >> > >>> failure,
> > >> >> > >>> it would be most helpful if we could go know the exact steps and
> > >> >> > >>> the
> > >> >> > >>> exact
> > >> >> > >>> failure message.
> > >> >> > >>>
> > >> >> > >>> Beyond that, there's also no reason you can't have separate
> > >> >> > >>> printers on
> > >> >> > >>> separate servers pointing to the same physical printer when it's
> > >> >> > >>> network
> > >> >> > >>> connected. The only real concern is that you can have print jobs
> > >> >> > >>> competing
> > >> >> > >>> for the printer, since they don't know about each other. But on
> > >> >> > >>> a
> > >> >> > >>> small
> > >> >> > >>> LAN?
> > >> >> > >>> I doubt it will be a problem.
> > >> >> > >>>
> > >> >> > >>> --
> > >> >> > >>> Charlie.
> > >> >> > >>> http://msmvps.com/blogs/xperts64
> > >> >> > >>>
> > >> >> > >>> "Lewej" <Lewej@discussions.microsoft.com> wrote in message
> > >> >> > >>> news:882B264B-9F6B-479A-BA01-C0F2553B3450@microsoft.com...
> > >> >> > >>> > Hi
> > >> >> > >>> > We have a new W2003 R2 server on our small W2003 SP2 lan.
> > >> >> > >>> > I cannot load any x64 print drivers. I have also tried the
> > >> >> > >>> > suggestion
> > >> >> > >>> > on a
> > >> >> > >>> > blog to use the ntprint.inf, but that did not work.
> > >> >> > >>> > I cannot load the x64 on the non R2 servers, or on the R2
> > >> >> > >>> > server.
> > >> >> > >>> > I CAN set up an additional TCP/IP port and then the driver for
> > >> >> > >>> > that on
> > >> >> > >>> > the
> > >> >> > >>> > R2, but that means I have two printers loaded with different
> > >> >> > >>> > drivers
> > >> >> > >>> > using
> > >> >> > >>> > one IP address.
> > >> >> > >>> >
> > >> >> > >>> > Is there any way i can just load the x64 drivers on the X64
> > >> >> > >>> > box,
> > >> >> > >>> > while
> > >> >> > >>> > the
> > >> >> > >>> > same printer is loaded for 32bit on the W2003 32bit boxes?
> > >> >> > >>> >
> > >> >> > >>> > TIA
> > >> >> > >>> >
> > >> >> > >>> > Lewej
> > >> >> > >>>
> > >> >> > >
> > >> >> > >
> > >> >> >
> > >>
> > >>
> > >>
> >
> >
> >
I know this is late but I would try using printmig.exe to move or install
your printers if they were on a 32-bit system going to a 64-bit system. It
might be worth a try.
"Lewej" wrote:
> Thanks for all you help
>
> "Alan Morris [MSFT]" wrote:
>
> > Schema has no affect on printing. The R2 schema does allow one to deploy
> > printer connections to the desktop rather than having to browse the network
> > or know the print server name.
> >
> >
> >
> > --
> > Alan Morris
> > Windows Printing Team
> > Search the Microsoft Knowledge Base here:
> > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > "Lewej" <Lewej@discussions.microsoft.com> wrote in message
> > news:0817A271-A5C5-4A23-9BC0-F6AA35CB97FD@microsoft.com...
> > > Hi Alan
> > > Thanks for the response - sounds very useful. I did get things going
> > > again,
> > > but it took a while (reloaded all drivers and rebooted every device!)
> > > Do you think I should update the schema on my x86 W2003 servers? The new
> > > x64
> > > server will be doing some printing for our ERP. Could this have been part
> > > of
> > > the problem?
> > > Thanks again
> > > Lewej.
> > >
> > > "Alan Morris [MSFT]" wrote:
> > >
> > >> If you have a dump file of the spooler process failing we can attempt to
> > >> identify the print driver which fails
> > >>
> > >> look for a *.dmp file around the time of the spooler failure. Load the
> > >> file
> > >> using the ntsd debugger (I think this is in system32 on Server 2003, if
> > >> not
> > >> copy it from an XP machine)
> > >>
> > >> ntsd -z dumpfilename
> > >>
> > >> type k after you get the prompt and look for the driver binary name on
> > >> the
> > >> top of the stack trace. ntdll and kernel32 are not print driver files.
> > >>
> > >>
> > >> If the dump file does not exist look for a drwtsn32.log in the \windows
> > >> directory. Look for fault in the log file.
> > >>
> > >>
> > >> --
> > >> Alan Morris
> > >> Windows Printing Team
> > >> Search the Microsoft Knowledge Base here:
> > >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >>
> > >> This posting is provided "AS IS" with no warranties, and confers no
> > >> rights.
> > >>
> > >> "Lewej" <Lewej@discussions.microsoft.com> wrote in message
> > >> news:72D2C72C-BC62-4FD8-ADDF-C7B0562535D7@microsoft.com...
> > >> > Hi
> > >> > Well I managed to kill pritning for half a day here, and now it is
> > >> > working
> > >> > really inconsistently, which is causing a few words!!
> > >> > I have switched the x64 server off, and reloaded all drivers, but is
> > >> > still
> > >> > seems well stuffed up.
> > >> > Is there any other thing I can do to clear out all the invalid printer
> > >> > setting,s and try and get my netwoprk back to what it was last
> > >> > Wednesday?
> > >> > TIA
> > >> > Lewej
> > >> >
> > >> > "Lewej" wrote:
> > >> >
> > >> >> Hi
> > >> >> Thanks to both for the explanations.
> > >> >> Cheers
> > >> >> Lewej
> > >> >>
> > >> >> "Charlie Russel - MVP" wrote:
> > >> >>
> > >> >> > Alan is absolutely correct and points to the issue: the _drivers_
> > >> >> > must
> > >> >> > have
> > >> >> > the exact same name. The problem is that there isn't a 1300 driver
> > >> >> > for
> > >> >> > x64
> > >> >> > included in the default OS. If you have one from HP directly, you
> > >> >> > need
> > >> >> > to
> > >> >> > point to that driver, not NTPrint.INF. Or, you need to use a
> > >> >> > compatible
> > >> >> > driver that can be used across both platforms. Check ntprint.inf for
> > >> >> > each
> > >> >> > platform and verify a driver you can use that is the same name. (you
> > >> >> > can
> > >> >> > open ntprint.inf up with any pure ASCII text editor. Just be
> > >> >> > careful.)
> > >> >> >
> > >> >> > --
> > >> >> > Charlie.
> > >> >> > http://msmvps.com/xperts64
> > >> >> > http://mvp.support.microsoft.com/profile/charlie.russel
> > >> >> >
> > >> >> >
> > >> >> > "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
> > >> >> > news:%23gyqHXKmHHA.960@TK2MSFTNGP03.phx.gbl...
> > >> >> > >I do this once or twice a week. The driver names have to be the
> > >> >> > >same
> > >> >> > >for
> > >> >> > >the x86 clients to install the x86 drivers installed on the x64
> > >> >> > >server.
> > >> >> > >x64 printer servers are the best
> > >> >> > >
> > >> >> > > Follow the instructions
> > >> >> > > http://msmvps.com/blogs/xperts64/archive/2005/08/05/61685.aspx
> > >> >> > >
> > >> >> > > When adding cross arch drivers you need to point to the correct
> > >> >> > > infs
> > >> >> > > and
> > >> >> > > files.
> > >> >> > >
> > >> >> > > Perform this operation first using some of the inbox drivers, then
> > >> >> > > perform
> > >> >> > > this using Vendor drivers.
> > >> >> > >
> > >> >> > > Point to the Vendor x64 inf for the printer, point to the x64 OS
> > >> >> > > core
> > >> >> > > drivers that the printer requires, point to the Vendor x64 driver
> > >> >> > > files.
> > >> >> > >
> > >> >> > > --
> > >> >> > > Alan Morris
> > >> >> > > Windows Printing Team
> > >> >> > > Search the Microsoft Knowledge Base here:
> > >> >> > > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >> >> > >
> > >> >> > > This posting is provided "AS IS" with no warranties, and confers
> > >> >> > > no
> > >> >> > > rights.
> > >> >> > >
> > >> >> > > "Lewej" <Lewej@discussions.microsoft.com> wrote in message
> > >> >> > > news:FD71FFF2-B365-4118-A742-3E327CD3C2D6@microsoft.com...
> > >> >> > >> Thanks for the response.
> > >> >> > >>
> > >> >> > >> To clarify we have five W2003 SP2 servers (non R2), and one x64
> > >> >> > >> W2003 R2
> > >> >> > >> server.
> > >> >> > >>
> > >> >> > >> I cannot load a x64 driver into the x32 servers by going into
> > >> >> > >> sharing ->
> > >> >> > >> additional drivers and tikcing the appropiate box for each
> > >> >> > >> printer.
> > >> >> > >> The
> > >> >> > >> error
> > >> >> > >> it generated is:
> > >> >> > >>
> > >> >> > >> "The specified location does not contain the driver HP LaserJert
> > >> >> > >> 1300
> > >> >> > >> PCL6
> > >> >> > >> for the required processor architecture.
> > >> >> > >>
> > >> >> > >> I note the suggestion about having two printers with the same
> > >> >> > >> name.
> > >> >> > >> I am
> > >> >> > >> slightly concerned, though we only have 60 or so users, thatwe
> > >> >> > >> may
> > >> >> > >> still
> > >> >> > >> get
> > >> >> > >> a print job clash; as we feed most of our stationary prints from
> > >> >> > >> our
> > >> >> > >> ERP
> > >> >> > >> to
> > >> >> > >> one rpinter.
> > >> >> > >>
> > >> >> > >> I did try to load the printer on the x64 R2 server, by choosing
> > >> >> > >> the
> > >> >> > >> ntprint.inf off the standard W2003 CD. However it failed with the
> > >> >> > >> same
> > >> >> > >> error
> > >> >> > >> as above.
> > >> >> > >>
> > >> >> > >> I could not find ntprint.inf on the R2 windows CD in the i386
> > >> >> > >> directory,
> > >> >> > >> but
> > >> >> > >> only in the pritners/nt4/i386 directory.
> > >> >> > >>
> > >> >> > >> No idea why this is seeming to be an issue for me. Any help much
> > >> >> > >> appreciated.
> > >> >> > >>
> > >> >> > >> "Charlie Russel - MVP" wrote:
> > >> >> > >>
> > >> >> > >>> There shouldn't be any problem loading x64 SP2 drivers on a
> > >> >> > >>> 32-bit
> > >> >> > >>> R2
> > >> >> > >>> server. Nothing prohibits it that I'm aware of. Obviously, the
> > >> >> > >>> printers
> > >> >> > >>> have
> > >> >> > >>> to have the exact same name, but so far as I'm aware the
> > >> >> > >>> instructions
> > >> >> > >>> that
> > >> >> > >>> are on my blog should still be accurate and working. If there's
> > >> >> > >>> a
> > >> >> > >>> failure,
> > >> >> > >>> it would be most helpful if we could go know the exact steps and
> > >> >> > >>> the
> > >> >> > >>> exact
> > >> >> > >>> failure message.
> > >> >> > >>>
> > >> >> > >>> Beyond that, there's also no reason you can't have separate
> > >> >> > >>> printers on
> > >> >> > >>> separate servers pointing to the same physical printer when it's
> > >> >> > >>> network
> > >> >> > >>> connected. The only real concern is that you can have print jobs
> > >> >> > >>> competing
> > >> >> > >>> for the printer, since they don't know about each other. But on
> > >> >> > >>> a
> > >> >> > >>> small
> > >> >> > >>> LAN?
> > >> >> > >>> I doubt it will be a problem.
> > >> >> > >>>
> > >> >> > >>> --
> > >> >> > >>> Charlie.
> > >> >> > >>> http://msmvps.com/blogs/xperts64
> > >> >> > >>>
> > >> >> > >>> "Lewej" <Lewej@discussions.microsoft.com> wrote in message
> > >> >> > >>> news:882B264B-9F6B-479A-BA01-C0F2553B3450@microsoft.com...
> > >> >> > >>> > Hi
> > >> >> > >>> > We have a new W2003 R2 server on our small W2003 SP2 lan.
> > >> >> > >>> > I cannot load any x64 print drivers. I have also tried the
> > >> >> > >>> > suggestion
> > >> >> > >>> > on a
> > >> >> > >>> > blog to use the ntprint.inf, but that did not work.
> > >> >> > >>> > I cannot load the x64 on the non R2 servers, or on the R2
> > >> >> > >>> > server.
> > >> >> > >>> > I CAN set up an additional TCP/IP port and then the driver for
> > >> >> > >>> > that on
> > >> >> > >>> > the
> > >> >> > >>> > R2, but that means I have two printers loaded with different
> > >> >> > >>> > drivers
> > >> >> > >>> > using
> > >> >> > >>> > one IP address.
> > >> >> > >>> >
> > >> >> > >>> > Is there any way i can just load the x64 drivers on the X64
> > >> >> > >>> > box,
> > >> >> > >>> > while
> > >> >> > >>> > the
> > >> >> > >>> > same printer is loaded for 32bit on the W2003 32bit boxes?
> > >> >> > >>> >
> > >> >> > >>> > TIA
> > >> >> > >>> >
> > >> >> > >>> > Lewej
> > >> >> > >>>
> > >> >> > >
> > >> >> > >
> > >> >> >
> > >>
> > >>
> > >>
> >
> >
> >
