VSS and Storage Server backup

[Lina]

Hello all,

I am facing a problem with NTbackup, VSS and System State backup. No matter
if it performs a scheduled or immediate backup, the process freezes and never
ends. There is no error in the backup log (it's like the process is waiting
for something) and the only messages that appear in Event Viewer are VSS
related

"Unexpected error DeviceIoControl" "hr = 0x80070057" Event id 12289 Source VSS

Event id 12298, 12310 Source VSS
Volume Shadow Copy Service error: The I/O writes cannot be held during the
shadow copy creation period on volume C:\. The volume index in the shadow
copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
Release[0x80042314], OnRun[0x00000000].

etc.

Please note that the problem occurs only when System State is selected for
backup. I all other cases backup finishes without problems.

We have tried several things:

Install the latest NTBackup executable
Install the following VSS update:

A new Volume Shadow Copy Service update is now available that fixes various
Volume Shadow Copy Service problems in Windows Server 2003
http://support.microsoft.com/?id=913648

Run "vssadmin list writers" with no errors

The system is a Windows 2003 R2 Server with no SQL or MSDE installed
(although there are SPS services installed).

Any suggestion is most welcomed!

Thanks in advance

 

[Robert L. \(MS-MVP\)]

Re: VSS and Storage Server backup

You may want to rebuild the VSS. This post may help.

How to rebuild VSSYou may want to Rename the System Volume Information
Folder that will rebuild the VSS. The following case is regarding the
problem of backing up VSS, ...
www.chicagotech.net/netforums/viewtopic.php?t=2751&sid=65b6c8b3c567d82d19a13930483f52db


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Lina" <Lina@discussions.microsoft.com> wrote in message
news:AD525E4C-4879-4ADE-BAC6-62B72E1041D9@microsoft.com...
> Hello all,
>
> I am facing a problem with NTbackup, VSS and System State backup. No
> matter
> if it performs a scheduled or immediate backup, the process freezes and
> never
> ends. There is no error in the backup log (it's like the process is
> waiting
> for something) and the only messages that appear in Event Viewer are VSS
> related
>
> "Unexpected error DeviceIoControl" "hr = 0x80070057" Event id 12289 Source
> VSS
>
> Event id 12298, 12310 Source VSS
> Volume Shadow Copy Service error: The I/O writes cannot be held during the
> shadow copy creation period on volume C:\. The volume index in the shadow
> copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
> Release[0x80042314], OnRun[0x00000000].
>
> etc.
>
> Please note that the problem occurs only when System State is selected for
> backup. I all other cases backup finishes without problems.
>
> We have tried several things:
>
> Install the latest NTBackup executable
> Install the following VSS update:
>
> A new Volume Shadow Copy Service update is now available that fixes
> various
> Volume Shadow Copy Service problems in Windows Server 2003
> http://support.microsoft.com/?id=913648
>
> Run "vssadmin list writers" with no errors
>
> The system is a Windows 2003 R2 Server with no SQL or MSDE installed
> (although there are SPS services installed).
>
> Any suggestion is most welcomed!
>
> Thanks in advance

 

[Lina]

Re: VSS and Storage Server backup

Thanks for the suggestion Robert!

I will try it and let you know although I find it a little risky to rename a
system folder .

Rgds

"Robert L. (MS-MVP)" wrote:

> You may want to rebuild the VSS. This post may help.
>
> How to rebuild VSSYou may want to Rename the System Volume Information
> Folder that will rebuild the VSS. The following case is regarding the
> problem of backing up VSS, ...
> www.chicagotech.net/netforums/viewtopic.php?t=2751&sid=65b6c8b3c567d82d19a13930483f52db
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Lina" <Lina@discussions.microsoft.com> wrote in message
> news:AD525E4C-4879-4ADE-BAC6-62B72E1041D9@microsoft.com...
> > Hello all,
> >
> > I am facing a problem with NTbackup, VSS and System State backup. No
> > matter
> > if it performs a scheduled or immediate backup, the process freezes and
> > never
> > ends. There is no error in the backup log (it's like the process is
> > waiting
> > for something) and the only messages that appear in Event Viewer are VSS
> > related
> >
> > "Unexpected error DeviceIoControl" "hr = 0x80070057" Event id 12289 Source
> > VSS
> >
> > Event id 12298, 12310 Source VSS
> > Volume Shadow Copy Service error: The I/O writes cannot be held during the
> > shadow copy creation period on volume C:\. The volume index in the shadow
> > copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
> > Release[0x80042314], OnRun[0x00000000].
> >
> > etc.
> >
> > Please note that the problem occurs only when System State is selected for
> > backup. I all other cases backup finishes without problems.
> >
> > We have tried several things:
> >
> > Install the latest NTBackup executable
> > Install the following VSS update:
> >
> > A new Volume Shadow Copy Service update is now available that fixes
> > various
> > Volume Shadow Copy Service problems in Windows Server 2003
> > http://support.microsoft.com/?id=913648
> >
> > Run "vssadmin list writers" with no errors
> >
> > The system is a Windows 2003 R2 Server with no SQL or MSDE installed
> > (although there are SPS services installed).
> >
> > Any suggestion is most welcomed!
> >
> > Thanks in advance
>
>