Re: Digital Cable TV product key -- a VISTA issue....
Re: Digital Cable TV product key -- a VISTA issue....
Maya
That recommendation to format and reinstall the OS is a typical response
when a tech support person doesn't know how to fix a problem.
When you say "Digital cable support product key" is this a key provided by
the cable company? If so, it seems they would be the people to contact if
their key is not working.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"maya" <maya778899@yahoo.com> wrote in message news:fn2rnn$6pn$1@aioe.org...
> Rick Rogers wrote:
>> Hi,
>>
>> On most preinstalled machines, it's a sticker somewhere on the back or
>> side. Barring that, you might download and run the advisor from
>> belarc.com which can give you the system's product key as well.
>>
>
> thank you all for your responses.. I did find it in the end, the product
> key for Digital Cable Support (not the same as the one to activate
> Windows), but even though I typed it in a no. of times I couldn't get it
> to work.. spoke to tech support for my machine today... after I finally
> convinced the guy I had indeed typed in the correct no., he puts me on
> hold to find out if this is a known issue, he comes back and says that
> what happens is Vista gets corrupted and the only solution to this problem
> is to do a clean re-install of Vista after reformatting the HD and yada
> yada... I don't believe this....
>
> has anybody experienced this same problem when trying to set up Digital
> Cable TV in Windows Media Center??? (personally am on Ultimate...)
>
> thanks again..
>
>