Terminal Server license transfer or re-license - How?

  • Thread starter Thread starter Sam Munzani
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Sam Munzani

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Hi,

Our company acquired a small company who had Windows 2003 running great
plaines accounting software with Terminal Server. Since we needed this box
to join our AD domain, we simply ran dcpromo and removed AD from it and made
it join our domain. Its part of our AD domain now but that introduced a few
issues.

1. SQL server doesn't start because the pre-requisite services don't start.
It doesn't tell me what services it really depends on. In the dependency
tab, nothing is listed.
2. TS licensing service doesn't start and gives me event ID 44 that the
local group doesn't exist. Since this is not a stand alone server, I created
a group manually to AD but that didn't help.

What I really want to achieve.
1. Backup existing TS license. Remove TS services. Put TS services back and
then restore the TS licenses.

Is this possible at all? A few KB article references calling MS TS licensing
CSC but phone number is not published anywhere. What can be done from this
point?

Thanks,
Sam
 
Re: Terminal Server license transfer or re-license - How?

You could try to backup and restore the TS Licensing database,
since you are restoring to the same server with the same OS image.

This might help:

273566 - How to rebuild Windows 2000 and 2003 Terminal Services
Licensing database
http://support.microsoft.com/?kbid=273566

If that should fail, you can start completely from scratch, phone
the Clearinghouse and get your licenses re-issued.

Note that you *must* have all the paperwork with the license pack
numbers at hand before you phone the Clearinghouse.
And the number to the Clearinghouse isn't mentioned anywhere,
because it is a local number and thus depending on where you are.

Here's how to find your local number:

291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Sam Munzani" <smunzani@comcast.net> wrote on 19 jan 2008 in
microsoft.public.windows.terminal_services:

> Hi,
>
> Our company acquired a small company who had Windows 2003
> running great plaines accounting software with Terminal Server.
> Since we needed this box to join our AD domain, we simply ran
> dcpromo and removed AD from it and made it join our domain. Its
> part of our AD domain now but that introduced a few issues.
>
> 1. SQL server doesn't start because the pre-requisite services
> don't start. It doesn't tell me what services it really depends
> on. In the dependency tab, nothing is listed.
> 2. TS licensing service doesn't start and gives me event ID 44
> that the local group doesn't exist. Since this is not a stand
> alone server, I created a group manually to AD but that didn't
> help.
>
> What I really want to achieve.
> 1. Backup existing TS license. Remove TS services. Put TS
> services back and then restore the TS licenses.
>
> Is this possible at all? A few KB article references calling MS
> TS licensing CSC but phone number is not published anywhere.
> What can be done from this point?
>
> Thanks,
> Sam
 
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