ntbackup failure: Error returned while creating the volume shadow

[criptonite]

On our Windows 2003 Server (32-bit, SP2), we have recently had failures with
ntbackup. This scheduled job backs up Exchange 2003 (SP2) Information stores
and SystemState only. A couple of weeks ago we received the following errors:

ntbackup log:

Backup Status
Operation: Backup
Active backup destination: File
Media name: "AntHoDaily.bkf created 13/02/2008 at 18:30"

Volume shadow copy creation: Attempt 1.
Timeout before function completed

Error returned while creating the volume shadow copy:0xffffffff.

Error returned while creating the volume shadow copy:ffffffff
Aborting Backup.

----------------------

The operation did not successfully complete.

----------------------

Event viewer:

Source: NTBackup
Event ID: 8019
Description: End Operation: Warnings or errors were encountered.
Consult the backup report for more details.

Source: VSS
Event ID: 6013
Description: Sqllib error: OLEDB Error encountered calling
IDBInitialize::Initialize. hr = 0x80004005. SQLSTATE: 08001, Native Error: 18
Error state: 1, Severity: 16
Source: Microsoft OLE DB Provider for SQL Server
Error message: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL
Security error.

Do you need any further information?

Cheers

Crip

 

[criptonite]

RE: ntbackup failure: Error returned while creating the volume shadow

As an addendum, I ran a test last night just backing up Exchange Information
stores and NOT the SystemState and this ran successfully. Ran a test this
morning just backing up SystemState, and this Failed!!!

Any ideas?

Crip

"criptonite" wrote:

> On our Windows 2003 Server (32-bit, SP2), we have recently had failures with
> ntbackup. This scheduled job backs up Exchange 2003 (SP2) Information stores
> and SystemState only. A couple of weeks ago we received the following errors:
>
> ntbackup log:
>
> Backup Status
> Operation: Backup
> Active backup destination: File
> Media name: "AntHoDaily.bkf created 13/02/2008 at 18:30"
>
> Volume shadow copy creation: Attempt 1.
> Timeout before function completed
>
> Error returned while creating the volume shadow copy:0xffffffff.
>
> Error returned while creating the volume shadow copy:ffffffff
> Aborting Backup.
>
> ----------------------
>
> The operation did not successfully complete.
>
> ----------------------
>
> Event viewer:
>
> Source: NTBackup
> Event ID: 8019
> Description: End Operation: Warnings or errors were encountered.
> Consult the backup report for more details.
>
> Source: VSS
> Event ID: 6013
> Description: Sqllib error: OLEDB Error encountered calling
> IDBInitialize::Initialize. hr = 0x80004005. SQLSTATE: 08001, Native Error: 18
> Error state: 1, Severity: 16
> Source: Microsoft OLE DB Provider for SQL Server
> Error message: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL
> Security error.
>
> Do you need any further information?
>
> Cheers
>
> Crip
>

 

[Pegasus \(MVP\)]

Re: ntbackup failure: Error returned while creating the volume shadow


"criptonite" <criptonite@discussions.microsoft.com> wrote in message
news:4A13B9B9-8529-424D-B6C6-33571F010E8E@microsoft.com...
> On our Windows 2003 Server (32-bit, SP2), we have recently had failures
> with
> ntbackup. This scheduled job backs up Exchange 2003 (SP2) Information
> stores
> and SystemState only. A couple of weeks ago we received the following
> errors:
>
> ntbackup log:
>
> Backup Status
> Operation: Backup
> Active backup destination: File
> Media name: "AntHoDaily.bkf created 13/02/2008 at 18:30"
>
> Volume shadow copy creation: Attempt 1.
> Timeout before function completed
>
> Error returned while creating the volume shadow copy:0xffffffff.
>
> Error returned while creating the volume shadow copy:ffffffff
> Aborting Backup.
>
> ----------------------
>
> The operation did not successfully complete.
>
> ----------------------
>
> Event viewer:
>
> Source: NTBackup
> Event ID: 8019
> Description: End Operation: Warnings or errors were encountered.
> Consult the backup report for more details.
>
> Source: VSS
> Event ID: 6013
> Description: Sqllib error: OLEDB Error encountered calling
> IDBInitialize::Initialize. hr = 0x80004005. SQLSTATE: 08001, Native Error:
> 18
> Error state: 1, Severity: 16
> Source: Microsoft OLE DB Provider for SQL Server
> Error message: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL
> Security error.
>
> Do you need any further information?
>
> Cheers
>
> Crip
>

Here is a copy of a report on this subject. I picked it up from
this newsgroup some time ago but I do not know it it works
or not or how safe it is to run the commands shown below.
*************
Ran:- vssadmin list writers and could see all the writes but when tried to
take system state backup, it failed with an error.

Followed an internal article and ran this from system32 in a Command Prompt:
Net stop vss
Net stop swprv
regsvr32 ole32.dll
regsvr32 vss_ps.dll
Vssvc /Register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll
Reinstalled COM+
1. Backup and then delete HKLM\Software\Microsoft\COM3
2. Boot to Recovery console and rename clbcatq.dll to ~clbcatq.dll.
3. Boot to normal mode and in Control Panel, open the Add or Remove Programs
tool,
and then open the Add/Remove Windows Components tool.
Checked DCOMCNFG and red down arrow on Computer
2. Distributed Transaction coordinator is running and started.
3. Followed Q315296 How to clean up a damaged COM+ catalog
4. Errored again with: "sub-component Com+ raised an exception" 0x8007041b
5. Stopped the System event Notification serivce and attempted to reinstall
Com+ again
6. This time it was successful
7. Created a Shadow Copy on C:\ and that was successful
8. Attempted the System State backup of the server to C:\ Successful
**********