Re: Vista does not recognize Anti-Virus software

  • Thread starter Thread starter Nanahayes
  • Start date Start date
N

Nanahayes

Guest
Re: Vista does not recognize Anti-Virus software

John, I dumped Norton quite some time ago but when I try to open a Word or
Excel document, I get this message: 'Please wait while Windows configures
Norton Anti Virus 2006' and then I get another ' running virus scan'. I have
to wait 3-4 minutes before I can use Word or even Excel. Any suggestions?
--
Nana Hayes


"John Barnett MVP" wrote:

> I have to agree with Richard. Dump Norton it is next to useless. If you are
> pushed for an anti virus application download the free version of AVG
> (http://free.grisoft.com) or Avast (http://www.avast.com).
>
> --
> John Barnett MVP
> Associate Expert
> Windows - Shell/User
>
> Web: http://xphelpandsupport.mvps.org
> Web: http://vistasupport.mvps.org
>
> The information in this mail/post is supplied "as is". No warranty of any
> kind, either expressed or implied, is made in relation to the accuracy,
> reliability or content of this mail/post. The Author shall not be liable for
> any direct, indirect, incidental or consequential damages arising out of the
> use of, or inability to use, information or opinions expressed in this
> mail/post..
>
> "Frank Bright" <Brightbelt@comcast.net> wrote in message
> news:0DC442AB-1DF8-452E-BEFB-983C45A736F3@microsoft.com...
> > Hi, (Note: I posted this on a general vista group before I discovered this
> > security forum. Sorry for the double post)...
> > I'm on Vista Home Premium and I've got Norton 2007.2 Anti-Virus software
> > installed (it's Vista compatible). I've even done a successful, full virus
> > scan. I installed the Norton 2007 just after the Vista upgrade.
> >
> > For some reason, Vista does not recognize the Norton program and I have a
> > 'danger'/security alert in my task bar saying my computer is maybe at
> > risk.
> > If I click that icon, it takes me to the Security Center where it says
> > that Vista sees no Anti-Virus Software on my computer.
> >
> > I do have a spy sweeper program as well but that is recognized ok by
> > Vista.
> >
> > What could be causing this?
> >
> > Many Thanks for any assistance,....Frank
>
>
 
Re: Vista does not recognize Anti-Virus software

Re: Vista does not recognize Anti-Virus software

Nana,

Use the cleanup tool to remove all the snorting crap :>
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

--
All the best,
SG
"Nanahayes" <hayes@disucssions.microsoft.com> wrote in message
news:A06F2F6E-0D70-4D9B-9E71-27EFDFDE0CF1@microsoft.com...
> John, I dumped Norton quite some time ago but when I try to open a Word or
> Excel document, I get this message: 'Please wait while Windows configures
> Norton Anti Virus 2006' and then I get another ' running virus scan'. I
> have
> to wait 3-4 minutes before I can use Word or even Excel. Any suggestions?
> --
> Nana Hayes
>
>
> "John Barnett MVP" wrote:
>
>> I have to agree with Richard. Dump Norton it is next to useless. If you
>> are
>> pushed for an anti virus application download the free version of AVG
>> (http://free.grisoft.com) or Avast (http://www.avast.com).
>>
>> --
>> John Barnett MVP
>> Associate Expert
>> Windows - Shell/User
>>
>> Web: http://xphelpandsupport.mvps.org
>> Web: http://vistasupport.mvps.org
>>
>> The information in this mail/post is supplied "as is". No warranty of any
>> kind, either expressed or implied, is made in relation to the accuracy,
>> reliability or content of this mail/post. The Author shall not be liable
>> for
>> any direct, indirect, incidental or consequential damages arising out of
>> the
>> use of, or inability to use, information or opinions expressed in this
>> mail/post..
>>
>> "Frank Bright" <Brightbelt@comcast.net> wrote in message
>> news:0DC442AB-1DF8-452E-BEFB-983C45A736F3@microsoft.com...
>> > Hi, (Note: I posted this on a general vista group before I discovered
>> > this
>> > security forum. Sorry for the double post)...
>> > I'm on Vista Home Premium and I've got Norton 2007.2 Anti-Virus
>> > software
>> > installed (it's Vista compatible). I've even done a successful, full
>> > virus
>> > scan. I installed the Norton 2007 just after the Vista upgrade.
>> >
>> > For some reason, Vista does not recognize the Norton program and I have
>> > a
>> > 'danger'/security alert in my task bar saying my computer is maybe at
>> > risk.
>> > If I click that icon, it takes me to the Security Center where it says
>> > that Vista sees no Anti-Virus Software on my computer.
>> >
>> > I do have a spy sweeper program as well but that is recognized ok by
>> > Vista.
>> >
>> > What could be causing this?
>> >
>> > Many Thanks for any assistance,....Frank
>>
>>
 
Re: Vista does not recognize Anti-Virus software

Re: Vista does not recognize Anti-Virus software

Hi SG,
I clicked on the link you gave me and successfully uninstalled all the
Symantec stuff that was on my PC. I would never have found this link on my
own. Now my computer works 150% better/faster. My Word/Excel comes up
instantly and I'm not getting all those blankety, bank messages or waiting
for long periods of time. You're a genius! Thanks to all the others as well
for their insightful comments. I did have AVG on my computer so will use it
for now. Can't thank you all enough and you've made one gramma very happy !
Cheers,
--
Nana Hayes


"SG" wrote:

> Nana,
>
> Use the cleanup tool to remove all the snorting crap :>
> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
>
> --
> All the best,
> SG
> "Nanahayes" <hayes@disucssions.microsoft.com> wrote in message
> news:A06F2F6E-0D70-4D9B-9E71-27EFDFDE0CF1@microsoft.com...
> > John, I dumped Norton quite some time ago but when I try to open a Word or
> > Excel document, I get this message: 'Please wait while Windows configures
> > Norton Anti Virus 2006' and then I get another ' running virus scan'. I
> > have
> > to wait 3-4 minutes before I can use Word or even Excel. Any suggestions?
> > --
> > Nana Hayes
> >
> >
> > "John Barnett MVP" wrote:
> >
> >> I have to agree with Richard. Dump Norton it is next to useless. If you
> >> are
> >> pushed for an anti virus application download the free version of AVG
> >> (http://free.grisoft.com) or Avast (http://www.avast.com).
> >>
> >> --
> >> John Barnett MVP
> >> Associate Expert
> >> Windows - Shell/User
> >>
> >> Web: http://xphelpandsupport.mvps.org
> >> Web: http://vistasupport.mvps.org
> >>
> >> The information in this mail/post is supplied "as is". No warranty of any
> >> kind, either expressed or implied, is made in relation to the accuracy,
> >> reliability or content of this mail/post. The Author shall not be liable
> >> for
> >> any direct, indirect, incidental or consequential damages arising out of
> >> the
> >> use of, or inability to use, information or opinions expressed in this
> >> mail/post..
> >>
> >> "Frank Bright" <Brightbelt@comcast.net> wrote in message
> >> news:0DC442AB-1DF8-452E-BEFB-983C45A736F3@microsoft.com...
> >> > Hi, (Note: I posted this on a general vista group before I discovered
> >> > this
> >> > security forum. Sorry for the double post)...
> >> > I'm on Vista Home Premium and I've got Norton 2007.2 Anti-Virus
> >> > software
> >> > installed (it's Vista compatible). I've even done a successful, full
> >> > virus
> >> > scan. I installed the Norton 2007 just after the Vista upgrade.
> >> >
> >> > For some reason, Vista does not recognize the Norton program and I have
> >> > a
> >> > 'danger'/security alert in my task bar saying my computer is maybe at
> >> > risk.
> >> > If I click that icon, it takes me to the Security Center where it says
> >> > that Vista sees no Anti-Virus Software on my computer.
> >> >
> >> > I do have a spy sweeper program as well but that is recognized ok by
> >> > Vista.
> >> >
> >> > What could be causing this?
> >> >
> >> > Many Thanks for any assistance,....Frank
> >>
> >>
>
>
 
Re: Vista does not recognize Anti-Virus software

Re: Vista does not recognize Anti-Virus software

Hi Nana,

No genius at all, but you do know how to make one smile :>)
Glad you got it all sorted out and once again you can enjoy your system as
one should,

--
All the best,
SG
"Nanahayes" <hayes@disucssions.microsoft.com> wrote in message
news:F60AD76C-F028-42CD-AC9C-397A86511156@microsoft.com...
> Hi SG,
> I clicked on the link you gave me and successfully uninstalled all the
> Symantec stuff that was on my PC. I would never have found this link on
> my
> own. Now my computer works 150% better/faster. My Word/Excel comes up
> instantly and I'm not getting all those blankety, bank messages or waiting
> for long periods of time. You're a genius! Thanks to all the others as
> well
> for their insightful comments. I did have AVG on my computer so will use
> it
> for now. Can't thank you all enough and you've made one gramma very happy
> !
> Cheers,
> --
> Nana Hayes
>
>
> "SG" wrote:
>
>> Nana,
>>
>> Use the cleanup tool to remove all the snorting crap :>
>> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
>>
>> --
>> All the best,
>> SG
>> "Nanahayes" <hayes@disucssions.microsoft.com> wrote in message
>> news:A06F2F6E-0D70-4D9B-9E71-27EFDFDE0CF1@microsoft.com...
>> > John, I dumped Norton quite some time ago but when I try to open a Word
>> > or
>> > Excel document, I get this message: 'Please wait while Windows
>> > configures
>> > Norton Anti Virus 2006' and then I get another ' running virus scan'.
>> > I
>> > have
>> > to wait 3-4 minutes before I can use Word or even Excel. Any
>> > suggestions?
>> > --
>> > Nana Hayes
>> >
>> >
>> > "John Barnett MVP" wrote:
>> >
>> >> I have to agree with Richard. Dump Norton it is next to useless. If
>> >> you
>> >> are
>> >> pushed for an anti virus application download the free version of AVG
>> >> (http://free.grisoft.com) or Avast (http://www.avast.com).
>> >>
>> >> --
>> >> John Barnett MVP
>> >> Associate Expert
>> >> Windows - Shell/User
>> >>
>> >> Web: http://xphelpandsupport.mvps.org
>> >> Web: http://vistasupport.mvps.org
>> >>
>> >> The information in this mail/post is supplied "as is". No warranty of
>> >> any
>> >> kind, either expressed or implied, is made in relation to the
>> >> accuracy,
>> >> reliability or content of this mail/post. The Author shall not be
>> >> liable
>> >> for
>> >> any direct, indirect, incidental or consequential damages arising out
>> >> of
>> >> the
>> >> use of, or inability to use, information or opinions expressed in this
>> >> mail/post..
>> >>
>> >> "Frank Bright" <Brightbelt@comcast.net> wrote in message
>> >> news:0DC442AB-1DF8-452E-BEFB-983C45A736F3@microsoft.com...
>> >> > Hi, (Note: I posted this on a general vista group before I
>> >> > discovered
>> >> > this
>> >> > security forum. Sorry for the double post)...
>> >> > I'm on Vista Home Premium and I've got Norton 2007.2 Anti-Virus
>> >> > software
>> >> > installed (it's Vista compatible). I've even done a successful, full
>> >> > virus
>> >> > scan. I installed the Norton 2007 just after the Vista upgrade.
>> >> >
>> >> > For some reason, Vista does not recognize the Norton program and I
>> >> > have
>> >> > a
>> >> > 'danger'/security alert in my task bar saying my computer is maybe
>> >> > at
>> >> > risk.
>> >> > If I click that icon, it takes me to the Security Center where it
>> >> > says
>> >> > that Vista sees no Anti-Virus Software on my computer.
>> >> >
>> >> > I do have a spy sweeper program as well but that is recognized ok by
>> >> > Vista.
>> >> >
>> >> > What could be causing this?
>> >> >
>> >> > Many Thanks for any assistance,....Frank
>> >>
>> >>
>>
>>
 
Re: Vista does not recognize Anti-Virus software

Re: Vista does not recognize Anti-Virus software

well it goes to show that Norton anything sucks
and AVG free will use less memory and resources.
glad you are back in business
robin

"SG" <sorry@nomail.com> wrote in message
news:uzc3QaIXIHA.6140@TK2MSFTNGP02.phx.gbl...
> Hi Nana,
>
> No genius at all, but you do know how to make one smile :>)
> Glad you got it all sorted out and once again you can enjoy your system as
> one should,
>
> --
> All the best,
> SG
> "Nanahayes" <hayes@disucssions.microsoft.com> wrote in message
> news:F60AD76C-F028-42CD-AC9C-397A86511156@microsoft.com...
>> Hi SG,
>> I clicked on the link you gave me and successfully uninstalled all the
>> Symantec stuff that was on my PC. I would never have found this link on
>> my
>> own. Now my computer works 150% better/faster. My Word/Excel comes up
>> instantly and I'm not getting all those blankety, bank messages or
>> waiting
>> for long periods of time. You're a genius! Thanks to all the others as
>> well
>> for their insightful comments. I did have AVG on my computer so will use
>> it
>> for now. Can't thank you all enough and you've made one gramma very
>> happy !
>> Cheers,
>> --
>> Nana Hayes
>>
>>
>> "SG" wrote:
>>
>>> Nana,
>>>
>>> Use the cleanup tool to remove all the snorting crap :>
>>> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
>>>
>>> --
>>> All the best,
>>> SG
>>> "Nanahayes" <hayes@disucssions.microsoft.com> wrote in message
>>> news:A06F2F6E-0D70-4D9B-9E71-27EFDFDE0CF1@microsoft.com...
>>> > John, I dumped Norton quite some time ago but when I try to open a
>>> > Word or
>>> > Excel document, I get this message: 'Please wait while Windows
>>> > configures
>>> > Norton Anti Virus 2006' and then I get another ' running virus scan'.
>>> > I
>>> > have
>>> > to wait 3-4 minutes before I can use Word or even Excel. Any
>>> > suggestions?
>>> > --
>>> > Nana Hayes
>>> >
>>> >
>>> > "John Barnett MVP" wrote:
>>> >
>>> >> I have to agree with Richard. Dump Norton it is next to useless. If
>>> >> you
>>> >> are
>>> >> pushed for an anti virus application download the free version of AVG
>>> >> (http://free.grisoft.com) or Avast (http://www.avast.com).
>>> >>
>>> >> --
>>> >> John Barnett MVP
>>> >> Associate Expert
>>> >> Windows - Shell/User
>>> >>
>>> >> Web: http://xphelpandsupport.mvps.org
>>> >> Web: http://vistasupport.mvps.org
>>> >>
>>> >> The information in this mail/post is supplied "as is". No warranty of
>>> >> any
>>> >> kind, either expressed or implied, is made in relation to the
>>> >> accuracy,
>>> >> reliability or content of this mail/post. The Author shall not be
>>> >> liable
>>> >> for
>>> >> any direct, indirect, incidental or consequential damages arising out
>>> >> of
>>> >> the
>>> >> use of, or inability to use, information or opinions expressed in
>>> >> this
>>> >> mail/post..
>>> >>
>>> >> "Frank Bright" <Brightbelt@comcast.net> wrote in message
>>> >> news:0DC442AB-1DF8-452E-BEFB-983C45A736F3@microsoft.com...
>>> >> > Hi, (Note: I posted this on a general vista group before I
>>> >> > discovered
>>> >> > this
>>> >> > security forum. Sorry for the double post)...
>>> >> > I'm on Vista Home Premium and I've got Norton 2007.2 Anti-Virus
>>> >> > software
>>> >> > installed (it's Vista compatible). I've even done a successful,
>>> >> > full
>>> >> > virus
>>> >> > scan. I installed the Norton 2007 just after the Vista upgrade.
>>> >> >
>>> >> > For some reason, Vista does not recognize the Norton program and I
>>> >> > have
>>> >> > a
>>> >> > 'danger'/security alert in my task bar saying my computer is maybe
>>> >> > at
>>> >> > risk.
>>> >> > If I click that icon, it takes me to the Security Center where it
>>> >> > says
>>> >> > that Vista sees no Anti-Virus Software on my computer.
>>> >> >
>>> >> > I do have a spy sweeper program as well but that is recognized ok
>>> >> > by
>>> >> > Vista.
>>> >> >
>>> >> > What could be causing this?
>>> >> >
>>> >> > Many Thanks for any assistance,....Frank
>>> >>
>>> >>
>>>
>>>
>
 

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