Outlook Express - can't erase messages

  • Thread starter Thread starter MEB
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MEB

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"Miguel Machado" <Miguel Machado@discussions.microsoft.com> wrote in message
news:0FC3D7BA-89F2-46BB-A7B5-99DEE6AC9B18@microsoft.com...
| Hello
|
| I'm having a problem with my outlook express.
|
| Since last 2 weeks, i'm not been able to clean my messages, no metters in
| what folders they are, and no metters how i try to erase then (clicking on
| the red cross, selecting all and right click the mouse and click on
delete,
| what ever)
|
| Some one have a sugestion?
|
| Best regards
| Miguel Machado

Red cross? Are you sure those messages are actually on your computer and not
still on the mail server and you have only previewed them?
Did you try dragging them to the Deleted Items folder? Did you try while
connected to the server?
Have you failed to synchronized that account in awhile, and those messages
have actually already been deleted [messages can't be deleted twice]?
Have you shutdown OE so it can delete/update its data base?

Or are you attempting to delete news group messages in compiled message
bases [like from Google Groups] perhaps? Those can only be deleted by
deleted the entire store/compilation.

--

MEB
http://peoplescounsel.orgfree.com
_________
 
Outlook Express - can't erase messages

Hello

I'm having a problem with my outlook express.

Since last 2 weeks, i'm not been able to clean my messages, no metters in
what folders they are, and no metters how i try to erase then (clicking on
the red cross, selecting all and right click the mouse and click on delete,
what ever)

Some one have a sugestion?

Best regards
Miguel Machado
 
Re: Outlook Express - can't erase messages

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting and frequently perform a manual compact of
all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002


Miguel Machado wrote:
> Hello
>
> I'm having a problem with my outlook express.
>
> Since last 2 weeks, i'm not been able to clean my messages, no metters in
> what folders they are, and no metters how i try to erase then (clicking on
> the red cross, selecting all and right click the mouse and click on
> delete,
> what ever)
>
> Some one have a sugestion?
>
> Best regards
> Miguel Machado
 
Re: Outlook Express - can't erase messages

"Miguel Machado" <Miguel Machado@discussions.microsoft.com> wrote in message news:0FC3D7BA-89F2-46BB-A7B5-99DEE6AC9B18@microsoft.com...
> Hello
> I'm having a problem with my outlook express.
> Since last 2 weeks, i'm not been able to clean my messages, no metters in
> what folders they are, and no metters how i try to erase then (clicking on
> the red cross, selecting all and right click the mouse and click on delete,
> what ever)

Right-click your Deleted Items folder and select "Empty Deleted Items
folder".

Ben
 
RE: Outlook Express - can't erase messages

Thank you all, for the quick reply

MEB, Ben Myers.

All of your sugestions were previousely tryed/checked by me. Thank you at
the same

PA Bear [MS MVP]
Tuff tasks to do, but i will try then. Tomorrow i'll be back with some results

Once again, thank you all
Miguel Machado


"Miguel Machado" wrote:

> Hello
>
> I'm having a problem with my outlook express.
>
> Since last 2 weeks, i'm not been able to clean my messages, no metters in
> what folders they are, and no metters how i try to erase then (clicking on
> the red cross, selecting all and right click the mouse and click on delete,
> what ever)
>
> Some one have a sugestion?
>
> Best regards
> Miguel Machado
 
Re: Outlook Express - can't erase messages

> "Miguel Machado" wrote:
> > Hello
> > I'm having a problem with my outlook express.
> > Since last 2 weeks, i'm not been able to clean my messages, no metters in
> > what folders they are, and no metters how i try to erase then (clicking on
> > the red cross, selecting all and right click the mouse and click on delete,
> > what ever)

See if this is helpful.

http://support.microsoft.com/kb/312348

Ben
 
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