Accessing ACCPAC from Terminal Server is slow

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andrew

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Hi All

For last couple of weeks accessing accpac got slow from terminal server. I
have checked under performance and PF usage is 1.89GB processor usage is
fine. We have 4GB Ram and there is good enough hard disk space.

I have also notices that logging into Terminal server is also slow. I
rebooted the server which worked untill all the user logged back in.

We have a server where accpac is installed only desktop version is installed
in Terminal Server where everybody access accpac from. But when we connect
directly to accpac server, accpac runs fine which indicates that the issue
lies somewhere in Terminal Server.

Can someone please help me with this.
Andrew
 
Re: Accessing ACCPAC from Terminal Server is slow

Hi,

How many user sessions are up before the slowness is observed?

--
Thanks,
Priya.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"andrew" <andrew@discussions.microsoft.com> wrote in message
news:199C7D31-9E03-4851-80C9-191503124CC6@microsoft.com...
> Hi All
>
> For last couple of weeks accessing accpac got slow from terminal server. I
> have checked under performance and PF usage is 1.89GB processor usage is
> fine. We have 4GB Ram and there is good enough hard disk space.
>
> I have also notices that logging into Terminal server is also slow. I
> rebooted the server which worked untill all the user logged back in.
>
> We have a server where accpac is installed only desktop version is
> installed
> in Terminal Server where everybody access accpac from. But when we connect
> directly to accpac server, accpac runs fine which indicates that the issue
> lies somewhere in Terminal Server.
>
> Can someone please help me with this.
> Andrew
 
Re: Accessing ACCPAC from Terminal Server is slow

Thank you for your reply

Well maybe 15 users, but we have dual processor and 4GB ram and over 4GB PF
allocated. So i don't think 15 to 20 user is any issue for the system. Just
add to this some of the times we see this error message while logging into to
accpac from Terminal Server " this action cannot be completed because the
other program is busy. Choose switch to the activate the busy program and
correct the problem"

Please let me know what can I do. Thank you
Andrew

"Priya Raghavan [MSFT]" wrote:

> Hi,
>
> How many user sessions are up before the slowness is observed?
>
> --
> Thanks,
> Priya.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "andrew" <andrew@discussions.microsoft.com> wrote in message
> news:199C7D31-9E03-4851-80C9-191503124CC6@microsoft.com...
> > Hi All
> >
> > For last couple of weeks accessing accpac got slow from terminal server. I
> > have checked under performance and PF usage is 1.89GB processor usage is
> > fine. We have 4GB Ram and there is good enough hard disk space.
> >
> > I have also notices that logging into Terminal server is also slow. I
> > rebooted the server which worked untill all the user logged back in.
> >
> > We have a server where accpac is installed only desktop version is
> > installed
> > in Terminal Server where everybody access accpac from. But when we connect
> > directly to accpac server, accpac runs fine which indicates that the issue
> > lies somewhere in Terminal Server.
> >
> > Can someone please help me with this.
> > Andrew
>
>
 
Re: Accessing ACCPAC from Terminal Server is slow

Hi

I have noticed one more thing, we logging into Terminal server i get and
small icon with usrlogon.cmd. It stays there for 15 sec and then logs in. We
have 2 terminal server and both the terminal server doing the same.

Please help.

"andrew" wrote:

> Thank you for your reply
>
> Well maybe 15 users, but we have dual processor and 4GB ram and over 4GB PF
> allocated. So i don't think 15 to 20 user is any issue for the system. Just
> add to this some of the times we see this error message while logging into to
> accpac from Terminal Server " this action cannot be completed because the
> other program is busy. Choose switch to the activate the busy program and
> correct the problem"
>
> Please let me know what can I do. Thank you
> Andrew
>
> "Priya Raghavan [MSFT]" wrote:
>
> > Hi,
> >
> > How many user sessions are up before the slowness is observed?
> >
> > --
> > Thanks,
> > Priya.
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > "andrew" <andrew@discussions.microsoft.com> wrote in message
> > news:199C7D31-9E03-4851-80C9-191503124CC6@microsoft.com...
> > > Hi All
> > >
> > > For last couple of weeks accessing accpac got slow from terminal server. I
> > > have checked under performance and PF usage is 1.89GB processor usage is
> > > fine. We have 4GB Ram and there is good enough hard disk space.
> > >
> > > I have also notices that logging into Terminal server is also slow. I
> > > rebooted the server which worked untill all the user logged back in.
> > >
> > > We have a server where accpac is installed only desktop version is
> > > installed
> > > in Terminal Server where everybody access accpac from. But when we connect
> > > directly to accpac server, accpac runs fine which indicates that the issue
> > > lies somewhere in Terminal Server.
> > >
> > > Can someone please help me with this.
> > > Andrew
> >
> >
 
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