S
Ski
Guest
Thought I'd try this again.
I have an Update Problem. I’m running Windows XP SP2 Home Edition. When I
went to the MS update site to check for updates yesterday it showed I need
the KB931784 update, but it also showed that this update had 0 bytes, which I
assume means there’s nothing inside the update. I have already downloaded
this update 3 times and my computer is asking me to download it again.
This problem started yesterday and it could have been caused by my cleaning
the registry with a program called “Window Registry Repair”. I tried to
restore the registry, which this registry repair program provides for, but
because I don’t have REGEDIT it won’t restore the registry. Also, I did a
system restore yesterday, but it didn’t fix the problem.
I ran %Windir%\KB931784.log a few minutes ago and it produced the log that
follows. Hopefully it will help some determine what's wrong.
Added note - Besides my original post below, today I looked at my update
history and found that in February of 07 this same update was installed after
multiple
attempts. In all, I think there were four attempts before it installed back
then.
[KB931784.log]
8.772:
================================================================================
8.792: 2008/01/10 07:12:35.088 (local)
8.802:
C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
8.802: Hotfix started with following command line: /si
/ParentInfo:5e6821ea9501d3478dc14016433f0439
30.834: ---- Old Information In The Registry ------
30.844: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
30.844: Destination:
30.884: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
30.884: Destination:
30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
30.894: Destination:
30.894: ---- New Information In The Registry ------
30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
30.894: Destination:
30.894: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
30.894: Destination:
30.904: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
30.904: Destination:
30.954: SetProductTypes: InfProductBuildType=BuildType.IC
30.954: SetAltOsLoaderPath: No section uses DirId 65701; done.
31.134: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
31.195: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
31.265: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
31.265: ref tag c:\windows\system32\sp4.cab does not exist
31.265: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
31.265: ref tag c:\windows\system32\sp3.cab does not exist
31.285: ref tag c:\windows\system32\sp2.cab does not exist
31.285: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
31.285: ref tag c:\windows\system32\sp1.cab does not exist
31.295: ref tag c:\windows\system32\fp40ext.cab does not exist
31.295: ref tag c:\windows\system32\fp40ext1.cab does not exist
31.295: ref tag c:\windows\system32\wms4.cab does not exist
31.295: ref tag c:\windows\system32\wms41.cab does not exist
31.305: ref tag c:\windows\system32\ims.cab does not exist
31.305: ref tag c:\windows\system32\ims1.cab does not exist
31.305: ref tag c:\windows\system32\ins.cab does not exist
31.305: ref tag c:\windows\system32\ins1.cab does not exist
31.315: Starting AnalyzeComponents
31.325: AnalyzePhaseZero used 0 ticks
31.325: No c:\windows\INF\updtblk.inf file.
31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
31.345: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
31.835: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
32.126: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
Failed with error: -536870387
32.126: OEM file scan used 791 ticks
37.203: AnalyzePhaseOne: used 5878 ticks
37.203: AnalyzeComponents: Hotpatch analysis disabled; skipping.
37.203: AnalyzeComponents: Hotpatching is disabled.
37.203: FindFirstFile c:\windows\$hf_mig$\*.*
44.864: KB931784 Setup encountered an error: The update.ver file is not
correct.
45.105: KB931784 Setup encountered an error: The update.ver file is not
correct.
46.206: KB931784 Setup encountered an error: The update.ver file is not
correct.
46.657: AnalyzeForBranching used 251 ticks.
46.667: AnalyzePhaseTwo used 10 ticks
46.667: AnalyzePhaseThree used 0 ticks
46.667: AnalyzePhaseFive used 0 ticks
47.498: AnalyzePhaseSix used 831 ticks
47.508: AnalyzeComponents used 16193 ticks
47.508: Downloading 0 files
47.508: bPatchMode = TRUE
47.508: Inventory complete: ReturnStatus=0, 16374 ticks
47.538: Num Ticks for invent : 16404
47.608: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
47.608: dumpDownloadTask returned 0xf201 (ready to install)
48.499: KB931784 installation did not complete.
48.499: Update.exe extended error code = 0xf201
6.900:
================================================================================
6.910: 2008/01/10 07:14:17.015 (local)
6.920:
C:\WINDOWS\SoftwareDistribution\Download\10e16e65c532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
6.920: Failed To Enable SE_SHUTDOWN_PRIVILEGE
6.990: Hotfix started with following command line: -q -z -er
/ParentInfo:ad6cbb4947560d4eb604e420e95fcbd0
11.687: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
11.687: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
11.687: ---- Old Information In The Registry ------
11.697: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
11.697: Destination:
11.717: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
11.717: Destination:
11.737: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
11.737: Destination:
11.737: ---- New Information In The Registry ------
11.747: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
11.747: Destination:
11.757: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
11.757: Destination:
11.757: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
11.757: Destination:
11.797: SetProductTypes: InfProductBuildType=BuildType.IC
11.807: SetAltOsLoaderPath: No section uses DirId 65701; done.
12.077: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
12.248: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
12.418: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
12.418: ref tag c:\windows\system32\sp4.cab does not exist
12.428: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
12.428: ref tag c:\windows\system32\sp3.cab does not exist
12.428: ref tag c:\windows\system32\sp2.cab does not exist
12.428: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
12.428: ref tag c:\windows\system32\sp1.cab does not exist
12.438: ref tag c:\windows\system32\fp40ext.cab does not exist
12.438: ref tag c:\windows\system32\fp40ext1.cab does not exist
12.438: ref tag c:\windows\system32\wms4.cab does not exist
12.448: ref tag c:\windows\system32\wms41.cab does not exist
12.448: ref tag c:\windows\system32\ims.cab does not exist
12.448: ref tag c:\windows\system32\ims1.cab does not exist
12.448: ref tag c:\windows\system32\ins.cab does not exist
12.448: ref tag c:\windows\system32\ins1.cab does not exist
12.468: Starting AnalyzeComponents
12.478: AnalyzePhaseZero used 0 ticks
12.478: No c:\windows\INF\updtblk.inf file.
12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
12.478: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
13.129: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
14.771: OEM file scan used 2293 ticks
15.673: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
16.303: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!
17.135: AnalyzePhaseOne: used 4657 ticks
17.135: AnalyzeComponents: Hotpatch analysis disabled; skipping.
17.135: AnalyzeComponents: Hotpatching is disabled.
17.135: FindFirstFile c:\windows\$hf_mig$\*.*
20.740: KB931784 Setup encountered an error: The update.ver file is not
correct.
20.860: KB931784 Setup encountered an error: The update.ver file is not
correct.
21.391: KB931784 Setup encountered an error: The update.ver file is not
correct.
21.461: AnalyzeForBranching used 0 ticks.
21.481: AnalyzePhaseTwo used 20 ticks
21.481: AnalyzePhaseThree used 0 ticks
21.481: AnalyzePhaseFive used 0 ticks
22.322: AnalyzePhaseSix used 841 ticks
22.322: AnalyzeComponents used 9854 ticks
22.322: Downloading 0 files
22.322: bPatchMode = TRUE
22.322: Inventory complete: ReturnStatus=0, 10235 ticks
22.322: Num Ticks for invent : 10245
22.542: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFX15.tmp
22.723: Copied file: c:\windows\inf\branches.inf
77.011: Allocation size of drive C: is 4096 bytes, free space = 25116966912
bytes
77.692: Drive C: free 23953MB req: 5MB w/uninstall 0MB
77.692: CabinetBuild complete
77.692: Num Ticks for Cabinet build : 55370
77.692: DynamicStrings section not defined or empty.
77.712: FileInUse:: Detection disabled.
78.723: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
79.014: System Restore Point set.
79.284: PFE2: Not avoiding Per File Exceptions.
80.215: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update_SP2QFE.inf
-> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE.inf.
80.346: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
80.406: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
80.606: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
80.696: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
81.006: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
81.157: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
81.317: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
81.407: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
81.487: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
81.627: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
81.868: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\
81.868: Num Ticks for Copying files : 4176
82.158: Num Ticks for Reg update and deleting 0 size files : 290
82.388: ---- Old Information In The Registry ------
82.398: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
82.398: Destination:
82.398: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
82.398: Destination:
82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
82.408: Destination:
82.408: ---- New Information In The Registry ------
82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
82.408: Destination:
82.408: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
82.408: Destination:
82.429: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
82.429: Destination:
82.429: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
82.689: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
4.817:
================================================================================
4.827: 2008/01/10 07:17:19.067 (local)
4.827:
C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
4.837: Hotfix started with following command line: /si
/ParentInfo:0c0bcc0c243a1b46880272ba9d946a28
7.801: ---- Old Information In The Registry ------
7.801: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
7.801: Destination:
7.821: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.821: Destination:
7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
7.831: Destination:
7.831: ---- New Information In The Registry ------
7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
7.831: Destination:
7.841: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.841: Destination:
7.841: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
7.851: Destination:
7.891: SetProductTypes: InfProductBuildType=BuildType.IC
7.921: SetAltOsLoaderPath: No section uses DirId 65701; done.
8.101: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
8.232: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
8.312: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
8.312: ref tag c:\windows\system32\sp4.cab does not exist
8.312: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
8.312: ref tag c:\windows\system32\sp3.cab does not exist
8.322: ref tag c:\windows\system32\sp2.cab does not exist
8.322: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
8.322: ref tag c:\windows\system32\sp1.cab does not exist
8.322: ref tag c:\windows\system32\fp40ext.cab does not exist
8.322: ref tag c:\windows\system32\fp40ext1.cab does not exist
8.332: ref tag c:\windows\system32\wms4.cab does not exist
8.332: ref tag c:\windows\system32\wms41.cab does not exist
8.332: ref tag c:\windows\system32\ims.cab does not exist
8.332: ref tag c:\windows\system32\ims1.cab does not exist
8.332: ref tag c:\windows\system32\ins.cab does not exist
8.342: ref tag c:\windows\system32\ins1.cab does not exist
8.342: Starting AnalyzeComponents
8.352: AnalyzePhaseZero used 0 ticks
8.352: No c:\windows\INF\updtblk.inf file.
8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
8.382: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
8.832: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
9.063: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
Failed with error: -536870387
9.063: OEM file scan used 711 ticks
11.306: AnalyzePhaseOne: used 2954 ticks
11.306: AnalyzeComponents: Hotpatch analysis disabled; skipping.
11.316: AnalyzeComponents: Hotpatching is disabled.
11.316: FindFirstFile c:\windows\$hf_mig$\*.*
13.579: KB931784 Setup encountered an error: The update.ver file is not
correct.
13.649: KB931784 Setup encountered an error: The update.ver file is not
correct.
13.930: KB931784 Setup encountered an error: The update.ver file is not
correct.
14.611: AnalyzeForBranching used 651 ticks.
14.621: AnalyzePhaseTwo used 10 ticks
14.621: AnalyzePhaseThree used 0 ticks
14.621: AnalyzePhaseFive used 0 ticks
15.272: AnalyzePhaseSix used 651 ticks
15.272: AnalyzeComponents used 6930 ticks
15.272: Downloading 0 files
15.272: bPatchMode = TRUE
15.272: Inventory complete: ReturnStatus=0, 7171 ticks
15.282: Num Ticks for invent : 7181
15.322: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
15.322: dumpDownloadTask returned 0xf201 (ready to install)
15.933: KB931784 installation did not complete.
15.933: Update.exe extended error code = 0xf201
4.507:
================================================================================
4.517: 2008/01/10 07:18:11.172 (local)
4.517:
C:\WINDOWS\SoftwareDistribution\Download\10e16e65c532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
4.517: Failed To Enable SE_SHUTDOWN_PRIVILEGE
4.517: Hotfix started with following command line: -q -z -er
/ParentInfo:f6d954b787f1d34da7f90568cfdd0426
7.301: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
7.301: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
7.301: ---- Old Information In The Registry ------
7.321: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
7.321: Destination:
7.351: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.351: Destination:
7.361: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
7.361: Destination:
7.361: ---- New Information In The Registry ------
7.361: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
7.361: Destination:
7.361: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.361: Destination:
7.371: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
7.371: Destination:
7.401: SetProductTypes: InfProductBuildType=BuildType.IC
7.421: SetAltOsLoaderPath: No section uses DirId 65701; done.
7.661: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
7.681: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
7.761: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
7.761: ref tag c:\windows\system32\sp4.cab does not exist
7.761: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
7.761: ref tag c:\windows\system32\sp3.cab does not exist
7.761: ref tag c:\windows\system32\sp2.cab does not exist
7.761: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
7.761: ref tag c:\windows\system32\sp1.cab does not exist
7.771: ref tag c:\windows\system32\fp40ext.cab does not exist
7.771: ref tag c:\windows\system32\fp40ext1.cab does not exist
7.781: ref tag c:\windows\system32\wms4.cab does not exist
7.781: ref tag c:\windows\system32\wms41.cab does not exist
7.781: ref tag c:\windows\system32\ims.cab does not exist
7.781: ref tag c:\windows\system32\ims1.cab does not exist
7.781: ref tag c:\windows\system32\ins.cab does not exist
7.781: ref tag c:\windows\system32\ins1.cab does not exist
7.801: Starting AnalyzeComponents
7.801: AnalyzePhaseZero used 0 ticks
7.811: No c:\windows\INF\updtblk.inf file.
7.811: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
7.811: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
7.811: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
8.292: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
9.704: OEM file scan used 1893 ticks
10.986: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
12.298: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!
12.979: AnalyzePhaseOne: used 5178 ticks
12.979: AnalyzeComponents: Hotpatch analysis disabled; skipping.
12.979: AnalyzeComponents: Hotpatching is disabled.
12.979: FindFirstFile c:\windows\$hf_mig$\*.*
16.113: KB931784 Setup encountered an error: The update.ver file is not
correct.
16.183: KB931784 Setup encountered an error: The update.ver file is not
correct.
16.844: KB931784 Setup encountered an error: The update.ver file is not
correct.
16.975: AnalyzeForBranching used 10 ticks.
16.995: AnalyzePhaseTwo used 20 ticks
16.995: AnalyzePhaseThree used 0 ticks
16.995: AnalyzePhaseFive used 0 ticks
17.245: AnalyzePhaseSix used 250 ticks
17.245: AnalyzeComponents used 9444 ticks
17.245: Downloading 0 files
17.245: bPatchMode = TRUE
17.245: Inventory complete: ReturnStatus=0, 9584 ticks
17.265: Num Ticks for invent : 9604
17.495: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFX17.tmp
17.645: Copied file: c:\windows\inf\branches.inf
67.137: Allocation size of drive C: is 4096 bytes, free space = 25090318336
bytes
67.798: Drive C: free 23927MB req: 5MB w/uninstall 0MB
67.798: CabinetBuild complete
67.798: Num Ticks for Cabinet build : 50533
67.798: DynamicStrings section not defined or empty.
67.808: FileInUse:: Detection disabled.
68.809: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
69.039: System Restore Point set.
69.290: PFE2: Not avoiding Per File Exceptions.
70.071: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update_SP2QFE.inf
-> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE.inf.
70.171: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
70.241: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
70.381: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
70.491: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
70.642: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
70.842: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
70.982: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
71.052: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
71.112: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
71.283: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
71.563: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\
71.563: Num Ticks for Copying files : 3765
71.853: Num Ticks for Reg update and deleting 0 size files : 290
72.104: ---- Old Information In The Registry ------
72.104: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
72.104: Destination:
72.114: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
72.114: Destination:
72.114: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
72.114: Destination:
72.114: ---- New Information In The Registry ------
72.124: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
72.124: Destination:
72.124: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
72.124: Destination:
72.134: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
72.134: Destination:
72.134: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
72.304: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
I have an Update Problem. I’m running Windows XP SP2 Home Edition. When I
went to the MS update site to check for updates yesterday it showed I need
the KB931784 update, but it also showed that this update had 0 bytes, which I
assume means there’s nothing inside the update. I have already downloaded
this update 3 times and my computer is asking me to download it again.
This problem started yesterday and it could have been caused by my cleaning
the registry with a program called “Window Registry Repair”. I tried to
restore the registry, which this registry repair program provides for, but
because I don’t have REGEDIT it won’t restore the registry. Also, I did a
system restore yesterday, but it didn’t fix the problem.
I ran %Windir%\KB931784.log a few minutes ago and it produced the log that
follows. Hopefully it will help some determine what's wrong.
Added note - Besides my original post below, today I looked at my update
history and found that in February of 07 this same update was installed after
multiple
attempts. In all, I think there were four attempts before it installed back
then.
[KB931784.log]
8.772:
================================================================================
8.792: 2008/01/10 07:12:35.088 (local)
8.802:
C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
8.802: Hotfix started with following command line: /si
/ParentInfo:5e6821ea9501d3478dc14016433f0439
30.834: ---- Old Information In The Registry ------
30.844: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
30.844: Destination:
30.884: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
30.884: Destination:
30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
30.894: Destination:
30.894: ---- New Information In The Registry ------
30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
30.894: Destination:
30.894: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
30.894: Destination:
30.904: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
30.904: Destination:
30.954: SetProductTypes: InfProductBuildType=BuildType.IC
30.954: SetAltOsLoaderPath: No section uses DirId 65701; done.
31.134: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
31.195: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
31.265: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
31.265: ref tag c:\windows\system32\sp4.cab does not exist
31.265: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
31.265: ref tag c:\windows\system32\sp3.cab does not exist
31.285: ref tag c:\windows\system32\sp2.cab does not exist
31.285: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
31.285: ref tag c:\windows\system32\sp1.cab does not exist
31.295: ref tag c:\windows\system32\fp40ext.cab does not exist
31.295: ref tag c:\windows\system32\fp40ext1.cab does not exist
31.295: ref tag c:\windows\system32\wms4.cab does not exist
31.295: ref tag c:\windows\system32\wms41.cab does not exist
31.305: ref tag c:\windows\system32\ims.cab does not exist
31.305: ref tag c:\windows\system32\ims1.cab does not exist
31.305: ref tag c:\windows\system32\ins.cab does not exist
31.305: ref tag c:\windows\system32\ins1.cab does not exist
31.315: Starting AnalyzeComponents
31.325: AnalyzePhaseZero used 0 ticks
31.325: No c:\windows\INF\updtblk.inf file.
31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
31.345: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
31.835: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
32.126: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
Failed with error: -536870387
32.126: OEM file scan used 791 ticks
37.203: AnalyzePhaseOne: used 5878 ticks
37.203: AnalyzeComponents: Hotpatch analysis disabled; skipping.
37.203: AnalyzeComponents: Hotpatching is disabled.
37.203: FindFirstFile c:\windows\$hf_mig$\*.*
44.864: KB931784 Setup encountered an error: The update.ver file is not
correct.
45.105: KB931784 Setup encountered an error: The update.ver file is not
correct.
46.206: KB931784 Setup encountered an error: The update.ver file is not
correct.
46.657: AnalyzeForBranching used 251 ticks.
46.667: AnalyzePhaseTwo used 10 ticks
46.667: AnalyzePhaseThree used 0 ticks
46.667: AnalyzePhaseFive used 0 ticks
47.498: AnalyzePhaseSix used 831 ticks
47.508: AnalyzeComponents used 16193 ticks
47.508: Downloading 0 files
47.508: bPatchMode = TRUE
47.508: Inventory complete: ReturnStatus=0, 16374 ticks
47.538: Num Ticks for invent : 16404
47.608: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
47.608: dumpDownloadTask returned 0xf201 (ready to install)
48.499: KB931784 installation did not complete.
48.499: Update.exe extended error code = 0xf201
6.900:
================================================================================
6.910: 2008/01/10 07:14:17.015 (local)
6.920:
C:\WINDOWS\SoftwareDistribution\Download\10e16e65c532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
6.920: Failed To Enable SE_SHUTDOWN_PRIVILEGE
6.990: Hotfix started with following command line: -q -z -er
/ParentInfo:ad6cbb4947560d4eb604e420e95fcbd0
11.687: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
11.687: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
11.687: ---- Old Information In The Registry ------
11.697: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
11.697: Destination:
11.717: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
11.717: Destination:
11.737: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
11.737: Destination:
11.737: ---- New Information In The Registry ------
11.747: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
11.747: Destination:
11.757: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
11.757: Destination:
11.757: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
11.757: Destination:
11.797: SetProductTypes: InfProductBuildType=BuildType.IC
11.807: SetAltOsLoaderPath: No section uses DirId 65701; done.
12.077: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
12.248: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
12.418: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
12.418: ref tag c:\windows\system32\sp4.cab does not exist
12.428: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
12.428: ref tag c:\windows\system32\sp3.cab does not exist
12.428: ref tag c:\windows\system32\sp2.cab does not exist
12.428: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
12.428: ref tag c:\windows\system32\sp1.cab does not exist
12.438: ref tag c:\windows\system32\fp40ext.cab does not exist
12.438: ref tag c:\windows\system32\fp40ext1.cab does not exist
12.438: ref tag c:\windows\system32\wms4.cab does not exist
12.448: ref tag c:\windows\system32\wms41.cab does not exist
12.448: ref tag c:\windows\system32\ims.cab does not exist
12.448: ref tag c:\windows\system32\ims1.cab does not exist
12.448: ref tag c:\windows\system32\ins.cab does not exist
12.448: ref tag c:\windows\system32\ins1.cab does not exist
12.468: Starting AnalyzeComponents
12.478: AnalyzePhaseZero used 0 ticks
12.478: No c:\windows\INF\updtblk.inf file.
12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
12.478: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
13.129: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
14.771: OEM file scan used 2293 ticks
15.673: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
16.303: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!
17.135: AnalyzePhaseOne: used 4657 ticks
17.135: AnalyzeComponents: Hotpatch analysis disabled; skipping.
17.135: AnalyzeComponents: Hotpatching is disabled.
17.135: FindFirstFile c:\windows\$hf_mig$\*.*
20.740: KB931784 Setup encountered an error: The update.ver file is not
correct.
20.860: KB931784 Setup encountered an error: The update.ver file is not
correct.
21.391: KB931784 Setup encountered an error: The update.ver file is not
correct.
21.461: AnalyzeForBranching used 0 ticks.
21.481: AnalyzePhaseTwo used 20 ticks
21.481: AnalyzePhaseThree used 0 ticks
21.481: AnalyzePhaseFive used 0 ticks
22.322: AnalyzePhaseSix used 841 ticks
22.322: AnalyzeComponents used 9854 ticks
22.322: Downloading 0 files
22.322: bPatchMode = TRUE
22.322: Inventory complete: ReturnStatus=0, 10235 ticks
22.322: Num Ticks for invent : 10245
22.542: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFX15.tmp
22.723: Copied file: c:\windows\inf\branches.inf
77.011: Allocation size of drive C: is 4096 bytes, free space = 25116966912
bytes
77.692: Drive C: free 23953MB req: 5MB w/uninstall 0MB
77.692: CabinetBuild complete
77.692: Num Ticks for Cabinet build : 55370
77.692: DynamicStrings section not defined or empty.
77.712: FileInUse:: Detection disabled.
78.723: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
79.014: System Restore Point set.
79.284: PFE2: Not avoiding Per File Exceptions.
80.215: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update_SP2QFE.inf
-> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE.inf.
80.346: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
80.406: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
80.606: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
80.696: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
81.006: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
81.157: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
81.317: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
81.407: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
81.487: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
81.627: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
81.868: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\
81.868: Num Ticks for Copying files : 4176
82.158: Num Ticks for Reg update and deleting 0 size files : 290
82.388: ---- Old Information In The Registry ------
82.398: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
82.398: Destination:
82.398: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
82.398: Destination:
82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
82.408: Destination:
82.408: ---- New Information In The Registry ------
82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
82.408: Destination:
82.408: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
82.408: Destination:
82.429: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
82.429: Destination:
82.429: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
82.689: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
4.817:
================================================================================
4.827: 2008/01/10 07:17:19.067 (local)
4.827:
C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
4.837: Hotfix started with following command line: /si
/ParentInfo:0c0bcc0c243a1b46880272ba9d946a28
7.801: ---- Old Information In The Registry ------
7.801: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
7.801: Destination:
7.821: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.821: Destination:
7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
7.831: Destination:
7.831: ---- New Information In The Registry ------
7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
7.831: Destination:
7.841: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.841: Destination:
7.841: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
7.851: Destination:
7.891: SetProductTypes: InfProductBuildType=BuildType.IC
7.921: SetAltOsLoaderPath: No section uses DirId 65701; done.
8.101: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
8.232: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
8.312: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
8.312: ref tag c:\windows\system32\sp4.cab does not exist
8.312: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
8.312: ref tag c:\windows\system32\sp3.cab does not exist
8.322: ref tag c:\windows\system32\sp2.cab does not exist
8.322: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
8.322: ref tag c:\windows\system32\sp1.cab does not exist
8.322: ref tag c:\windows\system32\fp40ext.cab does not exist
8.322: ref tag c:\windows\system32\fp40ext1.cab does not exist
8.332: ref tag c:\windows\system32\wms4.cab does not exist
8.332: ref tag c:\windows\system32\wms41.cab does not exist
8.332: ref tag c:\windows\system32\ims.cab does not exist
8.332: ref tag c:\windows\system32\ims1.cab does not exist
8.332: ref tag c:\windows\system32\ins.cab does not exist
8.342: ref tag c:\windows\system32\ins1.cab does not exist
8.342: Starting AnalyzeComponents
8.352: AnalyzePhaseZero used 0 ticks
8.352: No c:\windows\INF\updtblk.inf file.
8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
8.382: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
8.832: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
9.063: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
Failed with error: -536870387
9.063: OEM file scan used 711 ticks
11.306: AnalyzePhaseOne: used 2954 ticks
11.306: AnalyzeComponents: Hotpatch analysis disabled; skipping.
11.316: AnalyzeComponents: Hotpatching is disabled.
11.316: FindFirstFile c:\windows\$hf_mig$\*.*
13.579: KB931784 Setup encountered an error: The update.ver file is not
correct.
13.649: KB931784 Setup encountered an error: The update.ver file is not
correct.
13.930: KB931784 Setup encountered an error: The update.ver file is not
correct.
14.611: AnalyzeForBranching used 651 ticks.
14.621: AnalyzePhaseTwo used 10 ticks
14.621: AnalyzePhaseThree used 0 ticks
14.621: AnalyzePhaseFive used 0 ticks
15.272: AnalyzePhaseSix used 651 ticks
15.272: AnalyzeComponents used 6930 ticks
15.272: Downloading 0 files
15.272: bPatchMode = TRUE
15.272: Inventory complete: ReturnStatus=0, 7171 ticks
15.282: Num Ticks for invent : 7181
15.322: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
15.322: dumpDownloadTask returned 0xf201 (ready to install)
15.933: KB931784 installation did not complete.
15.933: Update.exe extended error code = 0xf201
4.507:
================================================================================
4.517: 2008/01/10 07:18:11.172 (local)
4.517:
C:\WINDOWS\SoftwareDistribution\Download\10e16e65c532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
4.517: Failed To Enable SE_SHUTDOWN_PRIVILEGE
4.517: Hotfix started with following command line: -q -z -er
/ParentInfo:f6d954b787f1d34da7f90568cfdd0426
7.301: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
7.301: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
7.301: ---- Old Information In The Registry ------
7.321: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
7.321: Destination:
7.351: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.351: Destination:
7.361: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
7.361: Destination:
7.361: ---- New Information In The Registry ------
7.361: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
7.361: Destination:
7.361: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.361: Destination:
7.371: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
7.371: Destination:
7.401: SetProductTypes: InfProductBuildType=BuildType.IC
7.421: SetAltOsLoaderPath: No section uses DirId 65701; done.
7.661: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
7.681: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
7.761: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
7.761: ref tag c:\windows\system32\sp4.cab does not exist
7.761: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
7.761: ref tag c:\windows\system32\sp3.cab does not exist
7.761: ref tag c:\windows\system32\sp2.cab does not exist
7.761: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
7.761: ref tag c:\windows\system32\sp1.cab does not exist
7.771: ref tag c:\windows\system32\fp40ext.cab does not exist
7.771: ref tag c:\windows\system32\fp40ext1.cab does not exist
7.781: ref tag c:\windows\system32\wms4.cab does not exist
7.781: ref tag c:\windows\system32\wms41.cab does not exist
7.781: ref tag c:\windows\system32\ims.cab does not exist
7.781: ref tag c:\windows\system32\ims1.cab does not exist
7.781: ref tag c:\windows\system32\ins.cab does not exist
7.781: ref tag c:\windows\system32\ins1.cab does not exist
7.801: Starting AnalyzeComponents
7.801: AnalyzePhaseZero used 0 ticks
7.811: No c:\windows\INF\updtblk.inf file.
7.811: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
7.811: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
7.811: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
8.292: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
9.704: OEM file scan used 1893 ticks
10.986: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
12.298: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!
12.979: AnalyzePhaseOne: used 5178 ticks
12.979: AnalyzeComponents: Hotpatch analysis disabled; skipping.
12.979: AnalyzeComponents: Hotpatching is disabled.
12.979: FindFirstFile c:\windows\$hf_mig$\*.*
16.113: KB931784 Setup encountered an error: The update.ver file is not
correct.
16.183: KB931784 Setup encountered an error: The update.ver file is not
correct.
16.844: KB931784 Setup encountered an error: The update.ver file is not
correct.
16.975: AnalyzeForBranching used 10 ticks.
16.995: AnalyzePhaseTwo used 20 ticks
16.995: AnalyzePhaseThree used 0 ticks
16.995: AnalyzePhaseFive used 0 ticks
17.245: AnalyzePhaseSix used 250 ticks
17.245: AnalyzeComponents used 9444 ticks
17.245: Downloading 0 files
17.245: bPatchMode = TRUE
17.245: Inventory complete: ReturnStatus=0, 9584 ticks
17.265: Num Ticks for invent : 9604
17.495: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFX17.tmp
17.645: Copied file: c:\windows\inf\branches.inf
67.137: Allocation size of drive C: is 4096 bytes, free space = 25090318336
bytes
67.798: Drive C: free 23927MB req: 5MB w/uninstall 0MB
67.798: CabinetBuild complete
67.798: Num Ticks for Cabinet build : 50533
67.798: DynamicStrings section not defined or empty.
67.808: FileInUse:: Detection disabled.
68.809: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
69.039: System Restore Point set.
69.290: PFE2: Not avoiding Per File Exceptions.
70.071: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update_SP2QFE.inf
-> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE.inf.
70.171: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
70.241: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
70.381: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
70.491: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
70.642: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
70.842: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
70.982: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
71.052: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
71.112: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
71.283: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
71.563: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\10e16e65c532d077de7c89a212bd8df8\
71.563: Num Ticks for Copying files : 3765
71.853: Num Ticks for Reg update and deleting 0 size files : 290
72.104: ---- Old Information In The Registry ------
72.104: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
72.104: Destination:
72.114: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
72.114: Destination:
72.114: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
72.114: Destination:
72.114: ---- New Information In The Registry ------
72.124: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content.IE5\index.dat
72.124: Destination:
72.124: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
72.124: Destination:
72.134: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History.IE5\index.dat
72.134: Destination:
72.134: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
72.304: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0