Images missing in PACS thumbnail viewer

  • Thread starter Thread starter Timothy
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Timothy

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When opening a RDP session to IE6 with an URL appended for a Physician Portal
for our hospital everything works except the veiwer for PACS images. When you
click a link for the images, the viewer opens with the boxes for the images
and an indictor that it see the images, but nothing shows in the boxes.
 
Re: Images missing in PACS thumbnail viewer

Does it require ActiveX control for downloading the images?
Also, are the images visible directly on the server console (without using
TS)?

Are admins able to view the images?

--
Thanks,
Priya.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Timothy" <Timothy@discussions.microsoft.com> wrote in message
news:BB462350-287B-4EDF-897A-F7387E50C9EB@microsoft.com...
> When opening a RDP session to IE6 with an URL appended for a Physician
> Portal
> for our hospital everything works except the veiwer for PACS images. When
> you
> click a link for the images, the viewer opens with the boxes for the
> images
> and an indictor that it see the images, but nothing shows in the boxes.
 
RE: Images missing in PACS thumbnail viewer

After working with Citrix on this issue, we were able to reproduce this issue
using a RDP connection only. This took the ICA session out of the mix. After
further investation, it appears to be a problem with how the programmer for
our portal has created the link and use of the viewer within this
environment. It can only be used by one session at a time. We have sent them
back to the drawing board.

"Timothy" wrote:

> When opening a RDP session to IE6 with an URL appended for a Physician Portal
> for our hospital everything works except the veiwer for PACS images. When you
> click a link for the images, the viewer opens with the boxes for the images
> and an indictor that it see the images, but nothing shows in the boxes.
 
Re: Images missing in PACS thumbnail viewer

Thanks for the update.

--
Thanks,
Priya.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Timothy" <Timothy@discussions.microsoft.com> wrote in message
news:81FFE41C-5573-4AD0-88FD-50E8F40B9E0D@microsoft.com...
> After working with Citrix on this issue, we were able to reproduce this
> issue
> using a RDP connection only. This took the ICA session out of the mix.
> After
> further investation, it appears to be a problem with how the programmer
> for
> our portal has created the link and use of the viewer within this
> environment. It can only be used by one session at a time. We have sent
> them
> back to the drawing board.
>
> "Timothy" wrote:
>
>> When opening a RDP session to IE6 with an URL appended for a Physician
>> Portal
>> for our hospital everything works except the veiwer for PACS images. When
>> you
>> click a link for the images, the viewer opens with the boxes for the
>> images
>> and an indictor that it see the images, but nothing shows in the boxes.
 
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