W2K Srv + Citrix: Message "TS CAL will expire in a few days"

  • Thread starter Thread starter Sven W.
  • Start date Start date
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Sven W.

Guest
Hi there,

we have the following enviroment: Windows 2000 Server with Citrix Metaframe
XP. We have installed 1600 CALs. Our 1500 Users access the Servers by the
Citrix Java Client.

Some User receive the Message that their Access-License will expire in a few
days.

A view into the Terminalserver-Licensingserver showed that only 690 of 1600
CALs have been assigned. The other users have been assigned temporary
licenses.

Why did the Server not assign the CALs to all the users ?
What happens to the Clients that have been promised that their License will
expire ?`
Does the Server automatically renew the licenses ?

Best Regards

Sven
 
Re: W2K Srv + Citrix: Message "TS CAL will expire in a few days"

What's the OS on your clients? Are you running thin clients?
Check the EventLog on the Citrix server to find out why licenses
aren't issued to clients.
Repost with EventID + Source + Description for more help.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U3ZlbiBXLg==?= <SvenW@discussions.microsoft.com> wrote
on 16 jan 2008 in microsoft.public.windows.terminal_services:

> Hi there,
>
> we have the following enviroment: Windows 2000 Server with
> Citrix Metaframe XP. We have installed 1600 CALs. Our 1500 Users
> access the Servers by the Citrix Java Client.
>
> Some User receive the Message that their Access-License will
> expire in a few days.
>
> A view into the Terminalserver-Licensingserver showed that only
> 690 of 1600 CALs have been assigned. The other users have been
> assigned temporary licenses.
>
> Why did the Server not assign the CALs to all the users ?
> What happens to the Clients that have been promised that their
> License will expire ?`
> Does the Server automatically renew the licenses ?
>
> Best Regards
>
> Sven
 
Re: W2K Srv + Citrix: Message "TS CAL will expire in a few days"

Hi Vera,

the Clients connect via Citrix Java Client using Windows 2000 Professional.

We use Citrix Concurrent User Licenses. Whats the matter with the temporary
License ? Under which circumstances does the Server only issue temporary
Licenses and no full CAL ? Does he renew automatically when the license
expires ?

Sven



"Vera Noest [MVP]" wrote:

> What's the OS on your clients? Are you running thin clients?
> Check the EventLog on the Citrix server to find out why licenses
> aren't issued to clients.
> Repost with EventID + Source + Description for more help.
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?U3ZlbiBXLg==?= <SvenW@discussions.microsoft.com> wrote
> on 16 jan 2008 in microsoft.public.windows.terminal_services:
>
> > Hi there,
> >
> > we have the following enviroment: Windows 2000 Server with
> > Citrix Metaframe XP. We have installed 1600 CALs. Our 1500 Users
> > access the Servers by the Citrix Java Client.
> >
> > Some User receive the Message that their Access-License will
> > expire in a few days.
> >
> > A view into the Terminalserver-Licensingserver showed that only
> > 690 of 1600 CALs have been assigned. The other users have been
> > assigned temporary licenses.
> >
> > Why did the Server not assign the CALs to all the users ?
> > What happens to the Clients that have been promised that their
> > License will expire ?`
> > Does the Server automatically renew the licenses ?
> >
> > Best Regards
> >
> > Sven

>
 
Re: W2K Srv + Citrix: Message "TS CAL will expire in a few days"

How about the EventLog?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U3ZlbiBXLg==?= <SvenW@discussions.microsoft.com> wrote
on 16 jan 2008 in microsoft.public.windows.terminal_services:

> Hi Vera,
>
> the Clients connect via Citrix Java Client using Windows 2000
> Professional.
>
> We use Citrix Concurrent User Licenses. Whats the matter with
> the temporary License ? Under which circumstances does the
> Server only issue temporary Licenses and no full CAL ? Does he
> renew automatically when the license expires ?
>
> Sven
>
>
>
> "Vera Noest [MVP]" wrote:
>
>> What's the OS on your clients? Are you running thin clients?
>> Check the EventLog on the Citrix server to find out why
>> licenses aren't issued to clients.
>> Repost with EventID + Source + Description for more help.
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?U3ZlbiBXLg==?= <SvenW@discussions.microsoft.com>
>> wrote on 16 jan 2008 in
>> microsoft.public.windows.terminal_services:
>>
>> > Hi there,
>> >
>> > we have the following enviroment: Windows 2000 Server with
>> > Citrix Metaframe XP. We have installed 1600 CALs. Our 1500
>> > Users access the Servers by the Citrix Java Client.
>> >
>> > Some User receive the Message that their Access-License will
>> > expire in a few days.
>> >
>> > A view into the Terminalserver-Licensingserver showed that
>> > only 690 of 1600 CALs have been assigned. The other users
>> > have been assigned temporary licenses.
>> >
>> > Why did the Server not assign the CALs to all the users ?
>> > What happens to the Clients that have been promised that
>> > their License will expire ?`
>> > Does the Server automatically renew the licenses ?
>> >
>> > Best Regards
>> >
>> > Sven
 
Re: W2K Srv + Citrix: Message "TS CAL will expire in a few days"

Windows Eventlog or Citrix Eventlog? Where can I find the Citrix Eventlog ?

"Sven W." wrote:

> Hi Vera,
>
> the Clients connect via Citrix Java Client using Windows 2000 Professional.
>
> We use Citrix Concurrent User Licenses. Whats the matter with the temporary
> License ? Under which circumstances does the Server only issue temporary
> Licenses and no full CAL ? Does he renew automatically when the license
> expires ?
>
> Sven
>
>
>
> "Vera Noest [MVP]" wrote:
>
> > What's the OS on your clients? Are you running thin clients?
> > Check the EventLog on the Citrix server to find out why licenses
> > aren't issued to clients.
> > Repost with EventID + Source + Description for more help.
> > _________________________________________________________
> > Vera Noest
> > MCSE, CCEA, Microsoft MVP - Terminal Server
> > TS troubleshooting: http://ts.veranoest.net
> > ___ please respond in newsgroup, NOT by private email ___
> >
> > =?Utf-8?B?U3ZlbiBXLg==?= <SvenW@discussions.microsoft.com> wrote
> > on 16 jan 2008 in microsoft.public.windows.terminal_services:
> >
> > > Hi there,
> > >
> > > we have the following enviroment: Windows 2000 Server with
> > > Citrix Metaframe XP. We have installed 1600 CALs. Our 1500 Users
> > > access the Servers by the Citrix Java Client.
> > >
> > > Some User receive the Message that their Access-License will
> > > expire in a few days.
> > >
> > > A view into the Terminalserver-Licensingserver showed that only
> > > 690 of 1600 CALs have been assigned. The other users have been
> > > assigned temporary licenses.
> > >
> > > Why did the Server not assign the CALs to all the users ?
> > > What happens to the Clients that have been promised that their
> > > License will expire ?`
> > > Does the Server automatically renew the licenses ?
> > >
> > > Best Regards
> > >
> > > Sven

> >
 
Re: W2K Srv + Citrix: Message "TS CAL will expire in a few days"

Windows EventLog. Citrix writes to this EventLog as well, like most
other 3rd party software. Check both the System and the Application
log.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U3ZlbiBXLg==?= <SvenW@discussions.microsoft.com> wrote
on 16 jan 2008 in microsoft.public.windows.terminal_services:

> Windows Eventlog or Citrix Eventlog? Where can I find the Citrix
> Eventlog ?
>
> "Sven W." wrote:
>
>> Hi Vera,
>>
>> the Clients connect via Citrix Java Client using Windows 2000
>> Professional.
>>
>> We use Citrix Concurrent User Licenses. Whats the matter with
>> the temporary License ? Under which circumstances does the
>> Server only issue temporary Licenses and no full CAL ? Does he
>> renew automatically when the license expires ?
>>
>> Sven
>>
>>
>>
>> "Vera Noest [MVP]" wrote:
>>
>> > What's the OS on your clients? Are you running thin clients?
>> > Check the EventLog on the Citrix server to find out why
>> > licenses aren't issued to clients.
>> > Repost with EventID + Source + Description for more help.
>> > _________________________________________________________
>> > Vera Noest
>> > MCSE, CCEA, Microsoft MVP - Terminal Server
>> > TS troubleshooting: http://ts.veranoest.net
>> > ___ please respond in newsgroup, NOT by private email ___
>> >
>> > =?Utf-8?B?U3ZlbiBXLg==?= <SvenW@discussions.microsoft.com>
>> > wrote on 16 jan 2008 in
>> > microsoft.public.windows.terminal_services:
>> >
>> > > Hi there,
>> > >
>> > > we have the following enviroment: Windows 2000 Server with
>> > > Citrix Metaframe XP. We have installed 1600 CALs. Our 1500
>> > > Users access the Servers by the Citrix Java Client.
>> > >
>> > > Some User receive the Message that their Access-License
>> > > will expire in a few days.
>> > >
>> > > A view into the Terminalserver-Licensingserver showed that
>> > > only 690 of 1600 CALs have been assigned. The other users
>> > > have been assigned temporary licenses.
>> > >
>> > > Why did the Server not assign the CALs to all the users ?
>> > > What happens to the Clients that have been promised that
>> > > their License will expire ?`
>> > > Does the Server automatically renew the licenses ?
>> > >
>> > > Best Regards
>> > >
>> > > Sven
 
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