usrlogon.cmd window appears for 15 sec

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andrew

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Hi all

We have two Terminal server one host Accpac and the other hosts Crystal
report app. From last 2 weeks access from Terminal server has been slow. As a
trouble shooting steps I did the following:

1. Defrag and virus check.
2. Restarted server.
3. Disk cleanup.
4. Checked the registry entry for Accpac application.

All checked out well. Today i have also noticed that when I log in a window
usrlogon.cmd apears for 15 sec before it logs me in. It happens for both the
Terminal Server. Logging into other servers are fine.

Please help
Andrew
 
Re: usrlogon.cmd window appears for 15 sec

I dont think usrlogon.cmd is an issue here - it would probably be a startup
logon script.

Does AccPac do any enumeration of sessions or printers or devices or drives?
As the user sessions increase these resource counts would also increase.
So, the sessions might see a slowness when these resources are being
enumerated.

If some of these resources are not needed, (Eg: printers), can you disable
them and see if it improves perf?

--
Thanks,
Priya.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"andrew" <andrew@discussions.microsoft.com> wrote in message
news:15F7A3E7-38A0-47CB-873C-35F392160532@microsoft.com...
> Hi all
>
> We have two Terminal server one host Accpac and the other hosts Crystal
> report app. From last 2 weeks access from Terminal server has been slow.
> As a
> trouble shooting steps I did the following:
>
> 1. Defrag and virus check.
> 2. Restarted server.
> 3. Disk cleanup.
> 4. Checked the registry entry for Accpac application.
>
> All checked out well. Today i have also noticed that when I log in a
> window
> usrlogon.cmd apears for 15 sec before it logs me in. It happens for both
> the
> Terminal Server. Logging into other servers are fine.
>
> Please help
> Andrew
 
Re: usrlogon.cmd window appears for 15 sec

Thank you for your reply

I solved the issue. Actually the secondary dns was an unknow dns address so
I changed to a know dns address i know.

Which is raises some question as why it would creat a slowdown as i thought
if the first dns address i correct it wouldn't check the second one. But
anyway things are good now.

Andrew

"Priya Raghavan [MSFT]" wrote:

> I dont think usrlogon.cmd is an issue here - it would probably be a startup
> logon script.
>
> Does AccPac do any enumeration of sessions or printers or devices or drives?
> As the user sessions increase these resource counts would also increase.
> So, the sessions might see a slowness when these resources are being
> enumerated.
>
> If some of these resources are not needed, (Eg: printers), can you disable
> them and see if it improves perf?
>
> --
> Thanks,
> Priya.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "andrew" <andrew@discussions.microsoft.com> wrote in message
> news:15F7A3E7-38A0-47CB-873C-35F392160532@microsoft.com...
> > Hi all
> >
> > We have two Terminal server one host Accpac and the other hosts Crystal
> > report app. From last 2 weeks access from Terminal server has been slow.
> > As a
> > trouble shooting steps I did the following:
> >
> > 1. Defrag and virus check.
> > 2. Restarted server.
> > 3. Disk cleanup.
> > 4. Checked the registry entry for Accpac application.
> >
> > All checked out well. Today i have also noticed that when I log in a
> > window
> > usrlogon.cmd apears for 15 sec before it logs me in. It happens for both
> > the
> > Terminal Server. Logging into other servers are fine.
> >
> > Please help
> > Andrew
>
>
 
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