Windows Installer 3.1 - won't Start

  • Thread starter Thread starter 360freq
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360freq

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hello, I am new to the forums.

I've spent weeks online looking for an answer.. to no avail and I now truly
need some input.

home System: Win2000 SP4 ... Local Computer (no Administration)

I just purchased a new HP Printer. the HP setup software requires the
"Windows Installer 3.1" (v2 KB893803). I believe it's listed as "MSIServer"
under Services. this recent version installed fine.. but all is not well.

I guess certain applications with an executable of .MSI need to have this
service for the software to install. (this also means I can't run .NET
Framework 2.0 and other apps etc..)

whether it's set to Manual or Automatic, the Windows Installer Service will
not Start.

the message I receive is:
"Could not start the MSIServer service on Local Computer. The service did
not return an error. This could be an internal Windows error."

Windows says it's dependent on the "Remote Procedure Call", but that service
is ok. I re-installed a few times already and the result is the same. never
encountered anything like this before.

any help would be appreciated -- thank you.
 
Re: Windows Installer 3.1 - won't Start

Hello 360freq,

I never saw a MSIInstaller server service on w2000. In my system it is listed
under "Windows Installer" service. Which modell from HP is it? An how is
the software named, that i can try to reproduce your error.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> hello, I am new to the forums.
>
> I've spent weeks online looking for an answer.. to no avail and I now
> truly need some input.
>
> home System: Win2000 SP4 ... Local Computer (no Administration)
>
> I just purchased a new HP Printer. the HP setup software requires the
> "Windows Installer 3.1" (v2 KB893803). I believe it's listed as
> "MSIServer" under Services. this recent version installed fine.. but
> all is not well.
>
> I guess certain applications with an executable of .MSI need to have
> this service for the software to install. (this also means I can't run
> .NET Framework 2.0 and other apps etc..)
>
> whether it's set to Manual or Automatic, the Windows Installer Service
> will not Start.
>
> the message I receive is: "Could not start the MSIServer service on
> Local Computer. The service did not return an error. This could be an
> internal Windows error."
>
> Windows says it's dependent on the "Remote Procedure Call", but that
> service is ok. I re-installed a few times already and the result is
> the same. never encountered anything like this before.
>
> any help would be appreciated -- thank you.
>
 
Re: Windows Installer 3.1 - won't Start

I had a lot of trouble with the Installer about a year ago. I talked to
Microsoft about the problems and they didn't even charge me. The bottom
line is that Windows Installer 3.1 was bad and the cure was to download and
install the latest version, 3.2 if I remember correctly. You also have to
download and run the Windows Installer cleanup program that removes all the
bad stuff from your registry that 3.1 put in. There is a very complete
description of how the Windows Installer works, interesting to read but not
helpful when things don't work. Look around the knowledge base and search
microsoft.com .



"360freq" <360freq@discussions.microsoft.com> wrote in message
news:38DC4B7B-6E3A-4D0E-9AA2-2ECBB96B6C49@microsoft.com...
> hello, I am new to the forums.
>
> I've spent weeks online looking for an answer.. to no avail and I now
truly
> need some input.
>
> home System: Win2000 SP4 ... Local Computer (no Administration)
>
> I just purchased a new HP Printer. the HP setup software requires the
> "Windows Installer 3.1" (v2 KB893803). I believe it's listed as
"MSIServer"
> under Services. this recent version installed fine.. but all is not well.
>
> I guess certain applications with an executable of .MSI need to have this
> service for the software to install. (this also means I can't run .NET
> Framework 2.0 and other apps etc..)
>
> whether it's set to Manual or Automatic, the Windows Installer Service
will
> not Start.
>
> the message I receive is:
> "Could not start the MSIServer service on Local Computer. The service did
> not return an error. This could be an internal Windows error."
>
> Windows says it's dependent on the "Remote Procedure Call", but that
service
> is ok. I re-installed a few times already and the result is the same.
never
> encountered anything like this before.
>
> any help would be appreciated -- thank you.
 
Re: Windows Installer 3.1 - won't Start

Hello Stubby,

It exists no version 3.2 it is 3.1 v2 like stated from the poster.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> I had a lot of trouble with the Installer about a year ago. I talked
> to Microsoft about the problems and they didn't even charge me. The
> bottom line is that Windows Installer 3.1 was bad and the cure was to
> download and install the latest version, 3.2 if I remember correctly.
> You also have to download and run the Windows Installer cleanup
> program that removes all the bad stuff from your registry that 3.1 put
> in. There is a very complete description of how the Windows Installer
> works, interesting to read but not helpful when things don't work.
> Look around the knowledge base and search microsoft.com .
>
> "360freq" <360freq@discussions.microsoft.com> wrote in message
> news:38DC4B7B-6E3A-4D0E-9AA2-2ECBB96B6C49@microsoft.com...
>
>> hello, I am new to the forums.
>>
>> I've spent weeks online looking for an answer.. to no avail and I
>> now
>>
> truly
>
>> need some input.
>>
>> home System: Win2000 SP4 ... Local Computer (no Administration)
>>
>> I just purchased a new HP Printer. the HP setup software requires
>> the "Windows Installer 3.1" (v2 KB893803). I believe it's listed as
>>
> "MSIServer"
>
>> under Services. this recent version installed fine.. but all is not
>> well.
>>
>> I guess certain applications with an executable of .MSI need to have
>> this service for the software to install. (this also means I can't
>> run .NET Framework 2.0 and other apps etc..)
>>
>> whether it's set to Manual or Automatic, the Windows Installer
>> Service
>>
> will
>
>> not Start.
>>
>> the message I receive is:
>> "Could not start the MSIServer service on Local Computer. The service
>> did
>> not return an error. This could be an internal Windows error."
>> Windows says it's dependent on the "Remote Procedure Call", but that
>>
> service
>
>> is ok. I re-installed a few times already and the result is the
>> same.
>>
> never
>
>> encountered anything like this before.
>>
>> any help would be appreciated -- thank you.
>>
 
Re: Windows Installer 3.1 - won't Start

thanks to both of you for replying. (the HP printer model is the Photosmart
C5280)

the version I installed is the latest 3.1 v2 redistributable package. maybe
I needed to install the "Windows Installer cleanup program" first (which I
did not do).

I will try that and begin the process over again.

"Stubby" wrote:

> I had a lot of trouble with the Installer about a year ago. I talked to
> Microsoft about the problems and they didn't even charge me. The bottom
> line is that Windows Installer 3.1 was bad and the cure was to download and
> install the latest version, 3.2 if I remember correctly. You also have to
> download and run the Windows Installer cleanup program that removes all the
> bad stuff from your registry that 3.1 put in. There is a very complete
> description of how the Windows Installer works, interesting to read but not
> helpful when things don't work. Look around the knowledge base and search
> microsoft.com .
>
>
>
> "360freq" <360freq@discussions.microsoft.com> wrote in message
> news:38DC4B7B-6E3A-4D0E-9AA2-2ECBB96B6C49@microsoft.com...
> > hello, I am new to the forums.
> >
> > I've spent weeks online looking for an answer.. to no avail and I now
> truly
> > need some input.
> >
> > home System: Win2000 SP4 ... Local Computer (no Administration)
> >
> > I just purchased a new HP Printer. the HP setup software requires the
> > "Windows Installer 3.1" (v2 KB893803). I believe it's listed as
> "MSIServer"
> > under Services. this recent version installed fine.. but all is not well.
> >
> > I guess certain applications with an executable of .MSI need to have this
> > service for the software to install. (this also means I can't run .NET
> > Framework 2.0 and other apps etc..)
> >
> > whether it's set to Manual or Automatic, the Windows Installer Service
> will
> > not Start.
> >
> > the message I receive is:
> > "Could not start the MSIServer service on Local Computer. The service did
> > not return an error. This could be an internal Windows error."
> >
> > Windows says it's dependent on the "Remote Procedure Call", but that
> service
> > is ok. I re-installed a few times already and the result is the same.
> never
> > encountered anything like this before.
> >
> > any help would be appreciated -- thank you.
>
>
>
 
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