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Re: Backup Error 0x80070002
Hi, After reviewing these posts and the date that they were entered i am
astonished that there is STILL no solution to what is a very serious problem.
I have reloaded Vista several times and have no problem doing a files backup,
i have not been able to do a new full system backup because of this error
since last reinstallation due to the 8007002 code. I have changed the system
by adding new software but cannot do a new full backup. Time to cosider
leopard and time tunnel if you guys cant get this bug sorted.
"fishhead" wrote:
>
> Nader;2778548 Wrote:
> > Sure, Microsoft case No. 1032216676
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> > > At the very least, Backup should ignore this and proceed normally
> > instead of
> > > stopping altogether. We have a bug for this based on the previous
> > customer's
> > > complaint, and I've updated the bug with your report. I'll see about
> > getting
> > > another bug logged about leaving the registry remnants behind.
> > >
> > > Do you mind giving me your case number? I'd be interested in
> > reviewing the
> > > details.
> > >
> > > Jill
> > >
> > > --
> > > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > >
> > > Want to learn more about Windows file and storage technologies? Visit
> > our
> > > team blog at http://blogs.technet.com/filecab/default.aspx.
> > >
> > >
> > > "Nader" <Nader@discussions.microsoft.com> wrote in message
> > >
> > news:E7AE5476-5B49-471D-9465-777A967FCC2A@microsoft.com...
> > > > You were right. I have carefully examined the registry (using
> > regedit)
> > > > and
> > > > deleted two keys in the
> > HKEY_LOCAL_MACHINE/Software//Microsoft/Windows
> > > > NT/CurrentVersion/ProfileList. One ended with .bak and another
> > unknown
> > > > which
> > > > is very likely for an account that I have created with admin class,
> > then
> > > > deleted it as per Microsoft suggestion.
> > > >
> > > > It looks like adding and deleting users need further examination
> > by
> > > > Microsoft as it leaves keys in the Registry.
> > > >
> > > > Thanks anyway.
> > > >
> > > > "Jill Zoeller [MSFT]" wrote:
> > > >
> > > >> I take it they have your logs and are reviewing them now?
> > > >>
> > > >> If it helps, we just tracked down the same error code (0x80070002)
> > but I
> > > >> don't think it was the same message text. The problem was that
> > backup
> > > >> failed
> > > >> to find a user profile path in the registry. What we think
> > happened is an
> > > >> account was created, used to log on at least once, then the whole
> > home
> > > >> directory was deleted. The user was pretty registry-savvy and
> > cleared out
> > > >> some old profiles on his own and solved the problem. This however
> > might
> > > >> not
> > > >> be the same problem you're having.
> > > >>
> > > >> --
> > > >> This posting is provided "AS IS" with no warranties, and confers
> > no
> > > >> rights.
> > > >>
> > > >> Want to learn more about Windows file and storage technologies?
> > Visit our
> > > >> team blog at http://blogs.technet.com/filecab/default.aspx.
> > > >>
> > > >>
> > > >> "Nader" <Nader@discussions.microsoft.com> wrote in message
> > > >> news:2E29F101-966B-418F-9201-BEB37F05FB3A@microsoft.com...
> > > >> > Identical to Armstrong108 case. Microsoft technical support
> > have
> > > >> > suggested
> > > >> > similar steps as you have indicated. I am awaiting their
> > reply.
> > > >> >
> > > >> > "Jill Zoeller [MSFT]" wrote:
> > > >> >
> > > >> >> I don't think I ever heard from the original poster. Can you
> > tell me
> > > >> >> the
> > > >> >> exact error message text you're seeing?
> > > >> >>
> > > >> >> --
> > > >> >> This posting is provided "AS IS" with no warranties, and
> > confers no
> > > >> >> rights.
> > > >> >>
> > > >> >> Want to learn more about Windows file and storage technologies?
> > Visit
> > > >> >> our
> > > >> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> > > >> >>
> > > >> >>
> > > >> >> "Nader" <Nader@discussions.microsoft.com> wrote in message
> > > >> >> news:3D1BEBFF-50B2-4E84-882A-7ABBADD982BA@microsoft.com...
> > > >> >> > Hi, I have exactly same problem trying to backup files on
> > Vista
> > > >> >> > Ultimate.
> > > >> >> > No
> > > >> >> > problem backing-up entire PC. Did you manage to resolve
> > file
> > > >> >> > backup?
> > > >> >> > If
> > > >> >> > so,
> > > >> >> > how?
> > > >> >> >
> > > >> >> > "Armstrong108" wrote:
> > > >> >> >
> > > >> >> >> I was doing a file backup.
> > > >> >> >>
> > > >> >> >> "Jill Zoeller [MSFT]" wrote:
> > > >> >> >>
> > > >> >> >> > Can you clarify whether you are using File Backup (Back up
> > files
> > > >> >> >> > button) or
> > > >> >> >> > Complete PC Backup (Back up computer button)?
> > > >> >> >> >
> > > >> >> >> >
> > > >> >> >> >
> > > >> >> >> > --
> > > >> >> >> > This posting is provided "AS IS" with no warranties, and
> > confers
> > > >> >> >> > no
> > > >> >> >> > rights.
> > > >> >> >> >
> > > >> >> >> > Want to learn more about Windows file and storage
> > technologies?
> > > >> >> >> > Visit
> > > >> >> >> > our
> > > >> >> >> > team blog at
> > http://blogs.technet.com/filecab/default.aspx.
> > > >> >> >> > "Armstrong108" <Armstrong108@discussions.microsoft.com>
> > wrote in
> > > >> >> >> > message
> > > >> >> >> >
> > news:5003A48E-6053-47A8-A8BA-1C961FCDCD28@microsoft.com...
> > > >> >> >> > >I was using backup in Windows Vista RTM to back up files
> > on a
> > > >> >> >> > >DVD
> > > >> >> >> > >and
> > > >> >> >> > >it
> > > >> >> >> > >was
> > > >> >> >> > > on "Creating a shadow copy", when I got an error. The
> > error was
> > > >> >> >> > > "The
> > > >> >> >> > > system
> > > >> >> >> > > cannot find the file specified", with the error code of
> > > >> >> >> > > 0x80070002.
> > > >> >> >> > > Does
> > > >> >> >> > > anyone know how to solve this problem?
> >
> > I have the same problem. One successful backup, then at the next
> > attempt the backup fails with the error code "Backup Error 0x80070002"
> > I have Vista Home Premium.
> > I have purged the registry of all references to a deleted user, and I
> > have tried to create the asr.log file according to the directions
> > previously given but no file appears (c:\asr.log).
> > Any help appreciated.
> > Thanks
> > Fishhead
>
>
> --
> fishhead
> ------------------------------------------------------------------------
> fishhead's Profile: http://forums.techarena.in/member.php?userid=33384
> View this thread: http://forums.techarena.in/showthread.php?t=715307
>
> http://forums.techarena.in
>
>
Hi, After reviewing these posts and the date that they were entered i am
astonished that there is STILL no solution to what is a very serious problem.
I have reloaded Vista several times and have no problem doing a files backup,
i have not been able to do a new full system backup because of this error
since last reinstallation due to the 8007002 code. I have changed the system
by adding new software but cannot do a new full backup. Time to cosider
leopard and time tunnel if you guys cant get this bug sorted.
"fishhead" wrote:
>
> Nader;2778548 Wrote:
> > Sure, Microsoft case No. 1032216676
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> > > At the very least, Backup should ignore this and proceed normally
> > instead of
> > > stopping altogether. We have a bug for this based on the previous
> > customer's
> > > complaint, and I've updated the bug with your report. I'll see about
> > getting
> > > another bug logged about leaving the registry remnants behind.
> > >
> > > Do you mind giving me your case number? I'd be interested in
> > reviewing the
> > > details.
> > >
> > > Jill
> > >
> > > --
> > > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > >
> > > Want to learn more about Windows file and storage technologies? Visit
> > our
> > > team blog at http://blogs.technet.com/filecab/default.aspx.
> > >
> > >
> > > "Nader" <Nader@discussions.microsoft.com> wrote in message
> > >
> > news:E7AE5476-5B49-471D-9465-777A967FCC2A@microsoft.com...
> > > > You were right. I have carefully examined the registry (using
> > regedit)
> > > > and
> > > > deleted two keys in the
> > HKEY_LOCAL_MACHINE/Software//Microsoft/Windows
> > > > NT/CurrentVersion/ProfileList. One ended with .bak and another
> > unknown
> > > > which
> > > > is very likely for an account that I have created with admin class,
> > then
> > > > deleted it as per Microsoft suggestion.
> > > >
> > > > It looks like adding and deleting users need further examination
> > by
> > > > Microsoft as it leaves keys in the Registry.
> > > >
> > > > Thanks anyway.
> > > >
> > > > "Jill Zoeller [MSFT]" wrote:
> > > >
> > > >> I take it they have your logs and are reviewing them now?
> > > >>
> > > >> If it helps, we just tracked down the same error code (0x80070002)
> > but I
> > > >> don't think it was the same message text. The problem was that
> > backup
> > > >> failed
> > > >> to find a user profile path in the registry. What we think
> > happened is an
> > > >> account was created, used to log on at least once, then the whole
> > home
> > > >> directory was deleted. The user was pretty registry-savvy and
> > cleared out
> > > >> some old profiles on his own and solved the problem. This however
> > might
> > > >> not
> > > >> be the same problem you're having.
> > > >>
> > > >> --
> > > >> This posting is provided "AS IS" with no warranties, and confers
> > no
> > > >> rights.
> > > >>
> > > >> Want to learn more about Windows file and storage technologies?
> > Visit our
> > > >> team blog at http://blogs.technet.com/filecab/default.aspx.
> > > >>
> > > >>
> > > >> "Nader" <Nader@discussions.microsoft.com> wrote in message
> > > >> news:2E29F101-966B-418F-9201-BEB37F05FB3A@microsoft.com...
> > > >> > Identical to Armstrong108 case. Microsoft technical support
> > have
> > > >> > suggested
> > > >> > similar steps as you have indicated. I am awaiting their
> > reply.
> > > >> >
> > > >> > "Jill Zoeller [MSFT]" wrote:
> > > >> >
> > > >> >> I don't think I ever heard from the original poster. Can you
> > tell me
> > > >> >> the
> > > >> >> exact error message text you're seeing?
> > > >> >>
> > > >> >> --
> > > >> >> This posting is provided "AS IS" with no warranties, and
> > confers no
> > > >> >> rights.
> > > >> >>
> > > >> >> Want to learn more about Windows file and storage technologies?
> > Visit
> > > >> >> our
> > > >> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> > > >> >>
> > > >> >>
> > > >> >> "Nader" <Nader@discussions.microsoft.com> wrote in message
> > > >> >> news:3D1BEBFF-50B2-4E84-882A-7ABBADD982BA@microsoft.com...
> > > >> >> > Hi, I have exactly same problem trying to backup files on
> > Vista
> > > >> >> > Ultimate.
> > > >> >> > No
> > > >> >> > problem backing-up entire PC. Did you manage to resolve
> > file
> > > >> >> > backup?
> > > >> >> > If
> > > >> >> > so,
> > > >> >> > how?
> > > >> >> >
> > > >> >> > "Armstrong108" wrote:
> > > >> >> >
> > > >> >> >> I was doing a file backup.
> > > >> >> >>
> > > >> >> >> "Jill Zoeller [MSFT]" wrote:
> > > >> >> >>
> > > >> >> >> > Can you clarify whether you are using File Backup (Back up
> > files
> > > >> >> >> > button) or
> > > >> >> >> > Complete PC Backup (Back up computer button)?
> > > >> >> >> >
> > > >> >> >> >
> > > >> >> >> >
> > > >> >> >> > --
> > > >> >> >> > This posting is provided "AS IS" with no warranties, and
> > confers
> > > >> >> >> > no
> > > >> >> >> > rights.
> > > >> >> >> >
> > > >> >> >> > Want to learn more about Windows file and storage
> > technologies?
> > > >> >> >> > Visit
> > > >> >> >> > our
> > > >> >> >> > team blog at
> > http://blogs.technet.com/filecab/default.aspx.
> > > >> >> >> > "Armstrong108" <Armstrong108@discussions.microsoft.com>
> > wrote in
> > > >> >> >> > message
> > > >> >> >> >
> > news:5003A48E-6053-47A8-A8BA-1C961FCDCD28@microsoft.com...
> > > >> >> >> > >I was using backup in Windows Vista RTM to back up files
> > on a
> > > >> >> >> > >DVD
> > > >> >> >> > >and
> > > >> >> >> > >it
> > > >> >> >> > >was
> > > >> >> >> > > on "Creating a shadow copy", when I got an error. The
> > error was
> > > >> >> >> > > "The
> > > >> >> >> > > system
> > > >> >> >> > > cannot find the file specified", with the error code of
> > > >> >> >> > > 0x80070002.
> > > >> >> >> > > Does
> > > >> >> >> > > anyone know how to solve this problem?
> >
> > I have the same problem. One successful backup, then at the next
> > attempt the backup fails with the error code "Backup Error 0x80070002"
> > I have Vista Home Premium.
> > I have purged the registry of all references to a deleted user, and I
> > have tried to create the asr.log file according to the directions
> > previously given but no file appears (c:\asr.log).
> > Any help appreciated.
> > Thanks
> > Fishhead
>
>
> --
> fishhead
> ------------------------------------------------------------------------
> fishhead's Profile: http://forums.techarena.in/member.php?userid=33384
> View this thread: http://forums.techarena.in/showthread.php?t=715307
>
> http://forums.techarena.in
>
>