Windows XP 64 bit SCSI Issues with adaptec 29160

[RicardoDaMonkey]

I'm having a strange problem.
XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
In disk manage ment it reports the disks as disk 0 and disk 1, and "flashes"
the information in the disk - its very quick but I can see the disk
information (looks sort of correct) for the brief portion of a second it is
show.

Windows XP 32 bit is fine with these disks.
When I use an adaptec 2940U2W, these disks are seen correctly.
I've also had this problem with an adaptec 19160.

I've only seen one error message in the event log. Source: VDS Basic
Provider. Description: Unexpected failure. Error code: 57@01010018

I tried a clean install of XP 64 bit and it got stuck very early on in setup
with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on adpu16-m..."

I've checked and flashed the bios on the 29160 to the latest (3.10).

My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.

Any suggestions or help would be appreciated

 

[Jane C]

Re: Windows XP 64 bit SCSI Issues with adaptec 29160

You would need specific x64 drivers for the card.

Unfortunately there do not appear to be any available from Adaptec.
http://www.adaptec.com/en-US/support/scsi/u160/ASC-29160N/index.htm

--
Jane, not plain 64 bit enabled
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User

"RicardoDaMonkey" <RicardoDaMonkey@discussions.microsoft.com> wrote in
message news:9BD65CED-078A-4AF4-A052-03FA39583A78@microsoft.com...
> I'm having a strange problem.
> XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
> In disk manage ment it reports the disks as disk 0 and disk 1, and
> "flashes"
> the information in the disk - its very quick but I can see the disk
> information (looks sort of correct) for the brief portion of a second it
> is
> show.
>
> Windows XP 32 bit is fine with these disks.
> When I use an adaptec 2940U2W, these disks are seen correctly.
> I've also had this problem with an adaptec 19160.
>
> I've only seen one error message in the event log. Source: VDS Basic
> Provider. Description: Unexpected failure. Error code: 57@01010018
>
> I tried a clean install of XP 64 bit and it got stuck very early on in
> setup
> with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on adpu16-m..."
>
> I've checked and flashed the bios on the 29160 to the latest (3.10).
>
> My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.
>
> Any suggestions or help would be appreciated

 

[Theo]

Re: Windows XP 64 bit SCSI Issues with adaptec 29160

It's strange your Adaptec cards don't work in Win x64. I've
been using a 29160N since the pre-release versions. The
u160 driver is listed in the "drvindex.inf" and there is a
"adpu160m.sys" drivers included in the OS CD.

Have you tried a different PCI slot?


RicardoDaMonkey wrote:
> I'm having a strange problem.
> XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
> In disk manage ment it reports the disks as disk 0 and disk 1, and "flashes"
> the information in the disk - its very quick but I can see the disk
> information (looks sort of correct) for the brief portion of a second it is
> show.
>
> Windows XP 32 bit is fine with these disks.
> When I use an adaptec 2940U2W, these disks are seen correctly.
> I've also had this problem with an adaptec 19160.
>
> I've only seen one error message in the event log. Source: VDS Basic
> Provider. Description: Unexpected failure. Error code: 57@01010018
>
> I tried a clean install of XP 64 bit and it got stuck very early on in setup
> with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on adpu16-m..."
>
> I've checked and flashed the bios on the 29160 to the latest (3.10).
>
> My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.
>
> Any suggestions or help would be appreciated

 

[RicardoDaMonkey]

RE: Windows XP 64 bit SCSI Issues with adaptec 29160

There is a workaround.

My system has 4 gb of ram installed - which is precisely why I am using 64
bit XP.

I removed 2 Gb of ram and lo and behold the drives are working correctly.

There is a bit of memory map jiggery pokery going on, that I am guessing the
hardware or driver does not like.
this blog has some information on this:
http://www.codinghorror.com/blog/archives/000811.html

How do I log a bug?
Note : the 29160 is natively supported by XP Pro 64 bit.


"RicardoDaMonkey" wrote:

> I'm having a strange problem.
> XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
> In disk manage ment it reports the disks as disk 0 and disk 1, and "flashes"
> the information in the disk - its very quick but I can see the disk
> information (looks sort of correct) for the brief portion of a second it is
> show.
>
> Windows XP 32 bit is fine with these disks.
> When I use an adaptec 2940U2W, these disks are seen correctly.
> I've also had this problem with an adaptec 19160.
>
> I've only seen one error message in the event log. Source: VDS Basic
> Provider. Description: Unexpected failure. Error code: 57@01010018
>
> I tried a clean install of XP 64 bit and it got stuck very early on in setup
> with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on adpu16-m..."
>
> I've checked and flashed the bios on the 29160 to the latest (3.10).
>
> My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.
>
> Any suggestions or help would be appreciated

 

[Charlie Russel - MVP]

Re: Windows XP 64 bit SCSI Issues with adaptec 29160

That's a pretty old card, and I suspect the driver doesn't know how to
handle exactly 4 GB. Also, if you have your BIOS set to re-map memory
addresses for PCI cards (to gain access to the full 4GB you have installed,
rather than ~3GB), that could also be affecting it.

The bug is against either the mobo BIOS (who are doing the remapping), or
Adaptec for the driver not handling it correctly. I'd start by updating to
the latest BIOS and then, assuming that doesn't get it, try querying
Adaptec.

The real problem is that a lot of hardware made assumptions about memory
address spaces, and in x64 those assumptions are no longer valid.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"RicardoDaMonkey" <RicardoDaMonkey@discussions.microsoft.com> wrote in
message news:5472C152-A7B1-4C49-9715-81E6D464C160@microsoft.com...
> There is a workaround.
>
> My system has 4 gb of ram installed - which is precisely why I am using 64
> bit XP.
>
> I removed 2 Gb of ram and lo and behold the drives are working correctly.
>
> There is a bit of memory map jiggery pokery going on, that I am guessing
> the
> hardware or driver does not like.
> this blog has some information on this:
> http://www.codinghorror.com/blog/archives/000811.html
>
> How do I log a bug?
> Note : the 29160 is natively supported by XP Pro 64 bit.
>
>
> "RicardoDaMonkey" wrote:
>
>> I'm having a strange problem.
>> XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
>> In disk manage ment it reports the disks as disk 0 and disk 1, and
>> "flashes"
>> the information in the disk - its very quick but I can see the disk
>> information (looks sort of correct) for the brief portion of a second it
>> is
>> show.
>>
>> Windows XP 32 bit is fine with these disks.
>> When I use an adaptec 2940U2W, these disks are seen correctly.
>> I've also had this problem with an adaptec 19160.
>>
>> I've only seen one error message in the event log. Source: VDS Basic
>> Provider. Description: Unexpected failure. Error code: 57@01010018
>>
>> I tried a clean install of XP 64 bit and it got stuck very early on in
>> setup
>> with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on adpu16-m..."
>>
>> I've checked and flashed the bios on the 29160 to the latest (3.10).
>>
>> My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.
>>
>> Any suggestions or help would be appreciated

 

[RicardoDaMonkey]

Re: Windows XP 64 bit SCSI Issues with adaptec 29160

Thanks Charlie - Im looking for an updated bios - there are a number , and I
will try that.

However the drivers are the native ones, actually supplied as part of
windows XP 64bit.
Its really strange that the older card - the adaptec 2940U2W works fine.

There are no newer drivers on the adaptec site - the adaptec site basically
says that the drivers supplied in XP 64 bit are all that is available.

I've disabled the bios settings for remapping and now the system sees 3Gb of
ram and now XP sees the disks properly.

So its looks like the drivers in windows XP 64 bit are buggy and need a fix,
as the 2940U2W ones work perfectly.





"Charlie Russel - MVP" wrote:

> That's a pretty old card, and I suspect the driver doesn't know how to
> handle exactly 4 GB. Also, if you have your BIOS set to re-map memory
> addresses for PCI cards (to gain access to the full 4GB you have installed,
> rather than ~3GB), that could also be affecting it.
>
> The bug is against either the mobo BIOS (who are doing the remapping), or
> Adaptec for the driver not handling it correctly. I'd start by updating to
> the latest BIOS and then, assuming that doesn't get it, try querying
> Adaptec.
>
> The real problem is that a lot of hardware made assumptions about memory
> address spaces, and in x64 those assumptions are no longer valid.
>
> --
> Charlie.
> http://msmvps.com/xperts64
> http://mvp.support.microsoft.com/profile/charlie.russel
>
>
> "RicardoDaMonkey" <RicardoDaMonkey@discussions.microsoft.com> wrote in
> message news:5472C152-A7B1-4C49-9715-81E6D464C160@microsoft.com...
> > There is a workaround.
> >
> > My system has 4 gb of ram installed - which is precisely why I am using 64
> > bit XP.
> >
> > I removed 2 Gb of ram and lo and behold the drives are working correctly.
> >
> > There is a bit of memory map jiggery pokery going on, that I am guessing
> > the
> > hardware or driver does not like.
> > this blog has some information on this:
> > http://www.codinghorror.com/blog/archives/000811.html
> >
> > How do I log a bug?
> > Note : the 29160 is natively supported by XP Pro 64 bit.
> >
> >
> > "RicardoDaMonkey" wrote:
> >
> >> I'm having a strange problem.
> >> XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
> >> In disk manage ment it reports the disks as disk 0 and disk 1, and
> >> "flashes"
> >> the information in the disk - its very quick but I can see the disk
> >> information (looks sort of correct) for the brief portion of a second it
> >> is
> >> show.
> >>
> >> Windows XP 32 bit is fine with these disks.
> >> When I use an adaptec 2940U2W, these disks are seen correctly.
> >> I've also had this problem with an adaptec 19160.
> >>
> >> I've only seen one error message in the event log. Source: VDS Basic
> >> Provider. Description: Unexpected failure. Error code: 57@01010018
> >>
> >> I tried a clean install of XP 64 bit and it got stuck very early on in
> >> setup
> >> with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on adpu16-m..."
> >>
> >> I've checked and flashed the bios on the 29160 to the latest (3.10).
> >>
> >> My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.
> >>
> >> Any suggestions or help would be appreciated
>

 

[Dominic Payer]

Re: Windows XP 64 bit SCSI Issues with adaptec 29160

How much memory does your system report as available in Windows?
If it is not the full 4GB you have, you should try enabling and disabling
hardware and software memory hole remapping in your BIOS.

I have seen reports that only software remapping works correctly for the A8N
SLI, but these were 18 months or so ago and later or different BIOSes may
change that.




"RicardoDaMonkey" <RicardoDaMonkey@discussions.microsoft.com> wrote in
message news:5472C152-A7B1-4C49-9715-81E6D464C160@microsoft.com...
> There is a workaround.
>
> My system has 4 gb of ram installed - which is precisely why I am using 64
> bit XP.
>
> I removed 2 Gb of ram and lo and behold the drives are working correctly.
>
> There is a bit of memory map jiggery pokery going on, that I am guessing
> the
> hardware or driver does not like.
> this blog has some information on this:
> http://www.codinghorror.com/blog/archives/000811.html
>
> How do I log a bug?
> Note : the 29160 is natively supported by XP Pro 64 bit.
>
>
> "RicardoDaMonkey" wrote:
>
>> I'm having a strange problem.
>> XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
>> In disk manage ment it reports the disks as disk 0 and disk 1, and
>> "flashes"
>> the information in the disk - its very quick but I can see the disk
>> information (looks sort of correct) for the brief portion of a second it
>> is
>> show.
>>
>> Windows XP 32 bit is fine with these disks.
>> When I use an adaptec 2940U2W, these disks are seen correctly.
>> I've also had this problem with an adaptec 19160.
>>
>> I've only seen one error message in the event log. Source: VDS Basic
>> Provider. Description: Unexpected failure. Error code: 57@01010018
>>
>> I tried a clean install of XP 64 bit and it got stuck very early on in
>> setup
>> with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on adpu16-m..."
>>
>> I've checked and flashed the bios on the 29160 to the latest (3.10).
>>
>> My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.
>>
>> Any suggestions or help would be appreciated

 

[RicardoDaMonkey]

Re: Windows XP 64 bit SCSI Issues with adaptec 29160

It was reporting 4gb - I had software and hardware remapping switched on.

I switched off software and left on hardware and the OS still had 4gb and
the scsi drives were still not working correctly

Switching off the hardware remapping, and the OS reported 3gb and the drives
now work.

I'll try the SW remapping only , then try an updated bios.

However, to reiterate - 2940 U2W card was fine, this implies a driver issue.


(btw - I've been using SATA for the OS drive but I was going to migrate to
SCSI )

"Dominic Payer" wrote:

> How much memory does your system report as available in Windows?
> If it is not the full 4GB you have, you should try enabling and disabling
> hardware and software memory hole remapping in your BIOS.
>
> I have seen reports that only software remapping works correctly for the A8N
> SLI, but these were 18 months or so ago and later or different BIOSes may
> change that.
>
>
>
>
> "RicardoDaMonkey" <RicardoDaMonkey@discussions.microsoft.com> wrote in
> message news:5472C152-A7B1-4C49-9715-81E6D464C160@microsoft.com...
> > There is a workaround.
> >
> > My system has 4 gb of ram installed - which is precisely why I am using 64
> > bit XP.
> >
> > I removed 2 Gb of ram and lo and behold the drives are working correctly.
> >
> > There is a bit of memory map jiggery pokery going on, that I am guessing
> > the
> > hardware or driver does not like.
> > this blog has some information on this:
> > http://www.codinghorror.com/blog/archives/000811.html
> >
> > How do I log a bug?
> > Note : the 29160 is natively supported by XP Pro 64 bit.
> >
> >
> > "RicardoDaMonkey" wrote:
> >
> >> I'm having a strange problem.
> >> XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
> >> In disk manage ment it reports the disks as disk 0 and disk 1, and
> >> "flashes"
> >> the information in the disk - its very quick but I can see the disk
> >> information (looks sort of correct) for the brief portion of a second it
> >> is
> >> show.
> >>
> >> Windows XP 32 bit is fine with these disks.
> >> When I use an adaptec 2940U2W, these disks are seen correctly.
> >> I've also had this problem with an adaptec 19160.
> >>
> >> I've only seen one error message in the event log. Source: VDS Basic
> >> Provider. Description: Unexpected failure. Error code: 57@01010018
> >>
> >> I tried a clean install of XP 64 bit and it got stuck very early on in
> >> setup
> >> with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on adpu16-m..."
> >>
> >> I've checked and flashed the bios on the 29160 to the latest (3.10).
> >>
> >> My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.
> >>
> >> Any suggestions or help would be appreciated
>

 

[RicardoDaMonkey]

Re: Windows XP 64 bit SCSI Issues with adaptec 29160

Tried with software remapping on : 4gb reported by operating system, drives
not behaving.

So , later I will try a new bios.

"RicardoDaMonkey" wrote:

> It was reporting 4gb - I had software and hardware remapping switched on.
>
> I switched off software and left on hardware and the OS still had 4gb and
> the scsi drives were still not working correctly
>
> Switching off the hardware remapping, and the OS reported 3gb and the drives
> now work.
>
> I'll try the SW remapping only , then try an updated bios.
>
> However, to reiterate - 2940 U2W card was fine, this implies a driver issue.
>
>
> (btw - I've been using SATA for the OS drive but I was going to migrate to
> SCSI )
>
> "Dominic Payer" wrote:
>
> > How much memory does your system report as available in Windows?
> > If it is not the full 4GB you have, you should try enabling and disabling
> > hardware and software memory hole remapping in your BIOS.
> >
> > I have seen reports that only software remapping works correctly for the A8N
> > SLI, but these were 18 months or so ago and later or different BIOSes may
> > change that.
> >
> >
> >
> >
> > "RicardoDaMonkey" <RicardoDaMonkey@discussions.microsoft.com> wrote in
> > message news:5472C152-A7B1-4C49-9715-81E6D464C160@microsoft.com...
> > > There is a workaround.
> > >
> > > My system has 4 gb of ram installed - which is precisely why I am using 64
> > > bit XP.
> > >
> > > I removed 2 Gb of ram and lo and behold the drives are working correctly.
> > >
> > > There is a bit of memory map jiggery pokery going on, that I am guessing
> > > the
> > > hardware or driver does not like.
> > > this blog has some information on this:
> > > http://www.codinghorror.com/blog/archives/000811.html
> > >
> > > How do I log a bug?
> > > Note : the 29160 is natively supported by XP Pro 64 bit.
> > >
> > >
> > > "RicardoDaMonkey" wrote:
> > >
> > >> I'm having a strange problem.
> > >> XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
> > >> In disk manage ment it reports the disks as disk 0 and disk 1, and
> > >> "flashes"
> > >> the information in the disk - its very quick but I can see the disk
> > >> information (looks sort of correct) for the brief portion of a second it
> > >> is
> > >> show.
> > >>
> > >> Windows XP 32 bit is fine with these disks.
> > >> When I use an adaptec 2940U2W, these disks are seen correctly.
> > >> I've also had this problem with an adaptec 19160.
> > >>
> > >> I've only seen one error message in the event log. Source: VDS Basic
> > >> Provider. Description: Unexpected failure. Error code: 57@01010018
> > >>
> > >> I tried a clean install of XP 64 bit and it got stuck very early on in
> > >> setup
> > >> with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on adpu16-m..."
> > >>
> > >> I've checked and flashed the bios on the 29160 to the latest (3.10).
> > >>
> > >> My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.
> > >>
> > >> Any suggestions or help would be appreciated
> >

 

[Charlie Russel - MVP]

Re: Windows XP 64 bit SCSI Issues with adaptec 29160

The drivers are supplied by Adaptec - Microsoft doesn't write drivers for
3rd party hardware. And no, I'd disagree - I'd say the issue is the BIOS
remapping. Which leads me to suspect that there's an issue with how the BIOS
is handling that.

You might also want to double-check the Adaptec site to see if you have the
latest firmware for that card. Adaptec does periodically update their
firmware. Older cards, that meant swapping out an EPROM, but any reasonably
modern card you should be able to flash the new firmware onto it.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"RicardoDaMonkey" <RicardoDaMonkey@discussions.microsoft.com> wrote in
message news:5281BCA0-E455-4FD8-AAB4-9AAB3BB6494C@microsoft.com...
> Thanks Charlie - Im looking for an updated bios - there are a number , and
> I
> will try that.
>
> However the drivers are the native ones, actually supplied as part of
> windows XP 64bit.
> Its really strange that the older card - the adaptec 2940U2W works fine.
>
> There are no newer drivers on the adaptec site - the adaptec site
> basically
> says that the drivers supplied in XP 64 bit are all that is available.
>
> I've disabled the bios settings for remapping and now the system sees 3Gb
> of
> ram and now XP sees the disks properly.
>
> So its looks like the drivers in windows XP 64 bit are buggy and need a
> fix,
> as the 2940U2W ones work perfectly.
>
>
>
>
>
> "Charlie Russel - MVP" wrote:
>
>> That's a pretty old card, and I suspect the driver doesn't know how to
>> handle exactly 4 GB. Also, if you have your BIOS set to re-map memory
>> addresses for PCI cards (to gain access to the full 4GB you have
>> installed,
>> rather than ~3GB), that could also be affecting it.
>>
>> The bug is against either the mobo BIOS (who are doing the remapping), or
>> Adaptec for the driver not handling it correctly. I'd start by updating
>> to
>> the latest BIOS and then, assuming that doesn't get it, try querying
>> Adaptec.
>>
>> The real problem is that a lot of hardware made assumptions about memory
>> address spaces, and in x64 those assumptions are no longer valid.
>>
>> --
>> Charlie.
>> http://msmvps.com/xperts64
>> http://mvp.support.microsoft.com/profile/charlie.russel
>>
>>
>> "RicardoDaMonkey" <RicardoDaMonkey@discussions.microsoft.com> wrote in
>> message news:5472C152-A7B1-4C49-9715-81E6D464C160@microsoft.com...
>> > There is a workaround.
>> >
>> > My system has 4 gb of ram installed - which is precisely why I am using
>> > 64
>> > bit XP.
>> >
>> > I removed 2 Gb of ram and lo and behold the drives are working
>> > correctly.
>> >
>> > There is a bit of memory map jiggery pokery going on, that I am
>> > guessing
>> > the
>> > hardware or driver does not like.
>> > this blog has some information on this:
>> > http://www.codinghorror.com/blog/archives/000811.html
>> >
>> > How do I log a bug?
>> > Note : the 29160 is natively supported by XP Pro 64 bit.
>> >
>> >
>> > "RicardoDaMonkey" wrote:
>> >
>> >> I'm having a strange problem.
>> >> XP 64 Bit is not seeing the drives attached to my adaptec 29160N card
>> >> In disk manage ment it reports the disks as disk 0 and disk 1, and
>> >> "flashes"
>> >> the information in the disk - its very quick but I can see the disk
>> >> information (looks sort of correct) for the brief portion of a second
>> >> it
>> >> is
>> >> show.
>> >>
>> >> Windows XP 32 bit is fine with these disks.
>> >> When I use an adaptec 2940U2W, these disks are seen correctly.
>> >> I've also had this problem with an adaptec 19160.
>> >>
>> >> I've only seen one error message in the event log. Source: VDS Basic
>> >> Provider. Description: Unexpected failure. Error code: 57@01010018
>> >>
>> >> I tried a clean install of XP 64 bit and it got stuck very early on in
>> >> setup
>> >> with the message: "Examining 1Mb Disk 0 at Id 1 on Bus 0 on
>> >> adpu16-m..."
>> >>
>> >> I've checked and flashed the bios on the 29160 to the latest (3.10).
>> >>
>> >> My motherboard is an Asus 8NSLI with an AMD 4200 X2 with 4 Gb of ram.
>> >>
>> >> Any suggestions or help would be appreciated
>>