Same problem Windows Installer 3.1 v2 will not install.

jhmac77 · Feb 9, 2008

I use Windows Automatic Update to install my updates. Just recently, it shows
to update to Windows Installer 3.1 Redistributable (v2). I have it update but
it says that it could not be installed. I get a 0x8007005 error code. I
tried going to Microsoft's website
to download it myself, and do both "Run" and "Save" but I still get an error
that states it could not be installed. Then it proceeds to uninstall that
package and reboot my computer. Here is my KB893803v2.log:

[KB893803v2.log]
0.219:
================================================================================
0.219: 2007/10/31 07:22:13.828 (local)
0.219: c:\bf69b2f4cb1ad887fac3a65d6255e4c0\UPDATE\update.exe (version
6.1.22.4)
0.250: Hotfix started with following command line: /quiet /norestart
1.875: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
1.875: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
1.875: DoInstallation: CleanPFR failed: 0x2
2.000: SetProductTypes: InfProductBuildType=BuildType.IC
2.000: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.187: DoInstallation: FetchSourceURL for
c:\bf69b2f4cb1ad887fac3a65d6255e4c0\update\update_wxp.inf failed
2.203: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
2.203: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
2.219: BuildCabinetManifest: update.url absent
2.234: Starting AnalyzeComponents
2.234: AnalyzePhaseZero used 0 ticks
2.234: No c:\windows\INF\updtblk.inf file.
2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
18.890: OEM file scan used 16656 ticks
21.687: AnalyzePhaseOne: used 19453 ticks
21.687: AnalyzeComponents: Hotpatch analysis disabled; skipping.
21.687: AnalyzeComponents: Hotpatching is disabled.
21.687: AnalyzePhaseTwo used 0 ticks
21.687: AnalyzePhaseThree used 0 ticks
21.687: AnalyzePhaseFive used 0 ticks
21.687: AnalyzePhaseSix used 0 ticks
21.703: AnalyzeComponents used 19469 ticks
21.703: Downloading 0 files
21.703: bPatchMode = FALSE
21.703: Inventory complete: ReturnStatus=0, 19500 ticks
21.703: Num Ticks for invent : 19500
21.703: Conditional load of section MSI.Reg.Install.Condition succeeded
21.703: Allocation size of drive C: is 4096 bytes, free space = 44331941888
bytes
21.703: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
21.703: Drive C: free 42278MB req: 5MB w/uninstall: NOT CALCULATED.
21.703: CabinetBuild complete
21.703: Num Ticks for Cabinet build : 0
21.703: DynamicStrings section not defined or empty.
21.765: FileInUse:: need to restart already, turn off
21.765: FileInUse:: Add to list - Service Name: msiserver
21.781: In order to successfully complete this installation, the following
services will automatically be stopped and restarted.
21.781: Windows Installer.
24.906: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
25.719: Num Ticks for Backup : 4016
43.359: Num Ticks for creating uninst inf : 17640
43.359: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
43.359: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
47.031: System Restore Point set.
47.094: Copied file: C:\WINDOWS\system32\spmsg.dll
47.469: PFE2: Not avoiding Per File Exceptions.
47.484: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
48.953: Copied file: C:\WINDOWS\system32\msi.dll
48.984: Copied file: C:\WINDOWS\system32\msiexec.exe
49.078: Copied file: C:\WINDOWS\system32\msihnd.dll
49.125: Copied file: C:\WINDOWS\system32\msimsg.dll
49.250: Copied file: C:\WINDOWS\system32\msisip.dll
49.328: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
49.390: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
49.406: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
49.484: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
49.531: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
49.531: DoInstallation: Installing assemblies with source root path:
c:\bf69b2f4cb1ad887fac3a65d6255e4c0\
49.531: Num Ticks for Copying files : 6172
49.672: Num Ticks for Reg update and deleting 0 size files : 141
49.687: ---- Old Information In The Registry ------
49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
49.703: Destination:
49.703: ---- New Information In The Registry ------
49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
49.703: Destination:
69.250: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
was no-delay replaced; reboot is required.
69.250: DoInstallation: A reboot is required to complete the installation of
one or more files.
69.250: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with
error 0x2
69.250: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with
error 0x2
69.250: UpdateSpUpdSvcInf: Source
[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
69.297: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
0.641:
================================================================================
0.656: 2008/01/17 14:40:10.046 (local)
0.656: C:\Program
Files\AutoPatcher\modules\Components\KB893803_x86_enu.apm_files\update\update.exe (version 6.1.22.4)
0.688: Hotfix started with following command line: /quiet /norestart
/overwriteoem
2.375: ---- Old Information In The Registry ------
2.375: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
2.375: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
2.391: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
2.391: Destination:
2.422: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
2.438: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
2.453: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
2.453: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
2.500: Source:C:\WINDOWS\AppPatch\SET77.tmp
2.516: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
2.531: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
2.531: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
2.531: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
2.531: Destination:
2.547: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
2.547: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
2.563: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
2.563: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
2.578: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
2.578: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
2.578: ---- New Information In The Registry ------
2.594: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
2.594: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
2.594: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
2.594: Destination:
2.594: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
2.609: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
2.609: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
2.609: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
2.656: Source:C:\WINDOWS\AppPatch\SET77.tmp
2.656: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
2.656: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
2.656: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
2.672: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
2.672: Destination:
2.672: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
2.672: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
2.672: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
2.672: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
2.672: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
2.688: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
2.734: SetProductTypes: InfProductBuildType=BuildType.IC
2.734: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.797: DoInstallation: FetchSourceURL for c:\program
files\autopatcher\modules\components\kb893803_x86_enu.apm_files\update\update_wxp.inf failed
2.797: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
2.828: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
2.859: BuildCabinetManifest: update.url absent
2.875: Starting AnalyzeComponents
2.875: AnalyzePhaseZero used 0 ticks
2.875: No c:\windows\INF\updtblk.inf file.
2.875: User specified '-o'; ignoring any OEM driver files.
6.875: AnalyzePhaseOne: used 4000 ticks
6.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
6.875: AnalyzeComponents: Hotpatching is disabled.
7.094: AnalyzePhaseTwo used 219 ticks
7.094: AnalyzePhaseThree used 0 ticks
7.094: AnalyzePhaseFive used 0 ticks
7.094: AnalyzePhaseSix used 0 ticks
7.094: AnalyzeComponents used 4219 ticks
7.094: Downloading 0 files
7.094: bPatchMode = FALSE
7.094: Inventory complete: ReturnStatus=0, 4297 ticks
7.094: Num Ticks for invent : 4297
7.094: Conditional load of section MSI.Reg.Install.Condition succeeded
7.094: Allocation size of drive C: is 4096 bytes, free space = 35062345728
bytes
7.125: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
7.125: Drive C: free 33438MB req: 5MB w/uninstall: NOT CALCULATED.
7.125: CabinetBuild complete
7.125: Num Ticks for Cabinet build : 31
7.125: DynamicStrings section not defined or empty.
13.141: FileInUse:: need to restart already, turn off
13.141: FileInUse:: Add to list - Service Name: msiserver
13.219: In order to successfully complete this installation, the following
services will automatically be stopped and restarted.
13.219: Windows Installer.
14.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
14.813: Num Ticks for Backup : 7688
32.781: Num Ticks for creating uninst inf : 17968
32.797: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
32.797: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
44.281: System Restore Point set.
44.500: PFE2: Not avoiding Per File Exceptions.
44.609: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
45.953: Copied file: C:\WINDOWS\system32\msi.dll
46.125: Copied file: C:\WINDOWS\system32\msiexec.exe
46.453: Copied file: C:\WINDOWS\system32\msihnd.dll
46.828: Copied file: C:\WINDOWS\system32\msimsg.dll
47.016: Copied file: C:\WINDOWS\system32\msisip.dll
47.297: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
47.516: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
47.688: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
47.969: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
48.141: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
48.219: DoInstallation: Installing assemblies with source root path:
c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\
48.219: Num Ticks for Copying files : 15438
48.375: Num Ticks for Reg update and deleting 0 size files : 156
49.063: ---- Old Information In The Registry ------
49.078: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
49.078: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
49.078: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
49.078: Destination:
49.109: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
49.125: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
49.141: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
49.141: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
49.188: Source:C:\WINDOWS\AppPatch\SET77.tmp
49.203: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
49.219: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
49.219: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
49.219: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
49.219: Destination:
49.219: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
49.219: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
49.250: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
49.250: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
49.250: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
49.250: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
49.250: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
49.250: Destination:
49.250: ---- New Information In The Registry ------
49.250: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
49.250: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
49.266: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
49.266: Destination:
49.281: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
49.281: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
49.281: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
49.281: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
49.297: Source:C:\WINDOWS\AppPatch\SET77.tmp
49.313: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
49.313: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
49.313: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
49.313: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
49.313: Destination:
49.328: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
49.328: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
49.328: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
49.344: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
49.344: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
49.344: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
49.344: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
49.344: Destination:
52.891: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
was no-delay replaced; reboot is required.
52.891: DoInstallation: A reboot is required to complete the installation of
one or more files.
52.891: UpdateSpUpdSvcInf: Source
[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
53.109: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
0.375:
================================================================================
0.391: 2008/02/09 09:10:43.125 (local)
0.391: C:\Program
Files\AutoPatcher\modules\Components\KB893803_x86_enu.apm_files\update\update.exe (version 6.1.22.4)
0.391: Hotfix started with following command line: /quiet /norestart
/overwriteoem
1.516: ---- Old Information In The Registry ------
1.516: Source:C:\WINDOWS\system32\SET7A.tmp (6.0.2900.2530)
1.516: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
1.531: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
1.531: Destination:
1.547: Source:C:\WINDOWS\system32\DllCache\SET9C.tmp
1.563: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
1.578: Source:C:\WINDOWS\system32\DllCache\SET9E.tmp (5.1.2600.2558)
1.578: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
1.610: Source:C:\WINDOWS\AppPatch\SET9F.tmp
1.610: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
1.625: Source:C:\WINDOWS\AppPatch\SETA0.tmp (5.1.2600.2558)
1.625: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
1.625: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
1.625: Destination:
1.641: Source:C:\WINDOWS\system32\SETA7.tmp (5.1.2600.2622)
1.641: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
1.656: Source:C:\WINDOWS\system32\SETA8.tmp (5.1.2600.2622)
1.656: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
1.656: Source:C:\WINDOWS\system32\SETA9.tmp (5.1.2600.2622)
1.656: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
1.656: ---- New Information In The Registry ------
1.672: Source:C:\WINDOWS\system32\SET7A.tmp (6.0.2900.2530)
1.672: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
1.672: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
1.672: Destination:
1.688: Source:C:\WINDOWS\system32\DllCache\SET9C.tmp
1.688: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
1.703: Source:C:\WINDOWS\system32\DllCache\SET9E.tmp (5.1.2600.2558)
1.703: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
1.719: Source:C:\WINDOWS\AppPatch\SET9F.tmp
1.719: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
1.735: Source:C:\WINDOWS\AppPatch\SETA0.tmp (5.1.2600.2558)
1.735: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
1.735: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
1.735: Destination:
1.735: Source:C:\WINDOWS\system32\SETA7.tmp (5.1.2600.2622)
1.750: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
1.750: Source:C:\WINDOWS\system32\SETA8.tmp (5.1.2600.2622)
1.750: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
1.750: Source:C:\WINDOWS\system32\SETA9.tmp (5.1.2600.2622)
1.750: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
1.766: SetProductTypes: InfProductBuildType=BuildType.IC
1.766: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.828: DoInstallation: FetchSourceURL for c:\program
files\autopatcher\modules\components\kb893803_x86_enu.apm_files\update\update_wxp.inf failed
1.828: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
1.844: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
1.844: BuildCabinetManifest: update.url absent
1.860: Starting AnalyzeComponents
1.860: AnalyzePhaseZero used 0 ticks
1.860: No c:\windows\INF\updtblk.inf file.
1.860: User specified '-o'; ignoring any OEM driver files.
2.766: AnalyzePhaseOne: used 906 ticks
2.766: AnalyzeComponents: Hotpatch analysis disabled; skipping.
2.766: AnalyzeComponents: Hotpatching is disabled.
2.922: AnalyzePhaseTwo used 156 ticks
2.922: AnalyzePhaseThree used 0 ticks
2.922: AnalyzePhaseFive used 0 ticks
2.922: AnalyzePhaseSix used 0 ticks
2.922: AnalyzeComponents used 1062 ticks
2.922: Downloading 0 files
2.922: bPatchMode = FALSE
2.922: Inventory complete: ReturnStatus=0, 1094 ticks
2.922: Num Ticks for invent : 1094
2.922: Conditional load of section MSI.Reg.Install.Condition succeeded
2.922: Allocation size of drive C: is 4096 bytes, free space = 47003144192
bytes
2.922: Free space of directory c:\windows adjusted to 47003140096
2.953: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
2.953: Drive C: free 44825MB req: 5MB w/uninstall: NOT CALCULATED.
2.953: CabinetBuild complete
2.953: Num Ticks for Cabinet build : 31
2.953: DynamicStrings section not defined or empty.
6.891: FileInUse:: need to restart already, turn off
6.891: FileInUse:: Add to list - Service Name: msiserver
6.906: In order to successfully complete this installation, the following
services will automatically be stopped and restarted.
6.906: Windows Installer.
8.906: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
9.391: Num Ticks for Backup : 6438
19.953: Num Ticks for creating uninst inf : 10562
19.969: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
19.969: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
26.422: System Restore Point set.
26.641: PFE2: Not avoiding Per File Exceptions.
26.781: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
27.438: Copied file: C:\WINDOWS\system32\msi.dll
27.625: Copied file: C:\WINDOWS\system32\msiexec.exe
27.813: Copied file: C:\WINDOWS\system32\msihnd.dll
28.016: Copied file: C:\WINDOWS\system32\msimsg.dll
28.125: Copied file: C:\WINDOWS\system32\msisip.dll
28.281: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
28.391: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
28.594: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
28.703: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
28.828: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
28.828: DoInstallation: Installing assemblies with source root path:
c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\
28.828: Num Ticks for Copying files : 8875
29.078: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
MSI.Reg.Install: 0x5
29.078: DoInstallation

oRegistryUpdates failed
29.219: Access is denied.
29.219: KB893803v2 installation did not complete.

Select 'OK' to undo the changes that have been made.
29.235: Starting process:
C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe /~ -q -z
37.672: Software Update Rollback has completed with return code 0xbc2. This
rollback requires a reboot.
37.672: KB893803v2 installation did not complete.

Windows Installer has been partially updated and may not work properly.
37.672: Update.exe extended error code = 0x5
37.672: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
1.391:
================================================================================
1.453: 2008/02/09 12:23:57.421 (local)
1.453: c:\31a06f738152ab034465\UPDATE\update.exe (version 6.1.22.4)
1.485: Hotfix started with following command line:
8.047: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
8.047: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
8.047: DoInstallation: CleanPFR failed: 0x2
8.360: SetProductTypes: InfProductBuildType=BuildType.IC
8.360: SetAltOsLoaderPath: No section uses DirId 65701; done.
9.188: DoInstallation: FetchSourceURL for
c:\31a06f738152ab034465\update\update_wxp.inf failed
9.188: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
9.188: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
9.188: BuildCabinetManifest: update.url absent
9.188: Starting AnalyzeComponents
9.203: AnalyzePhaseZero used 0 ticks
9.203: No c:\windows\INF\updtblk.inf file.
9.203: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
9.203: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
46.156: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
63.110: OEM file scan used 53907 ticks
64.875: AnalyzePhaseOne: used 55672 ticks
64.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
64.875: AnalyzeComponents: Hotpatching is disabled.
64.891: AnalyzePhaseTwo used 16 ticks
64.891: AnalyzePhaseThree used 0 ticks
64.891: AnalyzePhaseFive used 0 ticks
64.891: AnalyzePhaseSix used 0 ticks
64.891: AnalyzeComponents used 55688 ticks
64.891: Downloading 0 files
64.891: bPatchMode = FALSE
64.891: Inventory complete: ReturnStatus=0, 55703 ticks
64.891: Num Ticks for invent : 55703
64.891: Conditional load of section MSI.Reg.Install.Condition succeeded
64.891: Allocation size of drive C: is 4096 bytes, free space = 43188166656
bytes
64.922: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
64.922: Drive C: free 41187MB req: 5MB w/uninstall: NOT CALCULATED.
64.922: CabinetBuild complete
64.922: Num Ticks for Cabinet build : 31
64.922: DynamicStrings section not defined or empty.
64.938: FileInUse:: need to restart already, turn off
64.938: FileInUse:: Add to list - Service Name: msiserver
65.953: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
66.719: Num Ticks for Backup : 1797
81.328: Num Ticks for creating uninst inf : 14609
81.328: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
81.344: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
90.703: System Restore Point set.
90.813: PFE2: Not avoiding Per File Exceptions.
90.860: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
93.469: Copied file: C:\WINDOWS\system32\msi.dll
93.594: Copied file: C:\WINDOWS\system32\msiexec.exe
93.891: Copied file: C:\WINDOWS\system32\msihnd.dll
94.141: Copied file: C:\WINDOWS\system32\msimsg.dll
94.297: Copied file: C:\WINDOWS\system32\msisip.dll
94.500: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
94.656: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
94.906: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
95.078: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
95.313: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
95.328: DoInstallation: Installing assemblies with source root path:
c:\31a06f738152ab034465\
95.328: Num Ticks for Copying files : 14000
95.985: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
MSI.Reg.Install: 0x5
95.985: DoInstallation

oRegistryUpdates failed
96.610: Access is denied.
99.344: Message displayed to the user: Access is denied.
99.344: User Input: OK
99.344: KB893803v2 installation did not complete.

Select 'OK' to undo the changes that have been made.
104.953: Message displayed to the user: KB893803v2 installation did not
complete.

Select 'OK' to undo the changes that have been made.
104.953: User Input: OK
105.125: Starting process:
C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe /~ -u -z
117.063: Software Update Rollback has completed with return code 0xbc2.
This rollback requires a reboot.
117.063: KB893803v2 installation did not complete.

Windows Installer has been partially updated and may not work properly.
118.844: Message displayed to the user: KB893803v2 installation did not
complete.

Windows Installer has been partially updated and may not work properly.
118.860: User Input: OK
118.860: Update.exe extended error code = 0x5
118.860: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
Shutdown Initiated in Self Extractor
***

*****Your post is too long. Please reduce the amount of text. (Limit =
30000, Current = 44727)***** will continue in reply

Jim McDonald

jhmac77 · Feb 9, 2008

RE: Same problem Windows Installer 3.1 v2 will not install.

0.500:
0.516: 2008/02/09 12:32:26.093 (local)
0.516:
C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
0.531: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.547: Hotfix started with following command line: /norestart /quiet -er
/ParentInfo:a86d62649f5f594b95548565b81383c7
2.016: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
2.016: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
2.016: DoInstallation: CleanPFR failed: 0x2
2.031: SetProductTypes: InfProductBuildType=BuildType.IC
2.031: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.063: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed
2.063: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
2.078: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
2.094: BuildCabinetManifest: update.url absent
2.094: Starting AnalyzeComponents
2.094: AnalyzePhaseZero used 0 ticks
2.094: No c:\windows\INF\updtblk.inf file.
2.094: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
2.094: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
16.406: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
29.735: OEM file scan used 27641 ticks
30.313: AnalyzePhaseOne: used 28219 ticks
30.313: AnalyzeComponents: Hotpatch analysis disabled; skipping.
30.313: AnalyzeComponents: Hotpatching is disabled.
30.422: AnalyzePhaseTwo used 109 ticks
30.422: AnalyzePhaseThree used 0 ticks
30.422: AnalyzePhaseFive used 0 ticks
30.422: AnalyzePhaseSix used 0 ticks
30.422: AnalyzeComponents used 28328 ticks
30.422: Downloading 0 files
30.422: bPatchMode = FALSE
30.422: Inventory complete: ReturnStatus=0, 28359 ticks
30.422: Num Ticks for invent : 28359
30.422: Conditional load of section MSI.Reg.Install.Condition succeeded
30.422: Allocation size of drive C: is 4096 bytes, free space = 43128291328
bytes
30.438: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
30.438: Drive C: free 41130MB req: 5MB w/uninstall: NOT CALCULATED.
30.438: CabinetBuild complete
30.438: Num Ticks for Cabinet build : 16
30.438: DynamicStrings section not defined or empty.
30.485: FileInUse:: need to restart already, turn off
30.485: FileInUse:: Add to list - Service Name: msiserver
31.485: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
31.985: Num Ticks for Backup : 1547
40.578: Num Ticks for creating uninst inf : 8593
40.578: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
40.594: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
40.625: System Restore Point set.
40.813: PFE2: Not avoiding Per File Exceptions.
40.844: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
41.313: Copied file: C:\WINDOWS\system32\msi.dll
41.406: Copied file: C:\WINDOWS\system32\msiexec.exe
41.594: Copied file: C:\WINDOWS\system32\msihnd.dll
41.766: Copied file: C:\WINDOWS\system32\msimsg.dll
41.860: Copied file: C:\WINDOWS\system32\msisip.dll
41.985: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
42.110: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
42.219: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
42.344: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
42.422: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
42.485: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\
42.485: Num Ticks for Copying files : 1907
42.985: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
MSI.Reg.Install: 0x5
42.985: DoInstallation

oRegistryUpdates failed
43.188: Access is denied.
43.188: KB893803v2 installation did not complete.

Select 'OK' to undo the changes that have been made.
43.203: Starting process:
C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe /~ -q -z
50.547: Software Update Rollback has completed with return code 0xbc2. This
rollback requires a reboot.
50.547: KB893803v2 installation did not complete.

Windows Installer has been partially updated and may not work properly.
50.547: Update.exe extended error code = 0x5
0.250:
================================================================================
0.265: 2008/02/09 12:40:48.171 (local)
0.265: c:\468b0247a5e236cfb3ae3e550ea882\UPDATE\update.exe (version 6.1.22.4)
0.281: Hotfix started with following command line:
3.297: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
3.297: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
3.297: DoInstallation: CleanPFR failed: 0x2
3.343: SetProductTypes: InfProductBuildType=BuildType.IC
3.343: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.515: DoInstallation: FetchSourceURL for
c:\468b0247a5e236cfb3ae3e550ea882\update\update_wxp.inf failed
3.531: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
3.531: BuildCabinetManifest: update.url absent
3.531: Starting AnalyzeComponents
3.531: AnalyzePhaseZero used 0 ticks
3.531: No c:\windows\INF\updtblk.inf file.
3.531: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.531: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
5.125: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
19.156: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
30.187: OEM file scan used 26656 ticks
30.734: AnalyzePhaseOne: used 27203 ticks
30.734: AnalyzeComponents: Hotpatch analysis disabled; skipping.
30.734: AnalyzeComponents: Hotpatching is disabled.
30.750: AnalyzePhaseTwo used 16 ticks
30.750: AnalyzePhaseThree used 0 ticks
30.750: AnalyzePhaseFive used 0 ticks
30.750: AnalyzePhaseSix used 0 ticks
30.750: AnalyzeComponents used 27219 ticks
30.750: Downloading 0 files
30.750: bPatchMode = FALSE
30.750: Inventory complete: ReturnStatus=0, 27235 ticks
30.750: Num Ticks for invent : 27235
30.750: Conditional load of section MSI.Reg.Install.Condition succeeded
30.750: Allocation size of drive C: is 4096 bytes, free space = 43101396992
bytes
30.781: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
30.781: Drive C: free 41104MB req: 5MB w/uninstall: NOT CALCULATED.
30.781: CabinetBuild complete
30.781: Num Ticks for Cabinet build : 31
30.781: DynamicStrings section not defined or empty.
30.812: FileInUse:: need to restart already, turn off
30.812: FileInUse:: Add to list - Service Name: msiserver
31.812: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
32.172: Num Ticks for Backup : 1391
40.593: Num Ticks for creating uninst inf : 8421
40.593: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
40.593: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
46.797: System Restore Point set.
46.906: PFE2: Not avoiding Per File Exceptions.
46.937: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
48.000: Copied file: C:\WINDOWS\system32\msi.dll
48.312: Copied file: C:\WINDOWS\system32\msiexec.exe
48.515: Copied file: C:\WINDOWS\system32\msihnd.dll
49.015: Copied file: C:\WINDOWS\system32\msimsg.dll
49.203: Copied file: C:\WINDOWS\system32\msisip.dll
49.375: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
49.531: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
49.640: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
49.843: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
50.000: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
50.031: DoInstallation: Installing assemblies with source root path:
c:\468b0247a5e236cfb3ae3e550ea882\
50.031: Num Ticks for Copying files : 9438
50.672: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
MSI.Reg.Install: 0x5
50.672: DoInstallation

oRegistryUpdates failed
51.625: Access is denied.
59.625: Message displayed to the user: Access is denied.
59.625: User Input: OK
59.640: KB893803v2 installation did not complete.

Select 'OK' to undo the changes that have been made.
64.312: Message displayed to the user: KB893803v2 installation did not
complete.

Select 'OK' to undo the changes that have been made.
64.312: User Input: OK
64.328: Starting process:
C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe /~ -u -z
72.437: Software Update Rollback has completed with return code 0xbc2. This
rollback requires a reboot.
72.437: KB893803v2 installation did not complete.

Windows Installer has been partially updated and may not work properly.
80.515: Message displayed to the user: KB893803v2 installation did not
complete.

Windows Installer has been partially updated and may not work properly.
80.515: User Input: OK
80.515: Update.exe extended error code = 0x5
80.515: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
Shutdown Initiated in Self Extractor
***

--
Jim McDonald

"jhmac77" wrote:

> I use Windows Automatic Update to install my updates. Just recently, it shows
> to update to Windows Installer 3.1 Redistributable (v2). I have it update but
> it says that it could not be installed. I get a 0x8007005 error code. I
> tried going to Microsoft's website
> to download it myself, and do both "Run" and "Save" but I still get an error
> that states it could not be installed. Then it proceeds to uninstall that
> package and reboot my computer. Here is my KB893803v2.log:
>
> [KB893803v2.log]
> 0.219:
> ================================================================================
> 0.219: 2007/10/31 07:22:13.828 (local)
> 0.219: c:\bf69b2f4cb1ad887fac3a65d6255e4c0\UPDATE\update.exe (version
> 6.1.22.4)
> 0.250: Hotfix started with following command line: /quiet /norestart
> 1.875: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
> error 0x2
> 1.875: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
> error 0x2
> 1.875: DoInstallation: CleanPFR failed: 0x2
> 2.000: SetProductTypes: InfProductBuildType=BuildType.IC
> 2.000: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 2.187: DoInstallation: FetchSourceURL for
> c:\bf69b2f4cb1ad887fac3a65d6255e4c0\update\update_wxp.inf failed
> 2.203: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> 2.203: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 2.219: BuildCabinetManifest: update.url absent
> 2.234: Starting AnalyzeComponents
> 2.234: AnalyzePhaseZero used 0 ticks
> 2.234: No c:\windows\INF\updtblk.inf file.
> 2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 18.890: OEM file scan used 16656 ticks
> 21.687: AnalyzePhaseOne: used 19453 ticks
> 21.687: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 21.687: AnalyzeComponents: Hotpatching is disabled.
> 21.687: AnalyzePhaseTwo used 0 ticks
> 21.687: AnalyzePhaseThree used 0 ticks
> 21.687: AnalyzePhaseFive used 0 ticks
> 21.687: AnalyzePhaseSix used 0 ticks
> 21.703: AnalyzeComponents used 19469 ticks
> 21.703: Downloading 0 files
> 21.703: bPatchMode = FALSE
> 21.703: Inventory complete: ReturnStatus=0, 19500 ticks
> 21.703: Num Ticks for invent : 19500
> 21.703: Conditional load of section MSI.Reg.Install.Condition succeeded
> 21.703: Allocation size of drive C: is 4096 bytes, free space = 44331941888
> bytes
> 21.703: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> 21.703: Drive C: free 42278MB req: 5MB w/uninstall: NOT CALCULATED.
> 21.703: CabinetBuild complete
> 21.703: Num Ticks for Cabinet build : 0
> 21.703: DynamicStrings section not defined or empty.
> 21.765: FileInUse:: need to restart already, turn off
> 21.765: FileInUse:: Add to list - Service Name: msiserver
> 21.781: In order to successfully complete this installation, the following
> services will automatically be stopped and restarted.
> 21.781: Windows Installer.
> 24.906: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 25.719: Num Ticks for Backup : 4016
> 43.359: Num Ticks for creating uninst inf : 17640
> 43.359: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
> 43.359: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 47.031: System Restore Point set.
> 47.094: Copied file: C:\WINDOWS\system32\spmsg.dll
> 47.469: PFE2: Not avoiding Per File Exceptions.
> 47.484: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
> 48.953: Copied file: C:\WINDOWS\system32\msi.dll
> 48.984: Copied file: C:\WINDOWS\system32\msiexec.exe
> 49.078: Copied file: C:\WINDOWS\system32\msihnd.dll
> 49.125: Copied file: C:\WINDOWS\system32\msimsg.dll
> 49.250: Copied file: C:\WINDOWS\system32\msisip.dll
> 49.328: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
> 49.390: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
> 49.406: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
> 49.484: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
> 49.531: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
> 49.531: DoInstallation: Installing assemblies with source root path:
> c:\bf69b2f4cb1ad887fac3a65d6255e4c0\
> 49.531: Num Ticks for Copying files : 6172
> 49.672: Num Ticks for Reg update and deleting 0 size files : 141
> 49.687: ---- Old Information In The Registry ------
> 49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
> 49.703: Destination:
> 49.703: ---- New Information In The Registry ------
> 49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
> 49.703: Destination:
> 69.250: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
> required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
> required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
> required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
> required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
> was no-delay replaced; reboot is required.
> 69.250: DoInstallation: A reboot is required to complete the installation of
> one or more files.
> 69.250: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with
> error 0x2
> 69.250: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with
> error 0x2
> 69.250: UpdateSpUpdSvcInf: Source
> [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
> 69.297: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
> 0.641:
> ================================================================================
> 0.656: 2008/01/17 14:40:10.046 (local)
> 0.656: C:\Program
> Files\AutoPatcher\modules\Components\KB893803_x86_enu.apm_files\update\update.exe (version 6.1.22.4)
> 0.688: Hotfix started with following command line: /quiet /norestart
> /overwriteoem
> 2.375: ---- Old Information In The Registry ------
> 2.375: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
> 2.375: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
> 2.391: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
> 2.391: Destination:
> 2.422: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
> 2.438: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
> 2.453: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
> 2.453: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
> 2.500: Source:C:\WINDOWS\AppPatch\SET77.tmp
> 2.516: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
> 2.531: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
> 2.531: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
> 2.531: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
> 2.531: Destination:
> 2.547: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
> 2.547: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
> 2.563: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
> 2.563: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
> 2.578: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
> 2.578: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
> 2.578: ---- New Information In The Registry ------
> 2.594: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
> 2.594: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
> 2.594: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
> 2.594: Destination:
> 2.594: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
> 2.609: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
> 2.609: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
> 2.609: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
> 2.656: Source:C:\WINDOWS\AppPatch\SET77.tmp
> 2.656: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
> 2.656: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
> 2.656: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
> 2.672: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
> 2.672: Destination:
> 2.672: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
> 2.672: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
> 2.672: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
> 2.672: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
> 2.672: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
> 2.688: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
> 2.734: SetProductTypes: InfProductBuildType=BuildType.IC
> 2.734: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 2.797: DoInstallation: FetchSourceURL for c:\program
> files\autopatcher\modules\components\kb893803_x86_enu.apm_files\update\update_wxp.inf failed
> 2.797: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> 2.828: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 2.859: BuildCabinetManifest: update.url absent
> 2.875: Starting AnalyzeComponents
> 2.875: AnalyzePhaseZero used 0 ticks
> 2.875: No c:\windows\INF\updtblk.inf file.
> 2.875: User specified '-o'; ignoring any OEM driver files.
> 6.875: AnalyzePhaseOne: used 4000 ticks
> 6.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 6.875: AnalyzeComponents: Hotpatching is disabled.
> 7.094: AnalyzePhaseTwo used 219 ticks
> 7.094: AnalyzePhaseThree used 0 ticks
> 7.094: AnalyzePhaseFive used 0 ticks
> 7.094: AnalyzePhaseSix used 0 ticks
> 7.094: AnalyzeComponents used 4219 ticks
> 7.094: Downloading 0 files
> 7.094: bPatchMode = FALSE
> 7.094: Inventory complete: ReturnStatus=0, 4297 ticks
> 7.094: Num Ticks for invent : 4297
> 7.094: Conditional load of section MSI.Reg.Install.Condition succeeded
> 7.094: Allocation size of drive C: is 4096 bytes, free space = 35062345728
> bytes
> 7.125: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> 7.125: Drive C: free 33438MB req: 5MB w/uninstall: NOT CALCULATED.
> 7.125: CabinetBuild complete
> 7.125: Num Ticks for Cabinet build : 31
> 7.125: DynamicStrings section not defined or empty.
> 13.141: FileInUse:: need to restart already, turn off
> 13.141: FileInUse:: Add to list - Service Name: msiserver
> 13.219: In order to successfully complete this installation, the following
> services will automatically be stopped and restarted.
> 13.219: Windows Installer.
> 14.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 14.813: Num Ticks for Backup : 7688
> 32.781: Num Ticks for creating uninst inf : 17968
> 32.797: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
> 32.797: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 44.281: System Restore Point set.
> 44.500: PFE2: Not avoiding Per File Exceptions.
> 44.609: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
> 45.953: Copied file: C:\WINDOWS\system32\msi.dll
> 46.125: Copied file: C:\WINDOWS\system32\msiexec.exe
> 46.453: Copied file: C:\WINDOWS\system32\msihnd.dll
> 46.828: Copied file: C:\WINDOWS\system32\msimsg.dll
> 47.016: Copied file: C:\WINDOWS\system32\msisip.dll
> 47.297: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
> 47.516: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
> 47.688: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
> 47.969: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
> 48.141: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
> 48.219: DoInstallation: Installing assemblies with source root path:
> c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\
> 48.219: Num Ticks for Copying files : 15438
> 48.375: Num Ticks for Reg update and deleting 0 size files : 156
> 49.063: ---- Old Information In The Registry ------
> 49.078: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
> 49.078: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
> 49.078: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
> 49.078: Destination:
> 49.109: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
> 49.125: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
> 49.141: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
> 49.141: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
> 49.188: Source:C:\WINDOWS\AppPatch\SET77.tmp
> 49.203: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
> 49.219: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
> 49.219: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
> 49.219: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
> 49.219: Destination:
> 49.219: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
> 49.219: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
> 49.250: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
> 49.250: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
> 49.250: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
> 49.250: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
> 49.250: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
> 49.250: Destination:
> 49.250: ---- New Information In The Registry ------
> 49.250: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
> 49.250: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
> 49.266: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
> 49.266: Destination:
> 49.281: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
> 49.281: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
> 49.281: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
> 49.281: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
> 49.297: Source:C:\WINDOWS\AppPatch\SET77.tmp
> 49.313: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
> 49.313: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
> 49.313: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
> 49.313: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
> 49.313: Destination:
> 49.328: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
> 49.328: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
> 49.328: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
> 49.344: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
> 49.344: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
> 49.344: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
> 49.344: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
> 49.344: Destination:
> 52.891: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
> no-delay replaced; reboot is required.
> 52.891: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
> required.
> 52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
> no-delay replaced; reboot is required.
> 52.891: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
> required.
> 52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
> no-delay replaced; reboot is required.
> 52.891: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
> required.

PA Bear [MS MVP] · Feb 9, 2008

Re: Same problem Windows Installer 3.1 v2 will not install.

Windows version?

Please follow this simple troubleshooting procedure, courtesy of MS MVP
Carey Frisch:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jhmac77 wrote:
> I use Windows Automatic Update to install my updates. Just recently, it
> shows
> to update to Windows Installer 3.1 Redistributable (v2). I have it update
> but
> it says that it could not be installed. I get a 0x8007005 error code. I
> tried going to Microsoft's website
> to download it myself, and do both "Run" and "Save" but I still get an
> error
> that states it could not be installed. Then it proceeds to uninstall that
> package and reboot my computer. Here is my KB893803v2.log:
<snip>

jhmac77 · Feb 11, 2008

Re: Same problem Windows Installer 3.1 v2 will not install.

According to the WGA Diagnostic Tool my Windows XP is Genuine and I have IE7
and Windows Defender are both installed. No response from
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25. I will resubmit
if no response comes forth.

--
Jim McDonald

"PA Bear [MS MVP]" wrote:

> Windows version?
>
> Please follow this simple troubleshooting procedure, courtesy of MS MVP
> Carey Frisch:
>
> 1. Download and install the WGA Diagnostic Tool
> http://go.microsoft.com/fwlink/?linkid=56062
>
> 2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
> then click on "Copy to Clipboard".
>
> 3. Next, visit the following website and create a post in the "WGA
> Validation Problems" forum and paste the results of the WGA Diagnostic Data
> in a detailed post:
> http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
>
> 4. A WGA troubleshooting specialist will analyze the data and recommend an
> appropriate solution.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> jhmac77 wrote:
> > I use Windows Automatic Update to install my updates. Just recently, it
> > shows
> > to update to Windows Installer 3.1 Redistributable (v2). I have it update
> > but
> > it says that it could not be installed. I get a 0x8007005 error code. I
> > tried going to Microsoft's website
> > to download it myself, and do both "Run" and "Save" but I still get an
> > error
> > that states it could not be installed. Then it proceeds to uninstall that
> > package and reboot my computer. Here is my KB893803v2.log:
> <snip>
>
>

PA Bear [MS MVP] · Feb 11, 2008

Re: Same problem Windows Installer 3.1 v2 will not install.

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s). If you disable a third-party firewall, do NOT
connect to the internet without having the Windows Firewall enabled!

==================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

jhmac77 wrote:
> According to the WGA Diagnostic Tool my Windows XP is Genuine and I have
> IE7 and Windows Defender are both installed. No response from
> http://forums.microsoft.com/Genuine/default.aspx?SiteID=25. I will
> resubmit
> if no response comes forth.
>
>
>> Windows version?
>>
>> Please follow this simple troubleshooting procedure, courtesy of MS MVP
>> Carey Frisch:
>>
>> 1. Download and install the WGA Diagnostic Tool
>> http://go.microsoft.com/fwlink/?linkid=56062
>>
>> 2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
>> then click on "Copy to Clipboard".
>>
>> 3. Next, visit the following website and create a post in the "WGA
>> Validation Problems" forum and paste the results of the WGA Diagnostic
>> Data
>> in a detailed post:
>> http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
>>
>> 4. A WGA troubleshooting specialist will analyze the data and recommend
>> an
>> appropriate solution.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> jhmac77 wrote:
>>> I use Windows Automatic Update to install my updates. Just recently, it
>>> shows
>>> to update to Windows Installer 3.1 Redistributable (v2). I have it
>>> update
>>> but
>>> it says that it could not be installed. I get a 0x8007005 error code. I
>>> tried going to Microsoft's website
>>> to download it myself, and do both "Run" and "Save" but I still get an
>>> error
>>> that states it could not be installed. Then it proceeds to uninstall
>>> that
>>> package and reboot my computer. Here is my KB893803v2.log:
>> <snip>

jhmac77 · Feb 21, 2008

Re: Same problem Windows Installer 3.1 v2 will not install.

Windows XP Genuine Advantage Validation Issues (Windows XP)
I was told to send this report to you. My Windows Installer 3.1 will not
install. Please evaluate.

Thread Starter: jhmac77 Started: 11 Feb 2008 9:46 AM UTC Replies: 2

Thread Information
Most Recent Reply: Yesterday, 3:12 PM UTC
Total Views: 72
Helpful Posts: 0

Status: Answered

Speak to us at Microsoft! » Microsoft Genuine Advantage Talkback » Windows
XP Genuine Advantage Validation Issues (Windows XP) » I was told to send this
report to you. My Windows Installer 3.1 will not install. Please evaluate.

11 Feb 2008, 9:46 AM UTC
jhmac77

Posts 2
I was told to send this report to you. My Windows Installer 3.1 will not
install. Please evaluate.
Was this post helpful ?

I was told to send this report to you. My Windows Installer 3.1 will not
install. Please evaluate. See
http://www.microsoft.com/communitie...42fd&mid=3b7d5ff4-44af-4d05-b4be-082acfef42fd

Diagnostic Report (1.7.0066.0):

-----------------------------------------

WGA Data-->

Validation Status: Genuine

Validation Code: 0

Online Validation Code: N/A

Cached Validation Code: N/A

Windows Product Key: *****-*****-B9QYR-4J637-8HY96

Windows Product Key Hash: jW9yCOY8kYDPHs+VbTUUs6YTTxs=

Windows Product ID: 55285-007-8669105-21046

Windows Product ID Type: 5

Windows License Type: Retail

Windows OS version: 5.1.2600.2.00010300.2.0.hom

CSVLK Server: N/A

CSVLK PID: N/A

ID: {2AB239CC-EC01-4BAE-A0FB-7CA46C3AF367}(3)

Is Admin: Yes

TestCab: 0x0

WGA Version: Registered, 1.7.59.1

Signed By: Microsoft

Product Name: N/A

Architecture: N/A

Build lab: N/A

TTS Error: N/A

Validation Diagnostic: 025D1FF3-171-1

Resolution Status: N/A

Notifications Data-->

Cached Result: N/A

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: FCEE394C-2989-80070002

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{2AB239CC-EC01-4BAE-A0FB-7CA46C3AF367}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8HY96</PKey><PID>55285-007-8669105-21046</PID><PIDType>5</PIDType><SID>S-1-5-21-861567501-1844823847-725345543</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix
Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion
major="2"
minor="2"/><Date>20030328000000.000000+000</Date></BIOS><HWID>E855332F0184A063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>

<Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
--------------------------------------------------------------------------------
James H McDonald
18 Feb 2008, 5:23 PM UTC
Matt Prall MS
Moderator

Posts 384 Answer Re: I was told to send this report to you. My Windows
Installer 3.1 will not install. Please evaluate.
Was this post helpful ?

Hello James,

From the diagnostic information it appears everything related to OGA/WGA is
fine. I would suggest following PA Bear [MS MVP]'s advice on how to resolve
this issue. Please let me know if you have any further questions or concerns.

Thank you,

Matt Prall, MS
WGA Forum Manager

Yesterday, 3:12 PM UTC
jhmac77

Posts 2
Re: I was told to send this report to you. My Windows Installer 3.1 will
not install. Please evaluate.
Was this post helpful ?

This seems a common problem with repair without the console of XP Home.

This seems to be a common problem when on repairs WindowsXP Home without
using the console.

http://forums.techarena.in/showthread.php?t=693178 shows the same problem.
This is a common problem with repairing windows XP Home. see log of this
update below. Can anything be done other than a reinstall of windows?

[KB893803v2.log]
0.219:
================================================================================
0.219: 2007/10/31 07:22:13.828 (local)
0.219: c:\bf69b2f4cb1ad887fac3a65d6255e4c0\UPDATE\update.exe (version
6.1.22.4)
0.250: Hotfix started with following command line: /quiet /norestart
1.875: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
1.875: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
1.875: DoInstallation: CleanPFR failed: 0x2
2.000: SetProductTypes: InfProductBuildType=BuildType.IC
2.000: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.187: DoInstallation: FetchSourceURL for
c:\bf69b2f4cb1ad887fac3a65d6255e4c0\update\update_wxp.inf failed
2.203: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
2.203: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
2.219: BuildCabinetManifest: update.url absent
2.234: Starting AnalyzeComponents
2.234: AnalyzePhaseZero used 0 ticks
2.234: No c:\windows\INF\updtblk.inf file.
2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
18.890: OEM file scan used 16656 ticks
21.687: AnalyzePhaseOne: used 19453 ticks
21.687: AnalyzeComponents: Hotpatch analysis disabled; skipping.
21.687: AnalyzeComponents: Hotpatching is disabled.
21.687: AnalyzePhaseTwo used 0 ticks
21.687: AnalyzePhaseThree used 0 ticks
21.687: AnalyzePhaseFive used 0 ticks
21.687: AnalyzePhaseSix used 0 ticks
21.703: AnalyzeComponents used 19469 ticks
21.703: Downloading 0 files
21.703: bPatchMode = FALSE
21.703: Inventory complete: ReturnStatus=0, 19500 ticks
21.703: Num Ticks for invent : 19500
21.703: Conditional load of section MSI.Reg.Install.Condition succeeded
21.703: Allocation size of drive C: is 4096 bytes, free space = 44331941888
bytes
21.703: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
21.703: Drive C: free 42278MB req: 5MB w/uninstall: NOT CALCULATED.
21.703: CabinetBuild complete
21.703: Num Ticks for Cabinet build : 0
21.703: DynamicStrings section not defined or empty.
21.765: FileInUse:: need to restart already, turn off
21.765: FileInUse:: Add to list - Service Name: msiserver
21.781: In order to successfully complete this installation, the following
services will automatically be stopped and restarted.
21.781: Windows Installer.
24.906: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
25.719: Num Ticks for Backup : 4016
43.359: Num Ticks for creating uninst inf : 17640
43.359: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
43.359: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
47.031: System Restore Point set.
47.094: Copied file: C:\WINDOWS\system32\spmsg.dll
47.469: PFE2: Not avoiding Per File Exceptions.
47.484: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
48.953: Copied file: C:\WINDOWS\system32\msi.dll
48.984: Copied file: C:\WINDOWS\system32\msiexec.exe
49.078: Copied file: C:\WINDOWS\system32\msihnd.dll
49.125: Copied file: C:\WINDOWS\system32\msimsg.dll
49.250: Copied file: C:\WINDOWS\system32\msisip.dll
49.328: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
49.390: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
49.406: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
49.484: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
49.531: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
49.531: DoInstallation: Installing assemblies with source root path:
c:\bf69b2f4cb1ad887fac3a65d6255e4c0\
49.531: Num Ticks for Copying files : 6172
49.672: Num Ticks for Reg update and deleting 0 size files : 141
49.687: ---- Old Information In The Registry ------
49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
49.703: Destination:
49.703: ---- New Information In The Registry ------
49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
49.703: Destination:
69.250: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
was no-delay replaced; reboot is required.
69.250: DoInstallation: A reboot is required to complete the installation of
one or more files.
69.250: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with
error 0x2
69.250: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with
error 0x2
69.250: UpdateSpUpdSvcInf: Source
[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
69.297: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
0.641:
================================================================================
0.656: 2008/01/17 14:40:10.046 (local)
0.656: C:\Program
Files\AutoPatcher\modules\Components\KB893803_x86_enu.apm_files\update\update.exe (version 6.1.22.4)
0.688: Hotfix started with following command line: /quiet /norestart
/overwriteoem
2.375: ---- Old Information In The Registry ------
2.375: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
2.375: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
2.391: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
2.391: Destination:
2.422: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
2.438: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
2.453: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
2.453: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
2.500: Source:C:\WINDOWS\AppPatch\SET77.tmp
2.516: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
2.531: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
2.531: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
2.531: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
2.531: Destination:
2.547: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
2.547: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
2.563: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
2.563: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
2.578: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
2.578: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
2.578: ---- New Information In The Registry ------
2.594: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
2.594: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
2.594: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
2.594: Destination:
2.594: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
2.609: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
2.609: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
2.609: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
2.656: Source:C:\WINDOWS\AppPatch\SET77.tmp
2.656: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
2.656: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
2.656: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
2.672: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
2.672: Destination:
2.672: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
2.672: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
2.672: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
2.672: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
2.672: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
2.688: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
2.734: SetProductTypes: InfProductBuildType=BuildType.IC
2.734: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.797: DoInstallation: FetchSourceURL for c:\program
files\autopatcher\modules\components\kb893803_x86_enu.apm_files\update\update_wxp.inf failed
2.797: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
2.828: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
2.859: BuildCabinetManifest: update.url absent
2.875: Starting AnalyzeComponents
2.875: AnalyzePhaseZero used 0 ticks
2.875: No c:\windows\INF\updtblk.inf file.
2.875: User specified '-o'; ignoring any OEM driver files.
6.875: AnalyzePhaseOne: used 4000 ticks
6.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
6.875: AnalyzeComponents: Hotpatching is disabled.
7.094: AnalyzePhaseTwo used 219 ticks
7.094: AnalyzePhaseThree used 0 ticks
7.094: AnalyzePhaseFive used 0 ticks
7.094: AnalyzePhaseSix used 0 ticks
7.094: AnalyzeComponents used 4219 ticks
7.094: Downloading 0 files
7.094: bPatchMode = FALSE
7.094: Inventory complete: ReturnStatus=0, 4297 ticks
7.094: Num Ticks for invent : 4297
7.094: Conditional load of section MSI.Reg.Install.Condition succeeded
7.094: Allocation size of drive C: is 4096 bytes, free space = 35062345728
bytes
7.125: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
7.125: Drive C: free 33438MB req: 5MB w/uninstall: NOT CALCULATED.
7.125: CabinetBuild complete
7.125: Num Ticks for Cabinet build : 31
7.125: DynamicStrings section not defined or empty.
13.141: FileInUse:: need to restart already, turn off
13.141: FileInUse:: Add to list - Service Name: msiserver
13.219: In order to successfully complete this installation, the following
services will automatically be stopped and restarted.
13.219: Windows Installer.
14.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
14.813: Num Ticks for Backup : 7688
32.781: Num Ticks for creating uninst inf : 17968
32.797: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
32.797: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
44.281: System Restore Point set.
44.500: PFE2: Not avoiding Per File Exceptions.
44.609: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
45.953: Copied file: C:\WINDOWS\system32\msi.dll
46.125: Copied file: C:\WINDOWS\system32\msiexec.exe
46.453: Copied file: C:\WINDOWS\system32\msihnd.dll
46.828: Copied file: C:\WINDOWS\system32\msimsg.dll
47.016: Copied file: C:\WINDOWS\system32\msisip.dll
47.297: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
47.516: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
47.688: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
47.969: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
48.141: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
48.219: DoInstallation: Installing assemblies with source root path:
c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\
48.219: Num Ticks for Copying files : 15438
48.375: Num Ticks for Reg update and deleting 0 size files : 156
49.063: ---- Old Information In The Registry ------
49.078: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
49.078: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
49.078: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
49.078: Destination:
49.109: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
49.125: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
49.141: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
49.141: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
49.188: Source:C:\WINDOWS\AppPatch\SET77.tmp
49.203: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
49.219: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
49.219: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
49.219: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
49.219: Destination:
49.219: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
49.219: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
49.250: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
49.250: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
49.250: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
49.250: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
49.250: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
49.250: Destination:
49.250: ---- New Information In The Registry ------
49.250: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
49.250: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
49.266: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
49.266: Destination:
49.281: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
49.281: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
49.281: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
49.281: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
49.297: Source:C:\WINDOWS\AppPatch\SET77.tmp
49.313: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
49.313: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
49.313: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
49.313: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
49.313: Destination:
49.328: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
49.328: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
49.328: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
49.344: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
49.344: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
49.344: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
49.344: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
49.344: Destination:
52.891: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
was no-delay replaced; reboot is required.
52.891: DoInstallation: A reboot is required to complete the installation of
one or more files.
52.891: UpdateSpUpdSvcInf: Source
[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
53.109: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
0.375: Select 'OK' to undo the changes that have been made.
64.312: User Input: OK
64.328: Starting process:
C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe /~ -u -z
72.437: Software Update Rollback has completed with return code 0xbc2. This
rollback requires a reboot.
72.437: KB893803v2 installation did not complete.

Windows Installer has been partially updated and may not work properly.
80.515: Message displayed to the user: KB893803v2 installation did not
complete.

Windows Installer has been partially updated and may not work properly.
80.515: User Input: OK
80.515: Update.exe extended error code = 0x5
80.515: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
Shutdown Initiated in Self Extractor
***

0.109:
================================================================================
0.140: 2008/02/09 12:59:29.625 (local)
0.140:
C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
0.140: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.140: Hotfix started with following command line: /norestart /quiet -er
/ParentInfo:2836839d7bce8044b9378398aea82292
3.078: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
3.078: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
3.078: DoInstallation: CleanPFR failed: 0x2
3.094: SetProductTypes: InfProductBuildType=BuildType.IC
3.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.140: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed
3.140: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
3.140: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
3.140: BuildCabinetManifest: update.url absent
3.140: Starting AnalyzeComponents
3.140: AnalyzePhaseZero used 0 ticks
3.140: No c:\windows\INF\updtblk.inf file.
3.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
18.297: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
20.656: OEM file scan used 17516 ticks
20.656: AnalyzeComponents: Cancelled
20.656: Inventory complete: ReturnStatus=1223, 17516 ticks
20.687: Num Ticks for invent : 17547
21.047: KB893803v2 Setup canceled.
21.047: Update.exe extended error code = 0xf00d

--------------------------------------------------------------------------------
James H McDonald

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--
Jim McDonald

"PA Bear [MS MVP]" wrote:

> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
> to install the update(s). If you disable a third-party firewall, do NOT
> connect to the internet without having the Windows Firewall enabled!
>
> ==================================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB123456).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
> jhmac77 wrote:
> > According to the WGA Diagnostic Tool my Windows XP is Genuine and I have
> > IE7 and Windows Defender are both installed. No response from
> > http://forums.microsoft.com/Genuine/default.aspx?SiteID=25. I will
> > resubmit
> > if no response comes forth.
> >
> >
> >> Windows version?
> >>
> >> Please follow this simple troubleshooting procedure, courtesy of MS MVP
> >> Carey Frisch:
> >>
> >> 1. Download and install the WGA Diagnostic Tool
> >> http://go.microsoft.com/fwlink/?linkid=56062
> >>
> >> 2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
> >> then click on "Copy to Clipboard".
> >>
> >> 3. Next, visit the following website and create a post in the "WGA
> >> Validation Problems" forum and paste the results of the WGA Diagnostic
> >> Data
> >> in a detailed post:
> >> http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
> >>
> >> 4. A WGA troubleshooting specialist will analyze the data and recommend
> >> an
> >> appropriate solution.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> jhmac77 wrote:
> >>> I use Windows Automatic Update to install my updates. Just recently, it
> >>> shows
> >>> to update to Windows Installer 3.1 Redistributable (v2). I have it
> >>> update
> >>> but
> >>> it says that it could not be installed. I get a 0x8007005 error code. I
> >>> tried going to Microsoft's website
> >>> to download it myself, and do both "Run" and "Save" but I still get an
> >>> error
> >>> that states it could not be installed. Then it proceeds to uninstall
> >>> that
> >>> package and reboot my computer. Here is my KB893803v2.log:
> >> <snip>

I ha · Jul 11, 2008

RE: Same problem Windows Installer 3.1 v2 will not install.

"jhmac77" wrote:

> I use Windows Automatic Update to install my updates. Just recently, it shows
> to update to Windows Installer 3.1 Redistributable (v2). I have it update but
> it says that it could not be installed. I get a 0x8007005 error code. I
> tried going to Microsoft's website
> to download it myself, and do both "Run" and "Save" but I still get an error
> that states it could not be installed. Then it proceeds to uninstall that
> package and reboot my computer. Here is my KB893803v2.log:
>
> [KB893803v2.log]
> 0.219:
> ================================================================================
> 0.219: 2007/10/31 07:22:13.828 (local)
> 0.219: c:\bf69b2f4cb1ad887fac3a65d6255e4c0\UPDATE\update.exe (version
> 6.1.22.4)
> 0.250: Hotfix started with following command line: /quiet /norestart
> 1.875: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
> error 0x2
> 1.875: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
> error 0x2
> 1.875: DoInstallation: CleanPFR failed: 0x2
> 2.000: SetProductTypes: InfProductBuildType=BuildType.IC
> 2.000: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 2.187: DoInstallation: FetchSourceURL for
> c:\bf69b2f4cb1ad887fac3a65d6255e4c0\update\update_wxp.inf failed
> 2.203: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> 2.203: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 2.219: BuildCabinetManifest: update.url absent
> 2.234: Starting AnalyzeComponents
> 2.234: AnalyzePhaseZero used 0 ticks
> 2.234: No c:\windows\INF\updtblk.inf file.
> 2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 18.890: OEM file scan used 16656 ticks
> 21.687: AnalyzePhaseOne: used 19453 ticks
> 21.687: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 21.687: AnalyzeComponents: Hotpatching is disabled.
> 21.687: AnalyzePhaseTwo used 0 ticks
> 21.687: AnalyzePhaseThree used 0 ticks
> 21.687: AnalyzePhaseFive used 0 ticks
> 21.687: AnalyzePhaseSix used 0 ticks
> 21.703: AnalyzeComponents used 19469 ticks
> 21.703: Downloading 0 files
> 21.703: bPatchMode = FALSE
> 21.703: Inventory complete: ReturnStatus=0, 19500 ticks
> 21.703: Num Ticks for invent : 19500
> 21.703: Conditional load of section MSI.Reg.Install.Condition succeeded
> 21.703: Allocation size of drive C: is 4096 bytes, free space = 44331941888
> bytes
> 21.703: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> 21.703: Drive C: free 42278MB req: 5MB w/uninstall: NOT CALCULATED.
> 21.703: CabinetBuild complete
> 21.703: Num Ticks for Cabinet build : 0
> 21.703: DynamicStrings section not defined or empty.
> 21.765: FileInUse:: need to restart already, turn off
> 21.765: FileInUse:: Add to list - Service Name: msiserver
> 21.781: In order to successfully complete this installation, the following
> services will automatically be stopped and restarted.
> 21.781: Windows Installer.
> 24.906: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 25.719: Num Ticks for Backup : 4016
> 43.359: Num Ticks for creating uninst inf : 17640
> 43.359: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
> 43.359: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 47.031: System Restore Point set.
> 47.094: Copied file: C:\WINDOWS\system32\spmsg.dll
> 47.469: PFE2: Not avoiding Per File Exceptions.
> 47.484: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
> 48.953: Copied file: C:\WINDOWS\system32\msi.dll
> 48.984: Copied file: C:\WINDOWS\system32\msiexec.exe
> 49.078: Copied file: C:\WINDOWS\system32\msihnd.dll
> 49.125: Copied file: C:\WINDOWS\system32\msimsg.dll
> 49.250: Copied file: C:\WINDOWS\system32\msisip.dll
> 49.328: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
> 49.390: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
> 49.406: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
> 49.484: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
> 49.531: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
> 49.531: DoInstallation: Installing assemblies with source root path:
> c:\bf69b2f4cb1ad887fac3a65d6255e4c0\
> 49.531: Num Ticks for Copying files : 6172
> 49.672: Num Ticks for Reg update and deleting 0 size files : 141
> 49.687: ---- Old Information In The Registry ------
> 49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
> 49.703: Destination:
> 49.703: ---- New Information In The Registry ------
> 49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
> 49.703: Destination:
> 69.250: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
> required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
> required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
> required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
> required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
> no-delay replaced; reboot is required.
> 69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
> was no-delay replaced; reboot is required.
> 69.250: DoInstallation: A reboot is required to complete the installation of
> one or more files.
> 69.250: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with
> error 0x2
> 69.250: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with
> error 0x2
> 69.250: UpdateSpUpdSvcInf: Source
> [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
> 69.297: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
> 0.641:
> ================================================================================
> 0.656: 2008/01/17 14:40:10.046 (local)
> 0.656: C:\Program
> Files\AutoPatcher\modules\Components\KB893803_x86_enu.apm_files\update\update.exe (version 6.1.22.4)
> 0.688: Hotfix started with following command line: /quiet /norestart
> /overwriteoem
> 2.375: ---- Old Information In The Registry ------
> 2.375: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
> 2.375: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
> 2.391: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
> 2.391: Destination:
> 2.422: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
> 2.438: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
> 2.453: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
> 2.453: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
> 2.500: Source:C:\WINDOWS\AppPatch\SET77.tmp
> 2.516: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
> 2.531: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
> 2.531: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
> 2.531: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
> 2.531: Destination:
> 2.547: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
> 2.547: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
> 2.563: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
> 2.563: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
> 2.578: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
> 2.578: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
> 2.578: ---- New Information In The Registry ------
> 2.594: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
> 2.594: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
> 2.594: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
> 2.594: Destination:
> 2.594: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
> 2.609: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
> 2.609: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
> 2.609: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
> 2.656: Source:C:\WINDOWS\AppPatch\SET77.tmp
> 2.656: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
> 2.656: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
> 2.656: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
> 2.672: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
> 2.672: Destination:
> 2.672: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
> 2.672: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
> 2.672: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
> 2.672: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
> 2.672: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
> 2.688: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
> 2.734: SetProductTypes: InfProductBuildType=BuildType.IC
> 2.734: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 2.797: DoInstallation: FetchSourceURL for c:\program
> files\autopatcher\modules\components\kb893803_x86_enu.apm_files\update\update_wxp.inf failed
> 2.797: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> 2.828: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 2.859: BuildCabinetManifest: update.url absent
> 2.875: Starting AnalyzeComponents
> 2.875: AnalyzePhaseZero used 0 ticks
> 2.875: No c:\windows\INF\updtblk.inf file.
> 2.875: User specified '-o'; ignoring any OEM driver files.
> 6.875: AnalyzePhaseOne: used 4000 ticks
> 6.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 6.875: AnalyzeComponents: Hotpatching is disabled.
> 7.094: AnalyzePhaseTwo used 219 ticks
> 7.094: AnalyzePhaseThree used 0 ticks
> 7.094: AnalyzePhaseFive used 0 ticks
> 7.094: AnalyzePhaseSix used 0 ticks
> 7.094: AnalyzeComponents used 4219 ticks
> 7.094: Downloading 0 files
> 7.094: bPatchMode = FALSE
> 7.094: Inventory complete: ReturnStatus=0, 4297 ticks
> 7.094: Num Ticks for invent : 4297
> 7.094: Conditional load of section MSI.Reg.Install.Condition succeeded
> 7.094: Allocation size of drive C: is 4096 bytes, free space = 35062345728
> bytes
> 7.125: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> 7.125: Drive C: free 33438MB req: 5MB w/uninstall: NOT CALCULATED.
> 7.125: CabinetBuild complete
> 7.125: Num Ticks for Cabinet build : 31
> 7.125: DynamicStrings section not defined or empty.
> 13.141: FileInUse:: need to restart already, turn off
> 13.141: FileInUse:: Add to list - Service Name: msiserver
> 13.219: In order to successfully complete this installation, the following
> services will automatically be stopped and restarted.
> 13.219: Windows Installer.
> 14.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 14.813: Num Ticks for Backup : 7688
> 32.781: Num Ticks for creating uninst inf : 17968
> 32.797: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
> 32.797: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 44.281: System Restore Point set.
> 44.500: PFE2: Not avoiding Per File Exceptions.
> 44.609: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
> 45.953: Copied file: C:\WINDOWS\system32\msi.dll
> 46.125: Copied file: C:\WINDOWS\system32\msiexec.exe
> 46.453: Copied file: C:\WINDOWS\system32\msihnd.dll
> 46.828: Copied file: C:\WINDOWS\system32\msimsg.dll
> 47.016: Copied file: C:\WINDOWS\system32\msisip.dll
> 47.297: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
> 47.516: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
> 47.688: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
> 47.969: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
> 48.141: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
> 48.219: DoInstallation: Installing assemblies with source root path:
> c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\
> 48.219: Num Ticks for Copying files : 15438
> 48.375: Num Ticks for Reg update and deleting 0 size files : 156
> 49.063: ---- Old Information In The Registry ------
> 49.078: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
> 49.078: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
> 49.078: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
> 49.078: Destination:
> 49.109: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
> 49.125: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
> 49.141: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
> 49.141: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
> 49.188: Source:C:\WINDOWS\AppPatch\SET77.tmp
> 49.203: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
> 49.219: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
> 49.219: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
> 49.219: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
> 49.219: Destination:
> 49.219: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
> 49.219: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
> 49.250: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
> 49.250: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
> 49.250: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
> 49.250: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
> 49.250: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
> 49.250: Destination:
> 49.250: ---- New Information In The Registry ------
> 49.250: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
> 49.250: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
> 49.266: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
> 49.266: Destination:
> 49.281: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
> 49.281: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
> 49.281: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
> 49.281: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
> 49.297: Source:C:\WINDOWS\AppPatch\SET77.tmp
> 49.313: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
> 49.313: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
> 49.313: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
> 49.313: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
> 49.313: Destination:
> 49.328: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
> 49.328: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
> 49.328: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
> 49.344: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
> 49.344: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
> 49.344: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
> 49.344: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
> 49.344: Destination:
> 52.891: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
> no-delay replaced; reboot is required.
> 52.891: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
> required.
> 52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
> no-delay replaced; reboot is required.
> 52.891: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
> required.
> 52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
> no-delay replaced; reboot is required.
> 52.891: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
> required.

I ha · Jul 11, 2008

Re: Same problem Windows Installer 3.1 v2 will not install.

"PA Bear [MS MVP]" wrote:

> Windows version?
>
> Please follow this simple troubleshooting procedure, courtesy of MS MVP
> Carey Frisch:
>
> 1. Download and install the WGA Diagnostic Tool
> http://go.microsoft.com/fwlink/?linkid=56062
>
> 2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
> then click on "Copy to Clipboard".
>
> 3. Next, visit the following website and create a post in the "WGA
> Validation Problems" forum and paste the results of the WGA Diagnostic Data
> in a detailed post:
> http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
>
> 4. A WGA troubleshooting specialist will analyze the data and recommend an
> appropriate solution.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> jhmac77 wrote:
> > I use Windows Automatic Update to install my updates. Just recently, it
> > shows
> > to update to Windows Installer 3.1 Redistributable (v2). I have it update
> > but
> > it says that it could not be installed. I get a 0x8007005 error code. I
> > tried going to Microsoft's website
> > to download it myself, and do both "Run" and "Save" but I still get an
> > error
> > that states it could not be installed. Then it proceeds to uninstall that
> > package and reboot my computer. Here is my KB893803v2.log:
> <snip>
>
>

Same problem Windows Installer 3.1 v2 will not install.

jhmac77

Guest

jhmac77

Guest

PA Bear [MS MVP]

Guest

jhmac77

Guest

PA Bear [MS MVP]

Guest

jhmac77

Guest

I ha

Guest

I ha

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