printer spooling errors

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killer frog

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I am recieving a "print spooler crashing" error. My client just installed a
new Toshiba 3510 printer copier,scanner,fax machine. Now we are getting this
error. How do I delete all of the printers and drivers from the server so
that I can start over again with the installtion myself?
Dillion
 
Re: printer spooling errors

To delete the drivers on the server,
-> Open Control Panel -> Printers -> Server Properties -> Drivers
-> Remove the drivers.

<snip from an earlier thread>
All of the Microsoft-supplied printer drivers are tested with Terminal
Services and guaranteed to work. Before using a third-party printer driver,
make sure it has been certified for Terminal Services. There is a Windows
Hardware Quality Labs (WHQL) program for getting third-party printer drivers
certified on Terminal Services. Please ask your printer driver vendor to
secure such certification.

Third party drivers on the server are not recommended. Foll is the preferred
order for drivers:
- Mostly native inbox drivers or
- Map the 3rd party printers to native drivers or
- Use WQHL-certified printer driver on the TS server [This can be obtained
from the individual 3rd party sites]

Check this article for more info:
The Hunt for the Bad Printer Driver - by Stefan Vermeulen
http://www.msterminalservices.org/articles/hunt-bad-printer-driver.html

--
Thanks,
Priya.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"killer frog" <killerfrog@discussions.microsoft.com> wrote in message
news:A5FA1E3C-E3E0-46F1-8EEE-71592C1E1091@microsoft.com...
>I am recieving a "print spooler crashing" error. My client just installed a
> new Toshiba 3510 printer copier,scanner,fax machine. Now we are getting
> this
> error. How do I delete all of the printers and drivers from the server so
> that I can start over again with the installtion myself?
> Dillion
 
Re: printer spooling errors

Hi,

You could use the cleanspl.exe utility from the Resource Kit Tools:

-------------
Spooler Cleaner (CleanSpl) is a GUI tool that restores the print spooler to
its original state. It deletes all print jobs, printers, printer drivers,
and spool files on a specified local or remote server.
-------------

If you're using Windows Server 2003 you can download it here:

http://www.microsoft.com/downloads/...69-57ff-4ae7-96ee-b18c4790cffd&displaylang=en

- Jonathan



"killer frog" <killerfrog@discussions.microsoft.com> wrote in message
news:A5FA1E3C-E3E0-46F1-8EEE-71592C1E1091@microsoft.com...
>I am recieving a "print spooler crashing" error. My client just installed a
> new Toshiba 3510 printer copier,scanner,fax machine. Now we are getting
> this
> error. How do I delete all of the printers and drivers from the server so
> that I can start over again with the installtion myself?
> Dillion
 
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