Print trouble (can't locate driver)

  • Thread starter Thread starter Andrea Caldarone
  • Start date Start date
A

Andrea Caldarone

Guest
Hi all,

I've a Windows 2003 SP2 with terminal services. One client (with Windows
Vista) access the terminal server but its default printer doesn't be mapped,
this is what I see in the eventlog:

driver for HP LaserJet 4345 mfp PCL 5 required for printer HP LaserJet 4345
mfp PCL 5 is unknown.

but in my terminal server -> printer & fax -> server properties I've
installed that driver! It is correctly shown in the installed drivers list.
 
RE: Print trouble (can't locate driver)

Does the driver have the "exact" same name?

--
Patrick C. Rouse
Microsoft MVP - Terminal Server
SE, West Coast USA & Canada
Quest Software, Provision Networks Division
Virtual Client Solutions
http://www.provisionnetworks.com


"Andrea Caldarone" wrote:

> Hi all,
>
> I've a Windows 2003 SP2 with terminal services. One client (with Windows
> Vista) access the terminal server but its default printer doesn't be mapped,
> this is what I see in the eventlog:
>
> driver for HP LaserJet 4345 mfp PCL 5 required for printer HP LaserJet 4345
> mfp PCL 5 is unknown.
>
> but in my terminal server -> printer & fax -> server properties I've
> installed that driver! It is correctly shown in the installed drivers list.
>
>
 
RE: Print trouble (can't locate driver)



"Andrea Caldarone" wrote:

> Hi all,
>
> I've a Windows 2003 SP2 with terminal services. One client (with Windows
> Vista) access the terminal server but its default printer doesn't be mapped,
> this is what I see in the eventlog:
>
> driver for HP LaserJet 4345 mfp PCL 5 required for printer HP LaserJet 4345
> mfp PCL 5 is unknown.
>
> but in my terminal server -> printer & fax -> server properties I've
> installed that driver! It is correctly shown in the installed drivers list.
>
>
You also need to be sure that the drivers are an exact match as well!

GCB
 
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